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- First review commentFebruary 14, 2017
- Last review commentApril 23, 2025
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Extended Stay hotel with Full Kitchens in Myrtle Beach
Enjoy the convenient location to all of the best attractions of Myrtle Beach, South Carolina at the Staybridge Suites® Myrtle Beach-Fantasy Harbour hotel. Guests are within reach of everything this popular resort town has to offer and just a short distance from the airport. Your accommodations are in the center of it all. You'll love enjoying our complimentary, hot breakfast before strolling along the Boardwalk while shopping for souvenirs. Minutes from the hotel's site, Myrtle Beach offers surfing and swimming opportunities along with excellent sunbathing and picnic spots. After a long day in the sun, you can return to the hotel's welcoming suites. Myrtle Beach is teeming with business and corporate travelers enjoy amenities that ensure convenience. Free wired and wireless Internet access and a 24-hour Business Center help you stay productive. The convention center and universities like Coastal Carolina University are a short drive away. When you're looking for Myrtle Beach accommodations, look no further than this well-equipped hotel. The refreshing outdoor pool and well-equipped Fitness Center are some of the extras that help make your stay more memorable. Be sure to stop by the Pantry for snacks before heading down to the sports court, outdoor pool and courtyard. We invite you to "Get Comfortable" and call this hotel home on your next beach visit.
Overall
1 out of 5
DO NOT STAY HERE
By Meghan804
from Williamsburg, VA
Horrible experience. If it were not for the Holiday Inn Vacation Package that my husband had purchased, we would have opted to return home. The front desk, the Holiday Inn Vacation team, and IHG customer service did not take any action regarding the problems we highlighted. This was our first Valentine's Day as a married couple, and we endeavored to stay away from the hotel as much as possible. I urge others to save their money and choose a different place to stay.
Posted byCorporate
onMarch 4, 2025
Hello Meghan804,
Thanks for choosing Staybridge Suites Myrtle Beach - West for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Corvallis Hotel on Willamette River Within walking distance of Historic Downtown Corvallis’ shops and restaurants, this Holiday Inn Express® is the perfect location for your trip to the Willamette Valley. Just a few minutes from Oregon State University, our hotel provides the ideal lodging facility for campus visits and exciting opportunities to cheer on the OSU Beavers at Reser Stadium, Gill Coliseum and Goss Stadium. Guests can enjoy the picturesque scenery of Willamette River from the comfort of their room, or by strolling along our riverfront walking path. Enjoy our complimentary Express Start breakfast each morning. Relax in our heated indoor pool and whirlpool or work up a sweat in our Fitness Center. Corvallis offers a very unique variety of activities to enjoy, including the local Farmer’s Market, DaVinci Days, and the Red, White, and Blue Festival. Conveniently located near Hewlett Packard, CH2M Hill and NuScale Power, our Holiday Inn Express® Corvallis hotel promises all the comforts of home on any business trip. With our 24-hour Business Center and complimentary high-speed wireless Internet access throughout the hotel you are sure to stay connected throughout your stay. Whether you are joining us for business or pleasure, we are sure to exceed your expectations!
Overall2 out of 5
Poor customer service
By S+K_WA
from Auburn, WA
When we checked into our room there were hundreds of ants in the bathroom and entry way. We told the front desk and they said they would have maintenance set some traps. I asked if there was another room we could be moved to as it would take a day or two for traps to eliminate the ants. They said they were fully booked, as well as the rest of the hotels in town. I understand that is out of their control and that's okay. However, the solution was to offer us a complimentary bottle of water. That might be an acceptable resolution if our mini fridge wasn't working, but being that we were sharing our room with pests, it left us very disappoint that was in his words was "the best we can do".
I appreciated maintenance coming promptly to set traps, however when he walked in an upon seeing the ants said "you have too many" it confirmed to us this was a significant problem. In addition, the toilet would run continuously every time it was flushed, requiring us to open the top an manually unstick the float to get it to stop. Upon checking out we notified the front desk of the issue. Not as a complaint, but as an FYI so they could fix it for the next guest. We were told "okay, thanks" and I'm not convinced it was even going to be looked at. It would have been really easy for them to simply say I'm really sorry you had to deal with that, thanks so much for letting us know and we are going to get right on it. It just seemed like between the ants and the toilet issue nobody really cares about the guest experience.
Posted byCorporate
onMarch 4, 2025
Hello S+K_WA,
Thank you for your stay at the Holiday Inn Express Corvallis-On The River, Oregon. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Embrace the culture and music roots of Memphis at the Crowne Plaza® Memphis Downtown. Our modern hotel is across from the Renasant Convention Center and a mile from the Beale Street Entertainment District and St. Jude Children’s Research Hospital. Ride our free shuttle to downtown Memphis attractions like AutoZone Park and FedEx Forum, or enjoy live music and famous BBQ joints. We are only 20 minutes from the Memphis Zoo and Graceland.
Retreat to contemporary rooms and suites with warm décor and energizing views. Work out in our Fitness Center or enjoy a swim in the outdoor pool. Savor Southern comfort food at Notes & Provisions restaurant and bar. Experience the home of the blues and birthplace of rock 'n' roll in a vibrant Memphis setting.
Overall2 out of 5
Do not stay
By Jimmy
from St. Louis
We had booked a room for two nights with two queens, but instead got two doubles which was not enough bed space for our family of four, but we didn’t say anything because we were all on same floor as kids’ team. Our room faced the highway which was extremely loud making it difficult to sleep. Our room was never cleaned nor replenished with towels - we did not have a “Do not clean this rooom” tag on our door either. The phone in our room did not have a front desk button or a number to dial to get front desk, so we ended up reusing towels. The shower was spraying everywhere and the drywall ceiling accumulated water which makes you wonder about mold buildup.
Posted byCorporate
onMarch 4, 2025
Hello Jimmy,
Thank you for your stay at the Crowne Plaza Memphis Downtown, Tennessee. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the Staybridge Suites Houston IAH-Beltway 8 which is less than 6 miles from the George Bush Intercontinental Airport. We are centrally located with accessibility to I-45, US-59, and Sam Houston Tollway to ensure a convenient commute anywhere in Houston. Looking for the perfect business hotel or long term stay hotel? We offer complimentary Wi-Fi, a 24-hour business center and spacious work areas in our guest suites. We are close to corporate offices including HMH Drilling, Praxair, Airgas, Baker Hughes, Halliburton, Schlumberger and General Electric.
You’ll enjoy the comforts of home in this Extended Stay Hotel featuring full kitchens in every apartment style suite, onsite complimentary laundry facilities, 24-hour fitness center and seasonal outdoor pool. We offer complimentary hot breakfast buffet and a weekly social reception offering light fare and drinks. Wanting to extend your business trip with family? We are pet friendly and family friendly too and are close to many major Houston attractions.
Overall2 out of 5
Road noise and cannabis smell
By Kp1973
from Denmark
Booked this hotel for 4 nights, we ended up moving after one night, there was so much noise from trafic, and the 4th floor had a strong smell of canabis. There was a guy lying on the floor next to the elevator, completely wasted, this is not the IHG standard, I'm a Diamond Elite costumer, and this is the worst hotel I have stayed at.
Posted byCorporate
onMarch 4, 2025
Hello Kp1973,
Thank you for your stay at the Staybridge Suites Houston IAH - Beltway 8, Texas. I appreciate your IHG One Rewards Diamond Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Make yourself comfortable at our pet friendly hotel We are conveniently located in Downtown Augusta on Broad Street and a few blocks to the Medical District. Only 15 minutes from the Augusta Regional Airport (AGS) and just minutes from Augusta Riverwalk, you will find some of Georgia’s awe-inspiring views along the Savannah River. Less than 1 mile from the Augusta Convention Center , we are the perfect location for events including Peach Jam, TechNet, and more. Whether you are in town to enjoy the Masters at the Augusta National Golf Course , Ironman Race, Arts in the Heart of Augusta Festival, Augusta Cutting Horse Futurity, or visit Augusta University, you will experience all the shopping, dining and entertainment options the Downtown Business District has to offer. There are many unique restaurants and entertainment choices in the downtown area within blocks of the hotel. The James Brown Statue, James Brown Arena, and the Historic Miller Theater are within five blocks of our location. We offer complimentary gated secured parking and free shuttle service within 10 mile radius of hotel upon availability. While with us, we provide for all you need, be it a snack from the lobby market, a refreshing dip in our seasonal outdoor pool , or a great workout in our 24 hour fitness center with outdoor putting green. Start each day with the free, hot breakfast when you "Stay Smart" with us!
Overall1 out of 5
One of the worst stays at a hotel I have ever expereinced
By Ben1968
from Georgia
We stayed at the hotel on Saturday, February 22nd to attend a concert at the Bell auditorium. I picked the hotel because it was close to the venue and had a very reasonable rate. I also checked the reviews and everything seemed good.
However, this was one of the worst hotel stays I have experienced. 1. The hotel is under renovation and that was not mentioned when booking the the room. 2. Even though the room we stayed in had been renovated, the mattress was not new. It had a deep depression in the middle and it was impossible to sleep without rolling or sliding into the middle, so it was extremely uncomfortable. 3. The noise level of the room was unacceptable. You could hear people talking in the hall like they were in the room with you. 4. The coffee maker in the room did not work. It was a Keurig and there were pieces that were obviously missing. 5. There was no coffee in the lobby. 6. There was supposed to be a complementary full breakfast. The only thing available for breakfast was cereal and yogurt.
I would have addressed this with the staff on-site, however the line for the desk was 10 people and there was a sheriff's deputy behind the desk and no sign of an employee of the hotel.
Posted byCorporate
onMarch 4, 2025
Hello Ben1968,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express Augusta Downtown, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
Blend work, travel, and culture seamlessly at Crowne Plaza® Milwaukee South, located just off I-94, less than three miles from General Mitchell International Airport and 10 miles from downtown. Stay close to top area attractions like the Milwaukee Art Museum, Grant Park Beach, and the Harley Davidson Museum. Attend major events and music festivals like Milwaukee's Summerfest and the Wisconsin State Fair, minutes from our hotel.
Our luxury accommodations are perfect whether you are traveling for business or leisure. Plan events in 22,885 sq. ft. of event space with 11 distinct spaces and a two-hour response guarantee. We offer upscale amenities like a free airport shuttle, an indoor pool, a Fitness Center, a 24-hour Business Center, and Crowne Plaza's Sleep Advantage® Program.
Overall1 out of 5
Check for hidden cameras
By Dancemom
from Illinois
I typically like to give the benefit of the doubt but the way this whole situation was handled is very unsettling. I will NOT be returning to this location and avoiding all other locations in the future. We found what we are 99% sure to be a hidden camera under our tv in our bedroom pointed straight at the bed. It was hidden to make it seem like a “sensor of some sort” on the device it says 54M4- everything I have looked up says its a hidden camera. My under age children, myself and my fiance were all changing in that room over the course of the THREE DAY STAY….. We were there for a dance competition and checked with the whole entire team and sent a picture of the device and NO OTHER ROOM HAD IT IN THERE!! The manager on duty left in the middle of doing the police report (sketchy if you ask me). This whole situation was handled poorly. And i still have not received my refund.
Posted byCorporate
onMarch 4, 2025
Hello Dancemom,
I welcome your thoughts, and we are grateful you chose to stay at our Crowne Plaza Milwaukee South, where we make business travel work. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
At the crossroads of Canal and Bourbon Streets, in the heart of New Orleans, Crowne Plaza New Orleans French Quarter – Astor invites you to experience a seamless blend of comfort and sophistication. With 20 versatile meeting rooms and 32,000 square feet of event space, our hotel is a haven for grand conferences and unforgettable celebrations.
Step into the vibrant tapestry of the French Quarter, where cobblestone streets tell tales of history. Savor the sweet, powdered magic of beignets at Café du Monde, delve into the compelling stories at the National WWII Museum, or uncover treasures while antique shopping along Royal Street and the Garden District. Roar with the crowd at Caesars Superdome, then indulge in rich Cajun flavors as jazz melodies weave through the air, capturing the city's soul.
When the day’s adventures wane, retreat to our elegant guest rooms and experience the restorative comfort of our plush bedding, free Wi-Fi, and premium amenities. We look forward to welcoming you to our charming New Orleans French Quarter hotel.
Overall1 out of 5
Horrible customer service
By Anonymous
from Houston , Tx
Check in was at 4pm but our room was not ready until 6, they had 2 people checking in about 10-15 guest at one point. When asked why the room wasn't ready they blamed it on housekeeping as if it was a different company and they had no control over it. They were obviously under staffed for the Mardi Gras weekend and we as the customers had to suffer for their poor planning. The employee at the counter who claimed her name was Asia, had an attitude as soon as we approach the counter as if she didn't care or didn't want to be there. Once we checked in we went up to the elevator and had to stand there for a few minutes trying to figure out why it wouldn't take us to our floor. Luckily someone staying at the hotel instructed us on how to use it and made a comment on why we weren't told how to use it like she was. The toilet seat was loose to the point that it would move so much that it was hard to use. Overall it was a horrible experience and i will not book at this hotel ever again.
Posted byCorporate
onMarch 4, 2025
Hello Valued Guest,
I welcome your thoughts, and we are grateful you chose to stay at our Crowne Plaza New Orleans French Quarter - Astor, where we make business travel work. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
This modern AA 4-star hotel has a gym, a spa and an indoor pool, just 5 minutes from Peterborough city center.
The hotel is set in landscaped gardens with large events space, onsite parking and a leisure club.
The Holiday Inn® Peterborough – West hotel is only 5 minutes by car from the city centre. We’re close to the A1(M and A47, and direct trains from nearby Peterborough Station can whisk you into London in less than 45 minutes.
The hotel boasts 13 flexible meeting rooms onsite, and the banqueting suite has space for up to 450 guests. If you’re not working, you can admire Peterborough's stunning 13th-century Norman Cathedral, play 18 holes at the Thorpe Wood Golf Course opposite the hotel, enjoy a countryside walk in Ferry Meadows Country Park, or visit the beautiful Burghley House.
Our bedrooms have high-quality bedding and a choice of pillows. The Open Lobby is a great place to relax or work with connections for laptops, comfy chairs where you can watch TV with a drink. Snacks, Starbucks coffee and hot food are available all day.
The Leisure Club has an indoor pool, and you can work out at the Gym, de-stress in the sauna or indulge in a treatment at RO Skin Beauty.
Overall1 out of 5
so tired, feel awful
By peter21
from Chester
this was last night 23rd February
Once again I booked on the IHG app , where it stated £71 all taxes and fees included
Guess what I had to pay car park fees, so they were not included, so dont advertise , its called telling lies
Once again I booked on the IHG app , where it stated £71 all taxes and fees included
Guess what I had to pay car park fees, so they were not included, so dont advertise , its called telling lies
Also i was in room 308, the noise outside the room, was a joke, I could not sleep, I was an noisey generator or coolent system, or something, I was so loud, on and off all night I could not sleep
I complained 3 times, even going down to reception, and one bloke came to my room.
I complained 3 times, even going down to reception, and one bloke came to my room.
I stated I was not paying for this, they stated They would pass on to morning staff, Guess what checked out, nothing said, , I was too tired to argue. Its disgusting, they did not care, horrible people who treat customers like dirt
not acceptable
not acceptable
Posted byCorporate
onMarch 4, 2025
Hello peter21,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Peterborough - West, where travel is a joy for all. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
Conveniently located in the heart of downtown Columbus, with proximity to I-70, I-71, and I-670, the Holiday Inn Columbus Dwtn-Capitol Square offers unparalleled access to the city's best attractions. Visit Ohio State University, tour the Statehouse, enjoy the Columbus Zoo, and explore the Center of Science and Industry (COSI). Medical visitors are within walking distance of Grant Medical Center and Nationwide Children’s Hospital. Adults enjoy a night out in the Brewery District or German Village.
We offer amenities to minimize stress and maximize comfort, like our gated parking for just 12 USD per night and free EV charging stations. Stay active in our Fitness Center, take a dip in our indoor pool, and savor delicious dining at our on-site restaurant, Burger Theory, where kids under 12 eat free.
Host meetings and events in our ballroom and boardroom for up to 250 guests. At the end of the evening, unwind in accommodations designed for your ultimate comfort. We blend a prime location with comfort and hospitality to provide an exceptional stay in the heart of Columbus.
Overall1 out of 5
dirty room
By Nicole
from Toledo, ohio
room was dirty, hair in bed and bathroom, food on the walls, carpet stained and hole in door and wall. front desk did accommodate my complaint and switched me to a new room which was better, not great. Power went out due to snow storm- poor communication and direction as to what to do! couldn’t figure out how to get to main lobby to leave. Had to go through laundry room to get to main lobby!
Posted byCorporate
onMarch 4, 2025
Hi Nicole,
Thank you for sharing your thoughts about your stay at the Holiday Inn Columbus Downtown-Capitol Square. Your loyalty as an IHG One Rewards member since 2017 is appreciated.
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visit with us. I sent you a private message to discuss this further.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Considered one of the Most Preferred Hotels in the North Shore Suburbs of Chicago for Leisure and Business Travelers around the World, we are an all-suites property situated in the Glen Town Center of Glenview's Business, Shopping and Dining District. Located just minutes from Corporate Offices such as Medline, UL, Illinois Toll Works, Astellas, Grainger, Crate & Barrel, Walgreens, Anixter, Highland Bakery, FedEx, UPS and many more. We offer three different room types, which all include fully equipped kitchenettes, that give an At-Home atmosphere. The rooms all include a complimentary hot breakfast buffet everyday and evening social events every Monday, Tuesday and Wednesday (excluding holidays) that includes a light meal, beer, wine, and other beverages. Complimentary Wi-Fi, Complimentary Guest Laundry Facility and Complimentary parking are some of the extra perks that are also offered. Pets are also welcome at our hotel. Guests have access to our 24-hr Fitness Center, indoor heated pool and fire pit with pergola as well as Outdoor Grills for our all guests to utilize during the stay. There is a complimentary shuttle during the weekdays for anywhere local within a 7-mile radius to local businesses and shopping areas. Long or Short Term stays, the Staybridge Suites Glenview hotel has all the amenities you need during your travels.
Overall2 out of 5
Nice beds and breakfast, that’s all.
By Megsnap
from Appleton WI
Very run down hotel. Absolutely nothing like other Staybridges I have stayed in. The kitchen, bed and breakfast served were the only nice things about this hotel. The room smelled bad, the couch was so worn and stained we never sat on it. The bathroom had broken tiles and mildew. Kitchen island and bathroom counters had staining.
Posted byCorporate
onMarch 4, 2025
Hello Megan813B,
I welcome your thoughts, and we are grateful you chose to stay at our Staybridge Suites Chicago -- Glenview, where we believe our guests deserve more. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.