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    February 14, 2017
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    April 24, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Welcome to the Holiday Inn Express Lompoc, located in the picturesque city of Lompoc, California, in the Santa Rita Hills along California's Central Coast. While staying with us, immerse yourself in the stunning natural beauty of Lompoc's flower fields, vineyards, wineries, and nearby beaches. Discover the great outdoors with convenient access to Lompoc's Flower Fields, Miguelito Park, and La Purísima Mission State Historic Park. Savor exquisite wines from local wineries along Lompoc's Wine Trail and the Lompoc Wine Ghetto. Don’t miss the chance to witness a rocket launch at the scenic Vandenberg Space Force Base or enjoy a round of golf at La Purisima Golf Course. You can also relax at California's beautiful beaches, including Jalama Beach County Park and Surf Beach. Experience simple, smart travel in Lompoc, California. Get a great night's sleep in our rooms designed for more comfort, featuring comfortable bedding, a microwave, and a mini fridge. Jump start your day with our free hot breakfast and coffee and unwind after a day of exploration in our outdoor pool.
 
Overall
2 out of 5
2 out of 5
Overpriced & Misrepresented
By Ja be Won from Sedona Arizona
It looks like my first review was omitted? I was prolly too harsh. My main point is hotel prices in Lompoc CA are ridiculous! Although the desk staff were very friendly, the hotel is a dump. Carpets are filthy, absolutely no good views from any of the rooms. The picture of the pool in front of a great looking hotel is so misleading, it borders on fraudulent behavior! The hotel is samwiched between a busy eatery and the lowest of all corporate motels...we all know which one that is. I paid $190 for a Sunday night stay. The room is not worth half of that on the busiest day of the year! I was born and raised in Lompoc and it is such a shame to see what condition the town and hotels are in. Beware of the breakfast omelette...I got sick almost immediately after eating it. It was lukewarm. I apologize for giving this review, but someone needs to get their act together and clean the place up.
Customer avatar
Posted by
onApril 24, 2025
Hello James,
Thank you for your stay at the Holiday Inn Express Lompoc, California. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Fredericksburg's Holiday Inn and Conference Center, located just off Interstate 95. We have a lovely hotel that is ideal for resting in between Richmond and Washington, DC. It is ideal for everyone, whether you are visiting on business or for pleasure. If you're in the mood for live entertainment, go over to the nearby Riverside Center Dinner Theater. We are within a short distance from Historic Downtown Fredericksburg, a wonderful location to learn about the Civil War's history, visit a battlefield, and take a trolley trip. Families can go go-karting at Fun Land, jumping at Sky Zone, escape room, bowling, watching movies, visiting various restaurants or winery, and shopping close to the Central Park exit. GEICO, Marry Washington Hospital, Quantico Marine Base, USDA, VDOT, and many more commercial locations are all conveniently located. Our hotel has excellent meeting rooms for small and even large gatherings of up to 400 persons. Enjoy your evening at the hotel's restaurant and bar. The Holiday Inn Fredericksburg offers all the amenities under one roof!
 
Overall
3 out of 5
3 out of 5
Uncomfortable bed and no continental breakfast.
By Tee43 from Fredericksburg, VA
Bed felt smaller than other IHGs and not as comfortable. Breakfast was not continental which is usually a deal breaker for us. Didn't realize this was the hotel we put as do not visit again because of this reason.
Customer avatar
Posted by
onApril 24, 2025
Hello Tee43,
Thank you for your stay at the Holiday Inn Fredericksburg Conference Center, Virginia. I appreciate your IHG One Rewards Gold Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center. Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina. The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events. We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
 
Overall
3 out of 5
3 out of 5
Trust
By Pick from Trenton GA
Well it was kind of awkward. The room had basically a conference table in it. And I left my soni care toothbrush and housekeeping basically stole it! I was very upset and the property didn’t return my call. Poorly managed property. The only thing about my stay is the view was pretty amazing. They also didn’t greet me as a diamond member nothing was offered and I don’t think I received my points.
Customer avatar
Posted by
onApril 24, 2025
Hello Pick,
Thank you for your stay at the Holiday Inn Corpus Christi Downtown Marina, Texas. I appreciate your IHG One Rewards Diamond Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Arlington North - Stadium Area. Enjoy great amenities and a prime location at Arlington - Entertainment District. Located off 360 highway and just 10 miles from Dallas Fort Worth International Airport DFW. Our non-smoking hotel is minutes from Six Flags Over Texas and Hurricane Harbor water park. Looking to enjoy an event or game? See what's going on at the Dallas Cowboys AT&T Stadium, or the Texas Rangers Globe Life Park. We are also only 17 miles from both Dallas and Fort Worth, and offer easy access to the Trinity Railway Express. While you are here, you can dine at one of the many surrounding restaurants and take advantage of our free Wi-Fi, outdoor pool, and gym.
 
Overall
3 out of 5
3 out of 5
Limited hot water in bathtub. Hotel needs updating. Road noise loud.
By Gd1285 from Lake Charles
Good location but hotel needs updating. Road noise was loud even on fourth floor . Limited hot water in tub. Breakfast was just ok, standard choices. Limited parking. Air conditioning was also loud.
Customer avatar
Posted by
onApril 24, 2025
Hello Gd1285,
Thank you for your stay at the Holiday Inn Express & Suites Arlington North – Stadium Area, Texas.
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Extended-stay hotel in Midtown Atlanta Suites Hospitality and cleanliness are guaranteed at the Staybridge Suites Midtown Atlanta hotel. We are committed to cleanliness and open to answering any questions you have about our cleaning procedures. Our spacious suites include full kitchens, flexible workspace, and living area along with all the standard Staybridge Suites services. Perfect for social distancing. With a MARTA transit station steps from the hotel and close highway access, traveling to and from Atlanta’s Hartsfield-Jackson International Airport is quick and easy. Our proximity to local corporate offices such as Norfolk Southern, Honeywell, Southern Company, Coca-Cola Headquarters, and Google ensure your stay is productive. Leisure guests enjoy the benefit of staying in the center of world-famous attractions such as The Georgia Aquarium, Mercedes-Benz Stadium, World of Coca-Cola Museum, CNN Tour, State Farm Arena, The Fox Theatre, and much more. Our hotel is also near parks and many outdoor activities. Whatever brings you to Atlanta, we look forward to having you stay with us.
 
Overall
1 out of 5
1 out of 5
Worst IHG hotel
By MonchisMexMia from Miami
Hotel is run down. Horrible rooms. Bad smell. No room cleaning in three days. Garbage left outside room. No utensiles for breakfast and on and on… Avoid.
Customer avatar
Posted by
onApril 24, 2025
Hi MonchisMexMia,
Thank you for staying at Staybridge Suites Atlanta - Midtown and for taking the time to share your feedback. It is a pleasure to host one of our valued IHG® One Rewards Platinum Elite members, and we are grateful for your continued loyalty since 2004.
We strive to provide excellent and impressive service to all our guests. Our hotel consistently prioritizes cleanliness, and we apologize for not meeting your expectations. I've shared your feedback with our hotel management regarding this concern so they can take prompt measures to prevent a recurrence of the situation. I have also sent you a private message to extend our apologies.
Thank you again for taking the time to provide your insights and allowing us to improve.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to our Corpus Christi Hotel Allow the sprawling, palm tree laden beaches of Corpus Christi to lure you to come relax in the warm Texas temperatures. When looking for a hotel in Corpus Christi, TX, remember to keep locality in mind. Our property is just ten minutes from the bustling action of Downtown Corpus Christi, and while hotel guests appreciate being near so many great sites, they really love being far enough away to enjoy a relaxing escape. Our hotel in Corpus Christi, TX is a short drive from the Corpus Christi Museum of Science and Industry and the Art Museum of South Texas. Families appreciate that we are close to the Texas State Aquarium, where new and exciting exhibits are always appearing. The Holiday Inn Express® & Suites Corpus Christi also makes a great place to stay if you plan on visiting the campus of Texas A&M - Corpus Christi. Thoughtfully designed for the business traveler, we offer free high-speed, wireless Internet access throughout the facility. If you are in town to visit nearby businesses, such as American Electric Power, Citgo or Flint Hills, you won't have to travel far. We want to make it easy to stay in touch with the office, which is why we offer you a 24-hour Business Center. Our Corpus Christi hotel is waiting to welcome you with warm hospitality!
 
Overall
1 out of 5
1 out of 5
Disappointed.
By Waldo
Trisha/Trish at the front desk was not pleasant at all. She made check in very difficult & there was a lot of passive aggressiveness. After getting to our room we went back down to the front desk & asked for a room change due to the blinds not shutting. She seemed even more annoyed with having to change us rooms. The room we stayed in had rust in the shower, stains on the blankets & the walls were filthy as well. We were up until midnight due to the person above us. For as many times as I’ve stayed at this hotel I’ve never experienced this. I would highly reconsider your staff & the lack of customer service. Absolute waste of our IHG points. Do better.
Customer avatar
Posted by
onApril 24, 2025
Hi Waldo,
Thank you for staying at the Holiday Inn Express Corpus Christi and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Silver Elite members, and we are grateful for your continued loyalty since 2024.
Our top priority is providing excellent hospitality and cleanliness, and I'm sorry for what you experienced during your visit. I have shared your comments with the hotel management and will use your review to help us improve our service and develop ways to prevent any issues from recurring. I have also sent you a private message to extend our apologies.
Thank you again for taking the time to provide your insights and allowing us to improve.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Candlewood Suites Lake Charles, where you will find the perfect accommodation for both weekend getaways and long term extended stays behind every room door. We are conveniently located off I-210, 8.3 miles from Lake Charles Regional Airport (LCH) and within 1 mile of the cities two main attractions: Golden Nugget and Lauberge Du Lac Casinos & Resorts. As a guest of our Candlewood Suites here in Lake Charles, you will have convenient access to popular options such as Starbucks, Target, Cinemark Movie Theater, Buffalo Wild Wings, Texas Roadhouse, Local grocery stores, and shopping centers. Or take in a sports game by supporting McNeese University Cowboy & Cowgirls. We offer a more relaxed stay for all of our guests. Providing comfy suites with fully-equipped kitchens, free high-speed wireless internet, and we are pet friendly (fees apply). Our Candlewood Cupboard: on site 24-hour convenience store is a great stop for on-the-go meal options. Guest may use the outdoor grilling stations to whip up a meal, complimentary use of the laundry facility, and 24hr gym access.
 
Overall
3 out of 5
3 out of 5
Wifi
By Teresa from Texas
I stayed on Friday April 11th. I have stayed a couple of times at this location, I have been coming in town to see my elderly mother in the hospital. I desperately needed to do some work that required WiFi after being at the hospital all day. However the WiFi wasn’t working in my room 502, after calling the front desk I went to lobby to check my computer. Sure enough I connected without issue. I spoke to the young gentleman and asked if there was something that could be done, He told me no one else had complained about the internet not working, after asking if he could get me to another room with WiFi he said no, I explained the urgency of my need to work and after being told again that no one else had complained, I asked if I would have to stay in the lobby to work, he said if that suits you yes, I explained that I was very tired and that I would like to work in my room. After a long and frustrating amount of time I asked again if he could put me in a room with working WiFi. Finally he did move me to 104. What could have been taken care of with a smile and no problem, ended up with me very upset. I really think this young man should be required to attend some additional training.
Customer avatar
Posted by
onApril 24, 2025
Hi Teresa,
Thank you for staying at our Candlewood Suites Lake Charles South during your family visit. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver convenience and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Get Comfortable at Staybridge Suites in West Allentown, PA Looking for extended stay hotels in Allentown, PA or a place to stay for just one night? The Staybridge Suites® Hotel Allentown West offers apartment-style suites only moments from the heart of this thriving city. A hub for the arts, corporate business and innovation, Allentown, Pennsylvania promises hotel patrons a memorable stay. If work brings you to town, our property is a great choice. Ideally situated off I-78 and Route 100 in the western part of Allentown, this Pennsylvania hotel ensures easy access to Lehigh Valley International Airport (ABE), Iron Run Corporate Center, Lehigh Valley Industrial Park, Nestle and Air Products. Meetings are also a cinch thanks to a 600-sq-ft event room, and the 24-hour business center provides copy, fax and print services. Clover Hill Vineyards & Winery, just down the road, offers tours and tastings to delight. At this pet-friendly hotel, patrons stay connected with free Wi-Fi access, active in the fitness center and satisfied thanks to a hearty, free breakfast buffet. Free laundry facilities are open 24/7, as is the Pantry snack shop. Make this your home away from home!
 
Overall
3 out of 5
3 out of 5
The decline of hotel quality as a sign of American decline.
By Glenn from Harrisburg, PA
It would seem that we have a crisis today, whereby products and amenities in America are of lesser quality than I remember them 20 years ago. This certainly extends to hotel stays. I believe I have to reach all the way back to about 2011 to find a time when I had a comfortable stay in a hotel room. Hotels, in general, appear to be very cookie cutter these days and appear to place a premium on profitability. This hotel is no exception. To be honest, this hotel is no better and no worse than the 3 other hotels I have stayed in in the Allentown area. The presence of all night romping at the trucking operation next door subtracted from what little comfort I found in my hotel bed. It is not my intent to demonize this hotel in particular, nor do I find pleasure in denigrating anyone. In fact, I rarely leave reviews of any type. However, I think I am nearing a breaking point with the overall atmosphere of the quality of goods and services in America today. I am not old, however, I do remember a time when I could sleep at hotels and when people in general would respect the space and privacy of others. That time is gone and we now live in a time and place of endless noise and disinterested service. I don't expect anything positive to come from this review, but I felt the urge to register my lament at the contemporary American experience.
Customer avatar
Posted by
onApril 24, 2025
Hi Glenn,
Thank you for staying at our Staybridge Suites Allentown West during your business travel. We appreciate you as our valued guest.
Our hotel strives to provide guests with satisfaction and comfort. I understand your expectations, and I am sorry we missed the mark this time. I shared your comments with our local managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn and Suites Green Bay Stadium. When traveling for business or leisure in the Green Bay area, experience the award-winning Holiday Inn & Suites Green Bay - Stadium. We are conveniently located off of HWY 41 and minutes from Green Bay’s Austin Straubel Airport with complimentary shuttle service available. With an array of room types, we are certain to have something to suit your needs, including our executive suites. Modern amenities such as a refrigerator, microwave, LCD television, spacious work station and ergonomic chair, just to name a few, complete each room. Take advantage of our complimentary wireless Internet, our 24-hour snack shop and our Business Center during your stay or opt to take a dip in our indoor pool or whirlpool after a long day. For breakfast and dinner look no further than the Golden Greats Bar & Grill, featuring daily specials and nightly cocktail hour. Minutes from the famous Lambeau Field, Resch Center/Shopko Hall, KI Convention Center, Bay Park Square Mall as well as other family friendly activities such as the DePere Ice Center, Cornerstone Community Ice Center and Bay Beach Amusement Park .Located within minutes of Georgia Pacific, P&G, Schneider National, Schreiber Foods, , United Health Group, Fosber America, Humana, IBM, Aurora Healthcare, Fabio Perini, Green Bay Packaging, Illinois Tool Works, Pioneer Metal Finishing, Wal-Mart, and Kimberly Clark.
 
Overall
3 out of 5
3 out of 5
Sister weekend
By Lucinda
Overall the stay was as expected for a holiday inn. Was a little disappointed to see that the hottub was closed, there was not a notice on website to indicate this.
Customer avatar
Posted by
onApril 24, 2025
Hi Lucinda,
Thank you for staying at our Holiday Inn & Suites Green Bay Stadium during your leisure travel. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver convenience and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the newly renovated Holiday Inn Express & Suites Smyrna-Nashville Area, Tennessee Our hotel is located at exit 66-A on I-24, conveniently close to Murfreesboro and Nashville which provides easy access to a variety of attractions. Murfreesboro offers history buffs the opportunity to experience guided tours and recreation at the Stones River National Battlefield. Enjoy an afternoon of shopping at the local malls or take a short drive and visit Downtown Nashville. Endless possibilities await our hotel's guests in Smyrna, Tennessee. Business travelers can enjoy our ideal location and quality amenities during their travels to Smyrna. We are only minutes from Nissan of America, StoneCrest Medical Center, and Middle Tennessee Medical Center. We also feature a 24-hour Business Center and a spacious meeting facility for your convenience. Whether business or pleasure brings you to our hotel, we can meet your needs. You can stay connected with our free high-speed, wireless Internet access, swim a few laps in our heated, indoor pool and unwind in our hot tub. Be sure to join us every morning for our Express Start hot breakfast. While staying here, you'll appreciate our genuine value and get the best Internet rate guaranteed. Make your reservation now!
 
Overall
3 out of 5
3 out of 5
Soccer tournament stay
By Antzup from La Grange, KY
We have stayed here the last 2 years for our soccer tournament. We kept coming back because of location and how great the staff was and nice area to hang out. Friday night of our stay the person working the desk was so rude and not welcoming. There were a couple groups hanging out in the lobby and she did not know how to talk to people. She claimed the adults sitting at a table of 6 were too loud. Breakfast the next day was 10x louder. She cussed at our kid for knocking over a sign when he walked in the door and accused them of setting off fireworks when they had walked out to get their DoorDash order. She never greeted anyone who came in the door and just needs to know how to talk to people. We will look elsewhere next year for our 12 team rooms.
Customer avatar
Posted by
onApril 24, 2025
Hi Antzup,
Thank you for staying at our Holiday Inn Express & Suites Smyrna-Nashville Area during your soccer tournament. We appreciate you for being one of our IHG® One Rewards members.
Our hotel aims to deliver true hospitality and guest satisfaction. I understand your expectations, and I am sorry we missed the mark this time. I shared your comments with our local managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.