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    February 14, 2017
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    May 21, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
The Holiday Inn Express & Suites Pittsburgh is nestled in the historic South Side district. South Side District is home to fabulous dining, great shopping and fantastic live entertainment at Club Cafe, or Rex Theater. Our excellent location places you near several of the city’s major businesses like U.S. Steel, PPG, and UPMC. Pittsburgh is home to Duquesne University, University of Pittsburgh and Carnegie Mellon University. Guests enjoy the variety of attractions surrounding our hotel. Spend the morning shopping on Carson Street, South Side Works, or Station Square. Catch a great game at Acrisure Stadium, PPG Paints Arena or PNC Park. Looking for a fun outdoor activity, check out Southside Riverfront park and trail. Rivers Casinos just minutes away and promises a great night of gaming and dining. Families enjoy traveling on Duquesne & Monongahela Inclines, which boasts unparalleled views of the city. We are proud to provide free high-speed, wireless Internet access throughout our hotel. Be sure to visit our indoor pool or on-site Fitness Center. Book your stay today!
 
Overall
1 out of 5
1 out of 5
bed good
By jaulet2 from newark, oh
Bad experience. Under staffed. Lobby and hallways were extremely hot and uncomortable. The breakfat the next day was bad, everything was gone. I missed the wedding i was attending because of the late check in.
Customer avatar
Posted by
onAugust 24, 2022
Hi jaulet2,
Thank you for leaving feedback about your stay at our Holiday Inn Express Pittsburgh-South Side. Pleasure having you as one of our IHG One Rewards members since 2018.
Thank you for the honest review you provided. It will help us to see the things we need to improve. I'm sorry to hear about this issue. I will immediately share your feedback with our hotel management for review and improvements in our amenities and services. I also sent you a private message to extend our apology.
We hope you allow us to serve you again when your travel brings you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express Toledo North hotel is conveniently located off I-75 and minutes from I-280, I-475 and HWY 23. Step into a warm & inviting lobby with a modern flare and enjoy a variety of amenities catering to business & leisure travelers that the Holiday Inn Express Toledo North has to offer. The hotel is well appointed with meeting space, Business Center, fitness area, guest laundry and indoor pool. Spacious rooms featuring a new contemporary design with 44in flat panel HDTV’s, complimentary wired and wireless Internet access. Start your day with our signature Express Start Breakfast on the house, and spend the rest of your day enjoying local attractions like the Toledo Speedway, Toledo Zoo, Huntington Center Arena, Fifth Third Field, Toledo Museum of Art and Glass Pavilion, Valentine Theatre, Toledo Botanical Garden, Imagination Station, Hollywood Casino Toledo and an array of venues for outdoor recreation, shopping, dining and golf. Nearby Corporations include General Motors, Jeep, Chrysler, HCR ManorCare, Owens Corning, Libbey Glass, SSOE and the University of Toledo home of the Rockets! Stay Smart at the Holiday Inn Express Toledo North
 
Overall
1 out of 5
1 out of 5
Very poor quality, cleanliness, customer service
By Nanamilner from Englewood
I HAVE ALREADY SUBMITTED A VERY LENGTHY AND DETAILED REVIEW FOR YOUR YOUR OWN REVIEW. During that review process, I was asked again for a review, then a third time (I think that was for publication). I’m not going through that process again to get in the same review loop. However ….
I am a Gold Elite member and have been using ihg for probably 40 yrs. Almost all (other than my previous detailed review of the property in Flint MI and this one in Charleston IN) properties are fairly standard for ihg.
Some problems and details: large fans running in the lobby because the air was out (not a pleasant experience for breakfast the next morning, so we grabbed something and left.)
Staff at front desk was very unprofessional. “Manager” was wearing black t-shirt and jeans and explained that they had started renovations because “if he (owner?) doesn’t, they (ihg?) are going to shut him down.” Nice thing to tell guests?
First room had no pressure in bathroom sink and only decaf coffee. They moved us to another room that was not cleaned very well at all, used coffee pod was still in the coffee unit, carpet was disgusting, the furniture should have been thrown out years ago and the hassock was so bad that the covering was shedding all over the floor. Mold in the caulking in the bathroom, toilet was no longer set well, it wobbled every time you sat down.
I would never ever recommend this hotel property to anyone and am now hesitant to stay in an ihg property again. We always travel with a planned itinerary, so we can’t cancel and go to another hotel without losing our money. Otherwise I would request that we could inspect the rooms ahead of time.
Customer avatar
Posted by
onAugust 24, 2022
Hi Nanamilner,
Thank you for leaving feedback about your stay at our Holiday Inn Express Toledo North. Pleasure having you as one of our IHG One Rewards Gold Elite members since 1988.
Thank you for the honest review you provided. It will help us to see the things we need to improve. I'm sorry to hear about this issue. I will immediately share your feedback with our hotel management for review and improvements in our amenities and services. I also sent you a private message to extend our apology.
We hope you allow us to serve you again when your travel brings you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Fresh, Modern, and Steeped in History Beautifully renovated, the Holiday Inn Express & Suites Selma offers close proximity to many Selma attractions that chronicle America's Civil Rights history. Old Town Selma , a historically important town in Alabama's largest historic district, is just five minutes from our Selma accommodations. With 1,250 buildings that date back as far as the 1820s, Old Town Selma is a great place to experience old, Southern architecture and style. Other historic venues near our Selma hotel include the National Voting Rights Museum, National Civil Rights Museum and the Slavery and Civil War Museum. Our Selma hotel is conveniently located five minutes from the Carl C. Morgan Convention Center , Bush Hog LLC, and International Paper Company and ten minutes from Craig Industrial Complex . We make business travel easier by offering a modern, sleek meeting room, free Wi-Fi, and a 24-hour Business Center with copy, fax, print and other services. You can expect a comfortable and quiet stay in our clean 100% smoke free Selma hotel rooms. Enjoy the choice hotel amenities you deserve, like a complimentary Fresh Start Breakfast and an outdoor pool.
 
Overall
1 out of 5
1 out of 5
Not that great service
By Bergio1k from Selma, Al
The GM lied and said she’d be there at 7-7:30am to resolve my issue and she wasn’t there until 9:30. Very unprofessional
Customer avatar
Posted by
onAugust 24, 2022
Hi FatDaddy1,
Thank you for leaving feedback about your stay at our Holiday Inn Express Selma. Pleasure having you as one of our recent IHG One Rewards Diamond Elite members.
Thank you for the honest review you provided. It will help us to see the things we need to improve. I'm sorry to hear about this issue. I will immediately share your feedback with our hotel management for review and improvements in our amenities and services. I also sent you a private message to extend our apology.
We hope you allow us to serve you again when your travel brings you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
A convenient airport hotel with excellent transport links and Free Breakfast Holiday Inn Express® London Heathrow T4 hotel is a 5-minute stroll by covered walkway from Terminal 4 at London Heathrow (LHR) airport. A 30-minute train ride on the Heathrow Express will whisk you into central London’s London Paddington station. There’s fast access to the M4 and M25 motorways, so the Windsor Royal Shopping Centre and medieval Windsor Castle are within a 30-minute drive. Adrenaline-inducing thrill rides await at Thorpe Park Resort, and concerts or international rugby matches at Twickenham Stadium are within easy reach. At this hotel you can enjoy: - A flexible space for meetings and events - Free Wi-Fi - Bedside USB ports for charging devices - All Day Dining Whether you’re staying for business or sightseeing with family, the best way to start your day is with the Express Start™ Free Breakfast, in the room rate. Tuck into light bites and hot snacks all day at the ultra-modern lounge bar in the open plan lobby or enjoy a selection of hot and cold favourites at our Express café, with a 24-hour takeaway service. Rest assured that you’ll sleep well in comfortable guest rooms, where pillow menus, noise-reducing headboards and tea- and coffee-making facilities help guarantee a peaceful stay.
 
Overall
1 out of 5
1 out of 5
Wifi, Cleanliness, Breakfast, Space
By ZHH9 from Detroit, MI
Wifi of poor strength and continuously getting disconnected
Bad job of cleaning room
Bathroom with loud exhaust fan continuously running
Hardly any space for luggage and to put clothes
Room walls so thin that guests snoring next door could be clearly heard
Customer avatar
Posted by
onAugust 24, 2022
Hi Gumnaam,
Thank you for leaving feedback about your stay at our Holiday Inn Express London Heathrow T4. Pleasure having you as one of our IHG One Rewards Platinum Elite members since 2014.
Thank you for the honest review you provided. It will help us to see the things we need to improve. I'm sorry to hear about this issue. I will immediately share your feedback with our hotel management for review and improvements in our amenities and services. I also sent you a private message to extend our apology.
We hope you allow us to serve you again when your travel brings you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Discover unparalleled convenience and comfort at the Holiday Inn Express and Suites Wheat Ridge-Denver West, situated off Kipling Street in West Denver. Embrace free Wi-Fi and easy access to top destinations including Arvada, Golden, Lakewood, Denver Federal Center, Lutz-Stenger Sports Complex and downtown Denver. Within walking distance, guests can explore dining options, dog-friendly parks, and a plethora of outdoor activities after indulging in our complimentary hot breakfast. Relax in our modern guest rooms or suites with blackout shades, plush triple-sheeted Simply Smart bedding by IHG, Keurig coffee makers, free Wi-Fi, flat-screen TVs, and mini-fridges. Enhance your stay with access to our on-site meeting space, Business Center, sundry market, Fitness Center, and seasonal outdoor pool. During your stay, explore nearby shopping experiences and local attractions including downtown Denver, Red Rocks Amphitheatre, and the Colorado Convention Center. Streamline group travel with our convenient room block booking and meeting space reservation services. Whether you're visiting for business, leisure, or simply passing through, elevate your experience with a seamless stay at our Wheat Ridge retreat.
 
Overall
1 out of 5
1 out of 5
Not Denver West
By GPTomP from CA
Broken building door locks, worn out toilet seat, chipped shower pan, very small room and park for homeless adjacent.
Customer avatar
Posted by
onAugust 24, 2022
Hi GPTomP,
Thank you for leaving feedback about your stay at our Holiday Inn Express Wheat Ridge-Denver West. Pleasure having you as one of our IHG One Rewards Gold Elite members since 1998.
Thank you for the honest review you provided. It will help us to see the things we need to improve. I'm sorry to hear about this issue. I will immediately share your feedback with our hotel management for review and improvements in our amenities and services. I also sent you a private message to extend our apology.
We hope you allow us to serve you again when your travel brings you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Richmond International Airport is located 1.5 miles from the hotel. Candlewood Suites® Richmond Airport hotel's perks exceed both vacation and business travelers' expectations. Guests enjoy the benefits of having all of the comforts of home while staying at the hotel's location near downtown Richmond, Virginia. When traveling on business, there is no need to sacrifice convenience. Close to Kraft/Mondelez International, Coca Cola, Verizon and QTS our location offers a short commute to many major businesses. Guests are able to keep in touch with clients by using the free high-speed, wireless Internet access. They consider the hotel a smart alternative to a corporate apartment in Richmond. The hotel's amenities are also great for vacationers. Travelers enjoy the apartment-style suites, and the hotel's proximity to downtown Richmond, Virginia gives them easy access to all of the popular sites. Just a few minutes away, visitors can take flight at the Virginia Aviation Museum or take a stroll through Dorey Park. Consider us your home away from home during your stay in Richmond. The hotel's complimentary laundry facilities allow guests to pack light, and the 24-hour free Fitness Center helps you maintain your exercise regimen. If you choose to stay in for the night, borrow one of 65-plus DVDs from the lending library and relax in the cozy suite. These suites have everything you need for a stress-free stay.
 
Overall
1 out of 5
1 out of 5
Trash
By Mdf5 from East tn
They charged me over 4 times now for the room and have yet to Reimburse me. They won’t clean rooms or exchange towels, and the air conditioner never worked and wasn’t fixed, and the tv kept going out. They wouldn’t fix it. When called they would say unplug it.
Customer avatar
Posted by
onAugust 24, 2022
Hi Mdf5,
Thank you for leaving feedback about your stay at our Candlewood Suites Richmond Airport. Pleasure having you as one of our IHG One Rewards Gold Elite members since 2020.
Thank you for the honest review you provided. It will help us to see the things we need to improve. I'm sorry to hear about this issue. I will immediately share your feedback with our hotel management for review and improvements in our amenities and services. I also sent you a private message to extend our apology.
We hope you allow us to serve you again when your travel brings you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express Hotel - Wauseon with easy access to I-80 is the ideal hotel for the business and leisure traveler. Located close to North Star Blue Scope Steel, IAC, Nature Fresh, ConAgra, and the Fulton County Fairgrounds which hosts the annual Crosley Car Show, Antique Motorcycle Show, Midwest Geobash, and Thresher Reunion. Start your day with a complimentary hot breakfast, enjoy some recreation in our heated indoor pool and whirlpool, stay connected with our complimentary WIFI, and wind down the day relaxing in one of our spacious guest rooms equipped with a microwave, mini-fridge, and Flat Panel HDTV. From arrival to departure, our friendly and attentive staff will make every effort to ensure you have a comfortable and enjoyable stay!
 
Overall
1 out of 5
1 out of 5
No sleep that night
By Malia from Seattle
We didn’t get not even an hour of sleep that night we stayed at your hotel it was terrible the noise was so bad
Customer avatar
Posted by
onAugust 24, 2022
Hi Malia,
Thank you for leaving feedback about your stay at our Holiday Inn Express Wauseon. Pleasure having you as one of our IHG One Rewards Gold Elite members since 2011.
Thank you for the honest review you provided. It will help us to see the things we need to improve. I'm sorry to hear about this issue. I will immediately share your feedback with our hotel management for review and improvements in our amenities and services. I also sent you a private message to extend our apology.
We hope you allow us to serve you again when your travel brings you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Nestled in the chic Brickell neighborhood near Port of Miami, Atwell Suites Miami Brickell is a 4-star hotel offering an unparalleled experience, close to beautiful beaches & top attractions. Discover trendy rooftop restaurants & bars. Shop upscale boutiques in Brickell City Centre. Enjoy live music at Bayside Marketplace on Biscayne Bay & soak up the sun at Miami's iconic South Beach. We share a building with Hotel Indigo Miami Brickell so when you stay, you can also enjoy their restaurant & bar, and shared premium amenities without the fees like the rooftop pool, fitness center, and meeting spaces. Visit the Perez Art Museum, explore the vibrant culture of Little Havana, or catch an exciting Miami Marlins game at LoanDepot Park. We also proudly welcome all AAA & CAA members to stay with us at our Three Diamond rated hotel & explore all Miami has to offer. Balance work & play in our spacious pet-friendly suites that all have standing desks and walk-out balconies. Collaborate in our shared workspaces & bookable boardroom, The Study, with panoramic views. Satiate anytime cravings at our 24/7 Market & Beverage Station, and enjoy our paid bar with cocktails & shareable small plates. For an authentic taste of Miami, dine at Mosaico Kitchen & Bar located in our shared space with Hotel Indigo. From free breakfast to rooftop pool & fitness studio, indulge in the perfect blend of comfort & convenience at Atwell Suites Miami Brickell, where your Miami adventure awaits!
 
Overall
5 out of 5
5 out of 5
Excellent Stay
By Christine from Lynn Haven, FL
We truly enjoyed our stay at this location! Close to restaurants and shopping. Great bar and perfect complimentary breakfast with a gorgeous view of the city!
Customer avatar
Posted by
onAugust 25, 2022
Thank you for your fabulous review, Christine! We’re delighted that you enjoyed your stay with us. Thank you for your remarks about our hotel location, breakfast, and view of the city. We hope you visit us again soon!
Silvia R. - ATWELL SUITES™ Miami Brickell
0points
0of 0voted this comment as helpful.
 
Nestled in the chic Brickell neighborhood near Port of Miami, Atwell Suites Miami Brickell is a 4-star hotel offering an unparalleled experience, close to beautiful beaches & top attractions. Discover trendy rooftop restaurants & bars. Shop upscale boutiques in Brickell City Centre. Enjoy live music at Bayside Marketplace on Biscayne Bay & soak up the sun at Miami's iconic South Beach. We share a building with Hotel Indigo Miami Brickell so when you stay, you can also enjoy their restaurant & bar, and shared premium amenities without the fees like the rooftop pool, fitness center, and meeting spaces. Visit the Perez Art Museum, explore the vibrant culture of Little Havana, or catch an exciting Miami Marlins game at LoanDepot Park. We also proudly welcome all AAA & CAA members to stay with us at our Three Diamond rated hotel & explore all Miami has to offer. Balance work & play in our spacious pet-friendly suites that all have standing desks and walk-out balconies. Collaborate in our shared workspaces & bookable boardroom, The Study, with panoramic views. Satiate anytime cravings at our 24/7 Market & Beverage Station, and enjoy our paid bar with cocktails & shareable small plates. For an authentic taste of Miami, dine at Mosaico Kitchen & Bar located in our shared space with Hotel Indigo. From free breakfast to rooftop pool & fitness studio, indulge in the perfect blend of comfort & convenience at Atwell Suites Miami Brickell, where your Miami adventure awaits!
 
Overall
5 out of 5
5 out of 5
Comfortable room, friendly staff
By Tani32 from Miami
Beautiful, clean rooms. Friendly staff. Quiet hotel. Overall a comfortable stay. I would visit again! Definitely need to try out the breakfast next time.
Customer avatar
Posted by
onAugust 25, 2022
We appreciate your amazing review! Thank you for your feedback about our rooms and staff. Thank you for staying with us, we hope to see you next time you’re in town.
Silvia R. - ATWELL SUITES™ Miami Brickell
0points
0of 0voted this comment as helpful.
 
Nestled in the chic Brickell neighborhood near Port of Miami, Atwell Suites Miami Brickell is a 4-star hotel offering an unparalleled experience, close to beautiful beaches & top attractions. Discover trendy rooftop restaurants & bars. Shop upscale boutiques in Brickell City Centre. Enjoy live music at Bayside Marketplace on Biscayne Bay & soak up the sun at Miami's iconic South Beach. We share a building with Hotel Indigo Miami Brickell so when you stay, you can also enjoy their restaurant & bar, and shared premium amenities without the fees like the rooftop pool, fitness center, and meeting spaces. Visit the Perez Art Museum, explore the vibrant culture of Little Havana, or catch an exciting Miami Marlins game at LoanDepot Park. We also proudly welcome all AAA & CAA members to stay with us at our Three Diamond rated hotel & explore all Miami has to offer. Balance work & play in our spacious pet-friendly suites that all have standing desks and walk-out balconies. Collaborate in our shared workspaces & bookable boardroom, The Study, with panoramic views. Satiate anytime cravings at our 24/7 Market & Beverage Station, and enjoy our paid bar with cocktails & shareable small plates. For an authentic taste of Miami, dine at Mosaico Kitchen & Bar located in our shared space with Hotel Indigo. From free breakfast to rooftop pool & fitness studio, indulge in the perfect blend of comfort & convenience at Atwell Suites Miami Brickell, where your Miami adventure awaits!
 
Overall
5 out of 5
5 out of 5
Enjoyed my stay!
By Nanji75 from Texas, USA
I spent one night at this hotel but wish I had spent more time because it was a lovely experience.
Dwain at the front desk was really kind, the lady who checked us in (forgot her name) was also very kind, actually all the staff their are amazing!
We stayed in a suite on 22nd floor, great view and good size.
Customer avatar
Posted by
onAugust 25, 2022
Thank you for your amazing review! We're thrilled that you enjoyed your stay with us, and we truly appreciate your comments about the service you received from our staff and the suite you stayed in. Thank you for choosing us, we hope to see you next time you're in town.
Silvia R. - ATWELL SUITES™ Miami Brickell
0points
0of 0voted this comment as helpful.
 
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