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    February 14, 2017
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    May 14, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
4 out of 5
4 out of 5
Good hotel near Times Square
By RCM Family from dallas, tx
the over hotel experience was good, they need to focus more on getting the guest requests completed in a timely matter. The soap, shampoo and lotion bottles were empty it took 2 hours for only the soap and shampoo to be refilled. The lotion was never refilled during our stay. This was our second time at this VOCO hotel, previous time was much much better.
Customer avatar
Posted by
onJuly 18, 2022
Thank you for taking the time to leave your review. We sincerely apologise for the length of time taken to fulfil your service requests, during your time with us. Please be assured that your feedback is valuable to us and has been taken on board for review. We understand that there are many hotels to choose from, and would like to thank you for choosing to stay with us for a second time.
Sabrina P. - voco Times Square South
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Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
5 out of 5
5 out of 5
I think this is the best room I've ever had.
By SSPDoug from St Paul
The location is great. It was one of the cheaper hotels in the area. I was greeted at the door and again at the counter. I was thanked for being a member and treated very warmly. The room is smaller but very well thought out. It was very clean and the bed was comfortable. I really liked the size of the room. It was very easy to get the right temperature. Most importantly I slept great.
Customer avatar
Posted by
onJuly 18, 2022
Thank you for leaving a 5-star review! We’re so happy to hear about your experience with our friendly hotel staff. Our staff strive to deliver an exceptional standard of service, so it’s great to hear about your experience. We’re pleased to hear that you enjoyed a comfortable stay and found the temperature of your room very easy to adjust. We also appreciate you highlighting the cleanliness of your room.
We hope to see you again in the future!
Sabrina P. - voco Times Square South
0points
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Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
4 out of 5
4 out of 5
Enjoyed our stay
By Marraj from New York
Friendly staff. Worth it to be an IHG member. Stored our luggage after check-out.
Customer avatar
Posted by
onJuly 18, 2022
Thank you for your review and for being a loyal IHG® Rewards member, Marraj. We're delighted to hear that you found our staff to be friendly. We understand the importance of being offered a secure and accessible place to store your luggage, while you wait after check-out, so we're pleased to hear you found this service useful.
We hope to see you again in the future!
Sabrina P. - voco Times Square South
0points
0of 0voted this comment as helpful.
 
Experience something different at voco® St. Augustine – Historic Area. Set on Anastasia Island, near the St. Augustine Historic District, our lifestyle hotel blends art deco style and a playful spirit. Ride the trolley down the cobblestone streets of St. Augustine's Old Town. Dine on a terrace overlooking the Colonial Quarter. Explore exciting attractions, including the Lightner Museum, St. Augustine Lighthouse, and the Alligator Farm. Enjoy an outdoor concert at The Amp or head to the beautiful Atlantic beaches nearby. Cozy up in designer rooms with refrigerators and invigorating showers. Swim in our outdoor pool and lounge on the sundeck. Enjoy local seafood and coastal fare at our restaurant, BLVD Bistro. Indulge in exactly what you need.
 
Overall
4 out of 5
4 out of 5
Was okay
By Watyou from Florida
Disappointed that we did not get the room that was booked.
Customer avatar
Posted by
onJuly 18, 2022
Thank you for taking the time to leave your review. We’re sorry to hear about your experience and hope you’ll give us another opportunity next time you’re in the city, to show you that this was an exception. Your feedback matters to us and has been taken on board for review.
Sabrina P. - voco St. Augustine
0points
0of 0voted this comment as helpful.
 
Experience something different at voco® St. Augustine – Historic Area. Set on Anastasia Island, near the St. Augustine Historic District, our lifestyle hotel blends art deco style and a playful spirit. Ride the trolley down the cobblestone streets of St. Augustine's Old Town. Dine on a terrace overlooking the Colonial Quarter. Explore exciting attractions, including the Lightner Museum, St. Augustine Lighthouse, and the Alligator Farm. Enjoy an outdoor concert at The Amp or head to the beautiful Atlantic beaches nearby. Cozy up in designer rooms with refrigerators and invigorating showers. Swim in our outdoor pool and lounge on the sundeck. Enjoy local seafood and coastal fare at our restaurant, BLVD Bistro. Indulge in exactly what you need.
 
Overall
4 out of 5
4 out of 5
Great location to mix business and pleasure
By Matturqs from Gold Coast, AUS
Great location to mix business and pleasure. Right near downtown and the beach. Across the road from a great brewery and taco joint.
Modern, clean, friendly staff
Customer avatar
Posted by
onJuly 18, 2022
We appreciate you taking the time to leave a review, Matturqs. We’re so happy to hear that you found our hotel modern, clean, and in an ideal location convenient to local amenities. Our hotel staff pride themselves on their great customer service and hospitality, so we’re delighted to hear you found our staff to be friendly. We hope to see you again in the future!
Sabrina P. - voco St. Augustine
0points
0of 0voted this comment as helpful.
 
Experience something different at voco® St. Augustine – Historic Area. Set on Anastasia Island, near the St. Augustine Historic District, our lifestyle hotel blends art deco style and a playful spirit. Ride the trolley down the cobblestone streets of St. Augustine's Old Town. Dine on a terrace overlooking the Colonial Quarter. Explore exciting attractions, including the Lightner Museum, St. Augustine Lighthouse, and the Alligator Farm. Enjoy an outdoor concert at The Amp or head to the beautiful Atlantic beaches nearby. Cozy up in designer rooms with refrigerators and invigorating showers. Swim in our outdoor pool and lounge on the sundeck. Enjoy local seafood and coastal fare at our restaurant, BLVD Bistro. Indulge in exactly what you need.
 
Overall
4 out of 5
4 out of 5
Bed Too Stiff for Me, but My Wife Enjoyed It
By Slowhand1527 from Middle Georgia
The room and beds were great. However, I like a very very soft memory foam mattress, just my preference. The shower doors need a little attention and had problems staying closed or open. Room needs better fluffy towels and wash cloths.
Customer avatar
Posted by
onJuly 18, 2022
Thank you for taking the time to leave a review of your stay. We’re delighted to hear that you were pleased with your room and the beds. We’re sorry to hear about your experience with the shower door staying open, or closed, when in use. Your valuable feedback has been taken on board regarding the mattress and other items in your room and bathroom.
Sabrina P. - voco St. Augustine
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Express Leesville-Ft. Polk
Holiday Inn Express Leesville-Ft. Polk
Guest's love this hotel's MILITARY FRIENDLY atmosphere The newly renovated Holiday Inn Express Leesville is a 100% smoke and pet free hotel located in West Central Louisiana just 4 miles from Fort Polk Joint Readiness Training Center. While visiting the Home of Heroes during the annual Freedom Festival , stay with us right outside all of the hustle but within a few blocks of major restaurants and shops like Chili's, Bubba Que's, and Wal-Mart. Leesville is convenient to Fort Polk , Louisiana's largest Army installation, and within minutes of several area attractions like Hodges Gardens State Park, Empire Point Gardens, South Toledo Bend State Park, Cypress Bend Golf Course and Kisatchie National Forest. Take time to discover all that Fort Polk and Leesville have to offer. Several universities have Fort Polk satellite campuses like Northwestern State University, Lamar Saltar, Louisiana State University, and Central Michigan University . Fort Polk is host to several festivals such as Freedom Fest, West La Forestry Fest and Cajun Fest. Enjoy our Fitness Center or polish a presentation in the Business Center. We have a boardroom for your professional meetings and a spacious banquet room for family or small wedding events. We also offer Free Wired & Wireless High Speed Internet. DeRidder and Alexandria are just a short drive away.
 
Overall
1 out of 5
1 out of 5
Use to be a nice place
By Lew999 from Leesville, LA
I use to find myself utterly amazed by the amount of time and effort the staff here would give freely if they were
Customer avatar
Posted by
onJuly 18, 2022
Greetings Lew999,
Thank you for taking the time to share your recent experience with us. We appreciate you for choosing our Holiday Inn Express Leesville-Ft. Polk for your leisure stay.
Your candid feedback is important to us, as we strive to provide a seamless experience to all our guests. I'm sorry for the issues you encountered during your stay with us. I will share your sentiments with our upper hotel management team. I am confident that this will be addressed appropriately.
I have sent you a private message to discuss this further.
As our most valued IHG One Rewards Gold Elite member since 2022, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Staybridge Suites Houston IAH-Beltway 8 which is less than 6 miles from the George Bush Intercontinental Airport. We are centrally located with accessibility to I-45, US-59, and Sam Houston Tollway to ensure a convenient commute anywhere in Houston. Looking for the perfect business hotel or long term stay hotel? We offer complimentary Wi-Fi, a 24-hour business center and spacious work areas in our guest suites. We are close to corporate offices including HMH Drilling, Praxair, Airgas, Baker Hughes, Halliburton, Schlumberger and General Electric. You’ll enjoy the comforts of home in this Extended Stay Hotel featuring full kitchens in every apartment style suite, onsite complimentary laundry facilities, 24-hour fitness center and seasonal outdoor pool. We offer complimentary hot breakfast buffet and a weekly social reception offering light fare and drinks. Wanting to extend your business trip with family? We are pet friendly and family friendly too and are close to many major Houston attractions.
 
Overall
2 out of 5
2 out of 5
Renovation and Cleaning Required
By TexasBounty from Dallas TX
We were scheduled for 3 days, but after entering the 1st night, checking in and getting to our room it wasn't what we expected based on the website and reviews. The environment is more like an extended stay but unclean.
Customer avatar
Posted by
onJuly 18, 2022
Hi Valued Guest,
Hoping you have a wonderful day today. Thank you for choosing Staybridge Suites Houston Lah-Beltway 8, where we believe our guests deserve more.
We'd like to express our sincerest apology for the issues you encountered during your stay with us. I have noted these comments and our hotel team will be alerted immediately. We always prioritize the comfort of our guests, and we will work hard to ensure that we provide an excellent experience.
We appreciate you as one of our IHG One Rewards members since 2013. We hope to give us another chance to stay with us again soon.
Sincerely,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Experience The Newly Renovated Holiday Inn & Suites Hotel in Tulsa, OK Refreshed spaces include guest rooms, lobby, restaurant, fitness center & pool. The Holiday Inn® Hotel & Suites Tulsa South is located just off Hwy 169/64, offering convenient access to local businesses and attractions. There is so much to do while staying in Tulsa, OK. The hotel's location makes it easy to get to the Woodland Hills Mall, Union Activity Center, Tulsa Air & Space Museum, and is near Tulsa Zoo, which brings exotic animals from around the globe together in the beautiful surroundings of Mohawk Park. Tulsa Community College Southeast Campus and Meadowbrook Country Club are nearby. Does business bring you to Tulsa? Nearby medical district hospitals and clinics include Saint Francis Hospital South, Hillcrest Hospital South, OSU Medicine, Ernest Childers VA Outpatient Clinic, and Ascension St. John Urgent Care South Memorial. Our great amenities and staff help make your stay comfortable and efficient. Check your email from the 24-hour Business Center using free Wi-Fi access. The meeting room can accommodate up to 125 guests. After a long day, you can swim a few laps in the indoor, saline pool or relax in the whirlpool. The Suite Shop offers all the snacks you crave. Feast on contemporary American cuisine at The Red Fork, located off the lobby. We look forward to welcoming you.
 
Overall
2 out of 5
2 out of 5
Would Not Recommend
By EPalmer from Tulsa
Front desk and breakfast area staff were friendly and helpful. Room was dirty and lobby and breakfast area were very hot and humid. Breakfast options were not great. Overall the hotel was dirty.
Customer avatar
Posted by
onJuly 18, 2022
Hi EPalmer,
Hoping you have a wonderful day today. Thank you for choosing Holiday Inn Hotel And Suites Tulsa South, where travel is a joy for all.
We'd like to express our sincerest apology for the issues you encountered during your stay with us. I have noted these comments and our hotel team will be alerted immediately. We always prioritize the comfort of our guests, and we will work hard to ensure that we provide an excellent experience to our beloved guests.
We appreciate you as one of our IHG One Rewards members since 2013. We hope to give us another chance to stay with us again soon.
Sincerely,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Enjoy Truly Great Value at Our Galveston Seawall Hotel Galveston, Texas is a small, romantic island tucked deep in the heart of south Texas, offering 32 miles of beautiful beaches, exciting entertainment and quality restaurants and shopping, and the new Holiday Inn Express® hotel on Galveston's Seawall Boulevard gives you easy access to it all at a price that won't break the budget. Business travelers appreciate our convenient location and quality amenities keep them productive. Businesses and universities near the hotel include Galveston College, Texas A&M at Galveston, University of Texas Medical Branch, American National Insurance, U.S. Army Corp of Engineers and the U.S. Coast Guard. A 24-hour Business Center and a 1,500 sq ft meeting room with space for 150 are also available on-site. Whether you're enjoying a refreshing vacation or embarking from the Port of Galveston, our hotel offers you a great stay at a great price. Our prime location allows you to relax on your balcony and watch the ocean waves crash, and we are close to numerous attractions the whole family can enjoy, including Schlitterbahn Waterpark, Stewart Beach, Galveston Island Ferry and much more. Our hotel provides great amenities, including free high-speed Internet access, a free hot breakfast bar, 24-hour gift shop, Fitness Center and outdoor pool and whirlpool, so make your reservations today to enjoy the best stay Galveston, TX hotels have to offer!
 
Overall
2 out of 5
2 out of 5
Problems with the amenities
By Ldl35 from Pflugerville TX
I was very disappointed in this Holiday Inn Express for several reasons. The washing machines were inoperable. The ice machines were inoperable. The breakfast foods were mostly gone by 8 am and the ones that remained were poorly cooked. The sausage was white and very unappealing. There weren't any plates. Another guest requested a plate but the woman working in the breakfast area didn't seem to understand English.
On the positive side, the room was very clean and the bed was very comfortable.
Customer avatar
Posted by
onJuly 18, 2022
Hi Ldl35,
Hoping you have a wonderful day today. Thank you for choosing Holiday Inn Express And Suites Galveston West-Seawall, where guests' needs matter most.
We'd like to express our sincerest apology for the issues you encountered during your stay with us. I have noted these comments and our hotel team will be alerted immediately. We always prioritize the comfort of our guests, and we will work hard to ensure that we provide an excellent experience to our beloved guests.
We appreciate you as one of our IHG One Rewards members since 1995. We hope to give us another chance to stay with us again soon.
Sincerely,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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