The Staybridge Suites Nashville-Franklin is one of the newest hotels in the heart of Franklin 15 miles south of downtown Nashville. Our 100% all-suite hotel with full kitchens just off I-65 allows you ease of travel coming from downtown Nashville and Nashville International airport. Staybridge Suites Nashville Franklin is situated on one of the newest hottest corners in Franklin at the new McEwen Northside development one block from Whole Foods. Fine dining is available at Perry's steak house and North Italia restaurants, as well as your favorite burger or milk shake at Shake Shack. Just Love Coffee, TIff's Treats, Jeni's Ice Cream, and Vintage Vine two story wine bar, along with friendly outdoor space are all within walking distance of the Hotel. Franklin combines both historic charms dating back to the 1700's and modern amenities where several headquarters Like Nissan, Mitsubishi, Schneider Electric, and Mars have made it their home, all just steps from the Hotel. This ideal location allows you to explore historic and charming downtown Franklin where you'll find southern charm abounding with quaint streets lined with one of a kind restaurants and shops. You might even run into a famous Country Music person as many have made it their home. You'll love all that Staybridge Suites Nashville-Franklin has to offer you.
Used to be better when I'd come down for business. No more waters on check in, they never seem to know what's going on now, it's frustrating getting off an all-day flight and someone is fumbling around and doesn't know we paid already, how to make a room key, etc.. They cleaned our room once during the 4 night stay, I had to get more towels because they were not cleaning the room. We got charged more on Saturday night even though I booked 4 months in advance.
Probably going to look somewhere else from now on. I want to stay with a hotel that values customer service as much as I do in my business.
Posted byCorporate
onApril 28, 2025
Hi Thegravygrabber,
Thank you for your stay with us at Staybridge Suites Nashville Franklin. We appreciate your business and Silver Elite membership with IHG One Rewards. Our goal is to provide you with a comfortable and homelike travel experience. I am sorry we missed making your stay seamless.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Pleasure once again to host your visit. We look forward to sharing a more positive experience on your next stay.
All the best,
Alice P Case Manager IHG Hotels & Resorts Service
Hotel in Camas-Vancouver, WA near Major Business Parks, Tech Center Dr area, Dining and Shopping
Welcome to a Pet Friendly Holiday Inn Express & Suites Camas-Vancouver, Washington. Conveniently located just north of the Portland International Airport (PDX) and less than 1 mile from Hewlett Packard, Peace Health, Banfield Animal Hospital, and Fisher Investments. With easy access off Interstate 205 and State Route 14, the Holiday Inn Express & Suites Camas-Vancouver puts you right in the heart of Vancouver's fast growing east side.
Known as a gateway city to the Columbia River Gorge. The Camas / Vancouver area is a great hub for a number of northwest activities and day trips to include Harmony Sports Complex, Fort Vancouver, Mt. St Helen's, Multnomah Falls, Columbia River Gorge Wine Tasting, and the Oregon Coast.
Our accommodations also offer free Wi-Fi, parking and hot buffet style breakfast . Maintain your workout routine at our 24-hour fitness center or go for a swim in our indoor pool. Each room is equipped with a microwave, mini-refrigerator, coffee maker, flat panel TV, multiple power and charging outlets, black-out shades, hair dryer, iron and ironing board. Other features of our hotel include easy access and walking distance to a number of local eateries and boutique shopping, and an easy to find location near the Columbia Tech Center.
I was disappointed that I wasn’t recognized as a member. Got no directions to the elevator and felt I was inconveniencing the front desk staff.
Posted byCorporate
onApril 28, 2025
Hi YAKBOY,
Thank you for being a loyal IHG One Rewards Silver Elite member. We appreciate you choosing the Holiday Inn Express Camas- Vancouver for your recent stay.
Our goal is to provide a comfortable and restorative environment, and I'm sorry to hear that your experience didn’t reflect that. Your insights are important to us, and I have shared your feedback with our hotel management to consider for enhancements.
We deeply appreciate your trust in us and hope to have another chance to serve you better in the future.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Downtown Niagara Falls Hotel is the perfect location to walk to all the attractions!
Welcome to the Holiday Inn Niagara Falls State Park Entry! Our hotel is conveniently located on the New York, United States and Ontario, Canada border. Steps away from the State Park Entrance, you can walk to the brink of Niagara Falls in 10 minutes! Whether you're traveling with family for leisure or for business, our full-service location has all the amenities to exceed your expectations.
Enjoy free high-speed Wi-Fi, 24-hour Fitness Center, and Business Center with complimentary printing. Relax in our indoor heated pool! Elite IHG One Rewards members get exclusive access to our membership lounge. Our loyal members can enjoy refreshments and a private location to relax. Paid parking available on site.
Our restaurant is the Anchor Bar, Home of the Original Buffalo Wing! Come experience the original Buffalo Chicken Wing recipe invented in 1964. We serve breakfast, lunch, and dinner. We also have a full-service bar available.
Our hotel is located steps away from the brink of Niagara Falls! You may also walk to several popular attractions:
Maid of the Mist
Cave of the Winds
Niagara Falls State Park
Niagara Falls Convention Center
Seneca Niagara Casino
The Buffalo International Airport (BUF) is located 25mi away, and The Niagara Falls International Airport (IAG) is located 8mi away.
We came for Niagara Falls and this hotel was within walking distance. A member of our party has trouble walking and he was still able to make the short trek. We had some minor issues with the room but hopefully after having let them know about the issues they will be resolved for the next person. Anchor Bar was nice and food was great!
Posted byCorporate
onApril 28, 2025
Hi Brandonw747,
Thank you for staying at the Holiday Inn Niagara Falls State Park Entry. We appreciate you as an IHG One Rewards Platinum Elite member.
While our hotel is celebrated for its modern and well-maintained facilities, I am sorry that we missed the mark this time. I have shared your comments with our hotel team, and I am confident they will use them for future improvements.
We hope to be your reliable choice in the future.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Welcome to our Milwaukee Airport Hotel! Only minutes away from Mitchell International Aiprort, your next travel is a breeze with us. Located off I-94, we are closely located to many business destinations such as Caterpillar, PPG industries, Rockwell and convenient for all leisure travelers passing through with a variety of entertainment and restaurants at your disposal. Our amenities include our Express Start Breakfast, shuttle service to and from the airport, in-room charging ports, microwaves, refrigerators, in-room safes and high-speed wireless Internet throughout the hotel. You can also stay energized with our expansive fitness center or relax in either our pool or whirlpool.
Your next meeting or event is easy with us with 1,250 square feet of banquet space available. Bookings for the purpose of group parties including Bachelor/Bachelorette Parties, Birthday Parties and Pool Parties will not be allowed to check in.
Stay Smart, Stay Refreshed, Stay Express with us!
The hotel was decent and comfortable. The pool was the main attraction but it could use maintenance it was a little rusty. A glitch in their system charged my co workers and I random nightly fees the first week. There is only one washer and dryer in the entire building and a group of unruly children who had already violated the no party rule kept taking my clothes out of the dryer and threatened me in the laundry room and I’m not sure if the front desk did anything about it after it was addressed.
Posted byCorporate
onApril 28, 2025
Hi Working Wilma,
Thank you for staying at our Holiday Inn Express Milwaukee Airport and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards Platinum Elite members. I trust that all is well.
The comfort and satisfaction of our guests are important to us. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
Cadillac Hotel's Guests Impressed by Hospitable Staff Welcome to the Holiday Inn Express® Hotel & Suites Cadillac. This hotel's location off US-131 (Exit 177) is a beacon of hospitality for travelers to Wexford County. Convenient, affordable and the closest you can get to home while on the road, it's the smart choice for those seeking hotels in Cadillac, MI. The hotel's business guests find all the resources they need on site from a 24-hour business center. The biggest industrial park north of Grand Rapids, the Guy Vanderjack Industrial Park, calls this city home. Wexford County Airport is within a short drive. Patrons also appreciate the easy access to Eldorado Golf Course, just five minutes from the hotel's location. While in Cadillac, MI guests can hike or bike along Michigan's longest rail-turned-trail, White Pine Trail, or visit "The Wex" to see a concert, browse a trade show or ice-skate. Caberfae Peaks & Crystal Mountain offer year-round fun with championship golf in the summer and skiing and snowboarding in the winter. Guests can visit lakes Cadillac and Mitchell for fishing, boating and picnics. At the Holiday Inn Express® Hotel & Suites Cadillac, each day begins with the free, hot Express Start Breakfast Bar, and coffee is provided in the lobby 24-7. An indoor pool and fitness center offer ways to unwind, and free internet keeps you connected. The question isn't where to stay, it's when can we expect you?
Noisy next door children and even if you complain nothing is done . Ice machine has never worked in 2nd floor for 3 years
ByConcernedfromLocal michigan
Knocking on room to check if water was running in middle of the night without warning .
Posted byCorporate
onApril 28, 2025
Hi Valued Guest,
I am glad to have been a host to one of our valued IHG One Rewards Platinum Elite members. Thank you for choosing our Holiday Inn Express Cadillac and sharing your thoughts about your stay. I trust that all is well.
Our goal is to be a great place to rest and recharge in between. I'm sorry to learn about the issues encountered during your stay. I have shared your feedback with our hotel management team to serve as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
Safe travels,
Glaiza G. Case Manager IHG Hotels & Resorts Service
Hi. We’re EVEN® Hotels. As you’re about to see, we’re not like other hotels. We’re energetic, revitalizing, and we focus on helping you stay balances and on track. We’re designed to help our guests maintain a healthy lifestyle while traveling. Enable wellness in travel, on your terms.
EVEN Hotel Suzhou Grand Canal ® is located in Suzhou High-tech Zone, covered by Metro Line 3.&Line 5 to Taihu Lake in Xiangshan,Yangcheng Lake and Suzhou Industry Zone etc . It is only 15 minutes' drive from Suzhou Railway Station. It is connected to Xihuan Elevated Road in the east and Youxin Elevated Road in the south. Geographically, the hotel is adjacent to the Hanshan Temple, Lingering Garden, Canglang Pavilion, Suzhou Garden and other Internet celebrity check-in places such as Huqiu Mountain Scenic Area. The hotel has 207 rooms and 5 meeting rooms. All hotel in-house guests can participate in hotel health courses for free, bringing a new experience of business travel and vacation and leisure for travelers who advocate health.
With more than 100 years’ history, InterContinental Hotels Group (IHG) manages franchises, leases, or owns more than 5,600 hotels and 840,000 guest rooms in more than 100 countries, with approximately 1,800 more hotels in its development pipeline. EVEN® Hotels, a new brand from the IHG family with has just made its debut in Greater China, offer a fresh perspective on travel, helping guests to maintain a youthful, boundless energy while they travel.
Loved that the rooms have yoga mats and other fitness tools inside. Overall a very good experience. Rooms are kept well and very clean. Staff friendliness can be improved.
Posted byCorporate
onApril 28, 2025
Dear Guest,
Thank you for your kind feedback and support for EVEN Hotel Suzhou Grand Canal!
At EVEN Hotels, our brand philosophy is to promote a healthy lifestyle with a sporty and stylish touch, tailored for business travelers who seek wellness and quality living.
Here, a fit and active experience is always within reach. Each guestroom features a dedicated fitness zone, complete with yoga and exercise equipment, while the in-room TV offers professional workout tutorials. Additionally, our 17th-floor fitness center is designed to meet all your workout needs.
We sincerely apologize that our staff’s service attitude did not meet your expectations. Rest assured, we will reinforce our training programs to enhance service quality.
We look forward to welcoming you back to EVEN Hotel Suzhou Grand Canal—where you’ll witness our continuous improvements!
Holiday Inn® Lancaster hotel is just off the M6, with easy access to the Lake District. The shops and attractions of Lancaster are a 10-minute drive away. Alternatively, leave the car in the hotel's free car park and catch a bus to the town centre from the stop outside the hotel. Lancaster Station is served by direct trains to Manchester. Blackpool Airport (BLK) is 40 minutes' drive from the hotel.
The hotel is just 20 minutes' drive from the scenic Lake District National Park. A 10-minute drive from the hotel, the 12th-century Lancaster Castle is surrounded by parkland. Nearby, the riverside Lancaster Maritime Museum occupies a former warehouse. Morecambe Bay, 20 minutes' drive from the hotel, offers coastal walks and seafront cafés. Lancaster University is easily accessible and only a 15 minutes' drive from the hotel.
Business guests are 20 minutes' drive from Heysham Power Station. At the hotel, you can host meetings for up to 100 people in seven flexible conference rooms with AV equipment and free WiFi.
In the relaxed restaurant, start your day with a buffet breakfast, or enjoy an evening meal with family or colleagues. A visit to the well-equipped gym or indoor pool helps keep you fit, before relaxing in the steam room or sauna. The hotel also has a fantastic outdoor playground to entertain younger guests.
I was in my room from 8-11.30 in the dark because of a power cut , I know this was not your fault. , Then I asked for early morning call which did not happen. Poor
Posted byCorporate
onApril 28, 2025
Hi ann21,
Thank you for staying at our Holiday Inn Lancaster and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
Shanghai, seamlessly blends the classical gardens of Yu Garden with the art galleries of the West Bund, the bustling market of the City God Temple with the grandeur of the Bund's international architecture. With its inclusive attitude, Shanghai perfectly fuses tradition with modernity and the East with the West. It is not only a leading front in trade and technology, but also a fertile ground for cultural exchange.
Holiday Inn Express Shanghai PVG Zhuqiao located in No.1688 Nanzhu Road, Pudong New Area, Shanghai. The hotel is located near Shanghai Pudong International Airport, about 7km away from the airport, 3.5km away from Shanghaidong Railway Station, with convenient transportation, you can choose from various modes of transportation and make it easy for you to travel. Major Popular Attractions in Shanghai, such as Shanghai Disney Resort can be easily reached. The surrounding facilities are well equipped, include Tianhe Plaza, Shanghai Ninth People's Hospital, which can meet all your needs during your stay.
There are 132 guest rooms with high speed Internet, comfortable bedding and screen TV. The hotel provides sumptuous Chinese and Western buffet breakfast, delivery robots, 24h self service laundry and a gym, airport shuttle service, providing perfect services for your different needs.
Be it for vacation or work, make Holiday Inn Express Shanghai PVG Airport Nanzhu Rd become the ideal choice for you to visit Shanghai.
A bright, modern hotel in Aberdeen's bustling West End, with WiFi and breakfast included
Holiday Inn Express® Aberdeen City Centre hotel is right in Aberdeen's West End , half a mile from the main rail and bus stations and 20 minutes by taxi from Aberdeen Airport (ABZ). The hotel is just around the corner from Union Street , Aberdeen's premier shopping destination with lively bars, restaurants and theatres.
Doing business in Aberdeen? The hotel is located close to regional offices for Shell, Total and Statoil. Two modern meeting rooms host 35 people each, with free WiFi , natural light and air conditioning. Freshly brewed tea and coffee, plus a lunchtime buffet option, will keep meetings productive.
It's a 10-minute walk to Aberdeen's stylish Union Square shopping centre. If you fancy seeing a show, His Majesty's Theatre is just five minutes on foot. Farther afield, you can explore Aberdeenshire's Castle Trail , or visit the region's whisky distilleries – ask friendly hotel staff for tips. For golfers, the hotel is three miles away from Royal Aberdeen Golf Club , while Trump International Scotland is only half an hour's drive.
All guests enjoy free WiFi and an inclusive buffet breakfast with selected hot items. The hotel's lobby bar offers an excellent range of malt whisky, plus draught beer and wine.
I arrived at check-in and was told my booking card was refused, the lady on reception tried my card and said it was again refused(despite plenty funds in account) luckily I had another card but was still embarrassing infront of other guests. I was then given a room, unpacked and went to leave the room to meet friends and the door wouldn't lock,after phone calls to reception and about 15 minutes , I was allocated another room so packed ,moved,unpacked again and eventually I met my friends nearly an hour late. On return to new room I settled in with a coffee and put the tv on, guess what.. it didn't work, again a call to reception and a visit from them confirmed it was broken but they could do nothing till the morning. Maybe I was just unlucky.
Posted byCorporate
onApril 28, 2025
Hi Hami,
We appreciate your continued loyalty to IHG® One Rewards and thank you again for your stay at Holiday Inn Express Aberdeen City Centre. We aim to offer an engaging place to rest and recharge. I am sorry we missed making your stay seamless this time.
I've communicated your feedback with our hotel management and trust that they will take the necessary actions to ensure that we set the proper expectations for our guests.
We appreciate you taking the time to share your experience, and we hope to have the opportunity to welcome you back and deliver the outstanding service you deserve.
Warmest Regards,
Alice P. Case Manager IHG Hotels & Resorts Service
Quanzhou, located in the southeast of Fujian Province, which is a national historical and cultural city and a well-known "hometown of overseas Chinese", attracting tourists to explore with its unique Hokkien style.
The hotel is adjacent to East Lake Park, Quanzhou Bell Tower, Zhongshan Road, and Guanyu Temple. It is 1.8 kilometers walk from West Street and 1 kilometer walk from the Overseas Transportation History Museum.
The hotel offers a buffet breakfast in both Chinese and Western styles to help you start your day with vitality. Holiday Inn Express Quanzhou City Center can bring you a simple and intelligent travel experience. Whether it's a holiday or a business trip, Holiday Inn Express Quanzhou City Center can bring you a flash of inspiration and reach your destination!
HOTEL MANAGEMENT TEAM
Excellent stay; excellent team of staff. What I liked most: - great breakfast - professional team of staff - good laundry room - great location
Posted byCorporate
onApril 28, 2025
Dear Guest,
Thank you for choosing our hotel and sharing your wonderful feedback. It was our pleasure to accompany you during your delightful stay.
Every morning, we take pride in serving a lavish buffet breakfast featuring a fusion of Chinese and Western cuisines, along with Quanzhou’s local delicacies. Our live cooking stations ensure freshly prepared dishes with balanced nutrition to energize your day.
For your convenience, our self-service laundry lounge is fully equipped with washers, dryers, and ironing facilities, offering a seamless all-in-one laundry experience.
Another highlight of our hotel is its prime location—surrounded by comprehensive amenities and efficient transportation options to save you valuable time and effort.
We sincerely look forward to welcoming you back for another exceptional stay.