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    February 14, 2017
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    April 30, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Conveniently located off I-70 and I-465, Crowne Plaza Indianapolis-Airport offers easy access to the city’s top attractions, including Indianapolis International Airport, Indianapolis Motor Speedway, and downtown Indianapolis—all less than 8 miles away. Recently renovated in 2024, our upscale full-service hotel boasts 20,000 sq. ft. of versatile meeting and event space, accommodating up to 300 guests. From grand banquets and corporate conferences to intimate gatherings, our modern venue offers customizable layouts, state-of-the-art AV technology, and dedicated event planning services. Whether you need an elegant ballroom, flexible breakout rooms, or private dining spaces, we tailor every detail to suit your vision. Enjoy thoughtful amenities like our complimentary 24-hour airport shuttle service, free parking, convenient Park & Fly program, and free Wi-Fi. Savor delicious dining at our award-winning chef-inspired restaurants, The Landing Restaurant and Outer Marker Lounge. Stay active in our 24-hour Fitness Center, productive in our Business Center, and enjoy ultimate comfort in our spacious guest rooms with plush new beds and modern amenities. We provide unparalleled service to make your stay in Indianapolis unforgettable!
 
Overall
5 out of 5
5 out of 5
Crowne Plaza IND
By Ben R from FL
Excellent guestrooms! A/c worked great, room was extremely clean, bathroom was clean. The bed was super comfy - the room door to the hallway is very thin, so you will hear every sound from the hall. Great hotel overall!
Customer avatar
Posted by
onApril 30, 2025
Hi Ben,
We're thrilled to hear that you enjoyed our clean, comfortable guestrooms and efficient A/C. We appreciate your feedback regarding the room door and will certainly take it into consideration. Thank you for your positive review and for choosing our hotel. We hope to welcome you back soon!
- The Staff at Crowne Plaza Indianapolis - Airport
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As the only hotel situated along the beautiful Niagara River, Crowne Plaza Niagara Falls NY – Riverside is a world-class destination minutes from Niagara Falls. Located a few miles off I-90, eight miles from Niagara Falls International Airport and 25 miles from Buffalo International Airport, we are near breathtaking attractions, picturesque trails with picnic areas and easy access to casinos, fine dining, shopping, and spas. Enjoy upscale amenities designed to elevate your stay like a Fitness Center, indoor heated pool, and delicious all-day dining at Bella Vista Ristorante. Host corporate meetings, weddings, and special events in our versatile venues, and take advantage of onsite parking and free Wi-Fi. Unwind in our non-smoking guest rooms with river or city views, modern amenities, and plush bedding. Wake up to unparalleled views of the Niagara River right outside your window and feel the magic of Niagara Falls!
 
Overall
5 out of 5
5 out of 5
Comfort, very clean food and staff was amazing this should be a 5 star hotel in my eyes highly recommend such a beautiful place to stay
By Laurie from Lorain Ohio
I have a favorite there his name is James gave us lots of information on places to see great places to eat I love this place and you would too very nice all around close to all most anything you want to do check it our you'll like it too
Customer avatar
Posted by
onApril 30, 2025
Hi Laurie,
We're thrilled to hear that you had such a positive experience and found our information helpful! It's great to know that our location was convenient for you. We appreciate your kind words and look forward to welcoming you back in the future.
- The Staff at Crowne Plaza Niagara Falls NY - Riverside
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Whether you’re planning a family vacation or a group getaway, Crowne Plaza Orlando – Lake Buena Vista offers easy access to Orlando's top attractions. For meeting needs, we have several meeting rooms totaling over 1800 square feet. Take advantage of our theme park shuttle to Disney's theme parks, Disney Springs®, SeaWorld® Orlando, Universal Orlando® Resort, and the new Universal Epic Park opening 2025! Enjoy proximity to Orange County Convention Center, Orlando Premium Outlets, Icon Park, the Orlando Eye, and dining, shopping, and entertainment options. Enjoy upscale amenities designed to elevate your stay. Receive two beverages at check in, stay active in our Fitness Center, and make a splash in our outdoor pool with a cascading waterfall and thrilling waterslide. Savor a hearty breakfast, delicious meals, and signature cocktails at H Street Grille & Lounge and take advantage of our event spaces, Business Center, and group block rates. From free Wi-Fi to onsite parking, we provide the essentials to make your stay exceptional. Your Orlando adventure begins with us!
 
Overall
1 out of 5
1 out of 5
This hotel needs to be renovated it is so outdated & gross. Worst hotel experience I’ve ever had overpriced for what it was.
By Mial from Tampa FL
This hotel needs to be renovated it is so outdated & gross. Worst hotel experience I’ve ever had overpriced for what it was.
Customer avatar
Posted by
onApril 30, 2025
Hi Mial,
We're truly sorry to hear about your disappointing experience. Your feedback is important to us and we'll certainly take your comments about the need for renovation into consideration. We strive to provide a comfortable and enjoyable stay for all our guests and we regret that we didn't meet your expectations this time.
- The Staff at Crowne Plaza - Orlando Lake Buena Vista
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Welcome to Crowne Plaza Saint John Harbour View, offering breathtaking views of Saint John Harbour. Located just 18 km from Saint John Airport and a short distance from Uptown, we place you at the heart of the city’s best attractions, dining, and entertainment. Our amenities elevate your experience, whether you’re here for business or leisure. Start your day with a nourishing breakfast at our on-site restaurant, then unwind after a productive day with a swim in our heated indoor pool or a soak in the hot tub. Our fitness centre, free Wi-Fi, business centre, and flexible meeting spaces ensure you’re always connected. Book your stay at one of the top Saint John hotels and enjoy a seamless blend of work, relaxation, and inspiration.
 
Overall
5 out of 5
5 out of 5
Renovated rooms
By CSeely from NB
We stayed in one of the renovated rooms and it was terrific. Also had supper at the restaurant and it too was very good.
Customer avatar
Posted by
onApril 30, 2025
Hi,
We're thrilled to hear that you enjoyed both your stay in our renovated rooms and your dining experience at our restaurant. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future.
- The Staff at Crowne Plaza Saint John Harbour View
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Experience Southern hospitality and service at our newly renovated hotel in Louisville, Kentucky. The Crowne Plaza Louisville Airport Expo Center is near our city's best offerings, including Churchill Downs, the Louisville Zoo, and Whisky Row. Best of all, we're less than a mile away from the Muhammed Ali International Airport. To make your travels easy, we offer free, 24/7 shuttle service to and from the airport and within a three-mile radius of our hotel. When you need a convenient and luxurious place to stay in Derby City, our hotel is everything you need—and more. Relax or work in our spacious rooms and suites, recently renovated for ultimate comfort. Savor Kentucky cuisine and bourbon at our new restaurant, Al's Table, or unwind in The Lobby Bar. Stay active in our updated, state-of-the-art fitness center. Host events in our nearly 50,000 sq. ft. of flexible space, including our dazzling ballroom. With free parking and Wi-Fi for every guest, your Louisville adventure begins here.
 
Overall
1 out of 5
1 out of 5
TERRIBLE
By D5441 from Georgetown KY
While on a work trip my car was broken into. The Manager was not working during the incident so only hotel Security helped. When I later called the Manager they stated they could not do anything and the hotel was not liable. I was informed this has happened multiple times at this location as a matter of fact a week before my stay multiple cars were also broken into. The security cameras in the parking lot do not pick up motion so there is not anyway to find out who the culprit is. VERY DISSAPOINTED. DO NOT STAY!
Customer avatar
Posted by
onApril 30, 2025
Hi,
We're truly sorry to hear about the unfortunate incident that occurred during your stay. We understand your frustration and disappointment. Please know that the safety and security of our guests is our top priority. We are continually working on improving our security measures, including our surveillance systems. We appreciate your feedback as it helps us to improve. Thank you.
- The Staff at Crowne Plaza Louisville Airport Expo Ctr
0points
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Welcome to the Holiday Inn Express & Suites in Hawaiian Gardens, where comfort and convenience meet in the heart of Southern California. Whether you're visiting for business or leisure, our hotel promises a relaxing stay equipped with modern amenities, all just a short drive from iconic attractions such as Disneyland, Knott's Berry Farm, Anaheim, or the Long Beach Convention Center. Enjoy effortless travel with quick access to I-605 and Long Beach Airport (LGB). Our prime location also offers easy access to Carnival Cruise Line, the Queen Mary, Seal Beach, and the Long Beach Aquarium. Unwind in our spacious rooms featuring complimentary Wi-Fi, stay active in our 24-hour fitness center, or take a refreshing dip in our inviting pool. Need a meeting room space? Our versatile meeting rooms are designed to accommodate your needs, ensuring a comfortable and convenient experience. Book your getaway today!
 
Overall
5 out of 5
5 out of 5
Great location and great staff
By MMunoz from Houston, TX
I had an exceptional last-minute experience at this hotel after a disappointing situation elsewhere. The staff went above and beyond to accommodate my needs, even when I made an error in my room selection. Their professionalism and willingness to help were truly remarkable. The hotel itself is stunning, and the location is perfect - just minutes from the parks and convenient to all amenities. The property exceeded my expectations in every way. Special thanks to the outstanding staff for their exemplary service. Their commitment to guest satisfaction has earned my loyalty, and I look forward to staying here again in the future. This hotel is a perfect example of excellence in hospitality.
Customer avatar
Posted by
onApril 30, 2025
Hi MMunoz,
Thank you for sharing such a thoughtful review. It’s wonderful to know that your last-minute stay turned into a memorable experience and that our team was able to turn things around for you. We’re especially pleased that our staff’s efforts made a strong impression and that the location and property met your expectations. Your kind words mean a great deal to us, and we truly appreciate your loyalty. We look forward to welcoming you back on your next visit.
-Holiday Inn Express Hawaiian Gardens Team
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We are perfectly situated just 40 minutes north of Dallas & Fort Worth in Sanger, Texas on Interstate 35, but that's not all! Whether you're in town for business, pleasure, or both, now's the time to Stay Smart at the new Holiday Inn Express and Suites Denton - Sanger . When it comes to pleasure, our hotel is ideal because of all the great nearby attractions, including the Texas Motor Speedway , Water Works Park, Lake Ray Roberts , Sharkarosa Wildlife Ranch and WinStar World Casino . Find shopping options at Golden Triangle Mall, Rayzor Ranch and many other local boutique shops! We are also minutes away from University of North Texas and Texas Woman's University . Our business travelers can stay connected with our free high-speed, wireless Internet access in every room. Stay on schedule with our 24-hour Business Center, featuring up-to-date news and weather. Stay alert and energetic in our Fitness Center or Outdoor Pool. Business travelers will appreciate being close to Peterbilt, Jostens, Sally Beauty Supply, Tetra Pak, Safran, ACME Brick, FEMA, Medical City Denton, Texas Health Presbyterian Hospital and the Denton Airport. . We are also the closest hotel to the Walmart Distribution Center .
 
Overall
5 out of 5
5 out of 5
nice facilities
By Mike48 from Texas
Most everything at the Sanger Holiday Inn Express was perfect. The shower water pressure seemed a little low but it worked.
Customer avatar
Posted by
onApril 30, 2025
Hi Mike48,
Thank you for the fantastic rating and kind words about your stay at the Holiday Inn Express & Suites Denton-Sanger. We're glad to know that most everything met your expectations and appreciate your feedback regarding the shower water pressure—it’s helpful as we continually work to improve the guest experience. We look forward to welcoming you back soon.
-Management at Holiday Inn Express & Suites Denton-Sanger
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Welcome to our Syracuse, NY hotel less than a mile from Syracuse Hancock International Airport! Our hotel puts you within easy reach of Syracuse University, the New York State Fairgrounds, and Onondaga Lake Park. We’re right off the I-81, making it easy to explore New York State and the eastern US your way. When you’re not out seeing the sights, there’s lots to enjoy at our hotel. Start each day with free breakfast, enjoy complimentary parking at our hotel, and use our free Wi-Fi to your heart’s content. Ask us about our Park and Fly programs, too! Our 24/7 shuttle can take you to and from the airport whenever you need a ride. Stretch out those travel-weary legs in our 24-hour fitness center and follow it up with a dip in our refreshing pool. Your newly renovated hotel room will welcome you in with soft sheets, a comfy lounge chair, and an ergonomic workspace. We look forward to welcoming you to our hotel near Syracuse Hancock International Airport!
 
Overall
5 out of 5
5 out of 5
Rooms amazing pool even better
By Bonita from Syracuse NY
Me and my family had an amazing time pool was great swam for hours had lots of fun. The rooms were well put together clean room size spacious, the bathroom was beautiful clean awesome lighting shower was amazing too.
Customer avatar
Posted by
onApril 30, 2025
Hello Bonita,
Thank you for the wonderful review and perfect rating! We're so glad you and your family had such a great time enjoying the pool and found the rooms comfortable, spacious, and well-appointed. It’s especially rewarding to hear your kind words about the cleanliness, lighting, and shower—we truly appreciate you sharing your experience.
-The Staff at Holiday Inn Express Syracuse Airport
0points
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Conveniently Located Hotel near San Antonio Airport Whether here for business or pleasure, you're sure to enjoy everything San Antonio has to offer. With a rich and colorful history, San Antonio has established itself as one of the Southwest's top destinations, with tons of shopping, dining, fun attractions, and events. The Holiday Inn Express® San Antonio Airport is an award winning hotel, conveniently located near the San Antonio Airport. With easy access to Loop 410 and Hwy 281, we make sure your commute within the city is quick and convenient! You can even bring the office to you, and host your corporate events in one of our large meeting rooms. There is so much to see and do in San Antonio. Whether visiting some of our more famous landmarks like the Alamo, downtown Riverwalk, SeaWorld, and Six Flags, or journeying to the San Antonio Zoo, Japanese Tea Gardens, or Natural Bridge Caverns, our location is just the place to begin your San Antonio adventure! Our San Antonio hotel is near these many attractions, as well as world-class dining and shopping at places like North Star Mall, the Alamo Quarry Market, and The Historic Pearl. No matter what brings you to this historic city, our North San Antonio hotel's staff and excellent amenities like an outdoor pool, 24-hour fitness center and free hot breakfast will help make your stay comfortable. Make your reservations today to enjoy everything our hotel in San Antonio has to offer!
 
Overall
5 out of 5
5 out of 5
Hotel lives up to its 5 star reviews
By SarahHT from Ottawa Ontario
This hotel is like walking into a warm embrace! You really feel like you are staying with family. The staff are incredibly helpful, friendly and kind. Even with the pool closed they ensured access for us at the sister property to use their pool. The hotel photos match what you experience in real life. I chose this hotel based on the reviews I read and I will say they definitely live up to their 5 star reviews! I wish we could’ve stayed longer! Thank you to the amazing staff. Even when I had a question before our stay my question was answered promptly. I used the app to ask a question. The person made sure to flag my question to the hotel and within 30 seconds Victoria the general manager called me back to answer my question. Victoria is just as wonderful in person! Aylin we interacted with most often and she’s an absolute gem! If you want to feel like you’re saying with your family or your bestie this is the place to go! There’s also tons of restaurants and shops nearby!
Customer avatar
Posted by
onApril 30, 2025
Hi SarahHT,
We are truly grateful for your kind words. It means a lot to us that you felt a genuine sense of belonging during your stay. It was a pleasure for our team to assist in making your experience comfortable and enjoyable. Your positive feedback about our facilities and the surrounding amenities is valued. Victoria and Aylin are delighted by your recognition. We appreciate your choice to stay with us and we eagerly anticipate the opportunity to host you again in the future.
-Our Team at Holiday Inn Express San Antonio Airport
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Conveniently Located Hotel near San Antonio Airport Whether here for business or pleasure, you're sure to enjoy everything San Antonio has to offer. With a rich and colorful history, San Antonio has established itself as one of the Southwest's top destinations, with tons of shopping, dining, fun attractions, and events. The Holiday Inn Express® San Antonio Airport is an award winning hotel, conveniently located near the San Antonio Airport. With easy access to Loop 410 and Hwy 281, we make sure your commute within the city is quick and convenient! You can even bring the office to you, and host your corporate events in one of our large meeting rooms. There is so much to see and do in San Antonio. Whether visiting some of our more famous landmarks like the Alamo, downtown Riverwalk, SeaWorld, and Six Flags, or journeying to the San Antonio Zoo, Japanese Tea Gardens, or Natural Bridge Caverns, our location is just the place to begin your San Antonio adventure! Our San Antonio hotel is near these many attractions, as well as world-class dining and shopping at places like North Star Mall, the Alamo Quarry Market, and The Historic Pearl. No matter what brings you to this historic city, our North San Antonio hotel's staff and excellent amenities like an outdoor pool, 24-hour fitness center and free hot breakfast will help make your stay comfortable. Make your reservations today to enjoy everything our hotel in San Antonio has to offer!
 
Overall
2 out of 5
2 out of 5
The rooms had a terrible odor coming out of the air conditioning. My second room toilet would blow water outside everywhere and
By Mike from Detroit, Michigan
The first room, the air conditioning had a terrible odor the second room air conditioning had a little odor to it and the toilet blue water everywhere. The manager was very good. She took care of business, but to me it’s not her fault that the rooms were bad air conditioning needed to be cleaned out better breakfast options more comfortable beds. The staff and management was exceptional. It’s just the room stay was not very good.
Customer avatar
Posted by
onApril 30, 2025
Hi Mike,
Thank you for your honest feedback. We're truly sorry to hear that the condition of the rooms and air conditioning did not meet expectations, and we appreciate you highlighting the areas where we can improve, such as maintenance and breakfast variety. It’s encouraging to know that our staff and management made a positive impression during your stay. Your comments are taken seriously, and we’ll continue working to ensure a more comfortable and consistent experience for all our guests.
-Our Team at Holiday Inn Express San Antonio Airport
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