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    February 14, 2017
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    May 8, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
This modern AA 4-star hotel has a gym, a spa and an indoor pool, just 5 minutes from Peterborough city center. The hotel is set in landscaped gardens with large events space, onsite parking and a leisure club. The Holiday Inn® Peterborough – West hotel is only 5 minutes by car from the city centre. We’re close to the A1(M and A47, and direct trains from nearby Peterborough Station can whisk you into London in less than 45 minutes. The hotel boasts 13 flexible meeting rooms onsite, and the banqueting suite has space for up to 450 guests. If you’re not working, you can admire Peterborough's stunning 13th-century Norman Cathedral, play 18 holes at the Thorpe Wood Golf Course opposite the hotel, enjoy a countryside walk in Ferry Meadows Country Park, or visit the beautiful Burghley House. Our bedrooms have high-quality bedding and a choice of pillows. The Open Lobby is a great place to relax or work with connections for laptops, comfy chairs where you can watch TV with a drink. Snacks, Starbucks coffee and hot food are available all day. The Leisure Club has an indoor pool, and you can work out at the Gym, de-stress in the sauna or indulge in a treatment at RO Skin Beauty.
 
Overall
1 out of 5
1 out of 5
A Drastic Decline in this hotel
By MichaelCB from London
so very disappointed in this hotel. I left the restaurant hungry, after waiting for over an hour for my food to arrive. The bathroom had mould in it. The bed was two singles joined together by a sheet
Customer avatar
Posted by
onJuly 9, 2022
Hi MichaelCB,
Thank you for choosing to stay at our Holiday Inn Peterborough-West for your leisure stay. We appreciate your loyalty as an IHG One Rewards Diamond Elite member since 2017.
We're determined to provide a space where guests can have a pleasant lodging experience. I am sorry to learn about the issues you encountered during your stay with us. I have alerted our hotel team about your feedback surrounding your reservation, and also sent you a private message to discuss this further.
It might not have been a great stay, and we still hope you give us a second chance to make things right.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Express Rotterdam - Central Station, which puts you right in the vibrant heart of the city. Surrounded by cool shopping spots, cosy cafes and awesome sights, you're in for a treat! Nearby, you've got the famous harbour and Rotterdam Beach in Hoek van Holland. Fun fact: Rotterdam is one of the greenest cities in the Netherlands, with beautiful parks such as the Kralingse Bos, Vroesenpark and Het Park at the Euromast. Getting around is easy with the Central Station nearby. Other cities like Amsterdam and The Hague are quick to reach. Our modern hotel rooms are fully equipped to ensure a comfortable stay for both leisure and business. Enjoy free Wi-Fi throughout the hotel and enjoy international channels on your TV. Don't forget about the complimentary coffee and tea in the room - it's all on us. Start your day with a free Express Start continental breakfast. In our Great Room, there is a take-away breakfast box available daily, which is included in the room price for all our guests. We're all about making things easy for you. Our building is super wheelchair-friendly, and our crew's on hand 24/7 to make sure you have a great time. Come and discover Rotterdam, where the vibrant city life meets quiet green spaces. Experience it all from the heart of the action at Holiday Inn Express Rotterdam - Central Station!
 
Overall
1 out of 5
1 out of 5
Overpriced, old and dirty hotel with almost zero service
By Travelworm from Brno
I was very disappointed with the hotel. First I had issues with the room and water, then the second room was also dirty and the last day when I was leaving the elevator was not working so there we s a huge line and we had to wait 20 minutes for the elevator to come.
Customer avatar
Posted by
onJuly 9, 2022
Hi Travelworm,
Thank you for taking the time to share your recent experience with us. We appreciate you for choosing Holiday Inn Express Rotterdam-Central Station for your leisure stay.
We aim for our guests to have a lasting and memorable experience, and I apologize for the issues you encountered during your stay with us. I have shared your comments with the upper management team for further action, and to avoid the same issue to happen again.
I have sent you a private message to discuss this further.
As our most valued IHG One Rewards member Gold Elite member since 2015, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to our Texas oceanfront retreat, Holiday Inn Resort at South Padre Island! A full-service beach resort located at the southern tip of South Padre Island, Texas, Holiday Inn Resort SPI is a year-round tropical paradise for families, couples, business travelers & any sun-seekers in need of mental relaxation and tranquil ocean views. Our beachfront resort features a unique mix of complimentary resort amenities inclusive of (3) exterior pools including one heated Palapa Pool + swim-up bar, an onsite bar & grill restaurant – Seaside Bar & Grill, a gaming lounge and activity center, poolside movies, seasonal kid and family friendly activities, and multiple onsite bar options to ensure your business or leisure visit is a memorable experience. Just mere minutes from to the South Padre Island Convention Center, Cameron County Amphitheater-Event Center, SpaceX Launch Facility, and numerous local attractions and restaurants, our beachfront resort offers over 15,000 square feet of flexible meeting space between three venue options to host corporate or social events – on After a day spent soaking up the island sun, choose from our long list of guest exclusive resort activities to further enhance your stay. Between our three swimming pools and two onsite bars, each guest is sure to soak up the resort experience with a cocktail in hand. Once dusk sets, satisfy your palate with a chef-prepared seaside dinner from the oceanside patio of our onsite restaurant, Seaside Bar & Grill.
 
Overall
2 out of 5
2 out of 5
Experience Could Have Been Better
By Mia30 from Dallas, Texas
The location to the beach was great! Parking onsite was easy. However, this hotel was lacking in several areas. There was a clear lack of cleanliness and service. The front desk employees at check in were rude, didn’t greet me by name or explain any of the hotel offerings or even offer me a simple map of the hotel. I booked my room to include breakfast and I had to go back to the front desk for a coupon because at check in the lady failed to give me a necessary coupon you must present in order to get your meal. The staff at the Sea Side Bar &Grill were extremely nice but the wait times at the were ridiculous. As far as the guest rooms go; the King Bed Pool view was a great size but the bathroom was the size of a tiny closet, no walk in shower, 1 tiny towel rack and no hair dryer. I travel at least every two months and staying at a “resort” hotel; I expect more.
Customer avatar
Posted by
onJuly 9, 2022
Hello Mia30,
We appreciate you for taking the time to leave your valuable feedback. Thank you for choosing our Holiday Inn Resort South Padre Island-Beach Front for your travel needs.
We want each of our precious guests to have a memorable experience with us. I am sorry to see you had issues during your stay, and your comments are a great opportunity so we can make it right. I have shared your sentiments with our upper hotel management team so we can do better, and to avoid the same issues reoccurring in the future.
As our most valued and newest IHG One Rewards member, we hope you can give us a chance to regain your trust in our service.
Yours in hospitality,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Discover the enchanting ambiance of the voco St. James Hotel, exuding old-world charm, Southern hospitality, and French Colonial architecture. Located on Magazine Street near the French Quarter, our historic hotel grants easy access to renowned attractions like The National WWII Museum, Bourbon Street, and Caesars Superdome. Start your day with a famous beignet from Cafe du Monde. Stroll the Garden District and admire magnolia-lined streets and Southern mansions. Savor Cajun-style dishes and the captivating sounds of jazz. Our guestrooms feature plush bedding, free Wi-Fi, and balconies with picturesque views. Relax in our inviting courtyard and enjoy our cozy dipping pool. From a locally inspired arrival amenity to onsite dining and pet friendly accommodations, we are dedicated to making your stay in New Orleans unforgettable.
 
Overall
5 out of 5
5 out of 5
Cozy and Kind
By dmac-s from Los Angeles, CA
The bed was very comfortable. The front desk staff were very helpful.
Customer avatar
Posted by
onJuly 9, 2022
We're pleased to know that you had a wonderful stay with us. Thank you for the five-star review. We're glad that you found the bed comfortable and the front desk staff helpful. We look forward to your next visit!
Ash B. voco St. James Hotel
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Rock Island-Quad Cities is located downtown in The Rock Island Arts and Entertainment District off I-280 / IL Highway 92 and minutes away from the Quad City International Airport . We are a mile from the Rock Island Arsenal home of the U.S. Army, Army Sustainment Command , and U.S. Navy. Modern Woodmen, John Deere, Royal Neighbors, MidAmerican Energy, UnityPoint Health-Trinity, Augustana College, St. Ambrose University, Circa 21 Dinner Playhouse, TaxSlayer Center , and Adler Theatre are nearby. We are home to the Gumbo Ya Ya and Ya Maka My Weekend festivals and the Rock Island Grand Prix . The Holiday Inn Rock Island is located 15 minutes from TBK Bank Sports Complex , Greenvalley Sports Complex and Hitmen Fields at Epperly Park (formerly Hitmen Sports Complex). Other sporting events happening near our hotel are the Quad City Times Bix 7 race, John Deere Classic , Quad City River Bandits baseball at Modern Woodmen Park , Quad Cities Marathon , and Quad City Storm hockey. Our newly renovated hotel features 172 guest rooms with free Wi-Fi , microwave , mini refrigerator , and Keurig coffee maker . The Holiday Inn Rock Island-Quad Cities offers over 10,000 square feet of flexible meeting space to plan a corporate event, an intimate cocktail party, a celebratory banquet or a wedding reception.
 
Overall
2 out of 5
2 out of 5
Not a 4star stay
By D.Chambers from Virginia
Upon arrival the location made it difficult to find parking at the hotel and when you did it was very narrow. Walking into the hotel lobby very presentable however when you begin to check in you observe the lack of security and lobby access to the outside from non-guest.
Customer avatar
Posted by
onJuly 9, 2022
Hello D.Chambers,
Hoping you have a wonderful day today. Thank you for choosing Holiday Inn Rock Island-Quad Cities, where travel is a joy for all.
We strive to offer a magnificent hotel experience, and I'm sorry for the issues you encountered during your stay with us. I will share your comments with our hotel management team, and we will take necessary action to avoid same mistake in the future.
Your loyalty as an IHG One Rewards member since 2010 is valued. I hope to give us a second chance to serve you better.
Sincerely,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Guests Love Twentynine Palms Newest and Nicest Hotel Welcome to the Holiday Inn Express Twentynine Palms/Joshua Tree hotel which is situated along Highway 62 and provides easy access to area attractions. The hotel is located three miles from the Oasis Visitor Center and seven miles from Joshua Tree National Park . The hotel's proximity to the US Marine Corps Air Ground Combat Center (MCAGCC) or 29 Palms Marine Base makes it an ideal choice for those on official or unofficial duty. Business travelers find themselves well accommodated as the hotel's guests. While in 29 Palms, CA, enjoy free high-speed, wired and wireless Internet access and a 24-hour Business Center. You can host meetings in the conference room, which can accommodate up to 45 guests. There is much to see and do in 29Palms . The hotel is seven miles from Joshua Tree National Park where you can hike, mountain bike, climb and more. Be sure to view the colorful murals that paint a picture of the region's history and gave the city its nickname "Oasis of Murals." Escape to sunny Twenty Nine Palms and gamble at the new Tortoise Rock Casino . While the hotel's guests are in 29 Palms, CA, they can take advantage of a sparkling heated, outdoor pool, on-site Fitness Center and free, hot Express Start Breakfast Bar each day. The friendly staff at this AAA Three Diamond, FEMA-approved property looks forward to welcoming you.
 
Overall
2 out of 5
2 out of 5
Bad house keeping and furniture.
By Rockmon Porter from Stafford Va
The room was poorly cleaned and furniture was damaged and destroyed.
Customer avatar
Posted by
onJuly 9, 2022
Hi Rockmon Porter,

Thank you for sharing your feedback about your stay with us. We appreciate you for choosing our Holiday Inn Express And Suites Twentynine Palms-Joshua Tree, where our guest's needs matter most.
Providing an excellent level of hospitality and a comfortable stay is our topmost priority. I would like to offer our sincere apologies for what happened during your stay with us. Your comments are very important to us, and I will share your feedback with the upper hotel management team to take further action to prevent this to happen again.
As our most valued new IHG One Rewards member. We hope for the chance to host you again soon for a more positive experience.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express® Birmingham – Snow Hill is a 5-minute stroll from Snow Hill station and New Street station is a 15-minute walk away. Birmingham Airport (BHX) is a 25-minute drive. Guests enjoy a 55% discount off parking on the standard tariff at the B4 car park. The hotel's central location is an ideal base for exploring the city's attractions, including the famous Birmingham Bullring shopping centre and Birmingham Mailbox, a trendy shopping and dining destination. Get hands-on at Thinktank Science Museum with a wide range of interactive exhibits that explore science and technology. Discover over 2,000 creatures at the National SEA LIFE Centre, a 15-minute walk from the hotel or get up close with over 1,500 animals at Dudley Zoo and Castle, a 30-minute drive away. Art lovers can visit the Birmingham Museum and Art Gallery and families can have a day of fun at the Birmingham LEGOLAND Discovery Centre. For entertainment, the Utilita Arena is just a 4-minute drive away, hosting the biggest names in music and comedy. Here on business? Easily reach company headquarters like KPMG, Barclays, West Midlands Police, BT and the High Speed 2 office. Birmingham Children’s Hospital is 3 minutes door to door. Unwind in your room, stream your favourite shows on fast Wi-Fi or catch up on emails at the desk. Relax with a drink and snack in the bar and wake up to a free breakfast of hot baps, cereals, and coffee.
 
Overall
2 out of 5
2 out of 5
Hotel no where near the standards I would expect for Holiday Inn Express
By Justink71 from Lancaster
Abrupt and rude member of staff at check in. Room was very hot and the AC could not cope. Hardly able to sleep. Breakfast was a chaotic free for all. Walls in the room were badly marked, switches had fallen off one of the lights.
Customer avatar
Posted by
onJuly 9, 2022
Hi Justink71,
We appreciate you for choosing the Holiday Inn Express Birmingham-Snow Hill for your leisure stay.
We strive to offer an efficient and frictionless experience, and I apologize for the issues you encountered during your time with us. I've shared your sentiments with our hotel management team, and I am positive that they will look into this matter for necessary correction.
Again, thank you for doing business with IHG, and we hope to welcome you back for a more exciting experience.
Always,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Situated 35 miles west of Chicago, Holiday Inn Express Chicago West-St. Charles offers the comfort of the IHG Formula Blue Smart Travel Design, and the convenience of a prime location. For business travelers, the hotel's close proximity to DuPage Airport, RR Donnelley, Accenture, General Electric, Ernst and Young, General Mills, Smithfield Food, Aquascape and Ball Horticultural makes it an ideal choice. Shop the Chicago Premium Outlets or at the Aurora Mall, and feast on some of the best dining options in the area. Enjoy hundreds of miles of biking & running trails along the majestic Fox River & in the Kane County Forest Preserves. Start your day with our free Express Start Breakfast buffet, stay active in our Fitness Center, and relax at our indoor pool. Unwind in spacious guest rooms with plush bedding and premium amenities. The ultimate spot to stay, work, and play in St. Charles!
 
Overall
3 out of 5
3 out of 5
Gnik stay
By Gnik from Msp
Location was good. Cleanliness was not so good. Staff was personable and friendly
Customer avatar
Posted by
onJuly 9, 2022
Good day Gnik,
I hope you're doing great today. Thank you for choosing our Holiday Inn Express And Suites Chicago West-St Charles, where our guest's needs matter most.
We are determined to provide a safe and pleasant lodging experience. We are happy to know that you appreciate the location of our hotel and the adequate encounter with our staff. I'm sorry for the issues you encountered during your time with us. I have alerted the hotel management to identify the areas where we can better ourselves to avoid similar issues from reoccurring in the future.
Your loyalty as an IHG One Rewards Diamond Elite member since 1985 is important to us, and we hope you still choose us for your future travels.
Sincerely,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express & Suites is located in Northeast Jackson, just off I-40 between Memphis and Nashville, offering guests a perfect combination of big-city amenities and small-town charm. Our spacious rooms come equipped with refrigerators and microwaves for added convenience. Begin each day with our complimentary hot breakfast buffet featuring hot items, gluten-free options, signature cinnamon rolls, pancake machine and much more! Enjoy a variety of on-site amenities including an outdoor pool, 24-hour fitness center, business center, guest laundry facility, and a Suite Shop offering snacks, beverages, and necessities. There are a variety of restaurants within walking distance offering lunch and dinner options. Our business travelers can stay connected with our free high-speed, wireless Internet throughout the hotel. Our prime location is near major companies like Toyota, Kellogg, UGN Automotive, Delta Faucet, and ConAgra Foods. Guests appreciate our close proximity to the West TN Healthcare Sportsplex, which is perfect for teams, families, and coaches. Jackson, TN, is also home to several universities, including Union University, Lane College, University of Memphis at Lambuth, and Jackson State Community College. We look forward to welcoming you to The Hub City!
 
Overall
3 out of 5
3 out of 5
Could be great with improvements.
By Kimwbms from North Mississippi
Staff was very friendly. Room appeared very clean but smelled like mildew. (Maybe carpet had been wet.) Ice maker on our floor did not work. Breakfast was filling although not very tasty. Coffee was basically brown water with NO coffee taste at all. (Trying to save money, I guess.) Attention to these and a few other details would make this hotel great.
Customer avatar
Posted by
onJuly 9, 2022
Hello kimwbms,
Greetings from Holiday Inn Express And Suites Jackson Northeast. Thank you that you chose our hotel for your leisure stay.
We appreciate your feedback. I want to offer our sincerest apology for the issues you encountered during your stay with us. Your comments will be forwarded to our upper hotel management team for further action to create a more positive experience for our beloved guests. On the positive side of your stay, we are grateful that you have an adequate encounter with our staff, and that you appreciated the cleanliness of our hotel room.
Your loyalty as an IHG One Rewards member since 2019 is valued. I hope you will give us another chance in the future.
Kind Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Experience an unforgettable trip at the Holiday Inn Resort Orlando Lake Buena Vista outside Disney Springs®. Whether you are here to experience the magic of Walt Disney World or are participating in a company conference we have everything you need to make your stay special. Our hotel is only one mile away from Disney's 4 theme parks. Take advantage of our free shuttle to get to the major theme parks so that you don't have to stress about transportation. Don't forget to visit Universal Orlando Resort, SeaWorld® Orlando, Disney Springs®, Lego Land® and more. Take a break from the theme parks and visit the Orlando Premium Outlets and the Lake Buena Vista Factory Stores, less than a mile away from the hotel. While you're here staying connected has never been easier with fast and free Wi-Fi access throughout the hotel. Take advantage of our on-site meeting rooms to host your wedding party or corporate meeting. Staying at the Holiday Inn Resort Orlando Lake Buena Vista will ensure a memorable vacation. Experience poolside activities like dive-in movies, ping pong, chess, and much more. Visit our poolside Rocco's Rockin' Tiki Bar and try their tropical drinks for all ages. Create unforgettable family memories in our movie theater or our Cyber Arcade. The on-site Applebee's restaurant, Kids Eat Free for breakfast, lunch, and dinner. Our staff is excited to help make your Orlando stay one to remember.
 
Overall
3 out of 5
3 out of 5
Perfect hotel, ONLY if you are going to Disney… not recommended for business travel
By Crockett2024 from NC
Perfect hotel, ONLY if you are going to Disney… not recommended for business travel
Horrible location for access to any part of Orlando/Kissimmee.
Customer avatar
Posted by
onJuly 9, 2022
Hi David M,
I read your review about your stay at our hotel. Thank you for choosing Holiday Inn Resort Orlando Lake Buena Vista, where travel is a joy for all.
Your loyalty as an IHG One Rewards Gold Elite member since 2018 is very important to us. We want each of our valued guests to have amazing, and lovely memories at our hotel. We are sorry that there are some issues during your stay with us. We will share your feedback regarding this aspect of your stay appropriately with our hotel team.
It was a pleasure having you as our guest, and we hope to welcome you back whenever you return to the area.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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