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    February 14, 2017
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    April 19, 2025
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Corporate's Review Comments
 
Relax and Unwind at Our New Hotel in Statesville With top-notch amenities and quality service, the newly built Holiday Inn Express® hotel in Statesville promises guests a worry-free stay. Ideally situated off I-40, just a half mile from I-77, our hotel offers contemporary, practical guest rooms in a location that is hard to beat. Leisure travelers love our Statesville, North Carolina hotel's close proximity to area attractions such as Richard Petty Motorsports Museum and Gift Shop, Lake Norman State Park, Hiddenite Gems, National Balloon Rally and downtown Statesville. Guests of our hotel start each morning off right with a complimentary, hot breakfast from our Express Start Breakfast Bar, which features our signature cinnamon rolls. Guests traveling to Statesville for work, appreciate our close proximity to local businesses, including Iredell Memorial Hospital, DANA Corporation and JC Penney. For added convenience, we offer a 24-hour Business Center with fax, copy and computer services. Our hotel in Statesville also has a 100-square foot boardroom that is ideal for business meetings, receptions and events. During your stay, enjoy other comfortable amenities such as free high-speed Internet access, a 24-hour Fitness Center, on-site laundry facility and heated, indoor pool. Make your reservations today, and let our professional and friendly staff welcome you to your home away from home at our hotel in Statesville.
 
Overall
2 out of 5
2 out of 5
Friendly front end staff
By Jojo819 from Florida
Friendly front end staff. Filthy room . Stained towels. Breakfast was average. Working staff in breakfast area was on her phone on speaker talking to her family. Very in professional. The waiting area by elevator was muddy for 3 day no one cleaned it.
Customer avatar
Posted by
onApril 10, 2025
Hi Jojo819,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Holiday Inn Express Statesville and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Embark on a magical getaway at the Holiday Inn & Suites Orlando SW - Celebration Area, located just steps from Old Town in Kissimmee and less than three miles from Walt Disney World®. As a Walt Disney World Good Neighbor® Hotel, enjoy a FREE shuttle to Disney World®, SeaWorld®, and Universal Orlando®. Relax in spacious rooms and suites with mini-fridges for your favorite treats, inviting flat-screen TVs for cozy family movie nights, and plush bedding for added comfort. Make a splash at our outdoor pool, enjoy family moments in the 24-hour game room, and savor delicious meals at our on-site restaurants, where kids under 12 eat free. Your unforgettable Orlando vacation starts here!
 
Overall
5 out of 5
5 out of 5
Super COMFORTABLE be and EXCELLENT service!
By Marsha2025 from Holiday Inn Celebration Suites.
Everything from check-in to check-out was a breeze with fast check in at late arrival at 11 PM and two trolleys to take all our stuff up to our huge Deluxe King Suite with sofa bed. There was a full-sized kitchen at the entrance with a big fridge, microwave, coffee machine, sink and cupboards. We loved the balcony, which had 2 comfortable chairs, with a GORGEOUS view overlooking the pools and hot tub. The bed was SUPER COMFORTABLE after a long trip and after walking through the theme parks. The birthday boy LOVED his suite, which had a big desk in the living quarters (separated from the bedroom) which accommodated his birthday cake and decorations. There was a huge walk in closet with extra pillows and sheets. The bathroom and tub were super clean with all the amenities. We enjoyed the buffet breakfast, which was delicious and affordable with EVERYTHING you can imagine, plus our birthday boy who just turned 12 got to eat for free! There was also a McDonald’s adjacent to the property and a Red Lobster opposite the hotel, where we had dinner. There was Publix about a minute away from the hotel. As an added bonus, the front desk staff texted us daily asking if we needed anything. They brought up clean towels and extra toilet paper, after midnight and left it outside our door. Thank you for making our first stay at Holiday Inn so memorable for our child’s birthday trip. We will definitely be back!
Customer avatar
Posted by
onApril 10, 2025
Hi Marsha,
We're thrilled to hear that your stay was a breeze and that you found our Deluxe King Suite to your liking. It's great to know that the birthday boy enjoyed his suite and that our amenities met your needs. We're also glad that our location and dining options added to your positive experience. Your kind words about our staff are much appreciated. We look forward to welcoming you back for another memorable stay. Thank you for choosing us for your child's birthday trip!
- The Team at Holiday Inn Orlando SW Celebration
0points
0of 0voted this comment as helpful.
 
The Holiday Inn-New London has expertly managed facilities and staff offering 100% guest satisfaction. Located just one mile off I-95 in New London, midway between Boston & New York, 2 blocks from the Amtrak Station, Orient Point, Long Island & Block Island Ferries, 15 minutes from the Groton-New London Airport, 45 minutes from T.F. Green Airport & Bradley Airport. The Holiday Inn-New London offers 120 well-appointed guestrooms, including four deluxe suites. Rooms are available with complimentary high-speed wireless Internet, coffee maker, hairdryer, iron and iron boards. We have an elegant Grand Ballroom with flexible meeting and banquet space for up to 300 people. La Luna handles up to 150 for cocktail parties, also our Eagle Room or Board Room for more intimate meetings or private dinners. Enjoy our indoor heated pool and Fitness Center. La Luna Restaurant and Lounge serves breakfast and dinner in an atmosphere conducive to both business and casual dining. Room service is available. Foxwoods Casino and Mohegan Sun Casino are located nearby. We are located 10 minutes from Mystic Aquarium, Mystic Seaport, U.S. Naval Sub Base, USS Nautilus Memorial, New London Ocean Beach Park, Harkness Memorial Park, Eugene O’Neill Theater & USCG. Government Travels - FEMA Approved
 
Overall
4 out of 5
4 out of 5
Comfortable Room
By Liberty
Our stay was pleasant, and we loved how it's near the downtown area. My only disappointment is that when we booked the reservation, there was no indication that the gym was under construction. Had we known, we would have chosen somewhere else to stay. The gym is a big part of our daily routine, so not having it was very disappointing.
Customer avatar
Posted by
onApril 10, 2025
Hi Liberty,
We're glad to hear you enjoyed your stay and the convenient location. We apologize for any inconvenience caused by the gym renovations. Your feedback is important to us and we'll ensure better communication about such updates in the future. Thank you for your understanding.
- The Staff at Holiday Inn New London
0points
0of 0voted this comment as helpful.
 
Holiday Inn Nashville Downtown-Stadium is your gateway to Music City! Located near Nissan Stadium, Bridgestone Arena, and downtown attractions like Lower Broadway and "Honky Tonk Highway" our downtown Nashville hotel offers convenient shuttle service and easy access to top attractions. Just eight miles from Nashville International Airport (BNA), our hotel is ideal for both business and leisure travelers. Host meetings and events in our 8,500 square feet versatile venue with catering and free Wi-Fi. Savor breakfast and dinner at East Bank Bar & Grille, and enjoy top amenities like a Fitness Center, indoor pool, and Sundries shop. Unwind in spacious guest rooms with pillow-top mattresses and Dove amenities. Stay where comfort and convenience blend with exceptional Southern hospitality in the heart of Nashville!
 
Overall
5 out of 5
5 out of 5
Great stay!
By Will from Sterling heights mi
Bed was comfortable, staff was friendly, and having access to the shuttle was a huge plus. I would recommend!
Customer avatar
Posted by
onApril 10, 2025
Hi Will,
We're thrilled to hear that you enjoyed your stay, especially the comfortable bed and our friendly staff. It's great to know that our shuttle service added to your positive experience. Thank you for recommending us!
- The Staff at Holiday Inn Nashville Downtown - Stadium
0points
0of 0voted this comment as helpful.
 
Holiday Inn Nashville Downtown-Stadium is your gateway to Music City! Located near Nissan Stadium, Bridgestone Arena, and downtown attractions like Lower Broadway and "Honky Tonk Highway" our downtown Nashville hotel offers convenient shuttle service and easy access to top attractions. Just eight miles from Nashville International Airport (BNA), our hotel is ideal for both business and leisure travelers. Host meetings and events in our 8,500 square feet versatile venue with catering and free Wi-Fi. Savor breakfast and dinner at East Bank Bar & Grille, and enjoy top amenities like a Fitness Center, indoor pool, and Sundries shop. Unwind in spacious guest rooms with pillow-top mattresses and Dove amenities. Stay where comfort and convenience blend with exceptional Southern hospitality in the heart of Nashville!
 
Overall
5 out of 5
5 out of 5
Great place to stay in Nashville
By Ohio 63 from Granville, Ohio
This is a great Nashville hotel - wonderful staff, clean and comfortable room, downtown shuttle and free parking!
Customer avatar
Posted by
onApril 10, 2025
Hi,
We're thrilled to hear that you enjoyed your stay with us, particularly our friendly staff, clean rooms, and convenient amenities. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future!
- The Staff at Holiday Inn Nashville Downtown - Stadium
0points
0of 0voted this comment as helpful.
 
Holiday Inn Nashville Downtown-Stadium is your gateway to Music City! Located near Nissan Stadium, Bridgestone Arena, and downtown attractions like Lower Broadway and "Honky Tonk Highway" our downtown Nashville hotel offers convenient shuttle service and easy access to top attractions. Just eight miles from Nashville International Airport (BNA), our hotel is ideal for both business and leisure travelers. Host meetings and events in our 8,500 square feet versatile venue with catering and free Wi-Fi. Savor breakfast and dinner at East Bank Bar & Grille, and enjoy top amenities like a Fitness Center, indoor pool, and Sundries shop. Unwind in spacious guest rooms with pillow-top mattresses and Dove amenities. Stay where comfort and convenience blend with exceptional Southern hospitality in the heart of Nashville!
 
Overall
5 out of 5
5 out of 5
Cozy rooms, friendly staff
By NE_guys from Nashville
The front desk clerks both nights we stayed were phenomenal. The one working the morning after we checked in had such a great personality. He gave us these little cheat sheets that were so helpful and organized by areas of interest. Dining, bars, entertainment… and the ones we checked out from the list did not disappoint. Would definitely be back!
Customer avatar
Posted by
onApril 10, 2025
Hi,
We're thrilled to hear that our front desk staff made your stay enjoyable and that you found our cheat sheets helpful. It's great to know that our recommendations met your expectations. We look forward to welcoming you back in the future. Thank you for your positive feedback!
- The Staff at Holiday Inn Nashville Downtown - Stadium
0points
0of 0voted this comment as helpful.
 
Welcome to the birthplace of jazz! Just two blocks from the French Quarter and Bourbon Street, Holiday Inn New Orleans-Downtown Superdome is your gateway to adventure in New Orleans. Explore nearby attractions like the National World War II Museum and the Audubon Aquarium and Zoo. Catch a game at Caesars Superdome and Smoothie King Center, or try your luck at Harrah’s Casino. We are also next to the Biomedical District, which includes the University Medical Center, VA Hospital, Tulane Medical Center, and LSU Health Sciences Center. Host events in our versatile venues and enjoy amenities like our rooftop pool, fitness center, and free Wi-Fi. Savor delicious dining at our onsite restaurant, and unwind in our spacious guest rooms with stunning city views. At Holiday Inn New Orleans-Downtown Superdome, we provide the perfect blend of comfort and convenience for an unforgettable stay.
 
Overall
3 out of 5
3 out of 5
Staff being unprofessional
By 2 tall from Louisiana
The staff were disrespectful to myself and other guests.
Customer avatar
Posted by
onApril 10, 2025
Hi,
We're truly sorry to hear about your experience. We strive to provide a respectful and welcoming environment for all our guests. Your feedback is important to us and will be used to improve our service. Thank you for bringing this to our attention.
- Tamika Harris, Director of Guest Service
0points
0of 0voted this comment as helpful.
 
As the only hotel situated along the beautiful Niagara River, Crowne Plaza Niagara Falls NY – Riverside is a world-class destination minutes from Niagara Falls. Located a few miles off I-90, eight miles from Niagara Falls International Airport and 25 miles from Buffalo International Airport, we are near breathtaking attractions, picturesque trails with picnic areas and easy access to casinos, fine dining, shopping, and spas. Enjoy upscale amenities designed to elevate your stay like a Fitness Center, indoor heated pool, and delicious all-day dining at Bella Vista Ristorante. Host corporate meetings, weddings, and special events in our versatile venues, and take advantage of onsite parking and free Wi-Fi. Unwind in our non-smoking guest rooms with river or city views, modern amenities, and plush bedding. Wake up to unparalleled views of the Niagara River right outside your window and feel the magic of Niagara Falls!
 
Overall
5 out of 5
5 out of 5
Beautiful clean hotel, great value and location
By Natalie
Very comfortable and clean, good location. Friendly staff.
Customer avatar
Posted by
onApril 10, 2025
Hi Natalie,
Thank you for the kind words! We’re glad you enjoyed the comfort, cleanliness, and our convenient location. Our team takes pride in providing friendly service, and we hope to welcome you back again soon!
- The Staff at Crowne Plaza Niagara Falls NY - Riverside
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express and Suites Fort Stockton, Texas! Our 100% smoke-free Holiday Inn Express and Suites - Fort Stockton hotel provides travelers with a convenient location off I-10, less than a mile from Pecos County Airport and just two miles from downtown Fort Stockton, TX. Our hotel's corporate guests are just minutes from area businesses, including Bridgestone Americas' Texas Proving Ground and Chaparral. Pecos County Memorial Hospital is also nearby. With such business perks as 500 square feet of flexible meeting space, a 24-hour Business Center and free high-speed, wireless Internet access in every room, our hotel makes it easy to stay productive. Leisure travelers enjoy easy access to popular area attractions, such as Annie Riggs Memorial Museum, Grey Mule Saloon and the famous Paisano Pete, near our hotel's location. While in Fort Stockton, Texas, tourists can find entertainment at Stockton Plaza or Desert Pines Golf Course. And, of course, every trip must include a tour of Historic Fort Stockton and Fort Stockton Museum. From free hotel-wide, wired and wireless Internet access to the sparkling outdoor pool and well-equipped Fitness Center, our amenities ensure that patrons are comfortable while in Fort Stockton, TX. The hotel's complimentary, hot Express Start Breakfast Bar provides a great start to each day, and our helpful staff is always available. We hope you will stay at our Fort Stockton hotel!
 
Overall
2 out of 5
2 out of 5
Dingy hotel with tired rooms
By Kathy from Chicago
Hotel is in need of a refresh. Bathrooms didn’t feel clean and carpet was gross. Beds were comfortable and front desk staff (Pearl) was friendly, but when the manager should have stepped in to resolve a problem, he didn’t.
Customer avatar
Posted by
onApril 10, 2025
Hi Kathy,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Holiday Inn Express Fort Stockton and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Resort Big Bear Lake is a unique and amazing experience conveniently located in Southern California. Our Holiday Inn Resort Big Bear Lake prides itself on being one of Big Bear's most desired hotels. We are located 7,500 feet above sea level in the heart of the San Bernardino Mountains, yet within a short scenic drive from Los Angeles, Riverside, San Diego, Las Vegas and Phoenix. Experience Big Bear's first-class skiing, snowboarding, fishing, golf, shopping and endless outdoor adventures, all minutes and often simply steps from our Resort. Located in the quaint and historic downtown of Big Bear Lake, you are within walking distance of shopping, restaurants, the Lake Boardwalk and local specialty shops! The Holiday Inn Resort is unique to the Big Bear experience with every room and suite offering quality service and highly desired mountain cabin atmosphere, yet with all the modern conveniences of free WiFi, fitness facilities, event and banquet facilities, Rental Car counter as well as the inventive and renowned Stillwells Restaurant. After a long day of being outdoors or shopping, relax in our seasonal outdoor pool and hot tub. Our unmatched service and mountain lodge inspired wedding and meeting facilities accommodate up to 400 attendees for your special occasions.
 
Overall
1 out of 5
1 out of 5
Harassing with review emails
By Stop spamming me from Big bear lake
You sent me 6 survey emails, at this point this is harassment. I already clicked unsubscribe and you keep sending them. One more email and I'm rating you one star on both google and yelp as well.
Customer avatar
Posted by
onApril 10, 2025
Hi Valued Guest,
Thank you for staying at our Holiday Inn Resorts The Lodge at Big Bear Lake. We appreciate your business with IHG Hotels & Resorts.
We strive to build a unique connection with you through the best service. I am sorry to hear about this experience. I have shared your feedback with our hotel management, and I am confident they will look into this.
We are looking forward to your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.