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- First review commentFebruary 14, 2017
- Last review commentMay 17, 2025
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Corporate's Review Comments
Just minutes from Port Everglades Cruise Port and the Greater Ft. Lauderdale Convention Center, Holiday Inn Express Ft. Lauderdale Cruise-Airport offers the ultimate convenience for business and leisure travelers!
Near Ft. Lauderdale, we are also close to Fort Lauderdale Hollywood International Airport (FLL). You’ll enjoy hassle-free travel with our complimentary airport shuttle. Easily explore top attractions like Downtown Fort Lauderdale, Fort Lauderdale Beach, and Las Olas Boulevard. Hop on the Sun Trolley, located right outside our hotel, or jump on a Water Taxi and enjoy the Museum of Discovery and Science, Jungle Queen Riverboats, and the Riverwalk.
Start each day with our complimentary Express Start® Breakfast Buffet, stay active in our Fitness Center, and unwind at our rooftop outdoor pool surrounded by stunning views.
Sink into plush bedding in your spacious guest room and enjoy thoughtful in-room amenities designed to enhance your comfort. With free Wi-Fi, covered parking, and a flexible meeting room, we are the ideal place to stay in Ft. Lauderdale!
Overall
2 out of 5
Wasn't what I expected for a 300 dollar night hotel.
By Unhappy traveler
from Michigan
Got into our room after a long drive and it smelled horrible in it. Went to Publix to buy a glade plug in to help mask the smell. Came back to room to relax and looked above us and found black mold in the ceiling. Went to front desk and no one could help up regarding issue due to new person up front. The maintenance guy was helpful and came up and squirted bleach all over spot and clean it up. Room smelled like bleach for awile after. Was told.no rooms able to switch. Air conditioning sounded horrible and was making noises all night. Next day manager offered a low refund due to the issue. I was looking to stay for free but should of got a night refunded. Very unhappy with hotel. Would of Went somewhere else but everything else was booked.
Posted byCorporate
onMay 17, 2025
Hello Valued Guest,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express Fort Lauderdale Cruise-airport, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
Discover all that downtown Raleigh has to offer at the Holiday Inn Raleigh Downtown . You are within easy walking distance to the Raleigh Convention Center, State Capitol, and five museums!
We welcome students and families to stay with us. We are only one mile from North Carolina State University and William Peace University, St. Mary's College and Meredith College are just a short drive down the road.
Getting here is fast and convenient. Situated 13 miles from the Raleigh Durham International Airport, and convenient to I-40, you'll spend less time in traffic and more time doing what you came to do.
Take in the panoramic views from the Skye Tower Restaurant and Lounge (reopening soon) where you can enjoy savory cuisine. You can also stroll to nearby restaurants, breweries, craft cocktail bars, and the Morgan Street Food Hall , with a wide variety of cuisines.
With our complimentary Wi-Fi, Fitness Center, and Business Center, we have all that you need for your home away from home. Our staff can help you utilize our 4,060 sq ft of meeting space to host your special events, meetings, banquets and more.
Overall2 out of 5
Needs to be updated and better maintained
By Thad
This hotel in old and needs some serious TLC. Elevator was out of order, wallpaper peeling, carpet needs replaced in common areas badly. Room was very clean but rest of place needs an upgrade out of the 80's. This looks to me like management is barely keeping maintenance up. I expect better from a name like Holiday Inn with a reputation for quality and value. This is not helping the brand, at all. Do better.
Posted byCorporate
onMay 17, 2025
ello Thad,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Raleigh Downtown, where travel is a joy for all.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
Our Hotel in Kinston, NC Boasts Excellent Staff! As a two-time recipient of the All-America City Award, Kinston, NC provides lots of small-town charm and fun, family attractions. Guests staying at the Holiday Inn Express Hotel & Suites Kinston are sure to have a great time exploring this friendly city. Thanks to our hotel's location in Kinston, North Carolina, we are just a short drive from such businesses as Electrolux, Smithfield Foods, West Pharmaceutical Services, and Sanderson Farms. Corporate travelers can use the on-site, 625-sq-ft meeting room for small events. We have an on-site Business Center to fit your needs while traveling. When in the area for leisure, take the time to check out the CSS Neuse State Historic Site and Governor Caswell Memorial or explore the Planetarium and the Health & Science Museum in Neuseway Nature Park. After a day learning about the area's history, our guests can stroll through charming, downtown Kinston or have some fun bowling or skating at Galaxy of Sports. Our hotel's guests can also enjoy a number of great perks, including free high-speed, wireless Internet access throughout our facilities. While in Kinston, our hotel's guests also enjoy the complimentary, hot Express Start Breakfast Bar served daily. They can take a dip in the outdoor pool and use our well-equipped Fitness Center or take advantage of our free pass to use TruFit Gym located across the highway. We hope to see you soon!
Overall3 out of 5
Dissatisfied
By Captain J.
from NC
Have a very poor experience with the staff as they were not available when I needed them. I was also never told that this was a credit card only room. I was told that breakfast was a 6:00 a.m. so we were planning on eating breakfast and leaving to take care of our business and that morning we found out that breakfast started at 6:30. If we knew that to begin with we would have planned accordingly. The hotel is conveniently located in the town so we had other options for food
Posted byCorporate
onMay 17, 2025
Hello Captain J.,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Kinston, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
Welcome at Crowne Plaza Frankfurt Congress!
The hotel is located in the district Niederrad, between Frankfurt International Airport, the fairground, and Deutsche Bank Park Arena. It offers 395 modern guest rooms, with some of the higher categories even having a balcony or skyline view. A large Congress centre with 11 meeting rooms including a ballroom for up to 500 people makes every event a success. Two restaurants with creative dishes based on local ingredients but also well-known classics are at your disposal, as well as the lively lobby bar "L44". The extensive fitness offers the right relaxation during your business trip to Frankfurt.
Thanks to its location, the hotel is easily accessible either by public transportation to train station Niederrad (700m) or by car (motorway 1km). The City Centre can easily be reached by public transport within two stops or 10 minutes drive.
Overall2 out of 5
Slightly surprised and disappointed
By Yathri
I had two reservations 3rd of May and on the 4 to 6th of May
So, on 3rd of May both the front office staff and the room service staff were quite good and friendly.
this feedback is during 4th to 6th of May. Two things that I was taken aback by
1. There was no refill for cream and sweetener. So I called up the front desk and they said I will need to speak to Room Service/Housekeeping - I was transferred. When I asked the question they said please ask front desk/reception. So, I requested them to please sort it out between them and get me what they could. SILENCE and no response from either till I left
2. On departure, I requested for an envelope (on the 3rd I was given it courteously), on the 6th. Not only did the eyes roll but after putting the invoice in the envelope, it was thrown.
In my 20 years at the IHG, never was treated this way.
Therefore my feedback
Posted byCorporate
onMay 17, 2025
Hello Yathri,
Thank you for choosing to stay at the Crowne Plaza Frankfurt Congress Hotel. We appreciate you being one of our Gold Elite members of IHG One Rewards.
Our goal is to leave our guests with irresistible smiles during their stay, so I’m sorry to hear about your recent experience. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Sonoma County Hotel
Welcome to the beautiful Holiday Inn Windsor Wine Country. We are located in the heart of Sonoma Wine Country. Easily accessible to route 101 and 4 miles from Santa Rosa Airport.
Our hotel is the ideal choice for business near corporations such as Keysight Technologies, NeilMed, Wells Fargo, Medtronic, Cummins, and Sutter Healthcare.
Enjoy the many wineries that Sonoma offers. Local wineries such as Colagrossi, Zouzounis, Mutt Lynch, K Squared, Guerrero Fernandez & Super Sonoman. You can also visit some of Sonoma's more popular wineries such as St. Francis Winery, Ferrari-Carano, Iron Horse, Robert Young Estate, La Crema and Francis Ford Coppola.
The Holiday Inn Windsor Wine Country's guest rooms offer contemporary design and amenities such as free wired and wireless Internet, mini fridge, microwave and Keurig coffee maker. We offer over 1400 sq. ft. of state of the art meeting space for your meeting needs.
Our indoor pool and fitness room is now open with enhanced cleaning protocols. Book with us and enjoy all that Sonoma County and Windsor have to offer.
Overall3 out of 5
Was good. Not great.
By DadGuy12444444
from The moon
Comfy bed! Bathroom was top notch. Ac was noisy like my neighbors. I enjoyed my stay for what it was and I appreciate the folks that work there. Hated the pot heads in the parking garage.
Posted byCorporate
onMay 17, 2025
Hello DadGuy12444444,
We appreciate your stay at our Holiday Inn Windsor - Wine Country. Thank you for being one of our valued members of IHG One Rewards.
Thank you for taking the time to share your recent feedback with us. I am sorry to hear about the experience.
We are pleased to hear that you found your room comfortable and the bathroom well-maintained. Our housekeeping team works diligently to ensure a clean and comfortable environment for all our guests, and it’s encouraging to know they are appreciated.
Your feedback is incredibly valuable, and we take your concerns seriously. Please know that we are addressing the areas to ensure improvements moving forward.
We are pleased to hear that you found your room comfortable and the bathroom well-maintained. Our housekeeping team works diligently to ensure a clean and comfortable environment for all our guests, and it’s encouraging to know they are appreciated.
Your feedback is incredibly valuable, and we take your concerns seriously. Please know that we are addressing the areas to ensure improvements moving forward.
We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.
Yours in hospitality,
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.