Welcome to the Holiday Inn Express® Hotel in Frankfort
Located just five minutes from the Kentucky state capital, our Frankfort hotel provides a great location and quality amenities to business and leisure travelers alike.
Since we are so near Kentucky's state capital, our hotel is a favorite among business travelers. Our Frankfort hotel's location places you near numerous corporations, including Montiplast, Ohi-America, Rockwell International and Webster. If you need to host an event or seminar while in Frankfort, we hope you consider utilizing our 1,350-square foot meeting room, which can accommodate up to 45 people. We also offer a 24-hour business center to our guests staying in Frankfort.
Our hotel's property offers leisure travelers easy access to some of Kentucky's greatest attractions, too. You're sure to love visiting the Buffalo Trace Distillery or any other stop along the Bourbon Trail. Outdoor enthusiasts enjoy visiting Canoe Kentucky. Other attractions include Berry Hill Mansion, Grand Theater and Daniel Boone's Grave site, and the Kentucky History Museum offers an exciting glimpse into Kentucky's fascinating history.
Our Frankfort hotel's choice amenities can please any guest. You can start your day with our complimentary, hot breakfast from the Express Start breakfast bar and surf the Web with the free Internet access to plan your day, and after meetings or sightseeing, you can unwind in the indoor pool.
We wanted a room with plenty of room and extra couch for relaxing. Well, we got the couch but there was no light in the room. The area was unusable due to it being too dark to see. Waste of extra money.
Posted byCorporate
onApril 29, 2025
Hi Benellidude73,
Thank you for staying and choosing our Holiday Inn Express & Suites Frankfort. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M. Case Manager IHG Hotels & Resorts Service
Near the Grand Canyon National Park Airport (GCN), Holiday Inn Express & Suites Grand Canyon is your gateway to scenic adventure! One mile from the South Rim entrance, which is open year-round and offers spectacular views, our hotel gives easy access to attractions like the Desert View Watchtower and National Geographic IMAX Theater. Take a helicopter or airplane tour of the canyon, or opt to tour it on horseback, by jeep, or in a raft. Our front desk staff is ready to assist with tour reservations.
Fuel your day with our free Express Start® Breakfast, relax in our indoor pool and whirlpool, and connect with free Wi-Fi. Unwind in spacious rooms with premium bedding and thoughtful amenities. Book with us and “Stay Smart” in the South Rim.
Convenient location, but the hotel is overpriced for what it offers. Our first room had a strong dog odor, though the staff quickly accommodated our request for a different one. The room was very small, with only one chair. Overall, not the best value for the price.
Posted byCorporate
onApril 29, 2025
Hi Grace,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Grand Canyon during your vacation. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Hotel and Suites in Mattoon near Lake Land College and Eastern Illinois University. Our Mattoon, IL hotel is the perfect choice for both corporate and leisure travelers. Families looking for lodging in Mattoon will not be disappointed by our hotel, located just off I-57 between Effingham & Champaign. We offer you proximity to many local attractions including the Lincoln Log Cabin State Historic Site, Fox Ridge State Park, and the Douglas-Hart Nature Center. Other nearby activities include Lake Mattoon, Lake Shelbyville (11,000 Acres of Water), Rockome Gardens, and shopping at the Tanger Outlet Mall.
Situated in a suburban area of Mattoon, Illinois, our hotel is close to several companies including Hydro Incorporated, Mediacom, Bimbo Bakeries, Rural King, Sarah Bush Lincoln Medical Center, and the Mattoon Softball Complex. In addition, we provide a Business Center with a fax machine, printer, copier, public computer, and free high-speed, wired and wireless Internet access.
Our hotel offers everything you need for a comfortable stay, from modern accommodations to free hot breakfast, a 24-hour fitness facility, on-site parking, and free Wi-Fi. Each of our guest rooms are equipped with plush bedding, 42-inch TVs, Microwaves, Mini Fridges, and Keurig Coffee Makers.
Whatever brings you to Mattoon, IL, be our guest at the Holiday Inn Express & Suites Mattoon
In general the hotel is in poor condition. The furniture is dated, scratched, dinged and worn. The carpet in my room was torn and stained in multiple spots. The pool is in terrible shape. The whole building is in need of renovation. And watch out for the crater in the parking lot .There are other, better options in the area. If the HIE is renovated, I'll come back. If not, it's my last stay there.
Posted byCorporate
onApril 29, 2025
Hi Valued Guest,
Thank you for staying at Holiday Inn Express Mattoon and for taking the time to share your feedback. It is a pleasure to host one of our valued IHG® One Rewards Silver Elite members, and we are grateful for your continued loyalty since 2013.
We strive to give excellent and impressive service to all our guests, and I'm sorry for not exceeding your expectations. We understand how important a comfortable and restful environment is to our guests, and we will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
A brand new, fresh, contemporary hotel with spaces that enable guests to be productive, connect with friends, family, and colleagues, and wake up feeling refreshed. Individuals and families stay with us while traveling globally and locally for business and leisure. They seek high-quality, affordable, and reliable choices, and value real, human connection. Located in close proximity to Doral's vibrant shopping districts including, Miami International Mall, Dolphin Mall and CityPlace Doral, our guests have a variety of entertainment options such as, dining, comedy, bowling, movies, nightlife and upscale shopping.
I enjoy my stay. Clean room, excellent customer service.
Posted byCorporate
onApril 29, 2025
Hi Desh,
Thank you for choosing our Holiday Inn Express & Suites Doral - Miami during your vacation. We appreciate your business as one of our IHG One Rewards members.
Our hotel is known to provide an enjoyable travel for all. We are glad you appreciate the comforts and service of our hotel. We value your feedback, and we'll use this to monitor and maintain our hospitality services.
Thank you again for making us part of your getaway, and we hope to share with you a better service on your next visit.
Safe travels,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
The Holiday Inn Express and Suites Regina South is conveniently located on Albert Street, near the Regina International Airport and just off the Trans Canada Highway. Our guests enjoy complimentary Express Start breakfast, parking, and high-speed internet. During your stay, take advantage of our heated indoor pool, whirlpool, and 24-hour fitness center for a truly comfortable experience.
Start your day with our complimentary hot buffet breakfast, featuring a variety of options, including scrambled eggs, omelets, bacon, sausages, pancakes, and our signature cinnamon buns.
Ideal for families, our hotel is in close proximity to popular attractions such as the Saskatchewan Science Centre, MacKenzie Art Gallery, Wascana Lake, and the Royal Saskatchewan Museum. Shopping enthusiasts will appreciate our convenient access to Grasslands, Southland Mall, Superstore, and Freshco. Additional nearby attractions include Casino Regina and Mosaic Stadium which is home to the Saskatchewan Roughriders.
For business travelers, Holiday Inn Express and Suites Regina South offers an ideal location near Queensbury Convention Center. Our hotel features 1,300 square feet of flexible meeting space, a 24-hour business center, and complimentary Wi-Fi throughout the property.
"Stay Smart" Stay at Holiday Inn Express and Suites Regina South
That afternoon as we arrived to check in - I was tired from the travel and it was explained to me by staff our room was not ready yet that the hotel had quite a few quests the previous night. I arrived a half hour after the regular check in time of 3 pm and was surprised with the news.
The next morning I decided to take some breakfast to my room, the staff front desk assisted me to bring cutlerly to the room and that was much appreciated; he also ensured the pool hot tub was working properly and requested maintenance attend to it as my family could not get it working.
Overall, I appreciated the breakfast. The hotel parking seemed scarce and did take some extra care to find a secure parking spot.
Posted byCorporate
onApril 29, 2025
Hi Jazz,
Thank you for staying and choosing our Holiday Inn Express & Suites Regina-South. We appreciate you as one of our guests!
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I shared this with our hotel management team. I trust that the actions to be taken will make your next stay as seamless as possible it can be.
We look forward to hosting your stay again for your future accommodation needs!
Stay safe,
Jomar M. Case Manager IHG Hotels & Resorts Service
Hotel Indigo Brussels City is centrally located within walking distance of major tourist attractions and the business district. Inspired by the nearby Botanical Gardens, our hotel features 284 uniquely designed rooms and suites that embrace tropical, herbal, and floral themes. Guests enjoy complimentary access to our fitness area, which includes a fully equipped gym and sauna.
On the ground floor, SERRA serves as a tranquil oasis in the bustling city, featuring Urban Picnic for all-day dining and the Garden Kitchen restaurant offering a seasonal, eco-conscious menu focused on innovative, plant-based cuisine made from locally sourced organic ingredients.
Escape the everyday routine and discover moments that inspire you at Hotel Indigo Brussels City!
Really not recommended and unresponsive problem solving from the staff
Posted byCorporate
onApril 29, 2025
Hi Alexjj,
Thank you for staying at our Hotel Indigo Brussels - City during your leisure travel. We appreciate you as one of our valued guests.
Our hotel aims to deliver true hospitality and customer satisfaction. I understand your expectations, and I am sorry we missed the mark this time. I shared your comments with our local managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
This Dallas Fort Worth Airport Hotel Offers Comfort and Convenience. The Holiday Inn Express Hotel & Suites DFW Airport South provides comfortable accommodations and a convenient location between Dallas and Fort Worth downtown area. Just minutes from Dallas Fort Worth International Airport, our hotel is in close proximity to several Dallas-Ft. Worth attractions and just a cab ride away from the excitement of downtown Dallas and Ft. Worth Stockyards. Business and leisure guest alike appreciate the great location of the Holiday Inn Express & Suites. We are situated off HWY 183 and near HWY 161, with easy access to major attractions, such as Six Flags Over Texas, Hurricane Harbor, Texas Stadium and the brand new Dallas Cowboys Stadium. For shopping, visit Irving Mall and Grapevine Mills Mall, both within 5 miles from DFW Airport. While on business or leisure, enjoy the services this hotel provides. It offers complimentary wireless Internet, free limited airport shuttle service, business services in addition to meeting facilities. This hotel is located with in 5 miles of American Airlines Headquarters, CAE Simuflite, CEC Entertainment and Higher Power Aviation. During your stay at our DFW area hotel, relax in the outdoor pool, exercise in the fitness center and wake up to the Express Start hot breakfast, featuring our delicious signature cinnamon rolls. Book your reservations now and enjoy our excellent hotel deals and rates.
The state hotel multiple times, If you do not have a car, there’s nothing within walking distance except for red lobster that’s really bad.
You’re my last day I had very large cockroaches my room, so my company moved me to another hotel.
Posted byCorporate
onApril 29, 2025
Hi Valued Guest,
We appreciate your Silver Elite membership with IHG One Rewards and thank you again for your stay with us at Holiday Inn Express & Suites Dallas Fort Worth Airport South. We are committed to providing an engaging and relaxing stay. I am sorry your stay was not as expected.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
All the best,
Alice P Case Manager IHG Hotels & Resorts Service
The Holiday Inn and Suites Salt Lake City Airport West offers some of the best accommodations in Salt Lake City. Guests enjoy the convenience of staying within 5 minutes of the new SLC International Airport, as well as our complimentary airport transportation daily from 4am - midnight. Our convenient location puts you within 10 minutes of downtown Salt lake City, within close proximity to Antelope Island State Park, City Creek Center, Great Salt Lake State Park, Hogle Zoo, Lagoon Amusement Park, Maverik Center, Red Butte Garden, Salt Palace Convention Center, Salt Lake Regional Athletic Complex, Temple Square, Tracy Aviary, Utah State Capitol, Utah State Fair Park and Vivint Smart Home Arena.
Guests love our amenities which include Keurig coffee makers, mini refrigerators and recently upgraded bedding in every room. Stay connected with our free high-speed internet access and business center. Our hotel is designed to bring families and friends together with our indoor pool, whirlpool, fitness center and flexible banquet space.
Our Wingtips Bar and Bistro is onsite, so feel free to catch up over a drink or meal downstairs.
In 2025 it should be criminal to provide internet this slow at a hotel. Can’t use any streaming service without buffering every 30 seconds and video calls are out of the question. Would not stay here again for that reason alone
Posted byCorporate
onApril 29, 2025
Hi DRMor,
Thank you for staying at the Holiday Inn Salt Lake City-Airport West and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Diamond Elite members, and we are grateful for your continued loyalty since 2023.
Our goal has always been to provide our guests with the best hospitality service and an exceptional guest experience, and I apologize for what happened. We offer brilliant basics and a little more where it matters most, and we will use your review to implement improvements to ensure we provide a better experience for guests in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Hotel's Amenities in West Springfield, MA , ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
Upon my arrival, I had to leave for the girl at the desk to decide she was done with her personal phone call before she would even check me in then on top of that I was only there for 2 1/2 hours before being kicked out because my one year-old son was walking back-and-forth on the floor at about eight or 830 that night When we had just got upstairs from being in a pool. She harassed me and called my room three times in 15 minutes stating that other guest were complaining of the noise over their head when I went downstairs because I was on the second floor. My room was over the lobby and there are no other rooms in in close proximity to be able to have a complaint about noise over anyone’s head I feel as though I’ve been discriminated again because I have a child
Posted byCorporate
onApril 29, 2025
Hi AB0619,
Thank you for staying at our Candlewood Suites West Springfield during your holiday getaway. We value your feedback and appreciate you as one of our IHG® One Rewards members.
Our hotel aims to showcase comfortable rooms with dependable service. I understand your expectations, and I am sorry to learn about what happened during your visit. I documented and shared your comments with our local managers to monitor and improve the quality of our service. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express and Suites Seattle South – Tukwila .
This brand new hotel is centrally located in Tukwila, WA. Our hotel is steps away from Westfield Southcenter Mall and our location offers a wide selection of dining options nearby. The Holiday Inn Express and Suites Tukwila is also minutes from Seatac Airport and downtown Seattle. Business travelers will benefit from the proximity of our Holiday Inn Express and Suites to many nearby companies. Our non-smoking Holiday Inn Express and Suites offers easy access to attractions including the Seattle Space Needle, Pike Place Market, and so much more. Our hotel is infused with the most contemporary design package the Holiday Inn Express and Suites offers and is a great choice for getting things done while still being able to relax and enjoy what the area offers. Guests can enjoy a wide range of amenities including complimentary hot breakfast featuring our signature cinnamon rolls, indoor pool, Fitness Center, guest laundry, Business Center and complimentary high-speed wireless Internet access.
The title pretty much sums up the whole experience.
Posted byCorporate
onApril 29, 2025
Hi Ransom Note,
Thank you for staying at Holiday Inn Express Seattle South - Tukwila and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Platinum Elite members, and we are grateful for your continued loyalty since 2023.
We want our guests to have a positive impression of our brands, and we're sorry for not exceeding your expectations. We understand how important a comfortable and restful environment is to our guests, and we will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service