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    February 14, 2017
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    May 22, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Welcome to Staybridge Suites Wilmington located less than 5 miles from Wrightsville Beach and downtown historic Wilmington along the beautiful Cape Fear Riverfront. We are conveniently off Interstate 40 and 10 minutes from ILM International Airport. Enjoy many attractions and events at the Battleship North Carolina, North Carolina Aquarium at Fort Fisher, Airlie Gardens, Bellamy Mansion, Riverwalk, Railroad Museum and Jungle Rapids Family Fun Park. Our hotel is the ideal choice for visiting the University of North Carolina Wilmington, New Hanover Regional Medical, or Cape Fear Community College. The Staybridge Suites offers fully equipped kitchens and comfortable living area with 55" televisions. Complimentary amenities include a hot breakfast each morning, indoor heated pool, gazebo with gas grills and free Wi-Fi. Socials Monday thru Wednesday from 5:30 pm to 7:00 pm. Pet friendly with a non-refundable fee. Book with us and experience a great stay away from home!
 
Overall
2 out of 5
2 out of 5
Comfortable bed and friendly staff
By Nutlover from Springfield, VA
I can't recommend this hotel. Be sure to bring dishwasher detergent, because they don't supply it. You will need to get towels, tissues and T.P. from the front desk, and if you need additional trash bags, you will need to get them also. My husband and daughter both had GI issues after eating the breakfast for 2 days. We stopped and went to a local restaurant for breakfast. The icemaker did not work and we were told it would be fixed. It wasn't, which meant a daily trip to the front desk for ice for water bottles.
Customer avatar
Posted by
onAugust 28, 2022
Hi SpirngfieldSherry,
Thank you for leaving feedback about your stay at our Staybridge Suites Wilmington - Wrightsville Bch. Pleasure having you as one of our IHG One Rewards Gold Elite members since 2010.
It was a pleasure hosting your stay at our hotel. I'm sorry if you experienced some issues. I have noted your feedback to alert our hotel management on the things we need to work on.
You are our most valued guest, and we hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Hyderabad Banjara Hills with 170 rooms provides excellent connectivity to major healthcare facilities. This makes it an excellent option for both medical travelers and professionals visiting these institutions. The hotel is conveniently situated near popular tourist landmarks such as Hussain Sagar Lake, Golkonda Fort, Charminar. Hyderabad’s Rajiv Gandhi International Airport is a 40-minute drive from the hotel, while Secunderabad Railway Station is 26 minutes away. Guests can enjoy WiFi, a 24 7 Fitness Center, and a Self-Service Laundromat with our compliments. Our 145 Sq. Ft. non smoking rooms are designed keeping in mind the basic needs of our guests. Don’t forget to make the most of our IHG® One Rewards program, the world’s largest hotel loyalty program.
 
Overall
2 out of 5
2 out of 5
Unexpected Holiday Inn Experience
By The Rods from Goa, India
Totally unexpected Holiday Inn Experience, from the rooms to breakfast to service provided.
Customer avatar
Posted by
onAugust 28, 2022
Hi The Rods,
Thank you for leaving feedback about your stay at our Holiday Inn Express Hyderabad Banjara Hills. Pleasure having you as one of our IHG One Rewards Diamond Elite members since 2007.
It was a pleasure hosting your stay at our hotel. I'm sorry if you experienced some issues. I have noted your feedback to alert our hotel management on the things we need to work on.
You are our most valued guest, and we hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Recently Renovated & Minutes from Downtown Charleston and Patriot's Point Come see Charleston, South Carolina at its best when you stay at the Holiday Inn Express & Suites Mount Pleasant - Charleston hotel. Located at the foot of the Arthur Ravenel Jr. Bridge, just off Hwy 17, it's easy to get around both Mount Pleasant and Charleston, SC. You are sure to be pleased with our newly renovated rooms and public spaces. Plus enjoy our outdoor pool, on-site laundry room, fitness center, daily housekeeping, and of course, free breakfast daily! You will find Charleston’s top attractions within a few minutes of our Mount Pleasant hotel. We are only a few miles from historic Downtown Charleston , Fort Moultrie, and the South Carolina Aquarium. Enjoy a day at the beach and visit nearby Isle of Palms or Sullivan’s Island; ranked the #1 beach in South Carolina by US News Travel . Make sure you do not miss a trip to Patriot’s Point, home of the USS Yorktown, where you can also grab a ferry to the historic Fort Sumter. Our meeting room can accommodate up to 55 people and is perfect for events. Nearby businesses include Raytheon, AT&T and Nucor, and we are also close to MUSC and College of Charleston.
 
Overall
2 out of 5
2 out of 5
Poor Staff Manners
By BoyMom513 from Columbia, SC
Rooms were clean, staff was mostly friendly except for housekeeping and whoever was working the front desk on the second day of our stay. Beware- they apparently don’t have any process’ in place for guest requests.
Customer avatar
Posted by
onAugust 28, 2022
Hi BoyMom513,
Thank you for leaving feedback about your stay at our Holiday Inn Express Charleston - Mount Pleasant. Pleasure having you as one of our IHG One Rewards members since 2018.
It was a pleasure hosting your stay at our hotel. I'm sorry if you experienced some issues. I have noted your feedback to alert our hotel management on the things we need to work on.
You are our most valued guest, and we hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Since 1926, InterContinental New York Barclay has welcomed the world’s most discerning guests. Immaculately refurbished throughout the years, our hotel eloquently recalls the grandeur of the Jazz Era and old New York while fusing modern-day conveniences and amenities. InterContinental New York Barclay, conveniently located near Grand Central Station, plays host to every Manhattan occasion — whether you’re hosting a personal event, business meeting or enjoying a New York getaway.
 
Overall
2 out of 5
2 out of 5
Had potential, but dirty and understaffed
By LilKidLuvr229 from Texas
The hotel is beautifully appointed and decorated with fine decor and architecture.
We found feces on our comforter, under the top sheet. After we showed the front desk, they apologized and said they would "fix it," but nothing was done.
Multiple times I went to the front desk for help, and there was a long line of guests waiting to speak with the one staff member available. It was impossible to get help without waiting 30 minutes.
The phone in the room did not reach the front desk or dial out half the time.
Not up to IHG or Intercontinental's normal standards. Not worth the NYC price and amenities fees.
Customer avatar
Posted by
onAugust 28, 2022
Hi LilKidLuvr229,
Thank you for leaving feedback about your stay at our InterContinental Hotels New York Barclay. Pleasure having you as one of our IHG One Rewards Gold Elite members since 2017.
It was a pleasure hosting your stay at our hotel. I'm sorry if you experienced some issues. I have noted your feedback to alert our hotel management on the things we need to work on.
You are our most valued guest, and we hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Dominador R.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Richmond, VA All Suite Hotel Situated on the south side of the River City, the Candlewood Suites® Richmond - South hotel provides a convenient location just 6 miles from downtown and right off I-95. We are an all-suite property, offering studios and one bedroom suites. Each suite is equipped with a full kitchen that includes full size refrigerator, dishwasher, two burner stovetop, microwave and dishes. Also enjoy a plush recliner when you settle in for the night. Leisure travelers will want to visit Belle Isle at the James River and the Virginia Museum of Fine Arts. There is plenty of shopping to keep you busy at Chesterfield Towne Center, Short Pump and Stony Pointe. Hang out with the family outside at our gazebo and two gas grills . Richmond is home to several major companies, including Philip Morris, Amazon, Honeywell and Dupont, all of which are just a short drive away. With convenient access to I-95, I-64 and I-895, you can spend more time in meetings with the quick commute to our Richmond, VA hotel. Whether you visit for a night or an extended stay, you'll find free Wi-Fi means you can easily stay connected and since we're pet-friendly , you won't have to leave your companion at home. Take advantage of the Candlewood Cupboard and a fitness center. Breakfast is a la carte so only eat what you want and coffee is always free . Stay with us at the Candlewood Suites® Richmond - South.
 
Overall
1 out of 5
1 out of 5
You get what you pay for here!
By Ed from PA from Pennsylvania
The check in was fast and did most of it online. Walked in to the room very late and was hit by a very musty smell. In the morning investigated a bit more found lots of cobwebs and dust on vents and door frames. Curtains had stains on them. Bathroom had drywall tape falling down. Read the reviews the next day and found that this is not favorably reviewed. Spend the money and stay across the street. Very disappointing for a IHG property!
Customer avatar
Posted by
onAugust 29, 2022
Hi Ed from PA,
We appreciate your continued loyalty to IHG One Rewards and thank you for choosing us to host your weekend visit.
We dedicate ourselves to providing an excellent hotel experience, and I am sorry we were not able to deliver during your stay. I've shared your comments with the hotel management and sent you a private message to discuss your experience further.
Thank you again for the business that you bring to Candlewood Suites! We hope you will give us another chance to show you your unsatisfactory stay was an exception.
Many Thanks,
Bhele B.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
2 out of 5
2 out of 5
Badly managed, badly trained staff
By Maurice from Petersfield UK
Food service is pretty poor, staff don’t understand enough English, or basic hospitality procedures. Mostly they try hard, but aren’t trined adequately for language or efficiently running a food or bar service
Customer avatar
Posted by
onAugust 29, 2022
Thank you for taking the time to provide us with this valuable feedback, Maurice. We know you have many choices, and we appreciate you choosing us.
We tried our best to give guests the finest hotel experience possible and exceptional service, but this time we fell short. We regret that the problems you had during your stay with us led to a less than ideal experience.
We have shared your sentiments with the management team to discuss this further.
We hope you will give us another chance by staying with us again to show you that your unsatisfactory stay was an exception.
Aleksandra V. - voco Times Square South
-1point
0of 1voted this comment as helpful.
 
Escape to a tranquil oasis at voco® Times Square South New York. Unwind in chic rooms with stylish comfort and stunning views of Hudson Yards and Manhattan West. Indulge in craft cocktails and small plates at Finches Den or host events in our modern spaces designed for every occasion. Located just two blocks from Penn and Moynihan Stations, our West Midtown hotel offers an unbeatable location near Hudson Yards, the High Line, Times Square, and the Theatre District. Explore the city’s best attractions, catch events at Madison Square Garden, or enjoy a leisurely stroll through Central Park. With impeccable service, contemporary accommodations, and a prime location, experience the best of New York City at voco® Times Square South.
 
Overall
3 out of 5
3 out of 5
Bed are nice but not too comfortable
By Idoko Edwin from NJ
The hotel is impressive but the room are small without refrigerator and microwave..
Customer avatar
Posted by
onAugust 29, 2022
We appreciate you sharing your feedback with us, Idoko. We are pleased that you enjoyed our hotel. We have shared your comments regarding the refrigerator and microwave with the management team for review and improvement.
Aleksandra V. - voco Times Square South
0points
0of 0voted this comment as helpful.
 
A business-friendly hotel opposite Messe Zürich convention centre with easy Zurich Airport access Holiday Inn® Zürich Messe hotel is a 10-minute walk from Zurich Oerlikon station, from where a 10-minute train ride takes you to Zürich Hauptbahnhof train station in the city centre, and a five-minute ride takes you to Zurich Airport . You can also reach the airport in 10 minutes by car. Facing the hotel, the Hallenstadion hosts international concerts and sports, or you can catch blockbuster shows at nearby Theater 11 . You can browse designer boutiques at the expansive Glatt shopping mall , six minutes' drive away, or head to the city centre for even more retail options. The hotel's seven high-tech meeting rooms can host events for up to 250 delegates . There's free Wi-Fi , a 24-hour Business Centre and on-site parking is available for a daily fee. Business guests are handy for companies including Amcor and Credit Suisse, and on the doorstep of the Messe Zürich for major exhibitions. Contemporary guestrooms all feature parquet floors, while executive rooms offer extra space and amenities. Enjoy a full American hot breakfast buffet and later, traditional dishes with a contemporary twist at Bits & Bites brasserie . Workout in the 24-hour Mini-Gym , before relaxing with a cocktail or glass of wine in the Lobby Bar or out on the terrace.
 
Overall
1 out of 5
1 out of 5
Horrible..
By Shailk from Zurich
Avoid this hotel at any way possible.. if you have kids do not even think of staying here..
Customer avatar
Posted by
onAugust 29, 2022
Hi Shailk,
We thank you for your stay and for being a loyal member of IHG One Rewards.

We dedicate ourselves to give an outstanding hotel experience, and I am sorry to learn that some aspects of your stay are not up to your standards. I have shared your comments with the hotel management and I'm confident that the actions will be taken. I have also sent you a private message to discuss your experience further.

We look forward to doing business again with you soon. Stay safe always!

Many Thanks,

Rizalin E.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
You're invited to the Holiday Inn Express in Carthage, Texas! Our accommodations are positioned in East Texas, just minutes away from the Louisiana Border. Corporate travelers will find plenty of nearby businesses during their stay. Our hotel is minutes from Chevron, DCP, Louisiana Pacific, ETMC, Panola College, Sheridan Production, and Tyson Foods. We offer free high-speed internet and copying, printing, and faxing services. Leisure travelers will enjoy a host of local attractions, including the Texas Country Music Hall of Fame & Tex Ritter Museum, Jim Reeves Memorial, Old County Jail Museum, and lots of shopping on the Town Square. When it comes to hotels in Carthage, TX, you can expect the best amenities and services from the Holiday Inn Express. We strive to meet your expectations with comforts like our sparkling, outdoor swimming pool & spa, a gazebo equipped with picnic space and grills, on-site laundry facilities, and a state-of-the-art Fitness Center. Travelers can wake up and join us every morning at our Breakfast Bar for a good hot breakfast and our delicious, signature cinnamon rolls.
 
Overall
1 out of 5
1 out of 5
Not a clean place
By A not satisfied customer from Texas
The room smelled like sweat and old building. The carpet was dirty and old. The bathroom had a lightbulb out was all rusted the bathtub was clogged. AC made a loud sound all night.
Customer avatar
Posted by
onAugust 29, 2022
Hi Valued Guest,
It’s always a delight for us to host one of our IHG®One Rewards members. We appreciate you for keeping the IHG Hotels & Resorts properties as your preferred choice for your business needs which shows us your trust and loyalty to our brands since 2018!
We do our best to offer an efficient and frictionless experience, I am sorry we did not deliver this time.
I’ve shared your sentiments with our management team, and I am positive that they will look into this matter immediately.
On a positive note, I am glad you appreciate our hotel’s variety of choices during breakfast.
Pleasure once again and I hope we’ll remain to be your dependable choice for your future visits!
All the best
Grace L.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Experience something different at voco® St. Augustine – Historic Area. Set on Anastasia Island, near the St. Augustine Historic District, our lifestyle hotel blends art deco style and a playful spirit. Ride the trolley down the cobblestone streets of St. Augustine's Old Town. Dine on a terrace overlooking the Colonial Quarter. Explore exciting attractions, including the Lightner Museum, St. Augustine Lighthouse, and the Alligator Farm. Enjoy an outdoor concert at The Amp or head to the beautiful Atlantic beaches nearby. Cozy up in designer rooms with refrigerators and invigorating showers. Swim in our outdoor pool and lounge on the sundeck. Enjoy local seafood and coastal fare at our restaurant, BLVD Bistro. Indulge in exactly what you need.
 
Overall
5 out of 5
5 out of 5
Home Away From Home
By Wknd Avd from Fl
Very clean, very warm and welcoming staff, will definitely stay here again!
Customer avatar
Posted by
onAugust 29, 2022
Thank you for your great review! We strive to provide the best hotel experience and exceptional service, so your feedback is very important to us. We are pleased that you enjoyed your stay and found our staff to be helpful and friendly.
Aleksandra V. - voco St. Augustine
0points
0of 0voted this comment as helpful.
 
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