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    February 14, 2017
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    April 29, 2025
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Corporate's Review Comments
 
Quality and Convenience at One of the Best Hotels in Greenville, TX Located just over 50-miles northeast of Dallas, TX, Greenville is a bustling city with a lot to offer. Once a cotton industry hub, the city is now a busy industrial center. The Holiday Inn Express® Hotel & Suites Greenville is conveniently located two miles from the heart of the city, just off Interstate 30. Take a walking tour of downtown, relax at one of the many parks or go beyond the city limits for some outdoor recreation. Our Greenville hotel is within 40 miles of five major lakes, and fishing, boating and swimming are fun ways to spend a hot Texas day. If you prefer to golf when staying in hotels in Greenville, TX, there are several great courses nearby from which to choose. If you're in town doing business at companies like L-3 Harris Communications, Boeing, Raytheon, or at nearby Texas A&M University - Commerce , our Greenville, Texas hotel's friendly staff is ready to attend to your needs. For last minute work, the business center is open 24-hours. With an outdoor pool, 24-hour fitness center and a complimentary breakfast bar, complete with signature cinnamon rolls and hot coffee, the Holiday Inn Express® Hotel & Suites Greenville is among the most convenient and comfortable Greenville, Texas hotels. Make your reservations today at our Greenville hotel to enjoy great deals.
 
Overall
1 out of 5
1 out of 5
Dirty Dirty Filthy
By Toon from Texas
My experience was terrible.
I will never use this place ever again.
The hotel was not cheap, it was expensive and yet had a horrible experience. They refused to clean the room despite making a request at the front desk.
They blame everything on covid, there’s covid yet they refused to clean.
Room was not cleaned all through the stay.
Insects found in the bath, bath filty, they attempt to the room but couldn’t find a clean one. They blame the house keepers for not cleaning.
Disgusting place.
Customer avatar
Posted by
onJanuary 25, 2022
Dear Toon,
thank you for choosing our hotel and for sharing your experience with me.
I would like to apologize for any inconvenience caused by our hotel refusing not to clean your room due to Covid and the service of our staff. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Visit Our Beautiful, Green Hotel in Rancho Cordova NEWLY RENOVATED GUEST ROOMS Welcome to the Holiday Inn Rancho Cordova - Sacramento Hotel located on Highway 50, this fully non-smoking hotel in East Sacramento offers a convenient location for business and leisure guests. Our swimming pool, hot tub and sauna is temporarily out of service for renovation. We apologize for any inconvenience. Leisure travelers will find lodging in Rancho Cordova allows them to easily visit the state capitol of Sacramento or the historic town of Folsom. The nearby American River offers white water rafting down a river that made gold mining history. For business travelers, our hotel in Rancho Cordova means they are close to businesses including Intel, Gencorp, Aero Jet, Delta Dental, Healthnet, NEC, EDS, the VA and Mather Airport. In addition, there's a fully equipped 24-hour business center and complimentary high-speed Internet access to help keep you connected while you're away from home. We have over 1584 sq. ft. of meeting space available for any event.
 
Overall
1 out of 5
1 out of 5
stay
By Quickdraw
Hotel did not get meet my needs. The back stairwells smelled so bad of urine I thought I was going to get sick getting to car going down the steps.
Customer avatar
Posted by
onJanuary 25, 2022
Dear Bookbaronjr,
thank you for choosing our hotel and for sharing your experience with me, for being our IHG Rewards member since 2013 and for attaining Spire Ambassador status.
I would like to apologize for any inconvenience caused by the smell at our stairs and by the service of our staff. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Sheridan-Convention Center
Holiday Inn Sheridan-Convention Center
Our Sheridan, WY Hotel's Staff Welcome You. Enjoy outstanding western hospitality when you choose the best full-service hotel in Sheridan. The award-winning Holiday Inn Sheridan Conference Center is the ideal choice for business trips or a Wyoming vacation. Corporate guests appreciate our Sheridan, WY hotel's location. Since we're just off I-90 at exit 25, you'll find it easy to get to meetings at Memorial Hospital or the VA Hospital, Sheridan College, Cloud Peak Energy or Spring Creek. With more than 14,000 square feet of flexible event space, customized catering and a staff with an eye for details, why not choose our facilities for your next meeting, convention or banquet in Sheridan! The best Wyoming vacation begins here at our hotel in Sheridan. You can play a round of golf at the golf course or spend the day casting for trout in one of the blue-ribbon streams nearby. History comes alive with a day trip to the Little Bighorn battlefield, King's Rope or one of our historic museums. And no Wyoming vacation is complete without time spent discovering our cowboy heritage and our open spaces. Our expert hospitality begins with an attentive staff, and it includes updated rooms and outstanding amenities. With three terrific restaurants, an indoor pool, whirlpool and putting green, we really do have it all. Come discover the charms of Sheridan, WY. Our hotel's staff is waiting to welcome you.
 
Overall
1 out of 5
1 out of 5
Poor customer service
By Unhappy guest from Wisconsin
I would say for the room it was clean but the TV and the bathroom fan did not work. When the front desk was asked about the TV not working they said they knew about it but did nothing to fix the problem.
The customer service in restaurant was very very poor. The wait staff just sat around talking and had no concern for the guests. Nothing on the breakfast buffet was filled and we had to ask the cooks to fill things.
Customer avatar
Posted by
onJanuary 25, 2022
Dear valued Guest,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay due to the service of our staff, the maintenance of the room and our breakfast. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness of our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to Fredericksburg's Holiday Inn and Conference Center, located just off Interstate 95. We have a lovely hotel that is ideal for resting in between Richmond and Washington, DC. It is ideal for everyone, whether you are visiting on business or for pleasure. If you're in the mood for live entertainment, go over to the nearby Riverside Center Dinner Theater. We are within a short distance from Historic Downtown Fredericksburg, a wonderful location to learn about the Civil War's history, visit a battlefield, and take a trolley trip. Families can go go-karting at Fun Land, jumping at Sky Zone, escape room, bowling, watching movies, visiting various restaurants or winery, and shopping close to the Central Park exit. GEICO, Marry Washington Hospital, Quantico Marine Base, USDA, VDOT, and many more commercial locations are all conveniently located. Our hotel has excellent meeting rooms for small and even large gatherings of up to 400 persons. Enjoy your evening at the hotel's restaurant and bar. The Holiday Inn Fredericksburg offers all the amenities under one roof!
 
Overall
1 out of 5
1 out of 5
No ADA accessible for deaf customers due to no closed captions.
By Disappointed Gal from Maryland
The most main problem is no
NO CLOSED CAPTIONS!!! FOR TWO NIGHTS. I WAS NOT ABLE TO ENJOY AND RELAX TO WATCH WITH NO CC!!!
I will NEVER VISIT HOLIDAY INN HOTELS EVER AGAIN!!!
Customer avatar
Posted by
onJanuary 25, 2022
Dear valued Guest,
I appreciate you for sharing your review about your recent stay, and thank you for being our IHG Rewards member since 2021.
I am very sorry that you did not experience an exemplary hotel stay due to the service of our staff and that you were not able to relax. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness, as well as sleeping quality, in our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Dayton South I-675. Located only 25 minutes from the Dayton International Airport (DAY) and only 15 minutes from Downtown Dayton, we are the ideal location for leisure and business travelers. Enjoy our complimentary parking , room service provided by The Chop House for lunch and dinner, and complimentary 10 mile radius shuttle service during your stay. Business travelers love that we are minutes from I-75 and only a short drive to RELX Group, Tenneco, Reynolds and Reynolds, Amazon, Avery Dennison , and many other companies. You’ll have everything you need to prepare for meetings with our complimentary Wi-Fi and Business Center. We also offer 1,200 sq ft of event space for up to 110 people, with audio/visual equipment for those seeking hotels in the Washington Township area with ample meeting space. Our hotel's location offers guests the ability to explore local attractions such as The Greene town mall, Carillon Park, and Cox Arboretum. We are also close to the National Museum of the United States Air Force, Day Air Ballpark, home of the Dayton Dragons , and Roush Stadium at Kettering Fairmont High School - home of the Flyin’ to the Hoop Basketball Tournament. While with us, we provide for all your needs, be it a snack from the lobby market or a refreshing dip in our indoor pool. Start each day with a complimentary, hot breakfast when you "Stay Smart" with us.
 
Overall
1 out of 5
1 out of 5
Horrible Holiday Inn
By sports grandma from PA
I used this hotel because it was near the event I was attending. Next time I will stay somewhere else and travel further to the venue. I have stayed at other Holiday Inn Express hotels in the state, but this was by far the worst. The shower was lukewarm, the bathroom dirty. The lobby was clean and the desk clerk very helpful. The room was a decent size, but no microwaves in rooms though.
Customer avatar
Posted by
onJanuary 25, 2022
Dear sports grandma,
I appreciate you for sharing your review about your recent stay, and thank you for being our IHG Rewards member since 2019.
I am very sorry that you did not experience an exemplary hotel stay due to the cleanliness in our bathroom and that there was no microwave in the room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Adventure meets relaxation and exceptional service at Holiday Inn Express & Suites Dinuba West. Perfectly located near Sequoia National Park, Kings Canyon National Park, and Ridge Creek Golf Club, our hotel is your gateway to unforgettable outdoor experiences. Business travelers appreciate our proximity to major corporations like Best Buy Distribution Center, Patterson Dental, and Sunmaid Raisins, as well as access to a 24-hour Business Center and meeting facilities. Enjoy modern amenities like a refreshing outdoor pool and whirlpool, and a fully equipped 24-hour Fitness Center. Start each day with our complimentary Express Start™ Breakfast buffet and unwind in spacious guest rooms with plush bedding and premium bath amenities. From free Wi-Fi to free parking, we ensure your stay in Dinuba is comfortable, convenient, and memorable.
 
Overall
1 out of 5
1 out of 5
Will not stay in this holiday inn
By Ani j
Room wasn’t serviced and staff couldn’t tell why. And elevator was broken so had to walk 4 flight of stairs to dirty room
Customer avatar
Posted by
onJanuary 25, 2022
Dear Ani j,
thank you for choosing our hotel and for sharing your experience with me, for being our IHG Rewards member since 2018 and for attaining Spire Elite.
I would like to apologize for any inconvenience caused by our elevator not working, that the room was not serviced and that it was dirty. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Upscale All Suite Hotel located in the Stone Oak area of San Antonio When you are at the crossroads of booking a business trip or a vacation, adventure begins at the Staybridge Suites Stone Oak. We are located 10 minutes north of the San Antonio International Airport with nearby attractions such as Natural Bridge Caverns, and Morgan's Wonderland. Neighboring business include N. Central VA Clinic, Methodist Stone Oak Hospital, and N. Central Baptist Hospital to name a few. Our free shuttle operates in a generous 5 miles radius from the hotel and takes you to local businesses, shops, and dining. Our accommodations also offer free Wi-Fi, guest laundry, parking (underground parking garage available), daily hot breakfast and Social Mon-Wed 5:30pm-7:00 pm. Maintain your workout routine at our 24-hour Fitness Center or go for a swim in our outdoor pool with 10,000 sq. ft. courtyard with free for guest use BBQ pavilions. We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Guest suites are apartment-style studio, one bedroom or two-bedrooms Suites equipped with full size fully equipped kitchens.
 
Overall
1 out of 5
1 out of 5
Not please this time
By Nicc from San Antonio tx
I stayed here years ago the property has went down
And the front desk service was terrible no smile did not info me of breakfast time not even Is mentioning the Wi-Fi .And did not Acknowledge me ask a member ,they made a mistake she was not even trying to fix it
I had to call 1800 number and talk with them as they were the go through. I then went back to front desk to speak to the manager on duty, she tried to patch the situation but it really was to late.
Customer avatar
Posted by
onJanuary 25, 2022
Dear Nicc,
thank you for choosing our hotel and for sharing your experience with me, for being our IHG Rewards member since 2018 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the service of our staff and that you were not acknowledged as our valued IHG Rewards member. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Newly renovated as of 2019. The North Shore is home to NorthWestern University , Wrigley Field , Ravina Music Festival and many other favorite destinations. Plus, Skokie, Illinois, is minutes from Downtown Chicago. Stay convenient to the city and area businesses at the Holiday Inn Hotel Chicago North Shore Hotel (Skokie). The hotel features the famous Bar Louie Restaurant on property an award winning gastro bar serving Lunch and Dinner. Our hotels location is near the Chicago Metra making city travel easy and downtown entertainment options endless. You can rent a Segway at Navy Pier , walk along Lake Shore Drive and see the city from Willis Tower Close by, enjoy live jazz at the Skokie Theater, shop the open-air Westfield Old Orchard and browse the unique South Asian markets along Devon Ave . Corporate guests appreciate our hotels location near major Chicago companies, including Shure, Amazon, Fed Ex, Illinois Tool Works. Our elegant meeting space with state-of-the-art lighting and sound makes for dazzling presentations. In addition, we offer free Wi-Fi access throughout the hotel. Skokie, Illinois is ideal for Chicago vacations, and our perks complement our location. Relax on the terrace in the breathtaking atrium, slip into the heated, indoor pool and whirlpool. Start planning your trip to Chicago’s charming North Shore area by booking the Holiday Inn Hotel Chicago North Shore.
 
Overall
1 out of 5
1 out of 5
clean and quite
By RIMMY from WI
The room is clean and quite. Toilet is outdate style, wasted a lot of water to flush, should replace a new one. The customer service is not good. Receptionists are too busy with something.
Customer avatar
Posted by
onJanuary 25, 2022
Dear Rimmy,
I appreciate you for sharing your review about your recent stay, and thank you for being our IHG Rewards member since 2021.
I am very sorry that you did not experience an exemplary hotel stay due to the service of our staff and the comfort of our room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness of our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Experience the Comfort of Home from Fort Collins Colorado. The Candlewood Suites is an all-suite hotel located in Northern Colorado. Travelers benefit from our convenient location close to I 25, Colorado State University and The Fort Collins/Loveland Airport. Nestled in the heart of Fort Collins you will find yourself emerged in one of America's best kept secrets. Fort Collins, Colorado is known for many exciting attributes including a multitude of outdoor pursuits, its lush shopping, dining and art culture and being acknowledged by Forbes Magazine as the second best place for business and careers. When you stay at the Candlewood Suites, all of these options become convenient and accessible to explore. Just a short drive away is Horsetooth Resevoir, white water rafting or fishing in the Poudre River. Also, shopping and dining in the unique and historic Old Town. Not to mention, Fort Collins is known for its breweries and locally crafted beers. Hewett Packard, Poudre Valley Hospital, Intel, Banner, State Farm, Avago, and Foothills Shopping Center are just a few of the businesses in our radius. So whether you stay with us for business, pleasure or relocation, The Candlewood Suites will be a sure place of comfort and convenience. With our fully equipped kitchens in every room, flat screen TV's and free onsite laundry, you will find our property a great alternative to corporate housing and a comfortable option for both an extended stay or leisurely overnight.
 
Overall
1 out of 5
1 out of 5
Find another hotel
By Michelle from Kansas
This was a dirty hotel, poor customer service, and you can find something nicer for the price. I'm hoping to get a refund of some sorts.
Customer avatar
Posted by
onJanuary 26, 2022
Dear Michelle,
thank you for choosing our hotel and for sharing your experience with me, for being our IHG Rewards member since 2019 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the cleanliness in our hotel and the service of our staff. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Hotel & Suites Galleria Area . Located 30 minutes away from Sacramento International Airport . Enjoy our local attractions such as Daffodil hill, Folsom Lake, and Maidu Indian Museum . Other attractions include Golfland Fun Center & Water Park, Magic Circle Theatre, All American Speedway and Red Hawk Casino . You can shop at The Westfield Galleria Mall, Walmart, Target, The Fountains or catch a movie at Century Roseville XD /3D Theater . Pick up some local produce and crafts at Denio's Farmer's Market . Enjoy fine dining at our many restaurants Olive Garden, BJ’s Brewhouse, Chicago fire Pizza, Tahoe Joes, Outback or Ruth’s Chris Steakhouse . Sacramento is a short drive away, so explore the State capital and Historic Old Sacramento during your stay. With convenient access to companies such as Adventist Health, Surewest Communications, Union Pacific Railroad, Hewlett-Packard, State Farm, Sutter Medical, Kaiser Permanente, Pasco Scientific. Be sure to enjoy a swim in the outdoor pool , surf the net with free high-speed Wi-Fi access or work out in the Fitness Center or take a run on our scenic Jogging trail - Miners Ravine. You can eat well every morning at the Complimentary hot breakfast bar featuring our famous cinnamon rolls along with other healthy options. Need a coffee fix? Starbucks is across the street. Check out our great hotel!
 
Overall
1 out of 5
1 out of 5
Horrible staff
By Mrs.Moreno from Sacramento
No thank you very snobby rude staff ...........................
Customer avatar
Posted by
onJanuary 26, 2022
Dear Mrs. Moreno,
thank you for choosing our hotel and for sharing your experience with me.
I would like to apologize for any inconvenience caused by the service of our staff. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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