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    February 14, 2017
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    May 16, 2025
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Corporate's Review Comments
 
Hereford, TX Hotel's Amenities Please Guests Centrally located between Amarillo, TX and Clovis, NM, the city of Hereford, TX, also known as the "Beef Capitol of the World," is home to the Holiday Inn Express® Hereford hotel. The hotel's location is popular with business and leisure travelers alike, and outstanding amenities place it a cut above other hotels in the area. Hereford is home to a large agricultural and dairy industry, and the hotel's corporate guests appreciate being close to businesses, including Lone Star Milk Transport, Cargill, the USDA, White Energy and Murphy Oil. Guests can easily host client meetings and other events in the on-site boardroom and meeting room. Free wired and Wi-Fi access is available throughout the hotel, putting your Hereford clients at your fingertips. Leisure travelers find the hotel's Hereford location ideally situated near Buffalo Lake National Wildlife Refuge and the Spicer Gripp Rodeo. Visitors can enjoy access to the Hereford Country Club, featuring outstanding golf and tennis facilities, as well as a pool and restaurant. The Deaf Smith County Museum is also a popular attraction. Amenities abound at the Holiday Inn Express® Hereford hotel. An indoor swimming pool and a 24-hour Fitness Center help guests work off stress. Save time in the morning with the free Express Start Breakfast Bar, offering daily choices of hot and cold items. Feel at home in Hereford when you stay at this hotel!
 
Overall
1 out of 5
1 out of 5
Never again pool
By Anonymous from Amarillo
Pool and spa not working when I was told they were when I made the reservation. Rooms were hotter than outside breakfast was horrible tasted days old
Customer avatar
Posted by
onJuly 26, 2022
Hi Valued Guest,
Thank you for taking the time to share your recent experience with us. We appreciate you for choosing Holiday Inn Express Hereford for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for the issues you encountered during your stay. I have shared your comments with the upper management team for further action and to discuss the areas that require improvement.
I have sent you a private message to discuss this further.
As our most valued IHG One Rewards member since 2013, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Soak in NYC’s inspiring atmosphere from the Holiday Inn New York City – Wall Street, a hotel with contemporary accommodations, city views and an unbeatable location in the heart of the Financial District. With our central location, guests can embrace all the Big Apple has to offer including Wall Street, the 9/11 Memorial, One World Trade Center, Battery Park, The Seaport and Pier 17, The Statue of Liberty, Staten Island Ferry and much more. Discover our thoughtful downtown Manhattan hotel amenities, including: a 24-hour business center, in-room desk & coffeemaker, free high-speed internet, great room rates and a fitness center to keep your workout on track! Situated within blocks of the New York Stock Exchange and Wall Street, you will especially enjoy our Lower Manhattan hotel location. The Holiday Inn New York City – Wall Street also puts you close to many of the city's major subway lines, making it easy to get around town or to your business meetings on time. Stay with us on your next trip to New York City and experience the comfort and convenience of this Wall Street - Financial District hotel!
 
Overall
1 out of 5
1 out of 5
Terrible holiday inn
By Doooont from Ontario,Canada
Slow check in, never got the house keeping. Loud AC and dirty shower.
Customer avatar
Posted by
onJuly 26, 2022
Hi Valued Guest,
Thank you for taking the time to share your recent experience with us. We appreciate you for choosing Holiday Inn New York City-Wall Street for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for the issues you encountered during your stay. I have shared your comments with the upper management team for further action and to discuss the areas that require improvement.
I have sent you a private message to discuss this further.
As our most valued new member of IHG One Rewards since 2022, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
A welcoming Shepperton hotel near Heathrow Airport, a heated pool and 24-hour room service Holiday Inn® London – Shepperton hotel sits on 11 acres of leafy grounds including the natural meadow and Pond, near the M25 and M3. It's less than 7 miles to Heathrow Airport and direct trains connect with central London from nearby Shepperton Station and Walton-on-Thames Station is a short drive away. History buffs can explore Hampton Court Palace a 15-minute drive, and Windsor Castle half an hour away. Kempton Park and Sandown Park racecourses are within easy reach. Catch a rugby game at Twickenham Stadium or take the kids on the rides at Thorpe Park Resort and Chessington World of Adventures. Storyboard is designed for grand intimate occasions weddings, state of the art meetings and eclectric celebrations catering up to 250 Guests. At this hotel you can enjoy- Free WiFi. The YouFit Health Club- Kids stay and eat free. Modern comfortably rooms are designed to feel like home, with pillow menus and Smart TVs. Family rooms come with sofa beds Join a fitness class in the gym, have a swim, or relax in the sauna and steam room. You can enjoy Roots coffee all day long or unwind over an afternoon pint and TV sports in In The Wings Restaurant and Bar or outside on the Terrace
 
Overall
1 out of 5
1 out of 5
A night to forget
By Eric 567
The air conditioning was not working in the room, something the receptionist forgot to mention on check in.
The temperature in the room was 32C, which was unbearable.
We were offered a couple of fans which did nothing to cool the room down. For safety reasons the window could only be opened a little. The staff said they could not unlock it to open it fully.
The food was good and the staff in the restaurant were excellent.
Customer avatar
Posted by
onJuly 26, 2022
Hi Eric 567,
Thank you for taking the time to share your recent experience with us. We appreciate you for choosing Holiday Inn London-Shepperton for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for the issues you encountered during your stay. I have shared your comments with the upper management team for further action and to discuss the areas that require improvement.
I have sent you a private message to discuss this further.
As our most valued IHG One Rewards member since 2003, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Harrisburg S - Mechanicsburg, ideally situated near the charming town of Mechanicsburg and just a short drive from the bustling city of Harrisburg. Our hotel offers easy access to a variety of local attractions, including the historic Gettysburg National Military Park and the scenic Hersheypark, making it an ideal base for both leisure and business travelers. Experience the rich cultural heritage of the area with a visit to the nearby National Civil War Museum or explore the vibrant local dining and shopping scene in downtown Harrisburg. Our hotel's convenient location also puts you close to key educational institutions such as Penn State Harrisburg and Messiah University, as well as major corporate offices and medical centers. At the Holiday Inn Express Harrisburg S - Mechanicsburg, we pride ourselves on providing top-notch amenities to ensure a comfortable stay. Start your day with our complimentary Express Start Breakfast, stay active in our well-equipped fitness center, and take advantage of our free Wi-Fi throughout the hotel. Whether you're here for work or play, our friendly staff is dedicated to making your visit memorable.
 
Overall
2 out of 5
2 out of 5
Cloudy Pool that need major maintenance
By TruthReviewer from ny
To be honest with you, I choose this hotel and paying 5000 points more compare to other nearby Holiday inn is because the breakfast is include and the pool is open.
What I found out during my stay is , they are out of staff on one day that lead to limited breakfast serve on one day (just pancake and donut). The cleaning lady need to stay at the front desk to take care customer. I am not sure if all staff are on strike or call out sick on the same day, but that greatly affect the operation of the whole hotel. On top of that, the pool is totally lack of maintenance. I mean totally. It is SALT water. I don't know if it is REAL SALT water or just pool water that never filter for week that create the taste. And the pool size is probably good for 5-8 years old kid. Definitely not for Adult swimming size.
Customer avatar
Posted by
onJuly 26, 2022
Hello TruthReviewer,
I hope you have a wonderful day today. Thank you for choosing to stay at the Holiday Inn Express And Suites Mechanicsburg, where our guest's needs matter most.
We work hard to ensure our facilities and service are superior and we strive to be the best. I'm sorry if there is an issues during your stay with us. I will share your comments with our upper hotel management team to take the necessary steps, and discuss the areas that require improvement.
We thank you again for being an IHG One Rewards Platinum Elite member since 2021. When your travel takes you back to Mechanicsburg, we hope to welcome you back for a more pleasant stay.
Yours in hospitality,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Harrisburg S - Mechanicsburg, ideally situated near the charming town of Mechanicsburg and just a short drive from the bustling city of Harrisburg. Our hotel offers easy access to a variety of local attractions, including the historic Gettysburg National Military Park and the scenic Hersheypark, making it an ideal base for both leisure and business travelers. Experience the rich cultural heritage of the area with a visit to the nearby National Civil War Museum or explore the vibrant local dining and shopping scene in downtown Harrisburg. Our hotel's convenient location also puts you close to key educational institutions such as Penn State Harrisburg and Messiah University, as well as major corporate offices and medical centers. At the Holiday Inn Express Harrisburg S - Mechanicsburg, we pride ourselves on providing top-notch amenities to ensure a comfortable stay. Start your day with our complimentary Express Start Breakfast, stay active in our well-equipped fitness center, and take advantage of our free Wi-Fi throughout the hotel. Whether you're here for work or play, our friendly staff is dedicated to making your visit memorable.
 
Overall
2 out of 5
2 out of 5
Recent stay is disappointed
By TruthReviewer from New York, NY
To be honest with you, I choose this hotel and paying 5000 points more compare to other nearby Holiday inn is because the breakfast is include and the pool is open. What I found out during my stay is , they are out of staff on one day that lead to limited breakfast serve on one day (just pancake and donut). The cleaning lady need to stay at the front desk to take care customer. I am not sure if all staff are on strike or call out sick on the same day, but that greatly affect the operation of the whole hotel. On top of that, the pool is totally lack of maintenance. I mean totally. It is SALT water. I don't know if it is REAL SALT water or just pool water that never filter for week that create the taste. And the pool size is probably good for 5-8 years old kid. Definitely not for Adult swimming size. The Water is CLOUDY, and you wont able to see the bottom of the pool. With paying 5000pts more than other Holiday Inn, I wish I know this hotel condition in advance so I can save the points and pick the one that had closed pool and no breakfast. At least I know it that is the fair price I pay for. I am totally think I am overpaid for my stay. I hope the manager will read this reviews and know their situation.
Customer avatar
Posted by
onJuly 26, 2022
Hello TruthReviewer,
I hope you have a wonderful day today. Thank you for choosing to stay at the Holiday Inn Express And Suites Mechanicsburg, where our guest's needs matter most.
We work hard to ensure our facilities and service are superior and we strive to be the best. I'm sorry if there is an issues during your stay with us. I will share your comments with our upper hotel management team to take the necessary steps, and discuss the areas that require improvement.
We thank you again for being an IHG One Rewards Platinum Elite member since 2021. When your travel takes you back to Mechanicsburg, we hope to welcome you back for a more pleasant stay.
Yours in hospitality,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Enjoy modern amenities at our hotel in Huber Heights, Ohio. The Holiday Inn Express & Suites Dayton-Huber Heights hotel is in a prime location near I70 and I 75, we're just minutes from area companies and attractions. The hotel is only seven miles from the Dayton International Airport. Our corporate travelers, will enjoy our 24-hour Business Center with computer, fax, and copy services, and free high speed wireless Internet. We are located in close proximity to Aida, Bowser-Morner, Inc., ABF Freight, Trimble and Wright Patterson AFB. Our hotel is also a good choice for leisure travelers, as they can attend shows at the Victoria Theater or the Rose Music Center, walk through the historic Oregon District, ice skate in RiverScape MetroPark or visit Wright State, Dayton and Wittenberg Universities. You can enjoy easy access to all of Dayton's aviation attractions, the numerous antique malls in Springfield and the National Museum of the US Air Force at Wright Patterson AFB. Our hotel's quality comforts and top-notch service will provide you with an unforgettable experience. You can relax in the indoor pool or recharge in the Fitness Center. The Holiday Inn Express & Suites Dayton-Huber Heights hotel proudly offers a free hot breakfast buffet each morning. The breakfast buffet features our famous Cinnamon Rolls and different entrees each day. Our coffee/tea bar is available 24 hours a day.
 
Overall
2 out of 5
2 out of 5
Room not clean
By Ilp1967 from Cincinnati
The room was not properly cleaned beer bottle caps in the bed under the bed and around the bed, which means the room was not properly cleaned and makes me believe that the sheets had not been changed from the previous stay.I had my 90 yr old aunt and my cousin staying at the hotel and this was unexceptional.
After two calls to the front desk they moved our room but this should never had to have been done if someone inspected rooms.
Customer avatar
Posted by
onJuly 26, 2022
Hello Ilp1967,
I hope you have a wonderful day today. Thank you for choosing to stay at the Holiday Inn Express And Suites Dayton-Huber Heights, where our guest's needs matter most.
We work hard to ensure our facilities and service are superior and we strive to be the best. I'm sorry if there is an issue during your stay with us. I will share your comments with our upper hotel management team to take the necessary steps and discuss the areas that require improvement.
We thank you again for being an IHG One Rewards Platinum Elite member since 2011. When your travel takes you back to Mechanicsburg, we hope to welcome you back for a more pleasant stay.
Yours in hospitality,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Beirut hotel is well located in the heart of the capital of Beirut in Hamra Main Street, a prime destination for business, leisure and shopping. The property consists of 190 rooms ,some overlooking the Mediterranean Sea equipped with free high-speed internet, laptop-sized safe, a minibar and satellite LCD TV. The hotel features an indoor pool, and a full-service on-site Health Club Fitness Zone and an amusement and bowling center. Beirut International Airport is 8km away, Beirut Downtown and Souks are just 10 minutes' drive and the famous seafront Corniche where pigeon rock is located. The hotel’s all-day restaurants serve a variety of local and international dishes. Buffet breakfast is served at Vivaldi restaurant. Our banquets and conferences are natural daylight, equipped and can welcome up to 600 guests.
 
Overall
2 out of 5
2 out of 5
My Stay
By Tagieldin from Dubai
the hotel is old but that doesn't mean it can not be maintained well
Customer avatar
Posted by
onJuly 26, 2022
Hello Tagieldin,
I hope you have a wonderful day today. Thank you for choosing to stay at the Crowne Plaza Beirut, where we make business travel works.
We work hard to ensure our facilities and service are superior and we strive to be the best. I'm sorry if there is an issue during your stay with us. I will share your comments with our upper hotel management team to take the necessary steps and discuss the areas that require improvement.
We thank you again for being an IHG One Rewards Platinum Elite member since 2005. When your travel takes you back to Beirut, we hope to welcome you back for a more pleasant stay.
Yours in hospitality,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Harrisburg-Hershey Area. Only 18 miles from Harrisburg International Airport (MDT), a short drive through the “Sweetest Place on Earth”, Hershey PA will take you to the hotel on Route 743. You can easily access us by traveling on major highway I-81 which links I-78, I-83 and the PA Turnpike. Business travelers can conveniently drive to Hershey, Harrisburg, Palmyra, Annville and Lebanon. The State Capitol Complex in Harrisburg is 16 miles to the west and Ft. Indiantown Gap Military Base is 7 miles to the East.   For vacationers, there are plenty of nearby attractions within minutes from the hotel in Hershey. Visit HersheyPark, Hershey’s Chocolate World, Zoo America and the Hershey Park Halloween. Our hotel offers a 100% non-smoking stay plus Free Parking and Free Wi-Fi. Stay in shape at our 24-hour Fitness Center and swim a few laps in our Seasonal Outdoor Pool. Each room is equipped with refrigerators, Keurigs and upgraded linen packages on all beds. We are a pet friendly hotel. Stay in for the night and enjoy a meal in the Great American Grille or experience a lively night of country western music and line dancing in the Winner’s Circle Saloon. NEW - Laughing Stock Comedy Club each Friday and Saturday night.
 
Overall
2 out of 5
2 out of 5
Wonderful staff but not clean
By Kris Marie
We chose to stay here because of location and great value. The staff was very friendly and very helpful however the rooms were not well kept. Ours smelled like smoke and the tubs water went down extremely slow during showers. The beds had springs that were very uncomfortable and I just didn’t feel like the room was very clean to the standard of a hotel.
Customer avatar
Posted by
onJuly 26, 2022
Good day Kris Marie,
Thank you for choosing to stay with us at Holiday Inn Harrisburg (Hershey Area) I-81, where travel is a joy for all.
Our guests' comfort and satisfaction are one of our topmost priorities. I apologize for some issues during your stay with us. I will share your feedback regarding this aspect of your stay with our upper hotel management team, and we will work hard to avoid the same mistakes occurring in the future.
As our most valued IHG One Rewards member since 2015, we hope for the chance to host you again soon for a more positive experience.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Enjoy our Hardeeville hotel near the Carolina Medical Center. The Holiday Inn Express & Suites Hardeeville-Hilton Head is conveniently located off I-95 and offers easy access to the resort community of Hilton Head Island, so you'll be able to enjoy the beautiful South Carolina coast with ease. Our Hardeeville hotel near Hilton Head is close to many major businesses. Caterpillar, Inc. and the Carolina Coastal Medical Center are both located less than one mile from our hotel in Hardeeville, SC, and the International Paper Company is only 15 minutes away. From our Hardeeville accommodations, you can plan a leisurely day trip to Hilton Head Island, recently named one of the top 10 best places to play golf in the United States. You can enjoy the great outdoors while relaxing on Hilton Head's beautiful beaches, explore the island's large number of specialty shops and local restaurants, take a kayak tour of the Intercoastal Waterway or visit the famous Harbour Town Lighthouse. The Tanger Outlets are also just 20 minutes from our hotel in Hardeeville and feature more than 85 name-brand outlet stores. Stay Smart at our hotel near Hilton Head Island, and enjoy choice amenities, such as free high-speed Internet access, an indoor, heated pool, a 24-hour Fitness Center and our signature hot breakfast bar. Book your reservations now to begin enjoying our Hilton Head hotel deals and rates today.
 
Overall
2 out of 5
2 out of 5
Not worth the cost
By jpatterso from Pittsburgh, PA
For the cost of this place it was a very poor experience. The room was very average. It could have been cleaner. Everything look worn. The breakfast was very disappointing. Many of the stations were not set up and didn't have the corresponding items. Overall very disappointed.
Customer avatar
Posted by
onJuly 26, 2022
Good day jpatterso,
Thank you for choosing to stay with us at Holiday Inn Express And Suites Hardeeville, where our guest's needs matter most.
Our guests' comfort and satisfaction are one of our topmost priorities. I apologize for some issues during your stay with us. I will share your feedback regarding this aspect of your stay with our upper hotel management team, and we will work hard to avoid the same mistakes occurring in the future.
As our most valued new member IHG One Rewards since 2022, we hope for the chance to host you again soon for a more positive experience.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
It is our pleasure to welcome you to the Holiday Inn Express and Suites – Prosser, WA where you are a part of it all and incredible value and comfort are offered. Our newly built Prosser, WA hotel offers a convenient location to explore the many wineries surrounding us. A short drive and you will find many local restaurants, antiques shops and family fun activities await you. At Prosser, WA, our hotel offers you the getaway to relax after exploring the lush Yakima Valley's culture and charm. Our Benton County hotel invites you to relax in our indoor pool or create your favorite dinner on our Outdoor Grill and Covered Patio followed by a local taste of the distinctive wines that lay just around the corner. Our Fitness Center and Guest Laundry are available 24 hours where you Stay Smart on your schedule. While at the Holiday Inn Express and Suites Prosser, WA hotel, plan to visit the variety of local activities such as Prosser Aquatic Center, Sage Bluff Alpacas, Black Rock Creek Golf Course, Princess Theatre, Prosser Skatepark and Benton County Museum. Our 100% non-smoking hotel in Washington’s finest wine country offers a free hot breakfast indulging you with a practical stay. Our Prosser, WA hotel offers our business travelers a Business Center with copy and fax services along with free high-speed internet access. We are conveniently located adjacent to Love's Travel Stop.
 
Overall
3 out of 5
3 out of 5
My stay
By Caitlin1821 from Prosser, wa
Overall my stay was good. To get into the parking lot of this hotel is a little different. But once you find the entrance it’s easy. I was greeted very nice.
Customer avatar
Posted by
onJuly 26, 2022
Hello Caitlin1821,
Thank you for sharing your thoughts about your stay. We appreciate you for choosing the Holiday Inn Express And Suites Yakima Valley Wine, where our guest's needs matter most.
We are grateful to hear that you enjoyed your overall stay with us. We strongly hold to provide a satisfactory service to our beloved guests. I've shared your feedback with our hotel team, and I am confident that they are delighted to hear your wonderful feedback.
Your loyalty as our new member IHG One Rewards since 2022 is very important to us. We hope to have you visit again so that we can create a more positive experience.
Kind Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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