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    351
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    February 14, 2017
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    April 30, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
From private oceanfront balconies to 250,000 gallons of aquatic fun, the Holiday Inn® & Suites Virginia Beach - North Beach offers the ultimate beach escape! Located directly on the ocean, this family-friendly resort is perfect for relaxation and adventure under the sun. Families can jump into fun with our Splish Splash Lagoon, float along the Lay-Z-River, or lounge at the oceanfront outdoor pool with a refreshing drink. Kids will love Splash Kamp, where crafts, games, and activities make for unforgettable memories. For a break from the sun, enjoy a movie in our 48-seat theater. Our 8,000 square feet of event space makes us ideal for destination weddings, reunions, corporate conferences, and social events. Kids under 12 eat free at our delightful restaurants, serving the best of beachside cuisine. Start each day with breakfast at The Greenery Cafe, soak up ocean views at The Square Whale with poolside favorites, and savor fine Italian dishes at Isle of Capri. From free parking to free Wi-Fi and exceptional service, we look forward to making your Virginia Beach stay extraordinary!
 
Overall
1 out of 5
1 out of 5
Construction,Noisy at 7a.
By Ruck from Richmond
Not happy with the stay... Not happy had to keep talking to management about the noise at 7a. Not happy that i was not being accommodated for not having breakfast, took most of the morning to talk to management to find another hotel. Should been offer a discount or a free night sense I'm a IHG member. It was my Vacation time I was spending.
Customer avatar
Posted by
onFebruary 17, 2022
Dear Ruck,
thank you for choosing our hotel and for sharing your experience with me, for being our IHG Rewards member since 2010 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the service of our staff and the issue with your reservation. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
+1point
1of 1voted this comment as helpful.
 
Easily Accessible Chambersburg PA Hotel Welcome to the comfort and convenience of the award winning Holiday Inn Express and Suites Chambersburg, PA! Make us your “smart choice” and let our hotel’s outstanding amenities make beautiful Chambersburg, PA feel just like home. Start your day with our complimentary, hot Express Start Breakfast buffet, and then take a dip in the heated indoor pool . For a more energetic beginning, get in a workout at our on-site state of the art fitness center open 24 hours or get work done at our business center computers. Surf the web with free high-speed Wi-Fi , and plan your next activities in the gorgeous Cumberland Valley area. Situated just off I-81 and only minutes from Washington County Regional Airport (HGR), the Holiday Inn Express & Suites is ideal for both business and leisure travelers. We offer quick access to Chambersburg Mall, Letterkenny Army Depot, Caledonia State Park and the Gettysburg Historical Area. Students, alumni and family appreciate our proximity to Shippensburg University, College and Mercersburg Academy. For outdoor lovers, you can go skiing, play golf or walk the local wineries. Reserve your hotel room online today, and get ready for a great trip.
 
Overall
1 out of 5
1 out of 5
Holiday Inn Chambersburg, PA
By 65Snake
Not very clean and must ask for the room to be serviced; I was not informed of this when I checked in and assumed it would be every third day. Waited through the fourth day and checked out on the fifth - was told by front desk this is a COVID thing.... When I mentioned about hanging your do not disturb sign up, I just got a look?
Customer avatar
Posted by
onFebruary 17, 2022
Dear 65Snake,
thank you for choosing our hotel and for sharing your experience with me, for being our IHG Rewards member since 2006 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the service of our staff and the cleanliness of our room. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Tampa North I-75 - University Area . We are less than 3 miles from the University of South Florida - home of the Bulls and 12 miles from historic downtown Tampa. Nestled in Telecom Park we offer a great location for anyone traveling to Temple Terrace or Tampa area. Accommodations include complimentary Wi-Fi, self-parking and hot breakfast buffet daily. Fitness buffs can enjoy our complimentary fitness center or take a dip in our outdoor heated pool while catching some rays on our large patio area. All large guest rooms are equipped with microwaves, mini-fridge, Keurig, 32" TV and work desk. Our Suites offer all these amenities plus a separate living room area with a sleeper sofa.
 
Overall
1 out of 5
1 out of 5
Terrible experience and specially due to two front desk staff
By Ashish from New Jersey
Stay away from this property. I am aghast at the older lady (with glasses), she seemed to not want us there. Was just very unwelcoming, gave us terrible rooms. Wish I stayed elsewhere. Have told tjird party also through whom we booked. I had third party on the line when we were speaking with these people and they were aghast at their behavior. Third Party unsuccessfully tried to reach front desk but the combination of Gauge and the old lady (with glasses) would not even pick their phone or call back to resolve issue. When I asked to update IHG rewards number, they said call corporate IHG, we can not and will not update rewards number.
Customer avatar
Posted by
onFebruary 17, 2022
Dear Ashish,
thank you for choosing our hotel and for sharing your experience with me.
I would like to apologize for any inconvenience caused by the service of our staff. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Joliet’s newest and finest full-service hotel has arrived! Welcome to Holiday Inn & Suites Joliet, Joliet's premier hotel and meeting facility. Located just off I80 at the Houbolt Road, we are Joliet’s only LEED certified hotel, ideal for both corporate and leisure travelers. Our warm, inviting ambience & tranquil location is the best decision for lodging, dining, meetings and event needs in Joliet. We are conveniently located to the area’s best parks, museums, shopping, casino, sports and nightlife. Popular local attractions includes Harrah's & Hollywood Casinos, Joliet Slammers Baseball, Union Station, Historic Route 66 and Chicagoland Speedway . Holiday Inn & Suites Joliet is the lodging of choice for many major corporations. We welcome guests from area businesses such as Silver Cross Hospital, Exelon, Amita Health, Exxon Mobil, GE and Rialto Theatre. Our convention center features over 10,000 sq.ft. of function space that is perfect for your next meeting or event. With a modern design and upscale decor, top notch amenities and exceptional service: we provide a memorable stay experience to all our guests. Our tastefully decorated rooms feature luxurious new bedding, microwaves, refrigerators, 43” TV, premium channels and free WiFi . Burger Theory restaurant serves up local craft beers and signature cocktails with custom burgers, made fresh daily from a tasty proprietary blend. RELAX! You're home.
 
Overall
1 out of 5
1 out of 5
Greedy
By Michael from MO
Never feel Welcomed! Called to reserve room and she reserved it on wrong night. I had to call to get it right. Showed up to be told my room was not available because of Mold and sorry no more rooms available. Owner's reply after explaining all this on a bad review was to send Rewards points for my inconvenience which didn't happen. Really!
Customer avatar
Posted by
onFebruary 21, 2022
Dear Michael,
thank you for choosing our hotel and for sharing your experience with me, for being our IHG Rewards member since 2017 and for attaining Spire Elite status.
I would like to apologize for any inconvenience caused by the service of our staff, the cleanliness of our room and that you did not receive your reserved room. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Live like a local at Hotel Indigo Lower East Side, New York. Step off the street and into street art. Our one-of-a-kind lobby mural, created by graffiti legend Lee Quinones, is an unexpected greeting that sets the tone for the creative vibe you’ll find throughout our hotel. Whether you’re snapping photos of our spectacular Manhattan skyline views or kicking back with a crafted cocktail at our rooftop bar, Mr. Purple, our urban oasis is the perfect place to start your New York City journey. We’re steps away from the best local bars, street installations, and attractions—and we’re happy to show you around our neighborhood.
 
Overall
1 out of 5
1 out of 5
Great location, solid hotel, horrendous staff (primarily the manager)
By JJ C from NewYork, NY
The staff was horrendous. Book us in to the wrong room with only one bed (instead of two) after I even called the morning of check-in to verify we were getting two beds, which they did explicitly confirm. The manager offered no solutions to correct the problem after I had to call 3 times just to get a hold of her.
On top of that, my friend dropped off a jacket of mine at the front desk for me to pick up. They proceeded to lose the jacket for hours, along with acting like it was my fault that the jacket was not there. Never received any type of apology from anyone. Severely disappointed with the experience.
Customer avatar
Posted by
onFebruary 21, 2022
Dear JJ C,
thank you for choosing our hotel and for sharing your experience with me.
I would like to apologize for any inconvenience caused by the service of our staff and that you did not receive the room you booked. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Stay at the Conveniently Located Augusta West Hotel Situated just off I-20 at exit 194, our Grovetown hotel provides easy access to Augusta National Golf Course and Fort Eisenhower. Whether you're in town to relax or for business, our ideal location puts you in the center of all this great city has to offer. Business travelers can enjoy our outstanding amenities, such as a complimentary full breakfast buffet, a 24-hour business center, free Wi-Fi access, copy and print services, as well as 1,855 square feet of versatile meeting space. In addition, we offer close proximity to Doctors Hospital, Serta Mattress, Georgia Iron Works, Club Car and other companies. For guests that just want to relax and enjoy area attractions, our hotel's location in Augusta, GA provides easy access to many wonderful leisure options, including sightseeing at the Augusta Riverwalk and catching a concert at the Columbia County Performing Arts Center. You can also enjoy shopping at the Augusta Mall or catching a Greenjackets game. When you're looking for hotels in Grovetown, GA, consider staying at our property, which features choice amenities like a complimentary full breakfast buffet, an indoor heated swimming pool and an on-site fitness center. Our full-service restaurant serves delicious American cuisine, and Kids Eat Free. Call today to enjoy all the perks the Holiday Inn® Augusta West I-20 Hotel provides!
 
Overall
1 out of 5
1 out of 5
Augusta Thanksgiving
By IHGloyalist12345 from Cincinnati
Filthy unmaintained hotel that needs a makeover and new management or the Holiday Inn brand removed.
Had to cover carpet in room with towel when foot "stuck" to it. Walls in room dirty with scuff marks and crud. Lock on door to room in disrepair.
Elevator floors look like they've never seen a vacuum and walls covered with dried on crud-god knows what.
Went to use the hot tub, and so brown and filthy did not get in.
Claimed rooms could not be cleaned while there due to Covid, but walked by unmasked cleaning staff hanging out in lobby several times.
Had to beg for towels and toiletries at the front desk. Trash can liners hung unopened on sides of cans and had to take out trash myself.
Bummer I used three free nights here. Could have stayed in a skunky motel for cheap and saved the points for a nice stay at a nice property.
Customer avatar
Posted by
onFebruary 21, 2022
Dear IHGloyalist12345,
thank you for choosing our hotel and for sharing your experience with me, for being our IHG Rewards member since 2011 and for attaining Platinum Elite status.
I would like to apologize for any inconvenience caused by the service of our staff, the cleanliness of our room and that it was not serviced well. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Discover comfort and convenience at Holiday Inn Express & Suites Salem North – Keizer. Our hotel is located in the Keizer Station Shopping Center, providing easy access to attractions like Woodburn Premium Outlets, Volcanoes Stadium Baseball Park, and Wallace Marine Park Softball Complex. Enjoy the added benefit of Keizer's lower tax percentage compared to Salem, making your stay even more economical. Explore the beauty of Oregon with visits to the Oregon Garden and the scenic Oregon Coast, just a short drive away. Enjoy local charm by strolling through Keizer Rapids Park or teeing off at McNary Golf Course. Wine enthusiasts will love the nearby Willamette Valley, home to over 500 wineries. Our hotel offers modern amenities, including a boardroom for meetings, a Business Center, a Fitness Center, an indoor pool, and free Wi-Fi.
 
Overall
1 out of 5
1 out of 5
IHG Doesn't Get It
By busy from PA
Need to hire staff and work on cleanliness of hotel.
Customer avatar
Posted by
onFebruary 21, 2022
Dear valued Guest,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay due to the cleanliness of our hotel. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff and the sleeping quality in our room were still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Set in prosperous Sandton, Holiday Inn Express Sandton-Woodmead is a 45-minute drive from O.R. Tambo International Airport. Chic chandelier lights guide you up the sweeping staircase to our front desk, where friendly staff will check you in. Linger over a complimentary buffet breakfast in our sunny Great Room each morning. Get down to business with free wireless Internet in this smart South African business hotel's well-equipped meeting room. It is air-conditioned and able to accommodate 30 people for a cinema-style setup. Our self-service business center provides round-the-clock access to PCs and printers. There is ample free parking at the hotel for delegates who are arriving by car. Our mini-gym provides all the equipment needed for a good workout. Next to the hotel is Woodmead Retail Park, packed with over 70 shops and restaurants and Sandton Convention Centre is a short 20-minute drive away. Spin the roulette wheel and splash some cash at glitzy Montecasino, ten kilometers away. Popular Mall of Africa and Waterfall Park are only five kilometers away, giving access to hundreds of popular retail outlets, restaurants and offices. Take time out to unwind with friends over a beer in Holiday Inn Express Sandton-Woodmead's cozy Great Room bar, the top affordable hotel in Sandton, South Africa. Vibe Bistro, just outside the hotel, offers a delicious a la carte menu on the sunny terrace with views across the World of Golf's driving range.
 
Overall
1 out of 5
1 out of 5
Never coming back
By Moloko from South africa
-The room I was given, was smelly
-I had bed bug bites
-No running water, I was geven 10l of bottle water to bath, and the basin was not even retaining water
Customer avatar
Posted by
onFebruary 21, 2022
Dear Moloko,
thank you for choosing our hotel and for sharing your experience with me, and for being our IHG Rewards member since 2021.
I would like to apologize for any inconvenience caused by the cleanliness in our room, the bed bugs and that there was no running water. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to have the opportunity to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels & Resorts Riyadh Minhal
Crowne Plaza Hotels & Resorts Riyadh Minhal
Crowne Plaza Riyadh Minhal Hotel & Convention Centre has rapidly establishedl Ai itself as one of the best hotels in Riyadh for business travellers. Situated in the heart of the Kingdom's capital, we are just a half-hour drive from King Khalid Internationarport, three kilometres away from King Salman Park, and in close proximity to numerous attractions and things to do in Riyadh. Distinguished as the leading business hotel in Riyadh, our commitment to exceptional service is unwavering. Experience unparalleled comfort in our 310 hotel rooms, including 84 new rooms and suites combining warm interiors with contemporary aesthetics. Ergonomically designed to boost productivity, each room is spaciously furnished with top-notch amenities. Our Banqueting and Conference Centre is the perfect venue for any event, with over 2,450 square metres of meeting and exhibition space, accommodating gatherings from as small as 10 to as large as 850 individuals. We have the expertise and resources to ensure the success of every occasion and offer ample underground parking to conveniently accommodate all your guests' vehicles. When it comes to restaurants in Riyadh, our Silk Road Restaurant offers a variety of cuisines, or alternatively unwind after a productive business day with our round-the-clock room service. For a breath of fresh air, find tranquilly at La Veranda Café, our open-air outlet serving international brews and bites.
 
Overall
1 out of 5
1 out of 5
Bad reservations management
By Hashem from Khobar
Due to arrival of unexpected group to the hotel, our reservation got canceled causing us to book additional room
Customer avatar
Posted by
onFebruary 21, 2022
Dear Hashem,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay due to your canceled room reservation. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness, comfort and sleeping quality in our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Newly Renovated Hotel with Quick Access to I-95, Hilton Head Island Beaches and Championship Golfing The Holiday Inn Express and Suites Bluffton Hilton Head Area is excited to welcome you to the Lowcountry and experience our newly imagined hotel with our renovated public spaces and guest rooms. Our hotel is the perfect location for anyone who is visiting graduates of USMC-Parris Island , planning a beach vacation, attending a Bluffton or Hilton Head Island wedding , or attending a corporate retreat or business meeting. Bluffton, South Carolina is the home to several championship golf courses located in Bluffton and on Hilton Head Island, fabulous beaches and Tanger Outlet Mall. The hotel is located minutes to Old Town Bluffton and Hilton Head Island and within walking distance to several restaurants and shopping. Our hotel’s location makes us the unquestionable place to stay to visit other historical locations which are accessible by vehicle or shuttle Savannah, GA - 25 MI, Historic Charleston, SC - 90 MI or Beaufort, SC / Parris Island – 20. Our newly renovated guest rooms feature brand new 50-inch TV’s, new Mattresses, and the fastest Wi-Fi around. Enjoy our relaxing outdoor pool area and Complimentary Express Start Breakfast daily. Step back in time and experience all that the Lowcountry has to offer.
 
Overall
1 out of 5
1 out of 5
Disappointed
By Andy from Jacksonville, Florida
A member of the staff was very rude and demeaning to me when I had a problem.
Customer avatar
Posted by
onFebruary 21, 2022
Dear Andy,
I appreciate you for sharing your review about your recent stay. Thank you for being our IHG Rewards member since 2011 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to the service of our staff. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness of our room was still appreciated.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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