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    February 14, 2017
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    May 18, 2025
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Corporate's Review Comments
 
Live boldly, work freely, and discover new adventures at Atwell Suites™ Denver Airport – Tower Road. Conveniently located near I-70 and E-470, our hotel offers a free shuttle to Denver International Airport (DIA), making your journey smooth and stress-free. Nearby attractions include the Gaylord of the Rockies, the Denver Zoo, and Dick’s Sporting Goods Park. For outdoor enthusiasts, Barr Lake State Park and Rocky Mountain Arsenal National Wildlife Refuge are within a 20-minute drive, offering the perfect escape for nature lovers. Designed with the modern traveler in mind, Atwell Suites™ provides flexible shared spaces where you can meet, eat, work, socialize, and relax. Recharge devices easily with accessible outlets and take a break in our cozy TV lounge. Start your mornings with a complimentary breakfast, and in the evenings, unwind with cocktails and small plates at the Atwell Suites Bar, creating the perfect balance of productivity and relaxation. Enjoy a full range of amenities to enhance your stay, including a 24/7 Fitness Studio, a convenient laundry facility, a bookable boardroom, and a Business Center. Our 24/7 beverage station and on-site market ensure you’re covered around the clock. Each suite is thoughtfully designed with a residential feel, ideal for both short and extended stays. Discover comfort, connection, and convenience at Atwell Suites™.
 
Overall
5 out of 5
5 out of 5
Comfortable beds and couch KING SIZED HIDEABED!!!!
By Tooth Fairy Sisters Club from Powell, Wyoming
The staff was great! Both Sequitia and Latyle were very helpful with all questions we had and made us feel not only welcome but valued guests as well. They were SUPER!
Customer avatar
Posted by
onAugust 11, 2022
Hi Tooth Fairy Sisters Club! Thank you for your 5-star review! Our guests are at the heart of everything we do here, so we really appreciate your feedback on the hospitality and service provided by Sequitia and Latyle. We will pass your wonderful sentiments on to our management team.
Sabrina P. - ATWELL SUITES™ Denver Airport - Tower Road
0points
0of 0voted this comment as helpful.
 
Welcome to the newly renovated Holiday Inn Express & Suites Smyrna-Nashville Area, Tennessee Our hotel is located at exit 66-A on I-24, conveniently close to Murfreesboro and Nashville which provides easy access to a variety of attractions. Murfreesboro offers history buffs the opportunity to experience guided tours and recreation at the Stones River National Battlefield. Enjoy an afternoon of shopping at the local malls or take a short drive and visit Downtown Nashville. Endless possibilities await our hotel's guests in Smyrna, Tennessee. Business travelers can enjoy our ideal location and quality amenities during their travels to Smyrna. We are only minutes from Nissan of America, StoneCrest Medical Center, and Middle Tennessee Medical Center. We also feature a 24-hour Business Center and a spacious meeting facility for your convenience. Whether business or pleasure brings you to our hotel, we can meet your needs. You can stay connected with our free high-speed, wireless Internet access, swim a few laps in our heated, indoor pool and unwind in our hot tub. Be sure to join us every morning for our Express Start hot breakfast. While staying here, you'll appreciate our genuine value and get the best Internet rate guaranteed. Make your reservation now!
 
Overall
1 out of 5
1 out of 5
Management does not care
By David from FL
The management of this property said they would call me back, & I left my information for ERIC. No one has called me back.
If you have other options, stay there.
This hotel does not represent the Holiday Inn brand and should not be associated with them.
Customer avatar
Posted by
onAugust 13, 2022
Hi David,
As our most valued Diamond Elite member since 2003, we appreciate you for choosing Holiday Inn Express And Suites Smyrna-Nashville Area for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for any issues you encountered during your stay. I have shared your comments with the upper management team for further action, and to avoid the same issue to happen again.
I have sent you a private message to discuss this further.
Thank you for taking the time to share your recent experience with us, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Enjoy a carefree stay at our hotel in Ooltewah, TN. Welcome to the Holiday Inn Express Hotel & Suites Ooltewah Springs Chattanooga. Our hotel's convenient location off I75 provides easy access to downtown and many of the area's businesses and popular attractions. With our professional services and excellent amenities, it is easy to see why travelers visiting Tennessee prefer our accommodations in Ooltewah. Our hotel's business travelers appreciate our close proximity to companies like Volkswagen, McKee Foods, Enterprise South Industrial Park and US Express, and we are just a short drive from the University of Tennessee at Chattanooga, Lee University and Southern Adventist University. Guests stay connected with free high-speed internet access and a business center. We have a 675 square foot meeting room, perfect for your next meeting or event. If you are visiting the many attractions in Chattanooga, our hotel's location makes travel quick and easy. Spend a day outdoors when you visit Lookout Mountain and Ruby Falls. Other nearby attractions include the Tennessee Aquarium, Chattanooga Zoo and Hamilton Place Mall. During your stay, take advantage of our numerous hotel amenities. After a long day of sightseeing in Chattanooga, relax in our heated, indoor pool. We also have a whirlpool, an on-site fitness center and a complimentary Express Start breakfast bar offered each morning. "Stay Smart" and make your reservations today.
 
Overall
1 out of 5
1 out of 5
Charged for nights I did not stay.
By McTim from Dayton
I checked and paid the bill for one night. Now a week later my credit card bill has another charge for the remaining nights that i did not stay! I called and talked to the front desk this morning. They said the main manager would have to review and call me back. Six hours later and I have not heard back.
Customer avatar
Posted by
onAugust 13, 2022
Hi McTim,
As our most valued member since 1994, we appreciate you for choosing Holiday Inn Express And Suites Ooltewah Springs-Chattanooga Area for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for any issues you encountered during your stay. I have shared your comments with the upper management team for further action, and to avoid the same issue to happen again.
I have sent you a private message to discuss this further.
Thank you for taking the time to share your recent experience with us, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express & Suites Charlotte – Ballantyne welcomes you to our hotel conveniently located off I-485, minutes from Ballantyne Corporate Park, 20 minutes from Uptown Charlotte, and 20 miles from Charlotte Douglas International Airport. Situated across from the Novant Health Ballantyne Medical Center, we are also near companies such as Continental Tire, Dentsply Sirona, Red Ventures, Komet USA and more. We are near new projects CrossRidge Development, Lowes Foods and Costco. We offer corporate and construction crew rates; please call 704-541-9004 or email nharris@stepstonehospitality.com. Start your day with our complimentary hot breakfast. Maintain your fitness routine in our 24-hour fitness center. Stay connected at our community table with wireless charging. Enjoy fast access to I-485, with attractions like Carowinds amusement park and SouthPark Mall nearby. We are 1 mile from the Golf Club at Ballantyne, 7 miles from Quail Hollow Golf Club (host of the 2025 PGA Championship), and 14 miles from the Sportsplex at Matthews. Spend time by our outdoor pool or visit the Ballantyne Bowl and The Amp. After a full day, unwind in your beautifully appointed room, with premium bath amenities and signature Simply Smart Bedding for a restful night. Need more space? Our suites come have sofa beds. We are a pet-friendly hotel, so you can bring the whole family. Whether you're staying in Charlotte or just passing through, we can't wait to welcome you!
 
Overall
1 out of 5
1 out of 5
Poor service poor room upkeep
By Shane from Connecticut
Broken shower no soap breakfast was extremely limited more then half of the areas that were supposed to be filled with food never had food in them they were clean and turned off
Customer avatar
Posted by
onAugust 13, 2022
Hi Shane,
As our most valued Diamond Elite member since 2015, we appreciate you for choosing Holiday Inn Express And Suites Charlotte-Ballantyne Area for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for any issues you encountered during your stay. I have shared your comments with the upper management team for further action, and to avoid the same issue to happen again.
I have sent you a private message to discuss this further.
Thank you for taking the time to share your recent experience with us, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Freshly renovated and stay Inspired at the Holiday Inn Express® Harrisburg NE. The hotel's Hershey-Harrisburg area location lets travelers experience the best of central Pennsylvania from a convenient location. Families love being minutes from Hersheypark. Chocoholics will love visiting Hershey's Chocolate World. Tanger Outlets at Hershey offers world-class shopping for all ages and all interests. Visit the Giant Center, home to the Hershey Bears, for hockey games and for other entertainment. Hotel is close to downtown Harrisburg. Hollywood Casino at Penn National Race Course is minutes away, Gettysburg Battlefield and Amish Country Lancaster are just a short drive away. Business travelers visiting Harrisburg-Hershey will appreciate the hotel's convenient amenities like free high-speed wireless Internet access, Business Center The Hershey Foods, Milton Hershey School, Penn State Hershey Medical Center & College of Medicine and other area businesses are also minutes away. No matter your reason for visiting the Harrisburg - Hershey area, start your day at the free, hot Express Start Breakfast Bar, featuring cinn-a-bon cinnamon rolls and other hot items. Relax in the indoor, heated pool or work up a sweat in the 24-hour Fitness Center. For comfort, convenience & outstanding customer service choose this Holiday Inn Express® Harrisburg NE hotel.
 
Overall
1 out of 5
1 out of 5
Horrible experience.
By ADWat from Pa
I would not recommend this hotel to anyone. I will not stay here again. Horrible experience. Ac was broken. Pool broken. Bed was extremely hard. Breakfast was horrible. Shower curtain was broken. Why do you make everyone type so much?
Customer avatar
Posted by
onAugust 13, 2022
Hi ADWatt,
As our most valued IHG One Rewards member since 2012, we appreciate you for choosing Holiday Inn Express Harrisburg Ne Area for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for any issues you encountered during your stay. I have shared your comments with the upper management team for further action, and to avoid the same issue to happen again.
I have sent you a private message to discuss this further.
Thank you for taking the time to share your recent experience with us, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Embrace Times Square from Our Hotel in Midtown NYC Our New York City hotel boasts a great location in Midtown and close to Times Square. Located a short walk from Times Square attractions, the Holiday Inn Express Times Square offers comfortable accommodations near New York’s biggest attractions. With Times Square and Broadway outside our door, you'll find it easy getting to and from your New York City destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel in Times Square and Broadway theatres. Other well-known New York attractions such as the Empire State Building, Broadway, and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason, and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your NYC meetings. Enjoy free breakfast and start your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed internet access.
 
Overall
1 out of 5
1 out of 5
Very Disappointed!
By Arocha0 from Live in San Antonio, Texas and Hotel Stay New York City
Upon entering room we were in disbelief! Room not vacucmed. Had a very horrible black leather chair. The leather chair had big peeling leather pieces missing and pieces on floor too. We even took pics. That chair belonged in the dump! Told front desk about the chair and even showed her some pics we took and that the room was dirty not vacuumed. Furniture old and scratched on surfaces. They said would take out chair and replace it and they were working on moving us to another room but they did NOT follow thru with what they said. Three days out of our 5-day stay the elevator was not working. It created chaos especially when we had tours scheduled to go to. The stay at hotel put a damper on our vacation! I would not recommend this hotel! We have the pics to prove it.
Customer avatar
Posted by
onAugust 13, 2022
Hi Arocha0,
As our most valued IHG One Rewards member since 2022, we appreciate you for choosing Holiday Inn Express New York City Times Square for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for any issues you encountered during your stay. I have shared your comments with the upper management team for further action, and to avoid the same issue to happen again.
I have sent you a private message to discuss this further.
Thank you for taking the time to share your recent experience with us, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Charlotte-Center City
Holiday Inn Charlotte-Center City
One of the top hotels in the center Charlotte's Uptown Arts and Entertainment District Our modern architecture, stylishly appointed rooms and high-quality service combine to rank us among the most notable hotels in Charlotte, NC . Located eight miles from Charlotte Douglas Airport CLT makes Holiday Inn Charlotte Center City ideal for those flying in. Whether in Charlotte for business or pleasure, the Spectrum Center , home of Charlotte Hornets , is adjacent to our hotel, making it easy to catch an NBA game or concert. Bank of America Stadium , home of NFL Carolina Panthers and FC Charlotte , NASCAR Hall of Fame and Charlotte Convention Center are blocks away. We value the needs of our corporate guests. Business travelers love the ability to use multiple devices with reliable complimentary high-speed Internet access. Our facility offers close proximity to area business offices like Bank of America, Wells Fargo, Duke Energy, Truist, and Honeywell . Indulge in our authentic Italian menu at Forchetta Italian Kitchen. Serving fresh made pasta and homemade desserts. With amazing uptown views , Holiday Inn Charlotte Center City is a great location to host your next event. Featuring a Rooftop Rotunda and meeting space that accommodates up to 400 people.
 
Overall
2 out of 5
2 out of 5
Its an ok stay
By Anonymous from Houston, Texas
The room was quite big and was easy to find; however the value of the room did not meet the standards of the price. The bed was not great to sleep on, the pillows was overly used, the coffee maker was not clean and did not prepare the coffee right. The towels was old and need to be changed or updated for the presentation to the customer. the was not cleaned by the maid(things like to trash needed to be emptied, towels needed to be refreshed and replaced).
Overall, I was safe and the employees was very nice and professional.
Customer avatar
Posted by
onAugust 13, 2022
Hi Valued Guest,
As our most valued IHG One Rewards member since 2022, we appreciate you for choosing Holiday Inn Charlotte-Center City for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for any issues you encountered during your stay. I have shared your comments with the upper management team for further action, and to avoid the same issue to happen again.
Thank you for taking the time to share your recent experience with us, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
A family-friendly hotel in Kenilworth with a brand new Tower Bistro restaurant Holiday Inn® Kenilworth - Warwick hotel is in the heart of Warwickshire, less than 15 minutes from the M40 and M6 motorways. Birmingham Airport (BHX) is a 20-minute drive, and Coventry station is within easy reach. A pleasant walk gets you to Kenilworth Castle and Elizabethan Gardens, and Warwick Castle is a short trip by car. You can step inside the house where Shakespeare was born in Stratford-upon-Avon , and then watch a play at the Royal Shakespeare Theatre . See a game at the Ricoh Arena , home of Wasps rugby and Coventry City football clubs, reachable by car in 25 minutes. If you’re hosting an event, the hotel offers four flexible meeting and event spaces that can accommodate up to 200 attendees. Business guests are within easy reach of Warwick Technology Park , the University of Warwick and exhibitions at the NEC and NAEC . At this hotel you can enjoy: - Free Wi-Fi - 24-hour room service - Free parking - Kids stay and eat free 212 Bar and Brasserie serves a full English breakfast, American/Italian menu for lunch and dinner. Grab a latte from Clock Tower Cafe and relax on the patio , or unwind with a drink in the hotel's stylish bar . Your quiet, spacious room comes with a choice of soft or firm pillows.
 
Overall
2 out of 5
2 out of 5
Underwhelming
By sxsxs from Midlands
Disappointing breakfast - go to one of the many local cafes. Hotel is formally-lovely and a small amount of attention would bring it back to this level.
Customer avatar
Posted by
onAugust 13, 2022
Hi sxsxs,
As our most valued IHG One Rewards member since 2021, we appreciate you for choosing Holiday Inn Kenilworth-Warwick for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for any issues you encountered during your stay. I have shared your comments with the upper management team for further action, and to avoid the same issue to happen again.
Thank you for taking the time to share your recent experience with us, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Come stay at the #1 Hotel in Prospect Heights, Illinois. Prospect Heights is the neighbor to Chicago’s Northshore and surrounding suburbs, Northbrook, Glenview, Wheeling, and Mt. Prospect. We are conveniently located near US-45 and several major highways, including I-294, I-94, and I-90. Our location puts you in the heart of the Insurance and Pharmaceutical Gateway within minutes from companies like Allstate, Astellas, ITW, Walgreens, Siemens, CVS, Kraft, Caremark, Anixter, and the Chicago Executive Airport. The Holiday Inn Express & Suites is only a few miles away from Metra, 9 miles from O’Hare International Airport and 20 miles from downtown Chicago. Whether traveling for business or leisure, there is plenty to see and do on Chicago’s Northshore. We are a short drive from The Allstate Arena, Kohl Children’s Museum, Illinois Holocaust Museum, Chicago Botanical Gardens, Ravinia, Donald E. Stephens Convention Center and Rivers Casino. Plenty of shopping and dining options surround us at Northbrook Court, Fashion Outlets Rosemont and Woodfield Shopping Mall. Do not forget to check out Chicago’s Greatest Attractions. The Magnificent Mile, Navy Pier, Lincoln Park Zoo, and the Historic Wrigley Field. Whatever brings you to our area, we are positive you will enjoy your stay in our 100% smoke-free hotel. Enjoy the hot complimentary breakfast buffet and our 24-hour state-of-the-art fitness center.
 
Overall
2 out of 5
2 out of 5
Very dirty floors. Hair in the tub and floor
By Kenneth Hamai from Washington, MO
This could be a great Hotel. First off clean the carpets they are very stained. Make sure there is no hair in tub. Refresh decor.
Customer avatar
Posted by
onAugust 13, 2022
Hi Kenneth Hamai,
As our most valued IHG One Rewards Gold Elite member since 2005, we appreciate you for choosing Holiday Inn Express And Suites Prospect Heights for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for any issues you encountered during your stay. I have shared your comments with the upper management team for further action to avoid the same issue from happening again.
Thank you for taking the time to share your recent experience with us, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Located in the heart of the White Mountains This hotel's cozy accommodations are set in the gorgeous White Mountains of New Hampshire, minutes from all that Mount Washington Valley has to offer. The Holiday Inn Express and Suites is across the street from Settler's Green Outlet Village, two miles to Downtown North Conway where you can experience unique shops, restaurants and visit the Conway Scenic Railroad. Storyland and Mt. Washington are only a short drive with beautiful scenery along the way! If you’re looking for outdoor adventure, the Saco River, Echo Lake State Park and the National Forest are only minutes away. Business guests seeking hotels in North Conway, New Hampshire appreciate convenient access to Memorial Hospital and businesses like Hunting Dearborn Int'l. Free hotel-wide, Wi-Fi access is provided, as is a 24-hour business center, so patrons have the resources they need on site. No matter what your itinerary, the free, hot Express Start Breakfast Bar ensures that you're ready to tackle the day. The glass-domed, heated pool and hot tub offers a relaxing escape. Let us make your stay a memorable one. Book today!
 
Overall
2 out of 5
2 out of 5
Holiday Inn Express, What were you thinking?
By Guido-NC from North Carolina
Avoid this dump! Rude people, dirty and outdated rooms and so overpriced.....they are apparently very proud of this dump! There are plenty of choices, stay somewhere else!!!
Customer avatar
Posted by
onAugust 13, 2022
Hi Guido-NC,
As our most valued IHG One Rewards member since 2005, we appreciate you for choosing Holiday Inn Express And Suites North Conway for your leisure stay.
We aim for our guests to have a lasting and memorable experience. I apologize for any issues you encountered during your stay. I have shared your comments with the upper management team for further action, and to avoid the same issue to happen again.
Thank you for taking the time to share your recent experience with us, we hope you can give us a chance to regain your trust in our service.
Best Regards,
Melissa P
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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