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    February 14, 2017
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    May 18, 2025
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Corporate's Review Comments
 
Enjoy Modern Amenities at Our Hotel in Tuscon Arizona Situated just off I-10 and 15 miles from beautiful Tucson, our Marana, Arizona hotel's property is the ideal place to stay for both business and leisure travelers. Located just two miles from the Tucson Premium Outlet Mall and Quarry Pines Golf Club and with our extraordinary amenities, knowledgeable staff and convenient location, we exceed your every expectation. Along with a well-equipped meeting room that can host up to 30 people, our hotel's property near Tucson has several amenities geared toward corporate travelers, including a 24-hour Business Center. Leisure travelers staying in Marana, Arizona love our hotel's location because it offers them easy access to the area's best attractions, such as the Marana Skydiving Center and ATV Desert Tours. Enjoy exciting activities like visiting University of Arizona (U of A), exploring Old Tucson Studios, splashing around at Breakers Water Park or visiting Reid Park Zoo. When you stay at our hotel's location near Tucson, you can enjoy choice amenities, such as the complimentary, hot breakfast bar, an on-site Fitness Center, outdoor pool and free high-speed, wireless Internet access throughout the facility. The staff of the Holiday Inn Express & Suites Tucson North - Marana looks forward to making you feel right at home.
 
Overall
3 out of 5
3 out of 5
Dirty and smelly
By Soonerfan from Alabama
Elevator and hallways were filthy dirty, bathroom smelled like mildew or urine. Breakfast was, well, a hard pass. Heard two car alarms go off second night, curious. Front desk staff were pleasant though. And exterior was pretty.
Customer avatar
Posted by
onAugust 8, 2022
Hi Soonerfan,
Thank you for sharing your thoughts about your stay at our Holiday Inn Express Tucson North - Marana. Pleasure having you as one of our IHG One Rewards Platinum Elite members since 1998.
We value your support, and your feedback matters. I am sorry we were not able to live up to your standards. I have shared your comments with our hotel management. I am confident that they will take appropriate steps to avoid this in the future.
I hope you give us another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Enjoy our hotel's convenient location. The upscale Staybridge Suites® Milwaukee West-Oconomowoc hotel, an upscale Extended Stay oasis, is located in Waukesha County in southeastern Wisconsin. This hotel's residential-style suites are designed to make guests feel at home whether they are staying for a night, week, month or year. Located between Madison and Milwaukee, the hotel's location is a major plus for corporate travelers. Located near GE, Generac and Silgan Containers makes it easy to get to meetings on time. Leisure guests can enjoy Oconomowoc's historic attractions and easy access to several nearby lakes. Plus, we're across from the Dockhounds WBC Park, Aurora Medical Center and Wisconsin Harley-Davidson. If you're here for an extended stay, plan a day trip to enjoy the greater Milwaukee area. The hotel's amenities are second to none, pick up snacks and meals from The Pantry open 24 hours and take advantage of the complimentary, breakfast every morning. Guests also enjoy the indoor pool and a courtyard with a barbecue pavilion. You'll find the Staybridge Suites® Milwaukee West - Oconomowoc is ready to meet all your needs.
 
Overall
3 out of 5
3 out of 5
Extended business stay
By VIKINGTRAVLER from USA
Comfortable beds, quiet location, friendly staff. Rooms need updated, kitchen microwave didn't work properly, outlets behind bed were not working properly.
Customer avatar
Posted by
onAugust 8, 2022
Hi VikingTravler,
Thank you for sharing your thoughts about your stay at our Staybridge Suites Milwaukee West-Oconomowoc. Pleasure having you as one of our IHG One Rewards Diamond Elite members since 2018.
We value your support, and your feedback matters. I am sorry we were not able to live up to your standards. I have shared your comments with our hotel management. I am confident that they will take appropriate steps to avoid this in the future.
I hope you give us another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Smartly designed Watford Junction hotel with inclusive breakfast and easy access to London Holiday Inn Express® London - Watford Junction hotel is just steps from Watford Junction train station. Trains reach London's Euston Station in about 20 minutes, and only 15 minutes by train to reach Wembley Stadium . Heathrow Airport (LHR) is a 45-minute drive . Central Watford shopping and dining are a short walk away. A shuttle from Watford Junction bus station carries Harry Potter fans young and old to the Warner Bros. Studio Tour . Walk 10 minutes to the Atria Watford shopping centre , or take a breezy stroll along the Grand Union Canal . Two well-equipped, naturally lit meeting rooms make it easy to organise small seminars. Catering options range from fresh coffee and biscuits to a hot lunch. At this hotel you can enjoy: - Free Wi-Fi - Express Start™ Breakfast included in the room rate - All Day Dining - Competitive car parking rates Spacious, streamlined Next Generation rooms offer comfortable bedding, plus thoughtful touches like blackout curtains, bedside USBs and Smart TVs . Double rooms with sofa beds are perfect for families. Start the day with a hearty breakfast , including scrambled eggs, bacon, sausage and beans, and end it with a drink in the bar. A tasty dinner awaits you in the open-plan Great Room lobby .
 
Overall
3 out of 5
3 out of 5
Great location for Train but very noisy railway station
By Hottotshot from Wales
Great location but very noisy Railway line and passing Drunks in the night. Lounge/ Dinning Room poor and resembled a run-down cafe needing a makeover! Some front of house staff miserable. Child’s size breakfast plate only. Fruit juices weak and of low standard. Room only serviced once during 3 day stay. Air Conditioning very noisy.
Customer avatar
Posted by
onAugust 8, 2022
Hi Hottotshot,
Thank you for sharing your thoughts about your stay at our Holiday Inn Express London - Watford Junction. Pleasure having you as one of our IHG One Rewards members recently.
We value your support, and your feedback matters. I am sorry we were not able to live up to your standards. I have shared your comments with our hotel management for reference to enhancement.
I hope you give us another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Hotel Indigo® London Paddington is nestled in a leafy part of the Paddington neighbourhood – the perfect location to experience London. Situated just a short stroll from the Heathrow Express, Paddington train and tube stations, Hotel Indigo Paddington is ideally located for you to enjoy world-famous Hyde Park, canal rides and buzzing bars at Little Venice and the shops of Oxford Street. Explore the grandeur of elegant Georgian townhouses, cobbled streets, and the surrounding quaint street cafes, and then step inside to modern interiors, boutique bedrooms and inspirational artwork. Enjoy sensational Italian cuisine in our Bella Italia restaurant or choose to escape the hustle by relaxing with a drink on our private garden terrace - we’re ready to welcome you.
 
Overall
1 out of 5
1 out of 5
So disappointed!
By Sophie from Nashville,US
We will never go back to this Hotel Indigo, so disappointed! It was not up to the Indigo standard.
Customer avatar
Posted by
onAugust 8, 2022
Hi Sophie,
Thank you for leaving your feedback on your stay at our Hotel Indigo London - Paddington and for being an IHG One rewards Diamond Elite Ambassador member since 2006.
I'm sorry about the issues you encountered while staying with us. I have made the hotel management aware of your concerns and I am confident that appropriate steps will be taken to avoid similar situations from happening again. I also sent you a private message to extend our apology.
We will do our best to meet your standard in your next stay.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to our Refreshed Holiday Inn Express Hotel & Suites Montgomery East-Chase I-85 Our Montgomery, AL Hotel Provides Southern Comfort with a Modern Style. The Holiday Inn Express® hotel in Montgomery, AL offers spacious accommodations designed for both business and leisure travelers. The hotel's location on Boyd-Cooper Parkway off I-85 gives guests easy access to the businesses and attractions of Alabama's capitol city. From Dexter Avenue King Memorial Baptist Church to the Rosa Parks Museum, Montgomery features a rich history, with many of these historic sites only 10 miles from the hotel. Guests can also enjoy Blount Cultural Park Complex or a Montgomery Biscuits baseball game. The Shoppes of Eastchase is a favorite shopping destination located only minutes from the hotel. We're also conveniently located for business travelers visiting the Montgomery Convention Center, AT&T, Maxwell-Gunter Air Force Base, Baptist Health Systems, Auburn University of Montgomery, Alabama State University and other destinations in Montgomery, AL. Hotel amenities include our state of the art 24-hour Business Center and spacious on-site convention center. During your stay, our hotel takes care of your needs with an array of complimentary amenities including a delicious, hot breakfast bar each morning, complimentary guest laundry facilities and Wi-Fi access in the privacy of every guest room and suite. Maintain your workout schedule in our Fitness Center or outdoor swimming pool.
 
Overall
1 out of 5
1 out of 5
HORRIBLE SERVICE BUT CLEAN FOR THE MOST PART!!!
By Former IHG MANAGEMENT from Montgomery ALABAMA
I'll never stay here again! Just waiting on my refund for the double charge!!!
Customer avatar
Posted by
onAugust 8, 2022
Hi Valued Guest,
Thank you for leaving your feedback on your stay at our Holiday Inn Express Montgomery E - Eastchase, and for being an IHG One rewards member since 2021.
I'm sorry about the issues you encountered while staying with us. I have made the hotel management aware of your concerns and I am confident that appropriate steps will be taken to avoid similar situations from happening again. I also sent you a private message to further assist you.
We hope you will still include us as your travel buddy.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Our brand new hotel in Suisun City offers a free hot breakfast buffet featuring our signature cinnamon rolls, free Wi-Fi, free parking (EV charging stations available), an indoor heated pool, on-site marketplace, fitness center, and business center. Located just a 5-minutes walk from the Suisun City Historic Waterfront District , travelers can explore fun water activities, dining, and shopping. Our Suisun City hotel is also just 3.4 miles from the Jelly Belly Factory where the famous Jelly Belly jelly beans candy are made and self-guided tours are available! We're also just 14.6 miles from Six Flags Discovery Kingdom theme park where families can spend the day with animal attractions, roller coasters, and live shows. Napa Valley is also a short drive away so don't leave without experiencing the Napa Valley Wine Train and all of Suisun City's many local vineyards and wineries. Wanting to shop? the Solano Town Center, Vacaville Premium Outlets, and Napa Premium Outlets are also within minutes from us. After a day of exploring, relax and unwind in our IHG Way of Clean rooms that offer a separate sitting area, work desk with ergonomic chair, 48" flat-screen TV, mini-fridge, microwave, and Keurig coffee maker. We also have many spaces for you to relax in our open and airy lobby lounge area.
 
Overall
1 out of 5
1 out of 5
Do Not Disturb
By Cultureddork from RC, CA
I hung the Do Not Disturb sign on my door and made a quick to the store. While I was away, housekeeping entered my room, moved some of my things. When I called the front desk to let them know that I was unhappy about what happened, they put me on hold to get the general manager. No one ever came back to the phone. Obviously,, they were not interested in discussing what happened. So disappointing. Also, the rooms are noisy and with the motion sensor activated thermostat, unless you constantly move around, the room gets hot.
Customer avatar
Posted by
onAugust 8, 2022
Hi Valued Guest,
Thank you for leaving your feedback on your stay at our Holiday Inn Express Suisun City and for being an IHG One rewards member since 2012.
I'm sorry about the issues you encountered while staying with us. I have made the hotel management aware of your concerns and I am confident that appropriate steps will be taken to avoid similar situations from happening again. I also sent you a private message to extend our apology.
We hope you will still include us as your travel buddy.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Candlewood Suites Extended Stay Hotel Colonial Heights Near Ft. Lee, Virginia Consider Us Home at the Candlewood Suites Extended Stay Hotel Colonial Heights - Fort. Lee, Chester, Petersburg, and Richmond, VA. The Candlewood Suites Colonial Heights Fort Lee is a member of the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in extended stays, Candlewood Suites are the perfect choice for government (per diem), project teams, training, relocation, temporary or corporate housing needs. Our Candlewood Suites hotel is centrally located at exit 58, off I-95 near I-85 & I-295; minutes from Fort Lee, Chester, Petersburg & Richmond, VA business & real estate districts. Our location offers access to Wathal Industrial Park, Meadowville Technology Park, Honeywell, Dominion Power, Phillip Morris, Dupont, SRMC, Xymid, Sunchem, Northrup Grumman, LMR, Fort Lee and Defense Supply Center. The Candlewood Suites hotel offers apartment-style suites with all the conveniences of home to suit your extended stay or short-term hotel or real estate needs. Our pet friendly hotel (fee) offers studio or one-bedroom suites featuring fully equipped kitchens, spacious living & work areas, TVs with DVD players, free high-speed, wired & wireless Internet access. Other features include Candlewood Cupboard, business center, free self-laundry facility, a fitness center & BBQ.
 
Overall
1 out of 5
1 out of 5
A Place To Avoid!
By Bearkat66 from Sarasota FL
The property is geared to handle transient workers who are noisy, unkempt, in-room smokers despite No Smoking rule. When one enters the front door of the property you have run the gauntlet of people drinking beer out of coolers and smoking. Rooms are in poor shape. The place sours us on using Candlewood Suites in the future.
Customer avatar
Posted by
onAugust 8, 2022
Hi Bearkat66,
Thank you for leaving your feedback on your stay at our Candlewood Suites Colonial Heights-Ft Lee and for being an IHG One rewards member since 2012.
We want our guests to feel at ease when they are at our property. I'm sorry if we failed to give the standard stay you want. I will send this feedback to our hotel management for proper handling. I have sent you a private message to reaffirm our apologies.
We hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Our property is ideal for both leisure and business travelers. Start your morning off with our free Express Start Breakfast Bar featuring our signature cinnamon rolls, pancakes, and other hot and cold items. Get energized in our 24 hour fitness center, take a refreshing dip into our seasonal outdoor pool , or enjoy a barbecue & utilize one of our outdoor charcoal grills . Imagine having all the business tools you need right at your fingertips. This hotel features free Wi-Fi access and a 24-hour Business Center to help you stay productive. If you need to host a meeting, we have 1,600 square feet of newly remodeled meeting space . With quick access to such businesses as General Electric, Corning, PPD, and Verizon Wireless in the Wilmington area, our hotel offers corporate guests a quick commute. For leisure travelers, our hotel offers easy access to unique attractions and a wide array of restaurants like USS North Carolina Battleship, Airlie Gardens, and the Historic Downtown Riverfront . We are situated just seven miles from one of North Carolina's most beautiful beaches ,Wrightsville Beach. We are also located just near UNC-W . While you stay with us, our staff will make sure that you enjoy every aspect of your stay. Reserve a room with us today, and you'll see why our guests return year after year!
 
Overall
1 out of 5
1 out of 5
Dirty and terrible service
By jwheels8373 from Altoona
Rooms was filthy staff was terrible. Not very many people at all except location
Customer avatar
Posted by
onAugust 8, 2022
Hi jwheels8373,
Thank you for leaving your feedback on your stay at our Holiday Inn Express Wilmington-University Ctr and for being an IHG One rewards member since 2019.
We want our guests to feel at ease when they are at our property. I'm sorry if we failed to give the standard stay you want. I will send this feedback to our hotel management for proper handling. I have sent you a private message to reaffirm our apologies.
We hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Upscale Hotel with Prime Casper Location Nestled in the beautiful scenery of Casper, our Holiday Inn Express Casper I-25 hotel is a testament to the cowboy culture of the area. Our location off I-25 at exit 185, puts you right in the middle of it all with plenty of shopping and restaurants options nearby. Business travelers love the ability to use multiple devices with our reliable HSIA. Our Business Center and 990 sq ft meeting facility, as well as our professional meeting staff, makes planning your next event easy. Our location is close to companies such as Union Telephone, Burlington Railroad, Halliburton, and Wotco. Lodging with us in “The Oil City” is an outdoor enthusiast’s dream due to the array of sightseeing spots and open-air activities around. Many like to whitewater raft, hike trails or paddle down the North Platte River, visit the falls at Garden Creek Falls , or ski at the Hogadon Ski Area. Tours of the Fort Casper Museum and Historic Site are also available, so spend an afternoon viewing exhibits that bring to life the colorful history of Casper, WY. Lodging with us provides you with a variety of amenities to make you feel at home, from a free Express Start Breakfast Bar with hot food items, an expanded fitness facility, to use of our business center, you will enjoy your stay at Holiday Inn Express Casper I-25 !
 
Overall
1 out of 5
1 out of 5
Terrible customer service, lot's of biases and unprofessional staff. Hateful looks when you arrive at breakfast.
By Anonymous from Casper Wyoming
Unprofessional staff and lots of hateful staff. No room service. I'm not ever going to stay at Hoilday Inn Express ever again. Casper WY was not a good experience for me. Usually I enjoy staying at Holiday Inn express.
Customer avatar
Posted by
onAugust 8, 2022
Hi Valued Guest,
Thank you for leaving your feedback on your stay at our Holiday Inn Express Casper-I-25 and for being an IHG One rewards member since 2020.
We want our guests to feel at ease when they are at our property. I'm sorry if we failed to give the standard stay you want. I will send this feedback to our hotel management for proper handling. I also sent you a private message to extend our apology.
We hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express & Suites Cincinnati Newport SE We offer amenities such as Indoor Pool, a complimentary hot breakfast bar and a 24-hour Business Center for your convenience, along with a well-equipped Fitness Center. Free high-speed Internet access is also available throughout the hotel. Located just three blocks from Newport on the Levee, this Holiday Inn Express Hotel Cincinnati Newport SE offers you convenient access to the Newport Aquarium and Downtown Cincinnati Ohio. You can go shopping, see a movie or check out one of the many restaurants that Cincinnati USA has to offer. Also nearby is BB Riverboats, which offers a variety of different cruises on the Ohio River. From these riverboats, you can see the Cincinnati skyline while enjoying great food and music. For sports fans, you can catch a Cincinnati Reds baseball game or a Cincinnati Bengals football game. The Holiday Inn Express & Suites Cincinnati Newport SE is within minutes from downtown Cincinnati. Our Holiday Inn Express & Suites is just minutes away from major corporations like Proctor & Gamble and Great American Insurance Headquarters.
 
Overall
1 out of 5
1 out of 5
Don't stay here!
By HolidayInnstolemy$21.27 from Turnbuckle, N.J
They will charge your credit card for no reason. Five day old chicken fingers found in the fridge. Fridge had a super sticky substance all over handle and front. Bed smelled musky and old. Not kid friendly. Couldn't find a clean table at breakfast. Nobody seemed to cared.
Customer avatar
Posted by
onAugust 8, 2022
Hi Valued Guest,
Thank you for leaving your feedback on your stay at our Holiday Inn Express Cincinnati SE Newport and for being an IHG One rewards member.
We want our guests to feel at ease when they are at our property. I'm sorry if we failed to give the standard stay you want. I will send this feedback to our hotel management for proper handling. I was supposed to send you a private message but you don't have email on file. Kindly contact our hotel via Phone: 859 957 2320 or Email: fdesk@expressbellevue.com regarding the charge they made.
We hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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