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    February 14, 2017
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    May 14, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Brisbane isn’t lovingly called BrisVegas for nothing and with its authentic local hospitality and modern design, voco® Brisbane City Centre is right at home in the sun-drenched Queensland capital. voco® Brisbane City Centre’s North Quay position playfully piques the curiosity of guests as they enjoy their surroundings during their charmingly different hotel stay. Escape the daily grind and indulge in retail therapy at Queen Street Mall or if sightseeing is on the agenda, King George Square, the Museum of Brisbane and the city’s celebrated Art Precinct at South Bank are all close by. With cushy bedding, vibrant art, smart in-room technology, and bathroom amenities that melt the stress of any day away, our 194 premium rooms are more than just a place to rest your head. Kick-start your morning with a barista coffee and get the lowdown on where to go, what to see and where to eat in Brisbane from our warm, genuine hosts. Our purpose is to inspire every part of your stay so you can reconnect, and rest. Fuelled with the voco® energy, our rooftop pool offers fun in the sun, and our dining space, Kraft & Co., serves up craft brews, local wines and cocktails, shapeshifting from cafe to lounge to bar as the day turns to night. Wind up or wind down, go at your pace, your own way - voco® Brisbane City Centre is refreshingly different.
 
Overall
3 out of 5
3 out of 5
New Hotel
By FirstStayReview from Singapore
Staff Service is good, but location is not the closest to city center. The phone and safe deposit box in my room wasn’t working.
Customer avatar
Posted by
onJuly 18, 2022
Hello FirstStayReview,
Thank you for sharing your thoughts about your stay. We appreciate you for choosing the voco Brisbane City Centre for your leisure stay.
We are happy that you have had an good experience with our hotel staff. I'm sorry if there is some issues during your stay. I've shared your feedback with our hotel team, and I am confident that this will be discussed to identify the areas that require improvement.
Your loyalty as one of our newest IHG One Rewards members is very important to us. We hope to have you visit again for a more positive experience.
Kind Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to our Texas oceanfront retreat, Holiday Inn Resort at South Padre Island! A full-service beach resort located at the southern tip of South Padre Island, Texas, Holiday Inn Resort SPI is a year-round tropical paradise for families, couples, business travelers & any sun-seekers in need of mental relaxation and tranquil ocean views. Our beachfront resort features a unique mix of complimentary resort amenities inclusive of (3) exterior pools including one heated Palapa Pool + swim-up bar, an onsite bar & grill restaurant – Seaside Bar & Grill, a gaming lounge and activity center, poolside movies, seasonal kid and family friendly activities, and multiple onsite bar options to ensure your business or leisure visit is a memorable experience. Just mere minutes from to the South Padre Island Convention Center, Cameron County Amphitheater-Event Center, SpaceX Launch Facility, and numerous local attractions and restaurants, our beachfront resort offers over 15,000 square feet of flexible meeting space between three venue options to host corporate or social events – on After a day spent soaking up the island sun, choose from our long list of guest exclusive resort activities to further enhance your stay. Between our three swimming pools and two onsite bars, each guest is sure to soak up the resort experience with a cocktail in hand. Once dusk sets, satisfy your palate with a chef-prepared seaside dinner from the oceanside patio of our onsite restaurant, Seaside Bar & Grill.
 
Overall
3 out of 5
3 out of 5
A series of unfortunate hotel events
By Prissy774779 from Donna, TX
The stay itself was good. Had a few issues upon check in and with food.
The fridge wasn't working and normally I wouldn't mind but we had groceries for the beach. Twice they came in to try to fix it and ultimately replaced it.
With food at the bar, the drinks we ordered we made wrong then they ran out of most of the ingredients on the menu. Poor communication from the bartenders and they also were overwhelmed with orders.
Customer avatar
Posted by
onJuly 18, 2022
Hello Prissy774779,
Thank you for sharing your thoughts about your stay. We appreciate you for choosing the Holiday Inn Resort South Padre Island-Beach Front for your leisure stay.
We are happy that you have had a good experience with your stay. I'm sorry if there is some issues you encountered during your time with us. I've shared your feedback with our hotel team, and I am confident that this will be discussed to identify the areas that require improvement.
Your loyalty as one of our newest IHG One Rewards members is very important to us. We hope to have you visit again for a more positive experience.
Kind Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Experience unmatched convenience and luxury at the Crowne Plaza® Hotel Minneapolis West, just 15 minutes from downtown Minneapolis. With 35 versatile venues spanning over 38,000 square feet, we are Plymouth’s premier location for seamless meetings and elegant banquets. Corporate travelers enjoy free Wi-Fi, Business Center, and proximity to major companies like Cargill, General Mills, and United Healthcare. Explore Ridgedale Mall or Albertville Premium Outlets, play golf at Rush Creek and Baker National Golf Club, or venture 20 minutes to Twin Cities attractions like Mall of America and Target Field. Relax in style with on-site dining, an indoor pool, and Athletic Club and Spa. Your exceptional travel experience begins with us!
 
Overall
3 out of 5
3 out of 5
Mixed Review Summer 2022
By Pointsgrl22 from Minnesota
Decided to stay at the Crowne Plaza West Plymouth for a period of time while looking for a place to live in the Twin Cities.
This hotel is grand in size and has a unique, but warm decor not seen at any other hotels. Located in a beautiful wooded area. Hotel is dated...could use a refresh.
Crowne Plaza West Plymouth has limited parking places near the lobby. Long walking distance from the main parking lot...challenging for those with mobility issues.
Front desk staff/manger could use a refresher course on how to treat hotel guests with respect and courtesy. Staff members were rude and berating while yelling numerous times at myself and other hotel guests.
Was not informed prior to check in about multiple high dollar amounts held on my cc throughout entire stay at this hotel. Repeated mistakes on my hotel invoices.
Scheduled housekeeping services to clean my room regularly...it was hit or miss with very limited cleanings and no communication from the front desk as to when the cleanings were going to take place.
The staff here focus mainly on the guests attending large group events.
There are other quality hotels in this area...my recommendation is to stay elsewhere.
Customer avatar
Posted by
onJuly 18, 2022
Hello Pointsgrl22,
Thank you for sharing your thoughts about your stay. We appreciate you for choosing the Crowne Plaza Minneapolis West for your leisure stay.
Providing an excellent hotel experience is our topmost priority. I'm sorry for the issues you encountered during your time with us. For safety enhancement, we limit our cleaning service due to COVID-19 to ensure the safety of our guests and employee. I've shared your feedback with our hotel team, and I am confident that this will be discussed to identify the areas that require improvement.
Your loyalty as one of our newest IHG One Rewards Platinum Elite members since 2022 is very important to us. We hope to have you visit again for a more positive experience.
Kind Regards,
Melissa P
Case Manager
IHGService
-1point
0of 1voted this comment as helpful.
 
Ideally situated just outside of Los Angeles, our hotel has easy access to Ontario and Los Angeles International Airports, as well as major attractions such as Universal Studios and Disneyland. Just one mile from the hotel, downtown San Dimas features restaurants, shopping and historic sites such as the Pacific Railroad Museum. Visitors lodging in San Dimas can also picnic at the Frank G. Bonelli Regional Park, attend a racing event at NHRA Pomona Dragway, cool off at the Raging Waters Park, ski on Mt. Baldy or visit the stars in Hollywood. Business travelers will appreciate our accommodations near businesses such as Ready Pac Produce, Rain Bird International, Clayton Industries. Brown International and Blue Ribbon Star Inc. are also located less than four miles from our hotel. We also offer a 24-hour Business Center for your convenience. During your stay, enjoy our exceptional hotel services, including free Internet access and a complimentary breakfast. An outdoor pool and whirlpool, courtyard patio and a guest laundry are also available. As you prepare to visit the Golden State of California, be sure to check out our excellent deals and book your trip today.
 
Overall
3 out of 5
3 out of 5
Cleanliness
By Leonora69 from California
Excellent cleanliness and staff is very good to customer except front desk
Customer avatar
Posted by
onJuly 18, 2022
Good day Leonora69,
I hope you're doing great today. Thank you for choosing our Holiday Inn Express And Suites San Dimas, whereour guest's needs matter most.
We are determined to provide a safe and pleasant lodging experience. We are grateful that you have had a delightful experience during your time with us. I would like to offer our sincere apology regarding the issue you encountered with our front desk. I have alerted the hotel management to identify the areas where we can better ourselves to avoid similar issues from reoccurring in the future.
Your loyalty as our newest IHG One Rewards member is important to us. We hope you still choose us for your future travels.
Sincerely,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Ideally situated just outside of Los Angeles, our hotel has easy access to Ontario and Los Angeles International Airports, as well as major attractions such as Universal Studios and Disneyland. Just one mile from the hotel, downtown San Dimas features restaurants, shopping and historic sites such as the Pacific Railroad Museum. Visitors lodging in San Dimas can also picnic at the Frank G. Bonelli Regional Park, attend a racing event at NHRA Pomona Dragway, cool off at the Raging Waters Park, ski on Mt. Baldy or visit the stars in Hollywood. Business travelers will appreciate our accommodations near businesses such as Ready Pac Produce, Rain Bird International, Clayton Industries. Brown International and Blue Ribbon Star Inc. are also located less than four miles from our hotel. We also offer a 24-hour Business Center for your convenience. During your stay, enjoy our exceptional hotel services, including free Internet access and a complimentary breakfast. An outdoor pool and whirlpool, courtyard patio and a guest laundry are also available. As you prepare to visit the Golden State of California, be sure to check out our excellent deals and book your trip today.
 
Overall
3 out of 5
3 out of 5
Cleanliness
By Leonora69 from California
Excellent cleanliness and staff is very good to customer except front desk
Customer avatar
Posted by
onJuly 18, 2022
Good day Leonora69,
I hope you're doing great today. Thank you for choosing our Holiday Inn Express And Suites San Dimas, where our guest's needs matter most.
We are determined to provide a safe and pleasant lodging experience. We are grateful that you have had a delightful experience during your time with us. I would like to offer our sincere apology regarding the issue you encountered with our front desk. I have alerted the hotel management to identify the areas where we can better ourselves to avoid similar issues from reoccurring in the future.
Your loyalty as our newest IHG One Rewards member is important to us. We hope you still choose us for your future travels.
Sincerely,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the brand new Holiday Inn Express Camp Lejeune Jacksonville Area!! In the area for business or leisure? Luckily, we have both. Jacksonville is a thriving city of business and leisure in Eastern North Carolina where guest can enjoy all the wonderful experience the area has to offer. Just minutes away from Camp Lejeune, MCAS New River and Camp Johnson, our brand new hotel offers you comfortable accommodations. Located just 30 minutes away from Albert J. Ellis Airport (OAJ) and 50 minutes from Wilmington International Airport (ILM). Holiday Inn Express & Suites Camp Lejeune area features free WiFi access throughout the hotel, and our 24-hour Business Centre offers copy, fax, and print services to help you prepare for upcoming meetings while you’re in town. Feel free to unwind in our hotel and enjoy dozen of restaurants and shops all just minutes away. For all our Military affiliated families pay homage at the Lejeune Memorial Gardens, Vietnam Veterans Memorial, and Beirut Memorial. Jacksonville is also a business hub with major companies; be sure to take advantage of our meeting space, 24 hour business center, and free high-speed internet. As our guests, we promise to get you started every morning with a delicious, free hot breakfast, and end your day with an amazing night’s sleep in our quiet and comfortable rooms. We hope to welcome you soon.
 
Overall
3 out of 5
3 out of 5
Stellar Staff - Services leave much to be desired
By RMMelton from Okinawa, Japan
This facility is recently opened and is very clean and modern inside and out. The staff are accommodating, sociable, and quick to address and resolve issues. During my stay, both the business center and laundry facility were out of order, and issues with the organizational email prevented the staff from assisting with printing - though they were willing to assist. If I had not relied on the business center and availability of laundry services for this particular trip, it would have been less negative - but these items were critical and were not available when I needed them.
Customer avatar
Posted by
onJuly 18, 2022
Good day RMMelton,
I hope you're doing great today. Thank you for choosing our Holiday Inn Express And Suites Jacksonville-Camp Lejeune Area, where our guest's needs matter most.
We are determined to provide a safe and pleasant lodging experience. We are grateful that you have a delightful experience during your time with us. I would like to offer our sincere apology for the issue you encountered. I have alerted the hotel management to identify the areas where we can better ourselves to avoid similar issues from reoccurring in the future.
Your loyalty as one of our IHG One Rewards Diamond Elite members since 2009 is important to us. We hope you still choose us for your future travels.
Sincerely,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Experience the vibrant energy of Miami at Hotel Indigo® Miami Brickell. Nestled in the upscale Brickell neighborhood, our 4-star boutique hotel is steps from the bustling Brickell City Centre, full of upscale restaurants, bars, shops, and entertainment. Explore Miami's attractions with ease using the free Metromover or trolley. Visit the iconic Bayside Marketplace, Kaseya Center, and Adrienne Arsht Center for the Performing Arts. For beach lovers, Miami South Beach is just a quick trip on the Metrorail. Our chic hotel offers convenience and comfort, with flexible meeting space, an outdoor pool, and a trendy neighborhood eatery and bar. We also proudly welcome all AAA and CAA members to stay with us at our Three Diamond rated hotel and explore all Miami has to offer. Experience the essence of Miami at Hotel Indigo® Miami Brickell.
 
Overall
4 out of 5
4 out of 5
Comfortable beds
By Sprint22 from Melbourne
Reasonably priced clean rooms with comfortable beds. $30 for Valet parking. Would stay again.
Customer avatar
Posted by
onJuly 18, 2022
Thanks for your review. We're pleased that you had a nice time with us and found the bed comfortable!
Ash B. - Hotel Indigo Miami Brickell
0points
0of 0voted this comment as helpful.
 
Live boldly, work freely, and discover new adventures at Atwell Suites™ Denver Airport – Tower Road. Conveniently located near I-70 and E-470, our hotel offers a free shuttle to Denver International Airport (DIA), making your journey smooth and stress-free. Nearby attractions include the Gaylord of the Rockies, the Denver Zoo, and Dick’s Sporting Goods Park. For outdoor enthusiasts, Barr Lake State Park and Rocky Mountain Arsenal National Wildlife Refuge are within a 20-minute drive, offering the perfect escape for nature lovers. Designed with the modern traveler in mind, Atwell Suites™ provides flexible shared spaces where you can meet, eat, work, socialize, and relax. Recharge devices easily with accessible outlets and take a break in our cozy TV lounge. Start your mornings with a complimentary breakfast, and in the evenings, unwind with cocktails and small plates at the Atwell Suites Bar, creating the perfect balance of productivity and relaxation. Enjoy a full range of amenities to enhance your stay, including a 24/7 Fitness Studio, a convenient laundry facility, a bookable boardroom, and a Business Center. Our 24/7 beverage station and on-site market ensure you’re covered around the clock. Each suite is thoughtfully designed with a residential feel, ideal for both short and extended stays. Discover comfort, connection, and convenience at Atwell Suites™.
 
Overall
4 out of 5
4 out of 5
Comfortable bed, great location
By Smbdj from Cincinnati
Great location, airport shuttle, comfortable bed, new hotel.
Customer avatar
Posted by
onJuly 19, 2022
Thanks for your positive review! We're delighted that the location of our hotel was perfect for your needs, and that you were able to make use of the airport shuttle. First impressions are important, so we're pleased to hear that you loved the look of our hotel and that you had a comfortable stay. We can't wait to welcome you back soon!
Ailsa C.
ATWELL SUITES™ Denver Airport - Tower Road
0points
0of 0voted this comment as helpful.
 
Live boldly, work freely, and discover new adventures at Atwell Suites™ Denver Airport – Tower Road. Conveniently located near I-70 and E-470, our hotel offers a free shuttle to Denver International Airport (DIA), making your journey smooth and stress-free. Nearby attractions include the Gaylord of the Rockies, the Denver Zoo, and Dick’s Sporting Goods Park. For outdoor enthusiasts, Barr Lake State Park and Rocky Mountain Arsenal National Wildlife Refuge are within a 20-minute drive, offering the perfect escape for nature lovers. Designed with the modern traveler in mind, Atwell Suites™ provides flexible shared spaces where you can meet, eat, work, socialize, and relax. Recharge devices easily with accessible outlets and take a break in our cozy TV lounge. Start your mornings with a complimentary breakfast, and in the evenings, unwind with cocktails and small plates at the Atwell Suites Bar, creating the perfect balance of productivity and relaxation. Enjoy a full range of amenities to enhance your stay, including a 24/7 Fitness Studio, a convenient laundry facility, a bookable boardroom, and a Business Center. Our 24/7 beverage station and on-site market ensure you’re covered around the clock. Each suite is thoughtfully designed with a residential feel, ideal for both short and extended stays. Discover comfort, connection, and convenience at Atwell Suites™.
 
Overall
3 out of 5
3 out of 5
Bad mattress
By SimonSays731 from 67801
Wet nice hotel but the bed is very uncomfortable it sits very low to the ground and the pillows were very flat and uncomfortable would stay again if amenities iproved
Customer avatar
Posted by
onJuly 19, 2022
Thanks for your honest feedback. We're pleased that you liked our hotel. Your valuable comments about the bed and pillows will be passed on to the local hotel team for reference, as we are always looking out for ways to improve our guest experience. We hope that we'll see you again soon.
Ailsa C.
ATWELL SUITES™ Denver Airport - Tower Road
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Express Le Roy - Bloomington Area
Holiday Inn Express Le Roy - Bloomington Area
Come stay with us at the Holiday Inn Express® hotel, in Le Roy, IL. We're situated just off I-74, we're midway between Bloomington and Champaign, only 15 minutes from the Central Illinois Regional Airport (BMI) and close to many businesses and attractions in Le Roy. Our hotel's location is the best around. While staying in Le Roy, hotel guests have easy access to I-74, which makes visiting spots such as Moraine View State Park, Clinton Lake or Farmer City Raceway a breeze. We also offer close proximity to both Illinois State University and the University of Illinois, as well as Illinois Wesleyan University. All the attractions found in Bloomington, IL and Champaign, IL are just a few minutes from the hotel. Corporate travelers also find our Le Roy, IL hotel's location convenient, as we're near a number of businesses such as Pioneer Hybrid, Bayer, Vestas Wind Systems, Exelon, Rivian and State Farm Insurance. We offer a 24-hour business center and free high-speed Internet access to help our guests stay connected. Our Holiday Inn Express® Le Roy hotel offers quality amenities like the complimentary Express Start hot breakfast bar, a heated, indoor pool and a state-of-the-art fitness center that's open 24 hours a day. Make your reservations today.
 
Overall
1 out of 5
1 out of 5
Bathroom dirty
By Jolynn Musel from Elizabethtown, KY
Too expensive for a run down hotel and we stay at HIExprees when travel. Very disappointing.
Customer avatar
Posted by
onJuly 19, 2022
Hi Jolynn Musel,
Thank you for taking the time to share your recent experience with us. We appreciate you for choosing Holiday Inn Express Bloomington Area for your leisure stay.
We aim for our guests to have a lasting and memorable experience, and I apologize for the unwieldy situation during your stay with us. I have shared your comments with the upper management team for further action, and I am confident the involved team will take the necessary steps, so this will not happen again
I have sent you a private message to discuss this further.
As our most valued IHG One Rewards member since 2014, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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