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    February 14, 2017
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    April 30, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Welcome to the Staybridge Suites Las Vegas. An amazing Las Vegas experience characterized by urban sophistication, Staybridge Suites Las Vegas is the premier extended stay hotel, located just one-half mile from the Las Vegas Strip. The hotel's classic streamline design features rich wood and stone accents to please your senses with cosmopolitan style and a soothing ambiance. Enjoy breathtaking views of Las Vegas from each suite's private balcony. With a location right near the I-15, you can be anywhere in the city in about 15 minutes. We are located next to Allegiant Stadium. We keep you connected while you work and play with free high-speed Wi-Fi. You can see some of the most exciting attractions in the area from the floor-to-ceiling windows in the suite's living room! Get to know the predators of the deep up close at Mandalay Bay's Shark Reef, just one-half mile away. From the free, hot breakfast bar to the outdoor pool retreat with two whirlpools and free cabanas, you'll feel pampered at this Las Vegas, NV property. When you need to unwind, please join at the Social or work off your stress in the on-site Fitness Center. Your stay becomes an experience to remember when you are with us.
 
Overall
3 out of 5
3 out of 5
ok
By Mike
this is a nice property and the staff makes every effort to give good customer service but the hotel lacks consistent shuttle service and noise is a problem........................
Customer avatar
Posted by
onMarch 18, 2022
Dear Mike,
I appreciate you for sharing your review about your recent stay. Thank you for being our IHG Rewards member since 2010 and for attaining Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to the noise and the shuttle service. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Our hotel in Stoke on Trent offers comfortable and spacious rooms for a memorable stay. Kickstart your day with our Express™ breakfast buffet, which is always included, before exploring the city's top attractions. You’ll find our Holiday Inn Express hotel next to the M6 and a 45-minute from East Midlands Airport (EMA) and Manchester Airport (MAN). Stoke City FC fans will appreciate our hotel's convenient location to Bet365 football stadium – we’re across the road. The Stoke Ski Centre at Festival Park is a 10-minute drive from the hotel and offers winter sports fun for all ages. Drive to Alton Towers in 30-minutes for a perfect day out and an unforgettable theme park experience. Trentham Gardens is a peaceful oasis, great for a leisurely stroll, and Trentham Monkey Forest offers a unique encounter for the kids to spot monkeys. Waterworld is the place to be for swimming and slides, and The Potteries Museum & Art Gallery provides a glimpse into the area's rich history and culture. Unwind at the end of the day in our modern and family-friendly rooms. Complete with handy amenities like fast and free Wi-Fi, power shower, a desk with chair and coffee making facilities. Whether you’re with the family or on a business trip, we’ve got you covered. Enjoy food around the clock on our snack menu or sit back with a glass of wine or hot drink before a great night’s rest.
 
Overall
3 out of 5
3 out of 5
Clean and helpful reception staff
By KEG63 from Cornwall
Reception staff were very helpful and polite. However, room was cold and being next to the lift and corridor door was noisy. Bed and pillows were not the greatest. One light out in bathroom over the mirror which was the only place to put on make-up as main room has 'mood lighting' - low. Extractor in bathroom wasn't working, so had to clean the mirror before use. Waiter at evening meal wasn't very helpful and didn't receive the meal I'd ordered! But have to say, all reception staff were fantastic.
Customer avatar
Posted by
onMarch 18, 2022
Dear KEG63,
I appreciate you for sharing your review about your recent stay. Thank you for being our IHG Rewards member since 2021.
I am very sorry that you did not experience an exemplary hotel stay due to the sleeping quality and cleanliness in our room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Kings Mountain Hotel's Location is near Shelby, NC You can experience the excitement of Charlotte and the wonders of nature in Kings Mountain, nearby Gastonia and Shelby, North Carolina. Our hotel's location along I-85 makes it easy for both business and leisure travelers to get around the area. The Holiday Inn Express® Hotel & Suites Kings Mountain Shelby Area is well equipped to cater to the needs of corporate guests. You can finish last-minute work in the Business Center using free Wi-Fi access, and our meeting room seats up to 25 people if you need to host an event. Since we're near Shelby, North Carolina , our hotel's guests are also close to Southeastern Container, Badcock Home Furniture, Cheyenne, Firestone , and Benton Express . The hotel's property is within minutes of several parks, including Crowders Mountain State Park and Kings Mountain National Military Park . We are also 5.1 miles to the new Two Kings Casino with 140000 square ft and 500 slot machines. There are great deals at the nearby Gaffney Outlets . During your visit to Kings Mountain, NC, the hotel's amenities help you get the most out of your trip. After a long day of meetings, you can soak in an outdoor, seasonal pool. Work up a sweat in the Fitness Center. Every morning we serve the delicious, complimentary Express Start Breakfast Bar, as well. Let our Southern hospitality make you feel at home.
 
Overall
3 out of 5
3 out of 5
Evening and night shift front desk persons were very nice and helpful
By Kings Mountain
Day shift manager was not very nice at all.
Not charging for a full night's stay when I checked out at 12:15 pm. The day shift front deck person would not give me an extended check out time. My training ended early and I needed to go to Charlotte. I turned in my keys and she wouldn't give me my receipt. Stated it would not audit until that night and would be emailed to me. I had to write my email down on a slip of paper. I said I needed a receipt for the day of check out. She gave me the same printout from the day I checked in. Email receipt 2 days later charging for that night.
Stated "All Duke people have to do it that way" referring to getting receipt via email.
The company I work for uses that hotel a tremendous amount due to training. I feel that this was just to get another night's charge.
Customer avatar
Posted by
onMarch 18, 2022
Dear Kings Mountain,

thank you for sharing your impressions of your recent stay with us, and for being our IHG Rewards member since 2021.

I am pleased that the sleeping quality, the cleanliness and comfort in our room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comments about the service of our staff. Please be assured that I will forward your comments to our team to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
+1point
1of 1voted this comment as helpful.
 
Welcome to our beautiful hotel in Fremont, Nebraska. Come and enjoy small town hospitality with the convenience of a big city nearby. The Holiday Inn Express® Fremont hotel is situated off of Business Highway 30 and about 25 minutes north of Omaha, Nebraska. With an ideal location, our accommodations are the perfect choice for both business and leisure travelers. Guests coming to the area for work appreciate that we are close to so much in Fremont. Our hotel's location is near a variety of area businesses. A 24-hour business center and free high-speed Internet access allow corporate travelers to enjoy a carefree stay while in Fremont. Our hotel's location is also perfect for guests traveling for pleasure as we are near many area attractions, including Midland University, Fremont Splash Station and Fremont State Recreation Area. This hotel is about 25 miles from Omaha and its many attractions, too. To keep families happy on-site, we offer an indoor water recreation center featuring a pool, water slide, waterfall and hot tub. Our hotel's guests, get up to 4 passes per room maximum for the pool area. While staying at our hotel in Fremont, Nebraska, guests enjoy great amenities like a fitness center. Make your reservations today and "Stay Smart" at the Holiday Inn Express® in Fremont.
 
Overall
3 out of 5
3 out of 5
Friendly Staff- Decent Rate
By Salesman23 from Fremont, Nebraska
Overall decent stay-- have extended stay from 11/11-11/24 while waiting to close on a house. Friendly accommodating staff and service. Average breakfast choices. I stay in a lot of IHG hotels this one is a little dated - no USB ports in room, lamp plug ins wore out to where chargers wont work, thin walls and floors to where you can hear the neighboring guest. I recommend getting a room on the 4th floor towards the west end as there is a new storage facility on the backside of the hotel which has a gate that beeps when someone comes in and out (all hours of the night- very annoying!)
Customer avatar
Posted by
onMarch 18, 2022
Dear Valmont Businessman,
I appreciate you for sharing your review about your recent stay. Thank you for being our IHG Rewards member since 2017 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to the maintenance and noise in our room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express and Suites Columbus-Polaris Parkway hotel offers complimentary high speed internet, Fitness Center, guest laundry and a heated indoor pool. Corporate travelers will appreciate such amenities as a 24-hour Business Center with Internet, print, copy and fax services, high-speed wired and wireless Internet, and guest link. We offer our Express Start Breakfast Bar, a hot breakfast complimentary to all guests. Our great location is nestled in the heart of Polaris Parkway close to Polaris Fashion Place, fine dining such as Eddie Merlot's, many family restaurants and major corporations including Mettler Toledo, Microsoft, JP Morgan Chase and Nationwide Insurance. Whether you're looking to dive into a refreshing swim, improve your fitness, or simply relax, our indoor heated pool offers the perfect escape all year round. Wristbands are required based on occupancy of the room determined by room type. We do not allow parties.
 
Overall
3 out of 5
3 out of 5
Clean and Kid friendly
By Anonymous from Columbus, ohio
The executive two room suite was very clean and a great size and plenty of space. The pool area and spa tub are great for parents and kids. The couch bed was not in good condition peeling and (should have been replaced) the kids had to sleep on the cushions bc the mattress was all springs and there was a rude attendee going around banging on the door at night for a quiet time reminder and the pool rules per room are not made clear at the time of booking. Other than that the stay was accommodating and my kids had a good time.
Customer avatar
Posted by
onMarch 18, 2022
Dear valued Guest,

thank you for sharing your impressions of your recent stay with us.

I am pleased that our pool area and the cleanliness, as well as the size, of our room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comments about the sleeping quality in our room. Please be assured that I will forward your comments to our team to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
5 out of 5
5 out of 5
Found by accident but YES!!
By CoachK25 from Dedham, MA
So needed a place to stay for Billy Joel and never even heard of this part of chain....WOW...value and locale are off chart and staff was amazing....ONLY negative is parking which while not far away ain't cheap and at time website was "off" by about $20....Will be back easily!!
Customer avatar
Posted by
onApril 1, 2022
We are so delighted to hear your feedback. We're glad you were happy about our price and location and appreciate our staff. We're sorry you paid a higher price for parking than expected. We hope to see you again soon.
Karissa N.
Community Manager
0points
0of 0voted this comment as helpful.
 
Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
4 out of 5
4 out of 5
Convenient location and good service
By polkadot95 from New York, NY
the hotel is conveniently located; however the elevator takes a really long time . Service was great!
Customer avatar
Posted by
onApril 27, 2022
Thanks for your feedback. We're glad you enjoyed our hotel location and service. Apologies for the waiting time for the elevator, we'll review your comment with the management team. Thank you for staying with us!
Silvia R.
voco Times Square South
0points
0of 0voted this comment as helpful.
 
Experience something different at voco® St. Augustine – Historic Area. Set on Anastasia Island, near the St. Augustine Historic District, our lifestyle hotel blends art deco style and a playful spirit. Ride the trolley down the cobblestone streets of St. Augustine's Old Town. Dine on a terrace overlooking the Colonial Quarter. Explore exciting attractions, including the Lightner Museum, St. Augustine Lighthouse, and the Alligator Farm. Enjoy an outdoor concert at The Amp or head to the beautiful Atlantic beaches nearby. Cozy up in designer rooms with refrigerators and invigorating showers. Swim in our outdoor pool and lounge on the sundeck. Enjoy local seafood and coastal fare at our restaurant, BLVD Bistro. Indulge in exactly what you need.
 
Overall
4 out of 5
4 out of 5
Watch your bill
By Judi M from Auburn NY
The hotel itself was lovely and a very pleasant, convenient walk across the bridge to Historic St. Augustine. However...
First, we were assigned a room that was already occupied.
At check-out we were charged what the manager said should have been charged to Holiday Inn since we were staying on Priority Club points. We were assured by the manager that the charge would be credited to us. Nine calls to the manager and 6 weeks later, I finally talked to the assistant manager who issued the credit in under 5 minutes.
I also had to contact Priority Club in order to get my Welcome Amenity Points that the manager had promised he would issue.
Customer avatar
Posted by
onApril 28, 2022
Thank you for your review, Judi. We're glad you enjoyed our hotel facilities and location. However, we would like to apologize for the difficulties in getting your credit back and your Welcome Amenity Points deposited into your account. We'll review your comments with the hotel management for our service enhancement. Thank you for staying with us.
Silvia R.
voco St. Augustine Community Manager
0points
0of 0voted this comment as helpful.
 
Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
5 out of 5
5 out of 5
Centrally located, very clean and modern.
By daniel30168 from Atlanta, GA
The front desk service was awesome. The rooms are a bit small, but like most NYC hotels, it is expected. Located a few blocks from the Port Authority Bus Terminal, makes it perfect spot if you are passing through on a bus.
Customer avatar
Posted by
onMay 1, 2022
Thank you so much for your wonderful review. We are glad to see you enjoyed the service and our location. We look forward to welcoming you back.
Karissa N.
voco Times Square South Community Manager
0points
0of 0voted this comment as helpful.
 
Embrace the spirit of the Roaring Twenties at voco The Tiger Hotel, Columbia, MO, a Columbia landmark exuding historic charm. Experience upscale amenities in our designer suites with free Wi-Fi and captivating city views. Savor culinary delights at our four restaurants including Glenn's Cafe, and the Vault, our cocktail lounge. Located downtown, we are near the University of Missouri, University Hospital, Columbia Regional Airport and the scenic trails of Rock Bridge Memorial State Park. Visit The District, a lively hub of boutiques, eateries, and bars, and catch a game at Faurot Field. As the only 4-diamond property in the area, our full-service hotel offers unparalleled hospitality, ensuring a memorable stay in Columbia.
 
Overall
5 out of 5
5 out of 5
Comfortable w/ Fab Restaurant/Bar/Location
By Mom STL from STL
Comfortable w/ Fabulous Restaurant (Glenn's Cafe), Bar (Twain "Order the Dirty Money"), and Location.
Customer avatar
Posted by
onMay 4, 2022
Thank you so much for your five-star review and for recommending our bar and restaurant. We're glad you were comfortable and liked our location. We hope to see you again soon.

Karissa N.
Community Manager
0points
0of 0voted this comment as helpful.
 
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