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    February 14, 2017
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    May 6, 2025
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Corporate's Review Comments
 
Discover the perfect blend of natural beauty and urban style at Hotel Indigo Asheville Downtown. Located within walking distance of Asheville's top attractions, including local breweries, music venues and restaurants, our hotel offers easy access to the city's hidden gems including Biltmore Village, Pisgah National Forest, The Orange Peel and the Blue Ridge Parkway. Enjoy gourmet small plates at our farm-to-table eatery, oneFIFTYone Boutique Bar & Kitchen, admire local artwork displayed throughout the hotel, and take in breathtaking views of the Blue Ridge Mountains and downtown Asheville from our pet-friendly guest rooms and spacious suites. Explore the vibrant culture of Asheville and return to the comfort and style of Hotel Indigo.
 
Overall
1 out of 5
1 out of 5
Poor Housekeeping Experience
By Claire72 from California
Stayed for 3 nights and housekeeping service unacceptable every day. No surfaces wiped down, crumbs in carpeting and on wood floors, dirty coffee and water cups not removed daily, coffee supplies not replenished and didn’t get fresh towels last day we were there. Had to call to request towels last day we were there. At least trash was removed from room daily. This hotel sits right on a main freeway and even up on the 12th floor it was horribly noisy with all windows and doors to outside closed.
Customer avatar
Posted by
onMay 6, 2025
Hi Claire72,
Thank you for staying at the Hotel Indigo Asheville Downtown. We appreciate having you as one of our IHG One Rewards members.
Our properties feature unique designs at every turn without compromising guest comfort. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management to work on these things you highlighted. I also sent you a private message to extend our sincere apology.
I hope you will still include us as your travel buddy next time you come to the area.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Discover the Crowne Plaza Suites Arlington, a premier hotel located in the heart of Arlington, Texas, just a short drive from Dallas/Fort Worth International Airport (DFW). Perfect for both business and leisure travelers, our spacious, all-suite accommodations offer modern amenities, including complimentary Wi-Fi and flat-screen TVs, ensuring a comfortable stay. Enjoy our on-site dining options, featuring delicious American cuisine, or unwind at our inviting bar after a long day. Conveniently situated near major attractions like AT&T Stadium, Globe Life Field, and Six Flags Over Texas, the Crowne Plaza Suites Arlington is ideal for sports enthusiasts and families alike. With easy access to the Arlington Convention Center and proximity to DFW Airport, our hotel is a top choice for business travelers attending conferences and events. Take advantage of our state-of-the-art fitness center, outdoor pool, and versatile meeting spaces, designed to accommodate gatherings of all sizes. With our dedicated staff and exceptional service, your experience at Crowne Plaza Suites Arlington will be unforgettable. Book your stay today and experience the perfect blend of comfort, convenience, and hospitality at Crowne Plaza Suites Arlington, where you're just minutes away from DFW and the best of Arlington!
 
Overall
5 out of 5
5 out of 5
Comfortable bed and clean hotel
By Amber M. from Austin, TX
This hotel is dated but I like it for that reason. It is very spacious and well-lit in the lobby areas and it gives me childhood nostalgia vibes. The room was excellent and the blackout curtains on the bedroom window did an awesome job when we decided to sleep while the sun was still out due to jetlag. The breakfast buffet left a bit to be desired. It was not ready on time, and we were not offered coffee, nor was it available on the buffet. I had to flag down the one worker I saw to ask about it. It was brought out in a carafe that quickly cooled and made the coffee room temperature and then refills were not offered. Aside from that, the food was good.
Customer avatar
Posted by
onMay 6, 2025
Hi Amber,
We're glad to hear that you enjoyed the nostalgic ambiance and spaciousness of our hotel. Your feedback regarding the breakfast service is greatly appreciated and we apologize for any inconvenience caused. We strive to provide excellent service and your comments will help us improve. Thank you for your review.
- The Staff at Crowne Plaza Suites Arlington
0points
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Conveniently located off I-70 and I-465, Crowne Plaza Indianapolis-Airport offers easy access to the city’s top attractions, including Indianapolis International Airport, Indianapolis Motor Speedway, and downtown Indianapolis—all less than 8 miles away. Recently renovated in 2024, our upscale full-service hotel boasts 20,000 sq. ft. of versatile meeting and event space, accommodating up to 300 guests. From grand banquets and corporate conferences to intimate gatherings, our modern venue offers customizable layouts, state-of-the-art AV technology, and dedicated event planning services. Whether you need an elegant ballroom, flexible breakout rooms, or private dining spaces, we tailor every detail to suit your vision. Enjoy thoughtful amenities like our complimentary 24-hour airport shuttle service, free parking, convenient Park & Fly program, and free Wi-Fi. Savor delicious dining at our award-winning chef-inspired restaurants, The Landing Restaurant and Outer Marker Lounge. Stay active in our 24-hour Fitness Center, productive in our Business Center, and enjoy ultimate comfort in our spacious guest rooms with plush new beds and modern amenities. We provide unparalleled service to make your stay in Indianapolis unforgettable!
 
Overall
5 out of 5
5 out of 5
Review
By Mike from Evansville,in
Need some updates, and maintenance i. Areas. But over all good hotel
Customer avatar
Posted by
onMay 6, 2025
Hi Mike,
We're glad to hear that you had a good experience overall. Your feedback regarding updates and maintenance is appreciated and will be taken into consideration. Thank you for choosing our hotel.
- The Staff at Crowne Plaza Indianapolis - Airport
0points
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As the only hotel situated along the beautiful Niagara River, Crowne Plaza Niagara Falls NY – Riverside is a world-class destination minutes from Niagara Falls. Located a few miles off I-90, eight miles from Niagara Falls International Airport and 25 miles from Buffalo International Airport, we are near breathtaking attractions, picturesque trails with picnic areas and easy access to casinos, fine dining, shopping, and spas. Enjoy upscale amenities designed to elevate your stay like a Fitness Center, indoor heated pool, and delicious all-day dining at Bella Vista Ristorante. Host corporate meetings, weddings, and special events in our versatile venues, and take advantage of onsite parking and free Wi-Fi. Unwind in our non-smoking guest rooms with river or city views, modern amenities, and plush bedding. Wake up to unparalleled views of the Niagara River right outside your window and feel the magic of Niagara Falls!
 
Overall
5 out of 5
5 out of 5
Excellent staff and stay
By Mike from Syracuse, NY
Every problem I had, staff had an answer for. My spouse was there for an event so I had to find a way to waste hours before scheduled check in time. Staff had answers of places I could go check out to fill that time. The room was accommodating, clean, and comfy. What more could I ask for.
Customer avatar
Posted by
onMay 6, 2025
Hi Mike,
We're thrilled to hear that our staff was able to assist you effectively and that you found our rooms to be clean and comfortable. It's great to know that we could help make your wait time more enjoyable. Your positive feedback is much appreciated. Thank you!
- The Staff at Crowne Plaza Niagara Falls NY - Riverside
0points
0of 0voted this comment as helpful.
 
Whether you’re planning a family vacation or a group getaway, Crowne Plaza Orlando – Lake Buena Vista offers easy access to Orlando's top attractions. For meeting needs, we have several meeting rooms totaling over 1800 square feet. Take advantage of our theme park shuttle to Disney's theme parks, Disney Springs®, SeaWorld® Orlando, Universal Orlando® Resort, and the new Universal Epic Park opening 2025! Enjoy proximity to Orange County Convention Center, Orlando Premium Outlets, Icon Park, the Orlando Eye, and dining, shopping, and entertainment options. Enjoy upscale amenities designed to elevate your stay. Receive two beverages at check in, stay active in our Fitness Center, and make a splash in our outdoor pool with a cascading waterfall and thrilling waterslide. Savor a hearty breakfast, delicious meals, and signature cocktails at H Street Grille & Lounge and take advantage of our event spaces, Business Center, and group block rates. From free Wi-Fi to onsite parking, we provide the essentials to make your stay exceptional. Your Orlando adventure begins with us!
 
Overall
5 out of 5
5 out of 5
Great stay.
By JDilla from Cape Coral, FL
This was like my 3rd or 4th time staying at this property. I went to a show at the House of Blues. But it’s a great hotel in a convenient location if you’re going to anything Disney. It was a $8 Lyft ride there and maybe $10 back. So I didn’t have to worry about crazy parking.
Customer avatar
Posted by
onMay 6, 2025
Hi,
We're thrilled to hear that you've enjoyed your stays with us and found our location convenient for your visits to Disney and the House of Blues. It's great to know that you found transportation easy and affordable. We look forward to welcoming you back for your next visit.
- The Staff at Crowne Plaza - Orlando Lake Buena Vista
0points
0of 0voted this comment as helpful.
 
Whether you’re planning a family vacation or a group getaway, Crowne Plaza Orlando – Lake Buena Vista offers easy access to Orlando's top attractions. For meeting needs, we have several meeting rooms totaling over 1800 square feet. Take advantage of our theme park shuttle to Disney's theme parks, Disney Springs®, SeaWorld® Orlando, Universal Orlando® Resort, and the new Universal Epic Park opening 2025! Enjoy proximity to Orange County Convention Center, Orlando Premium Outlets, Icon Park, the Orlando Eye, and dining, shopping, and entertainment options. Enjoy upscale amenities designed to elevate your stay. Receive two beverages at check in, stay active in our Fitness Center, and make a splash in our outdoor pool with a cascading waterfall and thrilling waterslide. Savor a hearty breakfast, delicious meals, and signature cocktails at H Street Grille & Lounge and take advantage of our event spaces, Business Center, and group block rates. From free Wi-Fi to onsite parking, we provide the essentials to make your stay exceptional. Your Orlando adventure begins with us!
 
Overall
5 out of 5
5 out of 5
Nice place to stay in Orlando
By Bieny from Tampa, Florida
This hotel is in a very good location. It’s close to the outlet mall as well as Disney Springs. Our room was large and had everything we needed. The bed was comfortable and overall it was very clean. The bathroom was smaller than most hotels but it was clean and the towels were luxurious. The breakfast was buffet style and had good choices. Overall, we enjoyed our stay in this hotel and definitely will come back.
Customer avatar
Posted by
onMay 6, 2025
Hi Bieny,
We're thrilled to hear that you enjoyed your stay and appreciated our convenient location, spacious rooms, and buffet breakfast. Your feedback about the cleanliness and comfort of our facilities is greatly appreciated. We look forward to welcoming you back in the future. Thank you for choosing our hotel.
- The Staff at Crowne Plaza - Orlando Lake Buena Vista
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express and Suites, One of the Finest Clemson Hotels. Enjoy your stay at a state-of-the-art hotel in Clemson with cosmic, Clemson Tiger decor. Our Holiday Inn Express and Suites Clemson hotel is located at 1381 Tiger Blvd (HWY 123), minutes from Clemson University, home of the 2018 National Champion, Clemson Tigers! Our Holiday Inn Express of Clemson is located near the towns of Anderson, Central, Seneca, Easley, Liberty, Six Miles, Walhalla, Pickens and Westminster. Nearby attractions include Southern Wesleyan University, SC Botanical Garden, Lake Hartwell, Brooks Center for the Performing Arts, T. Ed Garrison Arena, Death Valley, and Little John Coliseum. Business travelers enjoy our location and corporate amenities, too. We are only minutes from Duke Energy, Reliable Sprinkler, Michelin, Milliken, Pickens Corporate Park, BASF, and Madren Conference Center. Our Clemson hotel has a 24-hour Business Center with copy and fax services, as well as a 1,300-square feet meeting room, which can accommodate up to 60 people. We offer great amenities to please leisure and business travelers, such as a free, hot breakfast bar, outdoor deck seating, a sun deck, a well-equipped Fitness Center and Wi-Fi Internet access. Stay at one of the finest hotels in Clemson, and enjoy our contemporary, well-appointed lobby, and a friendly staff waiting to show you real Southern hospitality. Must be 21 to register.
 
Overall
1 out of 5
1 out of 5
Disappointed
By Brad22 from Edgefield sc
This was our second time staying here and the first time was ok but this last stay was awful. Absolutely awful! The elevator was broken. When we checked in we were told it would be fixed right away. It was not… I don’t mind taking the stairs but when it came time to check out I had to carry my suitcases down three flights of stairs. It took multiple trips. If I wanted to lug my luggage up and down stairs I would stay at a Motel.
Also the rooms are being renovated and was told we are in an updated suit and while updates were made the room is far from finished. Sawdust piled in the corner of the bathroom. No hooks or bars for towels. No blow drier, no ironing board. DISAPPOINTING.
Customer avatar
Posted by
onMay 6, 2025
Hi Brad22,
We value your unwavering support as a Platinum Elite member of IHG One Rewards. Thank you for staying at the Holiday Inn Express and Suites Clemson - University Area.
We are committed to championing smart travel for everyone, and I am sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I also sent you an email to discuss this further. I hope you can read it when you have the time.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Lincoln City, your gateway to Oregon's stunning coast and vibrant attractions! Nestled just blocks from the Pacific Ocean, our hotel places you moments away from Lincoln City’s sandy beaches, where you can soak in breathtaking sea views and enjoy coastal strolls. Explore local treasures like the Chinook Winds Casino, Lincoln City Outlets, and the renowned Lincoln City Glass Center, or visit Taft Park, a perfect spot for watching sea lions bask. We’re proud to be pet-friendly, so your four-legged companions can join in on the adventure. Indulge in top-notch amenities, including a fully equipped Fitness Center, an inviting indoor pool and hot tub, and our signature Express Start™ Breakfast buffet. For business or social gatherings, make use of our versatile meeting space and Business Center. Guests also enjoy complimentary parking and Wi-Fi throughout their stay. At the end of the day, retreat to our spacious guest rooms and suites featuring premium bedding, modern décor, and thoughtful bath amenities designed for ultimate comfort. Discover the perfect blend of coastal charm, convenience, and comfort at Holiday Inn Express & Suites Lincoln City – your ideal home away from home on Oregon’s coast!
 
Overall
1 out of 5
1 out of 5
Safety is not a priority.
By Heather from Portland, or
My father was on his way in to spend the day with us so we were expecting a knock on our door. When someone knocked on our door we opened it and a half dressed woman entered our room and pushed us out of the way and entered our bathroom. Locked herself in our bathroom and wouldn't leave. I called the front desk as I had two sleeping children on a bed and didn't know what to do. She proceeded to call the police. The woman left my room as she was done in the bathroom and then got on the elevator and rode it up and down. I called the front desk back and told them she was on the elevator. The front desk informed me there isn't cameras so she can't see who the woman is to determine where she was staying in the hotel or to provide proof she entered our room in the manner she did to the police. Police arrived and tackled her and arrested her as she fought them. She had pants on when police arrived so it was clear she was staying somewhere in this hotel. Staff said management would be calling me with a compensation plan as this was not okay and the lack of cameras truly made me feel unsafe. The staff at the desk explained they weren't sure where they were staying or if she was a homeless who wandered in because 'that has happened a lot'. Please be careful if you stay here. Will update this review if management contacts me; but for now be careful staying at this hotel.
Customer avatar
Posted by
onMay 6, 2025
Hi Heather,
Thank you for your recent stay at the Holiday Inn Express & Suites Lincoln City. We appreciate you as one of our IHG® One Rewards members.
We aim to be the perfect place for our guests to relax, and enjoy their stay. I'm sorry for what happened. I have alerted the hotel management team of your concerns for immediate action. I also sent you an email to follow up.
We hope to accommodate you again for a chance to provide you with a truly seamless experience!
Many thanks,
Jonathan A
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Situated in a beautiful suburban setting, the Staybridge Suites® Miami Doral is just minutes from Miami International Airport, making the hotel a perfect choice for business & leisure travelers. We offer a “feels like home” experience with spacious suites & fully equipped kitchens to make your home-cooked meals. Unpack & settle in with great amenities including free Wi-Fi access & Business Center. Our comfortable, modern boardroom seats up to 10 people. When it's time to relax, this Miami hotel is surrounded by the city's best attractions. Trump National Golf Resort, home to the legendary TPC Blue Monster, is just a few blocks away. For the more adventurous, don't miss a chance to explore the beautiful Everglades National Park. A short drive to the icon of Miami-South Beach and Ocean Drive. We offer a warm, social and home-like environment as your home away from home. We will see you for our free hot breakfast buffet each morning and free Social Reception featuring light dinner and drinks every Monday, Tuesday & Wednesday. Catch a Heat game at Kaseya Center, a Panthers game in Sunrise, or just beat the heat in our outdoor pool! Call today and let us exceed your expectations.
 
Overall
3 out of 5
3 out of 5
Promedio
By Augusto from Panama
Hotel viejo. Desayuno malo. Poco personal pero muy amable.
Customer avatar
Posted by
onMay 6, 2025
Buen día Augusto,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel InterContinental Ambassador. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Staybridge Suites Miami Doral Area ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Nashville Downtown-Stadium is your gateway to Music City! Located near Nissan Stadium, Bridgestone Arena, and downtown attractions like Lower Broadway and "Honky Tonk Highway" our downtown Nashville hotel offers convenient shuttle service and easy access to top attractions. Just eight miles from Nashville International Airport (BNA), our hotel is ideal for both business and leisure travelers. Host meetings and events in our 8,500 square feet versatile venue with catering and free Wi-Fi. Savor breakfast and dinner at East Bank Bar & Grille, and enjoy top amenities like a Fitness Center, indoor pool, and Sundries shop. Unwind in spacious guest rooms with pillow-top mattresses and Dove amenities. Stay where comfort and convenience blend with exceptional Southern hospitality in the heart of Nashville!
 
Overall
5 out of 5
5 out of 5
Treated Like Family
By Team Vimmy from New Haven, CT
We absolutely loved staying here. Atavia, Angel, Justin, Jordan and Elora were just a few of the amazing staff members that took care of us and made us feel special.
Customer avatar
Posted by
onMay 6, 2025
Hi,
We're thrilled to hear that you had a wonderful stay and felt well taken care of by our staff. It's always our goal to make our guests feel special. Thank you for the 5-star review!
- The Staff at Holiday Inn Nashville Downtown - Stadium
0points
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