Less than one mile from the Walter E. Washington Convention Center and Capital One Arena, Holiday Inn Express Washington DC Downtown is your gateway to DC! Explore historic landmarks like the National Mall, US Capitol, White House, and Washington Monument, all within walking distance. Perfect for business and leisure travelers, we are close to Union Station and Ronald Reagan Airport (DCA). Easily visit Smithsonian Museums, nearby corporate offices, and government agencies. Host gatherings in our Penthouse meeting room with panoramic views . Enjoy our pet-friendly guest rooms, free Wi-Fi, complimentary breakfast, and 24-hour Fitness Center. We blend comfort and convenience with friendly service to provide the perfect stay in the heart of DC.
No parking space for unloading your suitcase, great location, very good breaking fast. Room very clean, very quiet for sleep ,no space for sitting in the breakfast time ,no body tell you where to park you car
Posted byCorporate
onApril 29, 2025
Hi Saing,
Thank you for staying at our Holiday Inn Express Washington DC Downtown and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
The comfort and satisfaction of our guests are important to us. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
The brand-new Holiday Inn Express and Suites Queenstown is located in the prime position on the corner of Stanley and Sydney streets in Queenstown, providing close proximity to the city centre shopping, entertainment and outdoor activities. The location also provides easy access to popular ski destinations of Coronet Peak, Remarkables, Cardrona & Treble Cone, and is the gateway city to the UNESCO World Heritage site of Milford Sound.
The 227-room, 4 Star hotel features a selection of well-designed hotel room types and suites to cater for all types of travellers, whether that be for work or play. Holiday Inn Express & Suites Queenstown is the smart choice for savvy business and leisure travellers, delivering more where it matters most.
The hotel also features a fitness room, sauna, two flexible meeting rooms, self-serve laundry, onsite parking and a free business centre, in addition to well-appointed rooms complete with a power shower, black-out blinds, high-quality bedding with a choice of pillows, uncapped Wi-Fi and a free Express Start breakfast option.
Air conditioning not working in the room for our both night stay, even notified staff in first day checking in. Next night due to suffocating called reception at night 3.00am and he managed pedal stand.
Posted byCorporate
onApril 29, 2025
Hi Utpal,
Thank you for staying at our Holiday Inn Express Queenstown and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G. Case Manager IHG Hotels and Resorts Service
Hotel Indigo Brussels City is centrally located within walking distance of major tourist attractions and the business district. Inspired by the nearby Botanical Gardens, our hotel features 284 uniquely designed rooms and suites that embrace tropical, herbal, and floral themes. Guests enjoy complimentary access to our fitness area, which includes a fully equipped gym and sauna.
On the ground floor, SERRA serves as a tranquil oasis in the bustling city, featuring Urban Picnic for all-day dining and the Garden Kitchen restaurant offering a seasonal, eco-conscious menu focused on innovative, plant-based cuisine made from locally sourced organic ingredients.
Escape the everyday routine and discover moments that inspire you at Hotel Indigo Brussels City!
The lighting controls and temperature control in the rooms are not great. The chrome cast was not working and we tried calling the staff several times but nobody answered. There was jot hot water. We had to have a cold shower.
Posted byCorporate
onApril 29, 2025
Hi Prada,
Thank you for staying at our Hotel Indigo Brussels City and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
When you visit Sacramento, you'll find everything you need at our newly renovated hotel.
The Sacramento International Airport is only 4.5 miles away, which makes us the closest hotel. Our free, Airport Shuttle service (based on availability) is just one of the great perks we offer our guests. Corporate guests love our great location just off I-5, between downtown Sacramento and the Sacramento Airport, because our hotel's location makes it easy to avoid traffic and get to business meetings on-time, especially if they're at the Convention Center, just seven miles away. In addition, we have a 24-hour Business Center with copy, fax, and print services, as well as free Wi-Fi access. Leisure guests can visit everything from the Sleep Train Arena and Discovery Park to the Sacramento Zoo and the Sacramento Railroad Museum - all less than eight miles away. And when visiting Sacramento, California, our hotel's guests are encouraged to discover the history of Old Town Sacramento and everything else California's state capital has to offer. When you're staying at our hotel near the Sacramento Airport, you'll not only enjoy easy access to this beautiful city but unexpected amenities and excellent service. We offer 100 well-appointed rooms that are an oasis of comfort. There is a lovely outdoor, heated pool and spa and a well-equipped Fitness Center. Make the smart choice in Sacramento, California by choosing our hotel.
Oh my, we did not expect this. We have stayed at Holiday Inns many times. This one was an utter disappointment. People were cordial, but not friendly. Our room was sooo dirty. made me sad. partial bottles of water in several spaces. I was so sorry I dropped something and had to look under the bed. Terrible dust and partially used water bottles. It was just gross. The bathroom was OK, not super clean, but the light switch was on the wall outside by the desk.... weird. No comment on breakfast. We just wanted to leave so never tried it.
I would recommend travelers to avoid this one. The Holiday Inn in Modesto is multiple times better!!!
Posted byCorporate
onApril 29, 2025
Hi crnj,
Thank you for staying at our Holiday Inn Express Sacramento Airport Natomas and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
Stay Smart at Our Hotel Near Nellis Air Force Base At the Holiday Inn Express® hotel in Las Vegas, we make sure you have everything you need to enjoy your trip. Conveniently located outside Nellis Air Force Base, our beautiful accommodations offer comfortable amenities and professional service, perfect for all travelers. Our Las Vegas hotel's location is near several area businesses, including Boeing, SAIC, Bechtel, Western States and Frehner Construction. We are also close to North Beltway Business Park and Raceway Business Park. You can stay connected with great business amenities like free high-speed Internet access and a business center, and you're welcome to utilize the 850-square foot-meeting room, which is ideal for any events or meetings in Las Vegas. This hotel's close proximity to local attractions makes us the perfect choice for leisure travelers, as well. We are just three miles from the Las Vegas Motor Speedway, and we offer truck and RV parking at no extra charge. Guests will also find other popular attractions near our location, including the Las Vegas Strip, Sunrise Vista Golf Club and the Las Vegas Premium Outlets. During your stay, be sure to take advantage of all the conveniences available at our hotel in Las Vegas. Get an invigorating workout in our fitness center or enjoy a relaxing swim in the outdoor pool. And, in the morning, come to the lobby to try our complimentary Express Start Breakfast Bar.
Shocked this is an IHG property. Should be condemned.
ByCrimmy
I’m not sure how this is an IHG property. As an IHG employee I was SHOCKED at the state of this hotel. It’s so rundown and RIDDEN with mold and is FILTHY. The pool had clearly not been open for a long while with no plans of reopening. The room was filled with mold in the bathroom and in the vents, cracked walls, ripped upholstery, peeling wallpaper everywhere, SMELLY, and downright disgusting. We parked our car to unload and came back down to find a random man looking into our car and almost ditto my on our car. The man brushed it off when we confronted him and said he was just curious what year the car was. We were supposed to stay two nights but checked out the next morning because we have an infant and I wasn’t going to sleep another night in this place. When I checked out the man gave me no receipt and said something to the other employee as I was walking out the door about us checking out early. I’m disputing the charge for the second night as I was told I wouldn’t be for the second night, but they’re still charging me for it which is a no no. I assume the man at the counter was annoyed we checked out early and didn’t bother to actually check us out. I always get me bill the same day I check out of ANY IHG property but never got mine for here until today the day after our original check out date so that’s sketchy in general. I would NOT recommend this hotel and am honestly appalled that it’s still in business, and I’m not boujee in any way. This should not be an operating property. Sketchy. Filthy. Unsafe.
Posted byCorporate
onApril 29, 2025
Hi Crimmy,
I am glad to have been a host to one of our valued IHG One Rewards members. Thank you for choosing our Holiday Inn Express Las Vegas Nellis and sharing your thoughts about your stay. I trust that all is well.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about the issues encountered during your stay. I have shared your feedback with our hotel management team to serve as a reference for improvement. I also sent an email to discuss the matter.
I hope you will consider staying with us again should your travels bring you back to the area.
Safe travels,
Glaiza G. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Cleveland Downtown! Take a step back in time in our 19th century historic Guardian Bank Building built in 1896. We feature the largest standard guest rooms in Cleveland with every room being 450 sqft or larger, free Wi-Fi, free Express Start hot breakfast, guest lounge with pool table, arcade games and 24-hour Fitness Center. Enjoy the modern amenities at our downtown Cleveland hotel located in Cleveland's financial district between E. 9th St. and E. 6th St. on Euclid Avenue. We are conveniently located two blocks from Cleveland Cliff's, five blocks from Sherwin Williams and PNC is just next door.
Holiday Inn Express Cleveland Downtown is just a short distance of many attractions including: Rocket Arena, Huntington Bank Stadium, Progressive Field, Jack Casino, The Rock and Roll Hall of Fame, Huntington Convention Center of Cleveland, Playhouse Square, and Cleveland State University. The Holiday Inn Express Cleveland Downtown is a five-minute walk from the famous East 4th Street, which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Mabel's BBQ, Butcher and Brewer, Blue Agave and the always-rockin' House of Blues.
Cramped, dirty and old elevators! Hair in sink when we arrived. NO breakfast. Front desk said they had too many people but someone who went at 7:00 am said no food then either! People in hallway making noise until 2:00 am.
Posted byCorporate
onApril 29, 2025
Hi Patty64,
Thank you for staying at our Holiday Inn Express Cleveland Downtown and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G. Case Manager IHG Hotels and Resorts Service
The Candlewood Suites York, PA Newest Extended Stay Hotel Is Close to Everything!
Stay with us on your next visit to Pennsylvania. We are situated less than a mile east of I-83. Our hotel's location is near Hershey, Harrisburg, Lancaster and Gettysburg.
Guests with children visiting Hershey Park can easily add the Turkey Hill Experience and Dutch Wonderland to their stops as we are in close proximity to all three! From our location you can easily plan a day trip to Historic Gettysburg. There you can explore the battlefields, monuments and be transported back in time as you walk the streets in one of America's most well preserved historic towns.
For our corporate travelers we off many amenities and programs. Not to mention that we are close to several major corporations like Harley Davidson, Johnson Controls, AESYS Technologies, Caterpillar, Voith, Graham Packaging, MacSteel and RR Donnelley. Traveling on business to York is especially easy with Harrisburg International Airport only 30 miles away from our hotel.
All guests are welcomed to utilize our 24- hour Business Center and Free High-Speed Wireless Internet Access. Finish your day by enjoying all the comforts our Candlewood Suites York PA hotel provides. Each room is well equipped with everything you need to feel right at home in York, PA, we invite you to cookout on one of our three gas grills, watch a DVD in the comfort and privacy of your own room.
Service was poor, bathroom toilet did not work, staff was not friendly.
Posted byCorporate
onApril 29, 2025
Hi Valued Guest,
Thank you for sharing your thoughts about your stay at our Candlewood Suites York. We appreciate you for keeping the IHG Hotels & Resorts properties as your preferred choice for your travel needs since 2018.
We strive to deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry to learn about the situation you encountered. I shared your comments with the local hotel management team as a reference for improvement. In line with this, I've also sent you a separate email.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express & Suites Sequim - Your finest choice in Olympic Peninsula lodging! Our friendly hotel staff is dedicated to making your visit to Washington's "Adventure Playground" memorable! We offer a unique location where you're surrounded by green space & mountains. Take the ferry for a beautiful scenic view to Victoria, British Columbia, or come check out the Olympic National Park . We are also within close proximity to the Olympic Game Farm Wildlife Exhibit, Dungeness Bay, and Dungeness Golf Course. Sequim, WA to Seattle, WA is a quick & easy trip also! Test your luck at 7 Cedars Casino, and enjoy a complimentary shuttle to the casino on us! You might also enjoy some of our annual events such as Sequim Lavender Festival and Dungeness Crab Festival . Business travelers are also only a short drive from the Olympic Medical Center. Start your day off right with our hot & complimentary Express Start breakfast , or sip your morning coffee on the rooftop patio . Relax in our spacious pool while watching the kids shoot hoops. Get a great workout in our fitness center while enjoying the beautiful views of the valley around you. We are also here to help make your next conference or event memorable in one of our multiple conference rooms . You can rest assured knowing that we are taking extra precaution to ensure you have a comfortable and clean stay! We truly are your #1 choice among Sequim hotels.
We checked in on 4/19 around 3 PM and were immediately overwhelmed by a very strong smell of paint in our hotel room. Within minutes, I developed a severe headache. We went to the front desk to report the issue and were informed that the hotel had just completed painting.
Due to the fumes, I had to rest in the breakfast area for three hours. Even after returning to the room with fans on and the window open, the strong odor persisted. We ended up having a very uncomfortable and miserable night.
Exposure to paint fumes can pose serious health risks, including long-term concerns. We left the hotel the next day feeling anxious about our health. This experience was extremely disappointing and concerning.
Posted byCorporate
onApril 29, 2025
Hi Travel Agent,
Thank you for staying at our Holiday Inn Express Sequim and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G. Case Manager IHG Hotels and Resorts Service
Welcome to Odessa's luxury extended stay hotel, the Staybridge Suites Odessa - Interstate Hwy 20. Enjoy our spacious studio, one bedroom or family friendly two-bedroom suites with fully equipped kitchens with room to spread out, space to work and comforting surroundings to relax.
This all-suite hotel offers easy access to many of Odessa’s companies, including Saulsbury Industries, Halliburton, NOV, Chevron, The University of Texas Permian Basin, and more. There are shopping, dining, and entertainment just minutes away. We are only minutes away from the Odessa Regional Medical Center and Medical Center Health Systems. You can also explore destinations such as Ellen Noel Art Museum, Odessa Meteor Crater, Stonehenge Odessa and Ratliff Ranch Golf Links, or the Music City Mall.
Start your day with our complimentary hot breakfast buffet served daily. Relax and join us for our evening social Monday-Wednesday, which is the perfect place for guests to make friends while on the road. Bring the whole family along, even the furry ones. We are a pet-friendly hotel. When it is time to get connected, we know what you need, free Wi-Fi. Burn some energy at our 24-hour fitness center or outdoor pool. For a late night snack, we have an on-site market, open 24 hours a day. We know what you need for your next visit to the Odessa area. The Staybridge Suites Odessa - Interstate Hwy 20 is your best choice for a stay as long as your life requires it.
I have not had an experience as bad as this to date. I can and do tolerate a lot. but bad customer service i will not. The attitude of the person that checked me in was horrible. He did not thank me for being a rewards member. I couldn't book online due to the fact I was driving. I knew the price of the room cause my coworker just booked online, Your employee didn't want to honor the same price as my coworker on the phone. Tile job was so bad I Stubbed my toe and couldn't close the bathroom door. Remote batteries were dead. Room stank.
Posted byCorporate
onApril 29, 2025
Hi Jayy,
Thank you for staying at our Staybridge Suites Odessa - Interstate Highway 20 and sharing your experience. We appreciate your loyalty as our IHG One Rewards Silver Elite member since 2024.
We offer an efficient and frictionless experience for guests on the move. I understand your expectations, and I am sorry to learn about the issues encountered during your visit. I distributed your comments to our local area managers to monitor and improve the quality of our service. I also sent a private message to your email to discuss this further.
I hope you give us another chance to provide better service on your next visit.
InterContinental Toronto Centre is set in the heart of the financial district in upbeat Toronto. Just steps away from the CN Tower, Scotiabank Arena, Rogers Centre, and Ripley’s Aquarium, our four-diamond hotel boasts penthouse-like suites, an indoor saltwater pool, gourmet restaurant, state-of-the-art fitness centre, 8,000 sqft serene spa, and exquisite meeting spaces. Unwind at this urban oasis after a day of exploring all our vibrant city has to offer, whether here for business or leisure.
I used this hotel for convenience as I was taking part in a trade show at the Metro but I ended up with charges for services I did not use and separate amenity fees which should have been part of the room charge and should have been charged to my employer's card who was responsible for accommodation not my personal card. The fridge is also packed with capacity with drinks for purchase so limited space for your own stuff.
Posted byCorporate
onApril 29, 2025
Hi TrudyJ,
I appreciate you choosing our InterContinental Toronto Centre. I am glad to have been a host to one of our valued IHG One Rewards members. I hope your day is going well.
We're committed to providing ease and transparency in every way. I'm sorry to learn about the situation. I have shared your feedback with our hotel management team to serve as a reference for improvement. I also sent an email to discuss the matter.
We hope you give us another opportunity to share a more positive experience with you soon.
Kind regards,
Glaiza G. Case Manager IHG Hotels and Resorts Service