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    360
  • First review comment
    February 14, 2017
  • Last review comment
    May 21, 2025
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Corporate's Reviews
 
Corporate has not submitted any reviews.
 
Corporate's Review Comments
 
Overall
2 out of 5
2 out of 5
Breakfast staff
By partisanroger from Washington
The breakfast staff was one of the worst I've ever experienced. Sat on their phones in the back room while customers had to go back and ask for things to be refilled.
Heater didn't work in the room, called down, and never was fixed.
Customer avatar
Posted by
onMay 20, 2025
Hello partisanroger,
Thank you for your stay at the Holiday Inn Express & Suites Custer, South Dakota. I appreciate your IHG One Rewards Platinum Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to avid hotel Fort Wayne North in Fort Wayne, Indiana. Only a short drive from Fort Wayne Children’s Zoo, Parkview Regional Medical Center, and Purdue University Fort Wayne, our hotel is conveniently located whether traveling for business or leisure. At avid hotels, we understand what’s important for everyday travel. Enjoy complimentary parking, Wi-Fi, and 24/7 freshly ground bean-to-cup coffee. Work out anytime at our fitness center. Start your mornings right with our complimentary, high-quality grab-and-go breakfast, which offers a variety of options to fuel your day out. Welcome to avid hotels. We focus on the essentials that make a difference. Enjoy your stay at avid hotel Fort Wayne North in Fort Wayne, Indiana.
 
Overall
3 out of 5
3 out of 5
won't stay again
By Rickydog from Bristol VA
The door mechanism was loose. There was some type of latex smeared under the sink. The shower wall have a long groove from side to side. No carpet on the floors, just fake wood. Some type of robust games going on in the lobby late into the night. I asked for a room close to the elevator but one wasn't available so they gave me one at the end of a hall because it had an access door to the parking lot. Said door was blocked by a trash can with a sign that said the glass would fall out if used.
Customer avatar
Posted by
onMay 20, 2025
Hello Rickydog,
Thank you for your stay at the avid Fort Wayne North, Indiana. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
An ideal urban retreat in the heart of the city for both business and leisure travellers, InterContinental Kuala Lumpur is steps away from the iconic Twin Towers, Kuala Lumpur Convention Centre and shopping & entertainment activities. Revel in comfort on Super King-sized beds in our rooms & suites with upscale amenities, and elevate your stay with exclusive benefits in the Club lounge. Exquisite dining awaits you at our restaurants. Host events in our nine venues and two pillarless ballrooms.
 
Overall
3 out of 5
3 out of 5
Disappointed IC
By BowieN from Hong Kong
During my stay, I encountered several unacceptable issues:
The water from the bathtub was visibly dirty, which made it impossible to use it comfortably.
When using the hairdryer, an awful smell and smoke emitted from the device, posing a serious safety hazard.
Despite room service making up the room, the table and used dishes were left unclean.
To my dismay, I found dirt on the pillow, indicating a lack of proper housekeeping hygiene.
Also the main door and the TV in master room is not function well.
These problems significantly affected my stay and raised concerns about the overall cleanliness and maintenance of your hotel. As a paying guest, I expect a high level of service, hygiene, and safety, which, regrettably, were not met.
And there is no reply when I was writing the above to the hotel after stay, OK, first and last visit to KL IC.
Customer avatar
Posted by
onMay 20, 2025
Hello BowieN,
Thank you for your stay at the InterContinental Kuala Lumpur, Malaysia. I appreciate your IHG One Rewards Platinum Elite and Ambassador membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
High-rise Bucaramanga Hotel Located 25 minutes from the Palonegro International Airport (BGA) , the Holiday Inn® Bucaramanga Cacique Hotel is a modern, 18-floor tower that offers panoramic views of the city. Guests can go shopping at Centro Comercial Cacique, the mall adjacent to the hotel with local and international shops, casual restaurants and outdoor bars; or take a day trip to enjoy the spectacular landscapes of Chicamocha National Park. Our business guests will find extensive meeting space equipped with the latest technology, while the Business Center offers complimentary wireless Internet access and work areas. Bucaramanga’s fair and convention center, Neomundo, is just 2 minutes away. At the Holiday Inn® Bucaramanga Cacique Hotel, guests can relax in one of our modern and spacious rooms or upgrade to a suite with floor to ceiling windows. Enjoy Colombian flavors and international cuisine at the 1622 Restaurant located on the 16th floor offering great views of the city and mountains, or unwind at the Skybar on the 18th floor, which has an infinity pool . The hotel offers two executive floors and a Golden Lounge serving coffee & snacks on the lobby. Amenities also include a Fitness Center with steam rooms and a Spa, and complimentary parking for hotel guests .
 
Overall
3 out of 5
3 out of 5
Always great BUT
By Marlemarl from Port Charlotte , FL
The front desk and the room staff has always been wonderful, this time however the sky bar left me feeling like a very unimportant quest. I went up there to have a few drinks and a late lunch they were having some type of staff event and i was left sitting for 45 min with a empty drink and i just left because that was terrible
Customer avatar
Posted by
onMay 20, 2025
Hello Marlemarl,
Thank you for your stay at the Holiday Inn Bucaramanga Cacique, Colombia. I appreciate your IHG One Rewards Gold Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Nashville Downtown-Stadium is your gateway to Music City! Located near Nissan Stadium, Bridgestone Arena, and downtown attractions like Lower Broadway and "Honky Tonk Highway" our downtown Nashville hotel offers convenient shuttle service and easy access to top attractions. Just eight miles from Nashville International Airport (BNA), our hotel is ideal for both business and leisure travelers. Host meetings and events in our 8,500 square feet versatile venue with catering and free Wi-Fi. Savor breakfast and dinner at East Bank Bar & Grille, and enjoy top amenities like a Fitness Center, indoor pool, and Sundries shop. Unwind in spacious guest rooms with pillow-top mattresses and Dove amenities. Stay where comfort and convenience blend with exceptional Southern hospitality in the heart of Nashville!
 
Overall
5 out of 5
5 out of 5
Great stay
By Jobo1800 from The Villages Florida
Hotel and staff super nice. Desk clerk has cheat sheet for the good places around town. Shuttle driver and everyone was great.
Customer avatar
Posted by
onMay 20, 2025
Hi Jobo1800,
We're thrilled to hear that you had a great experience with us. It's wonderful to know that our staff and their local recommendations added to your stay. We always strive to provide a warm and welcoming environment for our guests. We look forward to welcoming you back on your next visit to Nashville.
- The Staff at Holiday Inn Nashville Downtown - Stadium
0points
0of 0voted this comment as helpful.
 
The Holiday Inn-New London has expertly managed facilities and staff offering 100% guest satisfaction. Located just one mile off I-95 in New London, midway between Boston & New York, 2 blocks from the Amtrak Station, Orient Point, Long Island & Block Island Ferries, 15 minutes from the Groton-New London Airport, 45 minutes from T.F. Green Airport & Bradley Airport. The Holiday Inn-New London offers 120 well-appointed guestrooms, including four deluxe suites. Rooms are available with complimentary high-speed wireless Internet, coffee maker, hairdryer, iron and iron boards. We have an elegant Grand Ballroom with flexible meeting and banquet space for up to 300 people. La Luna handles up to 150 for cocktail parties, also our Eagle Room or Board Room for more intimate meetings or private dinners. Enjoy our indoor heated pool and Fitness Center. La Luna Restaurant and Lounge serves breakfast and dinner in an atmosphere conducive to both business and casual dining. Room service is available. Foxwoods Casino and Mohegan Sun Casino are located nearby. We are located 10 minutes from Mystic Aquarium, Mystic Seaport, U.S. Naval Sub Base, USS Nautilus Memorial, New London Ocean Beach Park, Harkness Memorial Park, Eugene O’Neill Theater & USCG. Government Travels - FEMA Approved
 
Overall
5 out of 5
5 out of 5
My Stay in NL
By Marty B from Connecticut
Good value for the money, friendly staff, good room.
Customer avatar
Posted by
onMay 20, 2025
Hi Marty B,
We're thrilled to hear that you found our hotel to be of good value. It's wonderful to know that our friendly staff and comfortable rooms contributed to your positive experience. We look forward to welcoming you back in the future.
- The Staff at Holiday Inn New London
0points
0of 0voted this comment as helpful.
 
Nestled in the vibrant Hotel District, Holiday Inn® Grand Rapids Downtown offers unmatched comfort and convenience. Just 15 miles from Gerald R. Ford International Airport (GRR) and near the DeVos Convention Center, our eco-conscious hotel provides easy access to top attractions like the Grand Rapids Art Museum (GRAM), Gerald Ford Presidential Museum, Van Andel Arena, and John Ball Park Zoo. We are also near Grand Valley State University and Michigan State University. Business travelers appreciate proximity to Corewell Health, Steelcase, the Medical R&D district, and Founders Brewing Company. Host meetings and events in our flexible venues with catering services. Enjoy dining at Burger Theory, where kids under 12 eat free. Take advantage of free parking and free Wi-Fi. Stay active in our Fitness Center and unwind at our indoor pool and hot tub. At the end of the day, relax in our modern guest rooms with premium bedding and thoughtful amenities. Make us your home base for exploring Grand Rapids!
 
Overall
5 out of 5
5 out of 5
Comfortable room good service
By MKorneck from Grand Rapids, Mi
The room was well equipped pet friendly clean nice
Customer avatar
Posted by
onMay 20, 2025
Hi MKorneck,
We're thrilled to hear that you found our rooms well-equipped and clean. It's wonderful to know that you and your pet enjoyed your stay with us. We strive to provide a comfortable and welcoming environment for all our guests, including our four-legged ones. We look forward to welcoming you back soon.
- The Staff at Holiday Inn Grand Rapids Downtown
0points
0of 0voted this comment as helpful.
 
Discover comfort, convenience, and Montana hospitality at Holiday Inn West Yellowstone, your premier choice for Yellowstone lodging, just two blocks from Yellowstone National Park's West Entrance. Explore the park's breathtaking landscapes, witness Old Faithful erupt, and enjoy protected wildlife encounters at the Grizzly & Wolf Discovery Center. From hiking and fishing to snowmobiling, adventure abounds in West Yellowstone! Host unforgettable events in our 10,000-sq-ft venues, perfect for weddings, reunions, and conferences. Savor breakfast and dinner at The Branch Restaurant & Bar and stay entertained in our game room and casino. Enjoy our indoor pool, soak in the hot tub, and get energized in our Fitness Center. Take advantage of our free shuttle, convenient EV charging stations, bike rentals, and free parking. Stay connected with free Wi-Fi and unwind in our newly renovated rooms with modern decor and premium bedding. Your ultimate Yellowstone adventure begins here!
 
Overall
5 out of 5
5 out of 5
Great property
By Dallas traveler from Dallas TX
Perfect location, well maintained property, good food and beverage service, wonderful staff
Customer avatar
Posted by
onMay 20, 2025
Hi Dallas traveler,
We're thrilled to hear that you enjoyed your stay with us! Your kind words about our location, property maintenance, food and beverage service, and our staff are greatly appreciated. We strive to provide our guests with the best service and your feedback is a testament to our efforts. We look forward to welcoming you back on your next visit.
- The Staff at Holiday Inn West Yellowstone
0points
0of 0voted this comment as helpful.
 
Discover comfort, convenience, and Montana hospitality at Holiday Inn West Yellowstone, your premier choice for Yellowstone lodging, just two blocks from Yellowstone National Park's West Entrance. Explore the park's breathtaking landscapes, witness Old Faithful erupt, and enjoy protected wildlife encounters at the Grizzly & Wolf Discovery Center. From hiking and fishing to snowmobiling, adventure abounds in West Yellowstone! Host unforgettable events in our 10,000-sq-ft venues, perfect for weddings, reunions, and conferences. Savor breakfast and dinner at The Branch Restaurant & Bar and stay entertained in our game room and casino. Enjoy our indoor pool, soak in the hot tub, and get energized in our Fitness Center. Take advantage of our free shuttle, convenient EV charging stations, bike rentals, and free parking. Stay connected with free Wi-Fi and unwind in our newly renovated rooms with modern decor and premium bedding. Your ultimate Yellowstone adventure begins here!
 
Overall
5 out of 5
5 out of 5
Great Stay in West Yellowstone
By Norma from Georgia
The staff was helpful and friendly. The room had a total of 3 queen beds, which was perfect for our group.
Customer avatar
Posted by
onMay 20, 2025
Hi Norma,
We're thrilled to hear that our staff made a positive impression on you and that the room setup was ideal for your group. Your kind words are greatly appreciated and we look forward to welcoming you back on your next visit.
- The Staff at Holiday Inn West Yellowstone
0points
0of 0voted this comment as helpful.
 
Nestled in the vibrant Hotel District, Holiday Inn® Grand Rapids Downtown offers unmatched comfort and convenience. Just 15 miles from Gerald R. Ford International Airport (GRR) and near the DeVos Convention Center, our eco-conscious hotel provides easy access to top attractions like the Grand Rapids Art Museum (GRAM), Gerald Ford Presidential Museum, Van Andel Arena, and John Ball Park Zoo. We are also near Grand Valley State University and Michigan State University. Business travelers appreciate proximity to Corewell Health, Steelcase, the Medical R&D district, and Founders Brewing Company. Host meetings and events in our flexible venues with catering services. Enjoy dining at Burger Theory, where kids under 12 eat free. Take advantage of free parking and free Wi-Fi. Stay active in our Fitness Center and unwind at our indoor pool and hot tub. At the end of the day, relax in our modern guest rooms with premium bedding and thoughtful amenities. Make us your home base for exploring Grand Rapids!
 
Overall
5 out of 5
5 out of 5
Outstanding experience
By Lucy from Columbus, MI
We had a tornado warning during our trip. The staff was outstanding in guiding all patrons to come to the lobby and directed them to the meeting rooms for safety. The staff was professional and calm during this time. Rooms are comfortable and cozy. The beds are like sleeping on a cloud. It’s pretty hard to find a comfortable pillow when traveling. Their pillows accommodate every type of sleeper. I cannot say enough about our experience with this Holiday Inn. It is close in proximity to the John Ball Zoo, the Meijer Gardens and Sculptures and various boutiques.
Customer avatar
Posted by
onMay 20, 2025
Hi Lucy,
We're thrilled to hear about your positive experience at our hotel, especially during such a challenging situation. Our team is dedicated to ensuring the safety and comfort of our guests, and it's wonderful to know we succeeded. We're also glad you found our rooms cozy and our beds and pillows to your liking. Your kind words about our location and proximity to local attractions are much appreciated. We look forward to welcoming you back on your next visit.
- The Staff at Holiday Inn Grand Rapids Downtown
0points
0of 0voted this comment as helpful.