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- Review comment count74445
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- First review commentFebruary 14, 2017
- Last review commentApril 3, 2025
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Corporate's Review Comments
Welcome to the brand new Holiday Inn Express & Suites El Paso North!
This new and modern hotel is located 3 miles from the Fort Bliss Cassidy Gate, and minutes from Boeing, Lockheed Martin, BAE Systems, Raytheon Butterfield Trail Industrial Park and 100 yards from the North East US Border Patrol Sector. We offer the ideal location for travelers looking to stay a couple days or several months. Holiday Inn Express & Suites El Paso North offers amenities to make you feel at home.
Whether you are here on business or pleasure, we have everything you need! Enjoy complimentary high-speed Internet, hot breakfast, Business Center, Fitness Center, 24 hour Market, an outdoor pool and guest rooms that come with flat screen TVs, spacious work areas, Keurig coffee maker, a refrigerator and microwave and thoughtful guest bathroom amenities.
While visiting, you can enjoy the local sites, Franklin Mountain State Park, Wilderness Park Museum, Scenic Drive, El Paso Zoo and Southwest University Park, home of the Chihuahua's AAA Baseball Team and the El Paso Locomotive FC Soccer Team. Our Second to None friendly staff is waiting for you at Holiday Inn Express & Suites El Paso North!
Overall
3 out of 5
Ok breakfast but the hotel needs a lot of improvements
By Flower
from Denver
I will not stay at this hotel never again, I booked it because it was close to the event that we were attending to, but I would have known I would of reserved something else and drive a little bit further, the room was very very dirty and the bathroom was worse!!!
Posted byCorporate
onApril 1, 2025
Hi Flower,
I've read your review of your past stay. Thank you for being our valued guest. Thank you for your loyalty and I'm happy that you've stayed at our Holiday Inn Express And Suites.
We aim for our guests to have the best hospitality in the city. I’m sorry about what happened during your stay. I will be sharing this feedback with hotel management for immediate correction.
We hope to regain your trust and confidence in our service.
Warm Regards
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the Holiday Inn Express® Hotel & Suites Paris Texas. Holiday Inn Express® Hotel & Suites Paris Texas has excellent amenities, including free Express Start Breakfast Bar, an indoor pool and whirlpool, 24-hour fitness center, 24-hour business center, Suite Shop, free high-speed wireless internet, and smoke free rooms. Our 1250 sq. ft. meeting space is an ideal place to hold company meetings or serve as a home base for your sports team! Paris Regional Medical Center and Paris Junior College are approximately two miles away. In and around Paris, Texas you will find companies such as Kimberly-Clark, Campbell’s Soup, American SpiralWeld Pipe Company, Silgan, and International Paper. While in Paris, Texas, the Eiffel Tower with its red Stetson is a must-see at Love Civic Center as well as the Red River Valley Veterans Memorial and our world class Pump Track. Tour the Santa Fe Train Depot before heading to an event at Heritage Hall. Spend a day at Pat Mayse Lake or Lake Crook, a favorite summertime stop for the hotel guests. A great time awaits you in this fun town and our fantastic location is near Cox Field Airport and historic downtown. While you are there, visit Lamar County Chamber of Commerce for local artwork and souvenirs! Book your room today at the Holiday Inn Express® Hotel & Suites Paris Texas!
Overall1 out of 5
Terrible Greedy Management
By Travelforwork1
from Dallas, Tx
I have been an IHG member for many years. I've stayed in the best and in the so-so's. I always appreciate when I encounter a staff that is welcoming, professional, and fair. This Paris location was by far, one of the worst.
I booked through the IHG reservations (Corporate). I requested (as always) a top floor, single king bed. Was told the corporate rate was about 129.00. When I arrived after driving for hours, I had to wait for the front desk lady to finish her smoke outside the entrance door. Then, without any greeting I was told that my "jacuzzi room" was ready. I said "huh?" Why would I want a jacuzzi room??? She basically told me that oh well, that's what the "system" said I ordered and therefore that's what I was getting. Suddenly my rate shot up to 179$ without any explanation. When I finally spoke to the branch manager, she (after a few minutes of looking at me like I was out to pull some kind of stunt with my complaint), finally agreed to take of a measly 20$. This kind of terrible management and greed makes me seriously miss the days when people actually appreciated those who choose their business. I will never stay at this branch again. Also, the bed had a mattress that must have been 15 years old. I slept like a chocolate in a chocolate box.
I booked through the IHG reservations (Corporate). I requested (as always) a top floor, single king bed. Was told the corporate rate was about 129.00. When I arrived after driving for hours, I had to wait for the front desk lady to finish her smoke outside the entrance door. Then, without any greeting I was told that my "jacuzzi room" was ready. I said "huh?" Why would I want a jacuzzi room??? She basically told me that oh well, that's what the "system" said I ordered and therefore that's what I was getting. Suddenly my rate shot up to 179$ without any explanation. When I finally spoke to the branch manager, she (after a few minutes of looking at me like I was out to pull some kind of stunt with my complaint), finally agreed to take of a measly 20$. This kind of terrible management and greed makes me seriously miss the days when people actually appreciated those who choose their business. I will never stay at this branch again. Also, the bed had a mattress that must have been 15 years old. I slept like a chocolate in a chocolate box.
Posted byCorporate
onApril 1, 2025
Hi Travelforwork1,
Thank you for staying at the Holiday Inn Express & Suites Paris. We appreciate you as an IHG One Rewards Diamond Elite member and your loyalty since 2009. We work hard to deliver an exceptional guest experience. I am sorry for the level of customer service you received during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to serve you better.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
The Holiday Inn Express & Suites Alpharetta – Windward Parkway will satisfy the ever-evolving needs of today's business and leisure travelers. Our spacious guest rooms and suites are perfect for every guest. Our location is excellent for shopping, dining, and sightseeing. We also offer one meeting room for small meetings or family gatherings. Our space can hold up to 40 guests, depending on setup (catering services available). Our seasonal outdoor pool is a great place to enjoy the beautiful Atlanta weather.
If you need to access a computer or print a document, our 24-hour Business Center is available for your out-of-office needs. We are perfectly situated in the Alpharetta Business Corridor , which includes: Fiserv, Andritz, Avanos,Hewlett Packard, UPS, IBM, General Motors Training, Siemens, McKesson, ADP, and many more, and we are minutes away from Avalon. Our front desk staff is available 24 hours and can assist you with all of your travel needs.
Leisure guests will find the Holiday Inn Express & Suites Alpharetta – Windward Parkway near popular Alpharetta attractions: Amerisbank Stadium, Topgolf, shopping at Northpoint Mall and Avalon. Pets are welcome. Less than 10 minutes away are Jekyll Brewing and Currahee Brewing Company.
From a Fitness Center to free Wi-Fi access in every room, we will take good care of you at the Holiday Inn Express & Suites Alpharetta.
Overall1 out of 5
Beware if you check out early.
By Bsmo
from Alaabama
’ve stayed at 100s of IHG properties. Last week I had 2 rooms check out early and they still charged my for both rooms all week. I’ve called 3 times and have been promised a refund all 3 times and I’m still out $400. Really makes me want to stop using IHG properties! Beware of this hotel
Posted byCorporate
onApril 1, 2025
Hi Bsmo,
Thanks for your review and for staying at Holiday Inn Express & Suites Alpharetta - Windward Parkway. We appreciate you as an IHG® One Rewards Platinum Elite member and value your business. We work hard to deliver an exceptional guest experience. I am sorry for what happened. I have shared your comments with the hotel management and sent you a private message with additional details.
Again, thank you for staying with us. We value your input and would love to make it up to you.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
The Holiday Inn Express & Suites Alpharetta – Windward Parkway will satisfy the ever-evolving needs of today's business and leisure travelers. Our spacious guest rooms and suites are perfect for every guest. Our location is excellent for shopping, dining, and sightseeing. We also offer one meeting room for small meetings or family gatherings. Our space can hold up to 40 guests, depending on setup (catering services available). Our seasonal outdoor pool is a great place to enjoy the beautiful Atlanta weather.
If you need to access a computer or print a document, our 24-hour Business Center is available for your out-of-office needs. We are perfectly situated in the Alpharetta Business Corridor , which includes: Fiserv, Andritz, Avanos,Hewlett Packard, UPS, IBM, General Motors Training, Siemens, McKesson, ADP, and many more, and we are minutes away from Avalon. Our front desk staff is available 24 hours and can assist you with all of your travel needs.
Leisure guests will find the Holiday Inn Express & Suites Alpharetta – Windward Parkway near popular Alpharetta attractions: Amerisbank Stadium, Topgolf, shopping at Northpoint Mall and Avalon. Pets are welcome. Less than 10 minutes away are Jekyll Brewing and Currahee Brewing Company.
From a Fitness Center to free Wi-Fi access in every room, we will take good care of you at the Holiday Inn Express & Suites Alpharetta.
Overall1 out of 5
Stole my money
By Bsmo
from Alaabama
I’ve stayed at 100s of IHG properties. Last week I had 2 rooms check out early and they still charged me for both rooms all week. I’ve called 3 times and have been promised a refund all 3 times and I’m still out $400. Really makes me want to stop using IHG properties! Beware of this hotel.
Posted byCorporate
onApril 1, 2025
Hi Bsmo,
Thanks for staying at the Holiday Inn Express & Suites Alpharetta - Windward Parkway. We appreciate you as an IHG® One Rewards Platinum Elite member and value your business. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for what happened. I have shared your comments with the hotel management so they can address this internally.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
A stylish hotel in a Grade II listed building with an art deco restaurant and free WiFi
Crowne Plaza® Liverpool John Lennon Airport hotel is within easy reach of Liverpool and Manchester via the M57 and M62 motorways, which are only an 11-minute drive away. Drop your car off in the large car park and take a direct train into the city centre from Liverpool South Parkway station, eight minutes away by bus. Liverpool John Lennon Airport is just five minutes away by car.
A Crowne Plaza® Meetings Concierge is your point of contact for organising events. The spacious Aerial Suite and Blenheim De-Havilland Room host social dinners and corporate functions, and you can also hold conferences in the 12 modern meeting rooms with smart TVs. The hotel is connected with free WiFi.
Many of Liverpool's attractions are within a half-hour's drive, including the famous football pitches Goodison Park and Anfield Stadium. There's shopping and dining at Liverpool ONE complex, and music fans love The Cavern Club.
You can dine our brand new restaurant, "spk.", which serves the best local cuisine - or as scousers say, scran. Or have a cocktail in our comfortable lounge bar. The hotel is located in the heritage-listed, 1930s former Speke Aerodrome building. You can spot vintage aircraft on a nearby apron as you eat breakfast in the former arrivals hall.
Enjoy access to the David Lloyd Leisure club and enjoy the Swimming Pools, Sauna, Steam Room or Gym.
Overall3 out of 5
Good location of the hotel
By Justyna
from Ireland
Location of the hotel is good, close to the airport and with really good connection to city center. Rooms are fine bit dusty . We arrived to hotel around 11pm was gentleman on the reception he did quick check in, show us where to go to the room and that's it. He didn't say anything about hotel, he didn't mention that we have breakfast included and where is breakfast also what time. For me is a lack of communication , I expect more from reception person bit disappointed with that.
Breakfast was good & Breakfast team doing amazing job with caring about customers!
We stay 2 nights and after we check out early morning so on the reception was nights team very helpful with information about taxi, we asked for water so they give to us complimentary what was nice touch! But unfortunately they didn't ask how was our stay. So Front Office should work a bit about customers service.
Breakfast was good & Breakfast team doing amazing job with caring about customers!
We stay 2 nights and after we check out early morning so on the reception was nights team very helpful with information about taxi, we asked for water so they give to us complimentary what was nice touch! But unfortunately they didn't ask how was our stay. So Front Office should work a bit about customers service.
Posted byCorporate
onApril 1, 2025
Hi Justyna,
Thank you for staying at the Crowne Plaza Liverpool John Lennon Airport and leaving us feedback. We value your business and work hard to deliver an exceptional guest experience. I am sorry about the level of customer service you received during your stay. I have shared your comments with the hotel management to address this with the team.
Again, thanks for staying with us. We welcome the opportunity to serve you better.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Experience comfort and convenience at the Holiday Inn® Grand Rapids Downtown, in the Hotel District. Just 15 miles from Gerald R. Ford International Airport (GRR) and near the DeVos Convention Center, we offer easy access to cultural sites like the Grand Rapids Art Museum (GRAM) and the Gerald Ford Presidential Museum. Enjoy entertainment at Van Andel Arena and family fun at the Children’s Museum or John Ball Park Zoo. Business travelers find nearby corporate giants like Corewell Health, Michigan State University, Steelcase, and Founders Brewing Company.
Enjoy all-day dining at Burger Theory, our full-service restaurant and bar. Our eco-conscious hotel offers amenities to enhance your stay like free parking and free Wi-Fi, an indoor pool and hot tub, Fitness Center and flexible meeting spaces with full-service catering available. Explore all Grand Rapids has to offer with us as your home base.
Overall5 out of 5
Great location, friendly staff, excellent amenities
By KrisC35
from Chicago, IL
The location is ideal as was the price! The hotel was clean, had lots of amenities, the staff was friendly, and breakfast was delicious!
Posted byCorporate
onApril 1, 2025
Hi,
We're thrilled to hear that you enjoyed your stay, from our ideal location to our friendly staff and delicious breakfast. Your positive feedback about our cleanliness and amenities is greatly appreciated. Thank you for choosing us and we look forward to welcoming you back in the future.
- The Staff at Holiday Inn Grand Rapids Downtown
0points
0of 0voted this comment as helpful.
Welcome to the birthplace of jazz! Just two blocks from the French Quarter and Bourbon Street, Holiday Inn New Orleans-Downtown Superdome is your gateway to adventure in New Orleans. Explore nearby attractions like the National World War II Museum and the Audubon Aquarium and Zoo. Catch a game at Caesars Superdome and Smoothie King Center, or try your luck at Harrah’s Casino. We are also next to the Biomedical District, which includes the University Medical Center, VA Hospital, Tulane Medical Center, and LSU Health Sciences Center.
Host events in our versatile venues and enjoy amenities like our rooftop pool, fitness center, and free Wi-Fi. Savor delicious dining at our onsite restaurant, and unwind in our spacious guest rooms with stunning city views. At Holiday Inn New Orleans-Downtown Superdome, we provide the perfect blend of comfort and convenience for an unforgettable stay.
Overall5 out of 5
Cleanliness of property
By Dominique
from MS
I enjoyed my stay. The property and room were very clean. The staff were friendly. I recommend you to book your next stay here. Great price for my room.
Posted byCorporate
onApril 1, 2025
Hi Dominique,
We're thrilled to hear that you enjoyed your stay and found our property clean and our staff friendly. Your recommendation means a lot to us. We look forward to welcoming you back in the future. Thank you for your positive feedback!
- Tamika Harris, Director of Guest Service
0points
0of 0voted this comment as helpful.
Located in the heart of downtown Duluth, Holiday Inn & Suites Duluth-Downtown is near Canal Park, Miller Hill Mall, and Duluth International Airport. Connected to the indoor skywalk system, easily explore Duluth Entertainment Convention Center and AMSOIL Arena. Visit attractions like Glensheen Mansion, the Great Lakes Aquarium, and Spirit Mountain. Hike Lake Superior Trail, visit Park Point Beach, and the Aerial Lift Bridge.
Business travelers enjoy proximity to businesses like Aspirus St. Luke’s, Essentia, Enbridge, and Maurices. Host events in our venues, dine at our two restaurants, unwind at our indoor pool, and stay active in our Fitness Center. Enjoy free parking, complimentary Wi-Fi, and free shuttle service. Your Duluth adventure awaits!
Overall4 out of 5
Amazing Service
By AAABS
from Duluth
Katie at the front desk makes the experience amazing
She was also super helpful with all out needs even walking us to the sky walk making sure it was open after the event made sure we knew where everything was and if we were unsure she walked us to where we should be
She was also super helpful with all out needs even walking us to the sky walk making sure it was open after the event made sure we knew where everything was and if we were unsure she walked us to where we should be
Posted byCorporate
onApril 1, 2025
Hi,
We're thrilled to hear that you had a positive experience with our front desk staff, particularly Katie. It's great to know that her assistance made your visit more enjoyable. We'll be sure to pass along your kind words. Thank you for your feedback and the 4-star rating!
- The Staff at Holiday Inn & Suites Duluth Downtown
0points
0of 0voted this comment as helpful.
Experience comfort and convenience at the Holiday Inn® Grand Rapids Downtown, in the Hotel District. Just 15 miles from Gerald R. Ford International Airport (GRR) and near the DeVos Convention Center, we offer easy access to cultural sites like the Grand Rapids Art Museum (GRAM) and the Gerald Ford Presidential Museum. Enjoy entertainment at Van Andel Arena and family fun at the Children’s Museum or John Ball Park Zoo. Business travelers find nearby corporate giants like Corewell Health, Michigan State University, Steelcase, and Founders Brewing Company.
Enjoy all-day dining at Burger Theory, our full-service restaurant and bar. Our eco-conscious hotel offers amenities to enhance your stay like free parking and free Wi-Fi, an indoor pool and hot tub, Fitness Center and flexible meeting spaces with full-service catering available. Explore all Grand Rapids has to offer with us as your home base.
Overall5 out of 5
Great guest service
By Tloyd
from Michigan
Great stay, will definitely stay again..stayed as a girls weekend and was impressed.
Posted byCorporate
onApril 1, 2025
Hi Tloyd,
We're thrilled to hear you had a great stay and plan to return! It's wonderful to know that your girls' weekend was a success. We look forward to welcoming you back in the future.
- The Staff at Holiday Inn Grand Rapids Downtown
0points
0of 0voted this comment as helpful.
Consider yourself at home at the Candlewood Suites, Ft. Jackson Columbia. This extended stay pet friendly hotel is located off of I77, just minutes from downtown Columbia, University of South Carolina, South Carolina Fairgrounds, Riverbanks Zoo, Botanical Gardens, Colonial Life Arena and CAE. We are a short drive to the Shaw AFB, McEntire National Guard Base and Fort Jackson. Please note that we are not located on base. We are also close to Prisma Health Richland Hospital, Providence Hospital and Dorn Veterans Hospital.
With our all-suite hotel, you have the option to stay a single night or a few weeks and still maintain that "home away from home" feeling. You can count on us to have everything you need whether you are traveling on business or that long awaited family getaway. All suites feature fully equipped kitchens. Keep your daily routine with some of our complimentary amenities including Wi-Fi access, 24-hour guest laundry, seasonal outdoor pool and fitness center.
We offer additional amenities for your extended stay with us. Unique to Candlewood Suites®, our Lending Locker is stocked with household items and more to ensure you have everything you need to feel at home. We feature a 24-hour market that offers a wide variety of food and beverage items for purchase.
Overall3 out of 5
Spacious room but had "roomates"
By ChosenTrucker
from South Carolina
Room was a nice size...amenities were nice. TV was huge and wifi was strong. However, there was definitely a roach problem. I don't get bothered by one or two, it happens, bit i killed a total of about 7 during my stay. This needs to be addressed.
Posted byCorporate
onApril 2, 2025
Hi ChosenTrucker,
Thank you for choosing our Candlewood Suites Columbia Fort Jackson and for sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Diamond Elite members.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.