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    353
  • First review comment
    February 14, 2017
  • Last review comment
    May 1, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Discover the enchanting ambiance of the voco St. James Hotel, exuding old-world charm, Southern hospitality, and French Colonial architecture. Located on Magazine Street near the French Quarter, our historic hotel grants easy access to renowned attractions like The National WWII Museum, Bourbon Street, and Caesars Superdome. Start your day with a famous beignet from Cafe du Monde. Stroll the Garden District and admire magnolia-lined streets and Southern mansions. Savor Cajun-style dishes and the captivating sounds of jazz. Our guestrooms feature plush bedding, free Wi-Fi, and balconies with picturesque views. Relax in our inviting courtyard and enjoy our cozy dipping pool. From a locally inspired arrival amenity to onsite dining and pet friendly accommodations, we are dedicated to making your stay in New Orleans unforgettable.
 
Overall
5 out of 5
5 out of 5
Beautiful location
By A79cmro67 from Milliken Co
Nice hotel, would stay there again, gives the feel of old time hotel
Customer avatar
Posted by
onJune 9, 2022
Thank you so much for your 5-star review! We appreciate your comment about our style. We can't wait to see you again soon.
Silvia R.
Community Manager
0points
0of 0voted this comment as helpful.
 
Discover the enchanting ambiance of the voco St. James Hotel, exuding old-world charm, Southern hospitality, and French Colonial architecture. Located on Magazine Street near the French Quarter, our historic hotel grants easy access to renowned attractions like The National WWII Museum, Bourbon Street, and Caesars Superdome. Start your day with a famous beignet from Cafe du Monde. Stroll the Garden District and admire magnolia-lined streets and Southern mansions. Savor Cajun-style dishes and the captivating sounds of jazz. Our guestrooms feature plush bedding, free Wi-Fi, and balconies with picturesque views. Relax in our inviting courtyard and enjoy our cozy dipping pool. From a locally inspired arrival amenity to onsite dining and pet friendly accommodations, we are dedicated to making your stay in New Orleans unforgettable.
 
Overall
3 out of 5
3 out of 5
Great place and price
By lawiesemann77 from Denver
Friendly staff and valet. Clean, could have not had heat at 80. Great location to everything and far enough away for a quiet sleep. Would recommend and stay again
Customer avatar
Posted by
onJune 9, 2022
We appreciate your review, Leslie. Thank you for your feedback about our staff and valet service, and we're glad that our hotel location was convenient for your trip. We'll review your comment about the heat with our management team for our improvements. Thank you for staying with us!
Silvia R.
Community Manager
0points
0of 0voted this comment as helpful.
 
Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
3 out of 5
3 out of 5
OK to stay.
By Unknown from atlanta
it's OK, but need more connection and offer the IHG member benefit which I didn't get
Customer avatar
Posted by
onJune 9, 2022
Thank you for leaving us a review. We're sorry you didn't get enough customer service regarding our IHG One Rewards membership benefits. We'll review this with our team for our service enhancement. Thank you for your valuable feedback.
Silvia R.
Community Manager
0points
0of 0voted this comment as helpful.
 
Embrace the spirit of the Roaring Twenties at voco The Tiger Hotel, Columbia, MO, a Columbia landmark exuding historic charm. Experience upscale amenities in our designer suites with free Wi-Fi and captivating city views. Savor culinary delights at our four restaurants including Glenn's Cafe, and the Vault, our cocktail lounge. Located downtown, we are near the University of Missouri, University Hospital, Columbia Regional Airport and the scenic trails of Rock Bridge Memorial State Park. Visit The District, a lively hub of boutiques, eateries, and bars, and catch a game at Faurot Field. As the only 4-diamond property in the area, our full-service hotel offers unparalleled hospitality, ensuring a memorable stay in Columbia.
 
Overall
4 out of 5
4 out of 5
Great location
By Iowafox from West Des Moines, IA
Hotel was clean, restaurant & coffee shop were an added plus
Customer avatar
Posted by
onJune 17, 2022
We are so glad you had a positive experience with us, and you enjoyed our restaurant and the coffee shop too. We hope to see you again soon!
Ailsa C
Community Manager
0points
0of 0voted this comment as helpful.
 
Welcome to the Hotel Indigo Denver Downtown, where modern day pioneers and urban explorers are inspired to discover the perfect day in Denver. /p Our charming LoDo hotel features sliding barn doors and spa style bathrooms along with top-notch amenities and in house local experts ready to bestow their wisdom on what to do and where to go while you are visiting Denver. /p We are located across from Union Station and just steps from Coors Field and Ball Arena.
 
Overall
4 out of 5
4 out of 5
Friendly Staff/Room needed more cleaning
By FourthLetter from Maryland
The front desk staff was very helpful and polite. Close to the downtown attractions. My room wasn’t the cleanest. I had to clean crumbs off the dresser and a couple of my towels had stains.
Customer avatar
Posted by
onJune 17, 2022
We're pleased to hear that you enjoyed your stay with us, and that the front desk staff were courteous. Thank you for your valuable feedback regarding the cleanliness of your room. We will take it into account in order to improve our services. We look forward to seeing you in the future.
Ash B
Community Manager
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Shijiazhuang High-tech Zone We look forward to your stay and wish you a pleasant stay. The hotel is located in the High tech Zone, 26 kilometers away from Shijiazhuang Zhengding International Airport, 11 kilometers away from Shijiazhuang railway station, and 2 kilometers away from Shijiazhuang East Station. It is 1 km from Liucun Station of Metro Line 1. The hotel is only 800 meters away from the central coordinate of Shijiazhuang Hi-tech Development Zone, "Tianshan Sea World", and adjacent to the business entertainment complex "Lecheng Trade City". The hotel has convenient transportation, surrounded by Aoyi Building, Xinhua Building, Zhongshan Shangjun, Shenghe Square, Runjiang Huigu Building, Shijiazhuang Science and Technology Center, and Xinyuan Expressway. Xibaipo Scenic Area is a famous revolutionary memorial site in China and a classic national red tourism scenic spot. The hotel is 11km away from Zhengding Ancient City, Zhengding Rongguofu Scenic Spot, Ningrong Street Scenic Spot, Cao Xueqin Memorial Hall, and Zhengding Longxing Temple. Enjoy a daily buffet breakfast with Chinese and Western dishes. Holiday Inn Express Shijiazhuang High-tech Zone also has a standard conference room, vending machine machine, self-service free laundry service and robot service. Intercontinental Group adheres to the principle of kindness and sincerity, so that we can open up a new world for you.
 
Overall
5 out of 5
5 out of 5
Good service
By Peng Lv from Tai'an
From check-in to check-out, you can feel the standard service process of the service staff。
The reception and restaurant staff are very warm and polite。
Hotel overall good facilities, convenient transportation
Customer avatar
Posted by
onJune 20, 2022
Dear guest,
We truly appreciate your business and you taking the time to share your comments. We are very happy you were so pleased with our hotel's facilities and the fantastic customer service we offer. We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit. IHG Social Listening Team
0points
0of 0voted this comment as helpful.
 
Experience something different at voco® St. Augustine – Historic Area. Set on Anastasia Island, near the St. Augustine Historic District, our lifestyle hotel blends art deco style and a playful spirit. Ride the trolley down the cobblestone streets of St. Augustine's Old Town. Dine on a terrace overlooking the Colonial Quarter. Explore exciting attractions, including the Lightner Museum, St. Augustine Lighthouse, and the Alligator Farm. Enjoy an outdoor concert at The Amp or head to the beautiful Atlantic beaches nearby. Cozy up in designer rooms with refrigerators and invigorating showers. Swim in our outdoor pool and lounge on the sundeck. Enjoy local seafood and coastal fare at our restaurant, BLVD Bistro. Indulge in exactly what you need.
 
Overall
4 out of 5
4 out of 5
Comfort and Beauty
By PJB1985 from Morgan City, Louisiana
The hotel was beautifully decorated and the room was very comfortable! The modern flair in an older building was beautifully done! The staff was very friendly and very helpful! We enjoyed our stay and would recommend this hotel. Walking distance to so much to see!
Customer avatar
Posted by
onJune 21, 2022
Thank you so much for your review! We're thrilled that the style of our hotel and location met all your expectations, and that our staff was friendly and helpful! We appreciate you for staying with us and we can wait to see you again soon.
Silvia R.
Community Manager
0points
0of 0voted this comment as helpful.
 
Discover the enchanting ambiance of the voco St. James Hotel, exuding old-world charm, Southern hospitality, and French Colonial architecture. Located on Magazine Street near the French Quarter, our historic hotel grants easy access to renowned attractions like The National WWII Museum, Bourbon Street, and Caesars Superdome. Start your day with a famous beignet from Cafe du Monde. Stroll the Garden District and admire magnolia-lined streets and Southern mansions. Savor Cajun-style dishes and the captivating sounds of jazz. Our guestrooms feature plush bedding, free Wi-Fi, and balconies with picturesque views. Relax in our inviting courtyard and enjoy our cozy dipping pool. From a locally inspired arrival amenity to onsite dining and pet friendly accommodations, we are dedicated to making your stay in New Orleans unforgettable.
 
Overall
2 out of 5
2 out of 5
Poorly Run
By Scup from Mpls, MN
This was not the best experience for an IGH property. I understand that COVID has changed things and that staffing is hard but I shouldn't have to sit at the hotel bar for dinner and drinks listing to the bartender swear and carry on about her love life and miserable relationship while I wait for the drink I ordered 10 minutes ago.
I also shouldn't have to drive around the block multiple times in an attempt to drop off my car for valet when I am paying $45 per day for valet parking.
I will not stay here again nor will I recommend it to others.
Customer avatar
Posted by
onJune 22, 2022
Thank you for bringing this to our attention. We're sorry that your stay with us did not meet all your expectations. We'll review your comments about the bartender and valet with our management team so that we can enhance our services. We appreciate your valuable feedback.
Silvia R.
Community Manager
0points
0of 0voted this comment as helpful.
 
Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
3 out of 5
3 out of 5
Untruths from reservation call
By MayaFirm1505 from Kansas City,KS
The front desk staff was at times not too friendly. The reservation lady was nice but pass on incorrect information.
I was told there would be a shuttle that would take us to and from the JFK airport. Only for my team and I to arrive and find that the hotel does not even have a shuttle. We could have better prepared for our trip if I had accurate information. The front office people were not apologetic or even sympathetic to the misinformation that was given to us by the reservation people. The smug attitude about the situation could have been handled better.
Customer avatar
Posted by
onJune 22, 2022
Thank you for your valuable review. We're sorry to hear that there were some communication issues with the reservation staff and that the information provided to you was not accurate. Apologies for the inconvenience about the shuttle service. We'll review this with the management team so that we can avoid situations like this from happening again in the future.
Silvia R.
voco Times Square South
+1point
1of 1voted this comment as helpful.
 
Experience something different at voco® St. Augustine – Historic Area. Set on Anastasia Island, near the St. Augustine Historic District, our lifestyle hotel blends art deco style and a playful spirit. Ride the trolley down the cobblestone streets of St. Augustine's Old Town. Dine on a terrace overlooking the Colonial Quarter. Explore exciting attractions, including the Lightner Museum, St. Augustine Lighthouse, and the Alligator Farm. Enjoy an outdoor concert at The Amp or head to the beautiful Atlantic beaches nearby. Cozy up in designer rooms with refrigerators and invigorating showers. Swim in our outdoor pool and lounge on the sundeck. Enjoy local seafood and coastal fare at our restaurant, BLVD Bistro. Indulge in exactly what you need.
 
Overall
1 out of 5
1 out of 5
Terrible hotel
By TRGG from Miami, FL
The hotel is outdated, smells humid has a broken elevator and the morning breakfast setup person walks around with a curate dangling from his mouth.
Customer avatar
Posted by
onJune 22, 2022
We're sorry that your stay with us did not meet all your expectations. Apologies that the hotel design was not of your liking, and that the elevator was out of service. We would also like to apologize for the inconvenience with the breakfast staff and the smell you described. We appreciate your valuable feedback.
Silvia R.
Community Manager
0points
0of 0voted this comment as helpful.
 
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