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    February 14, 2017
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    April 19, 2025
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Corporate's Review Comments
 
Welcome to Holiday Inn Little Rock Airport Conference Center – Your Gateway to Little Rock Adventure! Just 1 mile from Little Rock airport, our hotel offers comfort, convenience, and excitement. Discover Little Rock's pulse within 10 minutes – near Downtown, and The River Market Entertainment District. Explore cultural gems like the Museum of Discovery (4.1 mi), William J. Clinton Library and Museum (4 mi), and Little Rock Central High School National Historic Site (7.3 mi). Our commitment goes beyond location. Unwind in our 201 guest rooms, designed for utmost comfort. The expansive convention center provides 40,000 sq. ft. of flexible meeting space. Enjoy a dip in the outdoor pool, stay connected with complimentary high-speed internet, and utilize the 24-hour business center. Indulge at A/V8 Cafe for an exquisite breakfast buffet or Boston's Restaurant & Sports Bar for Lunch or Dinner . Experience seamless travel with our complimentary shuttle to/from Little Rock National Airport. Conveniently located off I-440, connecting I-30, I-40, and 67/167, our hotel ensures easy access. We take pride in consistently delivering exceptional experiences. Your journey to this exciting destination starts at the Holiday Inn Little Rock Airport Conference Center – where hospitality meets adventure. Book your stay now and let us turn your moments into lasting memories.
 
Overall
3 out of 5
3 out of 5
Utilizaron la tarjeta de crédito dos veces
By Maviliz1967 from Arkansas
Me cobraron dos veces deseo respuesta de este correo
Customer avatar
Posted by
onApril 16, 2025
Buen día Maviliz1967,
Gracias por compartir estos comentarios sobre su estadía. Apreciamos que haya elegido nuestro Holiday Inn Little Rock-Airport-Conf Ctr para sus necesidades de viaje y siga prefiriendo a IHG Hotels and Resorts.
Sus comentarios han sido compartidos con la gerencia del hotel, le pedimos este atenta a su correo electrónico para dar seguimiento de la situación planteada.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Our brand-new hotel voco® Milan-Fiere is just moments away from Fiera Milano , MiCo Convention Center and MIND Milano Innovation District. The hotel is ideally located only 2 minutes from the A4 and A8 motorways conveniently linking the hotel to Milan city centre , and the city’s international airports , Linate (LIN) and Malpensa (MXP. From AM to PM, you’ll have the space you need to relax, socialize, and enjoy yourself. Spend some well-deserved me time in our Standard, Premium Rooms our Suites with cozy bedding, fast complimentary Wi-Fi, 24/7 in-room dining and relax in the hotel spa with sauna, Turkish bath and plunge pool or have an energetic workout in our fitness room . With event and meeting spaces for up to 630 people , ideal for any occasion, make your mark with the help of our warm and welcoming hosts. We serve international and local Italian specialties and drinks in our OnFire Restaurant with show-cooking grill and in our Ludico Bar with gaming area to ensure that your lunches, dinners and aperitifs are a roaring success and something to remember during your stay.
 
Overall
3 out of 5
3 out of 5
Good for couples but not for family (no privacy)
By Nasser from Dubai
I asked the staff to provide my kids room next to mine but ignored my request.
Customer avatar
Posted by
onApril 16, 2025
Hello Nasser,
We appreciate your feedback. It's great to hear from our IHG One Rewards member. Thanks for your loyalty and thanks for always staying with our voco.
We always ensure the best hospitality. I am sorry about the issues you had during your stay. I will be sharing your feedback with our hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!
 
Overall
1 out of 5
1 out of 5
Poor customer service
By DC43 from El Centro, CA
I resided at the Indigo Hotel French Quarters for the first time in my life, and have to admit I was very disappointed. I made a reservation with this hotel for four days in January 2025 and was to be billed $872.04 for my stay, but instead was overcharged 1221.75. I called and emailed the hotel for over two months straight about the bill. I spoke with multiple guest services representatives and case managers, but could never get it resolved. All verified I was overcharged, but that the refund would have to be refunded by upper management. After continuing to call, they just kept informing me that the issue has been reported to upper management and that I would receive a call back within 48 hours. I never received a call or email back. I just recently heard back from guess services April 2025 after months stating that I was not overcharged and that the bill is correct because they have me staying at the hotel for an extra day. Now understand that I provided them with my reservation information, ask them to review the cameras showing me checking out, asked them to speak with the clerk on shift that morning and the bad guy that checked me out, as well as provided them with my flight information showing that I flew back to the state of California on the day they are saying I was still at the hotel, and they are still refusing to refund the overcharged amount of $374.30. To all future guest, I am not saying that everyone’s experience with this company will be the same as mine, but do be aware of how the they treat their customers even after verifying their mistake. I have yet to receive a call back from upper management and will not be reserving with this hotel again. Good luck to all!
Customer avatar
Posted by
onApril 16, 2025
Hi DC43,
We're truly sorry to hear about your experience. It's important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue promptly. We understand your frustration and assure you that customer satisfaction is our top priority. We appreciate your feedback and will use it to evaluate and improve our services.
- The Staff at Hotel Indigo New Orleans - French Quarter
0points
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Live like a local at Hotel Indigo Lower East Side, New York. Step off the street and into street art. Our one-of-a-kind lobby mural, created by graffiti legend Lee Quinones, is an unexpected greeting that sets the tone for the creative vibe you’ll find throughout our hotel. Whether you’re snapping photos of our spectacular Manhattan skyline views or kicking back with a crafted cocktail at our rooftop bar, Mr. Purple, our urban oasis is the perfect place to start your New York City journey. We’re steps away from the best local bars, street installations, and attractions—and we’re happy to show you around our neighborhood.
 
Overall
2 out of 5
2 out of 5
not good
By guyza from israel
I made the reservation through the app, and the price for the room I booked was approximately $350 per night. However, upon arrival at the hotel, I discovered that the price had unexpectedly changed to around $500 per night. I requested to change the room, and although they agreed, the price remained the same. At that moment, I checked your website and saw that the price listed was approximately $250. I asked to adjust the price accordingly, but unfortunately, my request was declined. This situation created a very uncomfortable feeling, especially as a loyal IHG customer.
Customer avatar
Posted by
onApril 16, 2025
Hi guyza,
We're truly sorry to hear about the confusion and discomfort you experienced regarding the room rates. We understand how important transparency and consistency in pricing are to our guests. We'll certainly take your feedback into account as we continuously strive to improve our services. We value your loyalty and hope to have the opportunity to better serve you in the future.
- The Staff at Hotel Indigo Lower East Side New York
0points
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Welcome to the Holiday Inn Express and Suites, One of the Finest Clemson Hotels. Enjoy your stay at a state-of-the-art hotel in Clemson with cosmic, Clemson Tiger decor. Our Holiday Inn Express and Suites Clemson hotel is located at 1381 Tiger Blvd (HWY 123), minutes from Clemson University, home of the 2018 National Champion, Clemson Tigers! Our Holiday Inn Express of Clemson is located near the towns of Anderson, Central, Seneca, Easley, Liberty, Six Miles, Walhalla, Pickens and Westminster. Nearby attractions include Southern Wesleyan University, SC Botanical Garden, Lake Hartwell, Brooks Center for the Performing Arts, T. Ed Garrison Arena, Death Valley, and Little John Coliseum. Business travelers enjoy our location and corporate amenities, too. We are only minutes from Duke Energy, Reliable Sprinkler, Michelin, Milliken, Pickens Corporate Park, BASF, and Madren Conference Center. Our Clemson hotel has a 24-hour Business Center with copy and fax services, as well as a 1,300-square feet meeting room, which can accommodate up to 60 people. We offer great amenities to please leisure and business travelers, such as a free, hot breakfast bar, outdoor deck seating, a sun deck, a well-equipped Fitness Center and Wi-Fi Internet access. Stay at one of the finest hotels in Clemson, and enjoy our contemporary, well-appointed lobby, and a friendly staff waiting to show you real Southern hospitality. Must be 21 to register.
 
Overall
2 out of 5
2 out of 5
The bed was noisy, construction in the hallway noisy & dirty, the shower head was noisy the tub was damaged
By Evette from Phila PA
The hotel had construction in the hallway right outside my room, noisy and dirty, the bathroom showerhead was noisy when you turned it on, the bathroom needed to be cleaned, the tub was damaged, the motion light kept turning on, I would like my money back, I will not stay here again.
Customer avatar
Posted by
onApril 16, 2025
Hello Evette,
We appreciate you doing business with IHG Hotels and Resorts and for staying at the Holiday Inn Express & Suites Clemson - University Area.
We strive to offer friendly and responsive service. I’m sorry to hear about your experience. I appreciate you sharing your concern with us. I have forwarded your feedback to the hotel management, and I’m confident they will use it to enhance our services.
We can’t wait to host you again.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Whether you’re planning a family vacation or a group getaway, Crowne Plaza Orlando – Lake Buena Vista offers easy access to Orlando's top attractions. For meeting needs, we have several meeting rooms totaling over 1800 square feet. Take advantage of our theme park shuttle to Disney's theme parks, Disney Springs®, SeaWorld® Orlando, Universal Orlando® Resort, and the new Universal Epic Park opening 2025! Enjoy proximity to Orange County Convention Center, Orlando Premium Outlets, Icon Park, the Orlando Eye, and dining, shopping, and entertainment options. Enjoy upscale amenities designed to elevate your stay. Receive two beverages at check in, stay active in our Fitness Center, and make a splash in our outdoor pool with a cascading waterfall and thrilling waterslide. Savor a hearty breakfast, delicious meals, and signature cocktails at H Street Grille & Lounge and take advantage of our event spaces, Business Center, and group block rates. From free Wi-Fi to onsite parking, we provide the essentials to make your stay exceptional. Your Orlando adventure begins with us!
 
Overall
3 out of 5
3 out of 5
Great for families with kids
By Bine from Sacramento
We were disappointed because the restaurant was most of the time,closed one evening because they did not have any employees for the restaurant. The pool is more a pool for kids and they’re not really shuttles to the parks just one in the morning and one at night.
Customer avatar
Posted by
onApril 16, 2025
Hi Bine,
We're sorry to hear about your experience and appreciate your feedback. We understand the importance of consistent operating hours and transportation options. Your comments will be taken into consideration as we strive to improve our services. Thank you for taking the time to share your thoughts.
- The Staff at Crowne Plaza - Orlando Lake Buena Vista
0points
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Welcome to Crowne Plaza Saint John Harbour View, offering breathtaking views of Saint John Harbour. Located just 18 km from Saint John Airport and a short distance from Uptown, we place you at the heart of the city’s best attractions, dining, and entertainment. Our amenities elevate your experience, whether you’re here for business or leisure. Start your day with a nourishing breakfast at our on-site restaurant, then unwind after a productive day with a swim in our heated indoor pool or a soak in the hot tub. Our fitness centre, free Wi-Fi, business centre, and flexible meeting spaces ensure you’re always connected. Book your stay at one of the top Saint John hotels and enjoy a seamless blend of work, relaxation, and inspiration.
 
Overall
5 out of 5
5 out of 5
Great service and a great sleep
By Carriebomb from Hamilton, Ontario
This hotel is a little walk to Uptown, but it is worth the distance! The hotel has been refurbished, and the rooms are clean, fresh, and modern. With a pool, hot tub, workout room and full restaurant on-site, you don’t need to go out for anything! Parking is free, too. The staff were all incredibly helpful and friendly, even giving us sight-seeing tips! It will definitely be our go-to when we make our annual trip to SJ to visit family.
Customer avatar
Posted by
onApril 16, 2025
Hi,
We're thrilled to hear that you enjoyed your stay and found our amenities and staff to your liking. It's great to know that our location works well for your annual trips. We look forward to welcoming you back on your next visit. Thank you for your positive feedback!
- The Staff at Crowne Plaza Saint John Harbour View
0points
0of 0voted this comment as helpful.
 
Welcome to avid hotel Pueblo North. Only a short drive from Colorado State Fairgrounds, CSU Pueblo, Lake Pueblo State Park, and Pueblo River Trail. Our brand-new hotel is ideally situated for both for business and leisure travelers. At avid hotels, we have listened to travelers just like you to understand what's really important for everyday travel. Enjoy complimentary parking, Wi-Fi, and freshly brewed bean-to-cup coffee available 24/7. You can also find your everyday necessities at our 24-hour market. Kickstart your mornings with our complimentary, high-quality breakfast, featuring a variety of options to energize your day. We can't wait to welcome you to our Pueblo, Colorado, hotel.
 
Overall
5 out of 5
5 out of 5
Clean and uncluttered rooms
By Mawah4 from Arvada Colorado
I loved my stay the rooms were very clean and nice. They are simple and not cluttered. The beds were very comfortable. I would stay there again. The breakfast was basic, but ok, the coffee was amazing. The pool was clean and warm. It was quiet and did not hear neighbors etc.
Customer avatar
Posted by
onApril 16, 2025
Hi,
We're thrilled to hear that you enjoyed your stay and found our rooms to your liking. It's great to know that our comfortable beds and clean, warm pool added to your positive experience. We're also glad you appreciated our coffee and breakfast. We look forward to welcoming you back in the future.
- The Staff at Avid hotel Pueblo North
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn of Rockford, IL conveniently located at exit 15 of I-39/90 for all your business and leisure needs while in the Rockford/Belvidere, IL region. We are located near many businesses like General Mills, Collins Aerospace, Ingersoll Cutting Tools, Exelon Byron Nuclear Generating Station and all regional medical facilities/hospitals of MercyHealth, OSF Healthcare/St. Anthony Hospital, UW Health (formerly SwedishAmerican). We are also near many regional sports facilities like the MercyHealth Sportscore Two and One, UW Health Sports Factory, BMO Center, Carlson or Riverview Ice Arenas. Other nearby attractions include Rockford Casino (A Hard Rock Casino Opening Act), Midway Village Museum Center, Anderson Japanese Gardens, Discovery Center/Burpee Museum campus, Coronado Performing Arts Center, Klehm Arboretum. Our complimentary shuttle operates daily to the Rockford International Airport (RFD) 7:30am–10pm based on availability. Our onsite restaurant serves reasonably priced breakfast daily. Scoreboard Bar & Grille serves lunch and dinner with menu items still including the Hoffman House Friday night fish fry and Saturday’s famous prime rib. We recently remodeled and our guests can now enjoy complimentary WiFi throughout the hotel, parking and access to the largest indoor hotel pool in the city. Our remodeled guestrooms include a microwave, mini-fridge; Keurig coffeemaker, flat screen TV, room darkening shades, comfortable desk with USB ports.
 
Overall
2 out of 5
2 out of 5
Not sure of my visit..
By Jas132 from Chicago, IL
I paid for free breakfast for our room but it's not genuinely free. They give you a voucher to spend at the restaurant attached to the hotel and bill you for any extra. The food was mediocre but I would rather pay for breakfast elsewhere.
I was called by the front desk at 10pm at night (we got there at around 4) regarding the food vouchers and was told I had to come pick it up.
We had to move rooms because our neighbors were extremely loud having people come in and out. Our floor, before we moved, REEKED of marijuana.
Moving to a different room on a different floor helped but wish we didn't have to move rooms at midnight with two really tired kids.
Customer avatar
Posted by
onApril 16, 2025
Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered during your stay, especially regarding the breakfast voucher confusion, noise disturbances, and the inconvenience of having to move rooms late at night. This is certainly not the experience we want any of our guests to have—especially families traveling with children.
We appreciate your feedback about the food and the condition of your original floor, and we’re addressing these concerns with our team to ensure a better experience for future guests. Your comfort and satisfaction are important to us, and we hope you’ll consider giving us another chance to provide the quality stay you expected and deserve.
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At the Holiday Inn Express Philadelphia Airport in Essington, PA our courtesy shuttle will take you to the only hotel on the Delaware River waterfront. Explore the attractions, restaurants, and entertainment of downtown Philadelphia. Don’t miss the historic sites, including the Liberty Bell, Independence Hall, National Constitution Center and Betsy Ross House. Also, discover the Old City District, where you will experience the best shopping, dining and culture. If you’re a sports fan, the hotel is minutes from the Philadelphia Sports Complex, including Lincoln Financial Field, Wells Fargo Center, and Citizens Bank Park. The PPL Park, which hosts our Philadelphia Union Soccer Team, is only 5 miles away but be sure to stop off at our fabulous Harrah’s casino and racetrack. For our business clientele, we are located close to Boeing, UPS, Sunoco, Philadelphia Navy Yard, and the airlines serving the Philadelphia International Airport. After a long day, enjoy the scenery from our outdoor terrace, or keep up with your workout routine in our fitness room. Jumpstart your day with our Express Start breakfast, serving your favorite hot breakfast selections and hot cinnamon rolls.
 
Overall
1 out of 5
1 out of 5
Not up to IGG brand expectations
By Brenda from Washington State
I stayed at IHG hotels on this 7 day trip and this last hotel was very disappointing. I was given an access room and I asked for something else. Without even looking the front desk staff said no. The room was in very poor condition, chair was significantly stained, carpet had stains, floor of shower was brown and did not feel clean. Elevator made horrific noise.
Customer avatar
Posted by
onApril 16, 2025
Hello Brenda,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express Philadelphia Airport, where our guest's needs matter most. We value you as an IHG® One Rewards Diamond Elite member and your loyalty to our brands since 2019.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
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