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    February 14, 2017
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    May 21, 2025
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Corporate's Review Comments
 
The Holiday Inn Express Nashville, TN is located minutes from BNA Airport Tucked away on a quiet, tree-lined cul-de-sac and just one mile from Nashville International Airport, the Holiday Inn Express® Hotel Nashville Airport is your personal retreat in Tennessee's Capital City. From the two-story glass atrium to beautifully landscaped courtyards, our incredible accommodations provide a perfect home-base for exploring the "Music City." Savvy business travelers know our Nashville, Tennessee hotel is convenient to major companies like Bridgestone/Firestone, UPS and Dell. Perks like free Wi-Fi access, a Business Center and a peaceful location ensure a productive trip. We offer two meeting rooms for up to 20 people and one boardroom for smaller gatherings. In addition to the Nashville airport, our hotel's also located near some of the area's best attractions. A trip to Nashville wouldn't be complete without visiting the Grand Ole Opry and Country Music Hall of Fame. With stores like Bass Pro Shops and Saks Fifth Avenue OFF 5TH, it's no wonder that nearby Opry Mills Mall is so popular. As a guest of our Nashville, Tennessee hotel, you'll have access to great amenities, including an outdoor pool, 24-hour Fitness Center and free, 24-hour service to the airport and within two miles. Start the day with the free, hot Express Start Breakfast Bar. We're a preferred choice among Nashville airport hotels, and we want to become your favorite, too!
 
Overall
3 out of 5
3 out of 5
Great Stay but Shuttle Issues
By Traveler1980
When I checked in I was told the shuttle runs every 30 mins, 24 hours a day. We decided to utilize the shuttle even though we had a time constant the day we returned to get out of Nashville and drive 2 hours. I called the shuttle number at 5:17 AM on Saturday 5/10 after getting off a RED EYE flight from Las Vegas, Devon stated his next run was at 530 and would pick us up by 5:35. 5:48 I called the shuttle # again, Devon stated that he was extremely sorry but "FORGOT" to come pick us up. I was extremely upset and he said he would be right there to pick us up. 6:09 I called the shuttle AGAIN, this time I got the young lady who had no idea we had been waiting for the shuttle, she thankfully was already at the airport and came right down. She was the same one that took us on 5/6 and was delight. She apologized over and over for Devon. Devon should not be unsupervised if this is how he treats his guest, left them at the airport for almost an HOUR after they arrived. Nice hotel but BEWARE of SHUTTLE
Customer avatar
Posted by
onMay 21, 2025
Hi Traveler1980,
Thank you for staying at the Holiday Inn Express Nashville Airport. We appreciate having you as one of our IHG One Rewards members.
At Holiday Inn Express, we deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management to work on these things you highlighted.
We will do our best to give you a better experience on your next stay with us.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Experience Columbus-Dublin In Our All-Suite Hotel Welcome to the Staybridge Suites Columbus - Dublin, your home away designed with the extended-stay traveler in mind. Our hotel offers spacious, apartment-style hotel suites equipped with full kitchens, free wired and wireless high-speed Internet, 42in HDTVs, and more. Relax in one of our king suites, or bring the family and spread out in a 2-bedroom suite. Put your best foot forward with our complimentary hot breakfast served daily, unwind in our indoor pool, and utilize our grilling area. Stay fit with access to our fitness center and stay productive at our business center. Complete your stay with access to free laundry facilities and free parking. Our hotel is located off Interstate 270 at the Tuttle Crossing Exit. For shopping excursions, we are just two blocks from the Tuttle Crossing Mall and just a short drive to Polaris Fashion Place or Easton Town Center. Columbus is home to Ohio State University; in just a short drive from our hotel, you can join the crowds cheering on the Ohio State football team. Looking for great entertainment? Visit Historic Downtown Dublin, the Columbus Zoo & Aquarium, COSI, LEGOLAND, or Nationwide Arena. With convenient access to the highway, you can easily explore all the city has to offer. Whatever brings you into town, make the most of your stay at the Staybridge Suites Columbus - Dublin.
 
Overall
3 out of 5
3 out of 5
Not clean compared to other staybridge hotels I’ve stayed at
By PLPL from Ohio
Not clean compared to other staybridge hotels I’ve stayed at.
Customer avatar
Posted by
onMay 21, 2025
Hi PLPL,
Thank you for staying at the Staybridge Suites Columbus-Dublin. We appreciate having you as one of our IHG One Rewards Platinum Elite members.
We provide an upscale extended stay experience that is high in quality and convenience at a reasonable price for our guests. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management to work on these things you highlighted.
We will do our best to give you a better experience on your next stay with us.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the friendliest hotel in Manitoba, the Holiday Inn Winnipeg Airport West. Corporate guests will benefit from our central location as we are just a short ride to Murray Industrial Park, the James Armstrong Richardson International Airport and a quick 15 minute drive to downtown on Portage Ave. We know that free high-speed wireless Internet access and convenient, easy to find power outlets in your guest room make your work life a little easier. We're pleased to offer over 8,000 sq. feet of function space that can accommodate groups up to 300 for your next business or social event. While our location is close to attractions like Polo Park Shopping Centre and Assiniboine Park & Zoo, families love our Recreation Centre which includes a kiddie pool, a saltwater indoor pool and three-story Pirates Cove Playland which makes this hotel a child's dream. Visitors to Winnipeg appreciate the modern amenities of our thoughtfully designed guestrooms and suites. You can dine in our full-service restaurant or lounge. Enjoy climate-controlled underground parking. One stay will convince you that coming back to the Holiday Inn Winnipeg Airport West is like coming home. Please note that our pool is not wheelchair accessible. A valid credit card and Photo Identification must be presented upon arrival. You may pay cash or debit at check out.
 
Overall
3 out of 5
3 out of 5
Check in issue
By Tim62 from Swan River, Manitoba
I am a school trustee and therefore I can use the provincial government rate. Have stayed at this hotel and other IHG hotels using the provincial rate, never an issue. I was asked to provide proof, as proof I provided emails from the school division, showed confirmation on the school division website which showed I was a trustee, provided a pay stub from the school division; nothing was good enough for these two ladies. Finally after getting frustrated and providing teacher certificat they grudgingly gave me the rate. Terrible experience.
Customer avatar
Posted by
onMay 21, 2025
Hello Tim62,
We appreciate your feedback. It's great to hear from our IHG One Rewards Gold Elite member. Thanks for your loyalty since 2023 and thanks for always staying with our Holiday Inn.
We always ensure the best hospitality. I am sorry about the issues you had during your stay. I will be sharing your feedback with our hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Live like a local at Hotel Indigo Lower East Side, New York. Step off the street and into street art. Our one-of-a-kind lobby mural, created by graffiti legend Lee Quinones, is an unexpected greeting that sets the tone for the creative vibe you’ll find throughout our hotel. Whether you’re snapping photos of our spectacular Manhattan skyline views or kicking back with a crafted cocktail at our rooftop bar, Mr. Purple, our urban oasis is the perfect place to start your New York City journey. We’re steps away from the best local bars, street installations, and attractions—and we’re happy to show you around our neighborhood.
 
Overall
2 out of 5
2 out of 5
Beware. Noisy nightclub.
By MM in MA from Boston, MA
Rooms adjacent to a nightclub, pumping club music all night. My wife could not sleep. There should have been a warning about this when we booked.
Customer avatar
Posted by
onMay 21, 2025
Hi MM in MA,
We're truly sorry to hear about the noise issue you experienced during your stay. We understand how important a good night's sleep is and we apologize for any inconvenience caused. Your feedback is valuable to us and we'll certainly take it into consideration for future improvements.
- The Staff at Hotel Indigo Lower East Side New York
0points
0of 0voted this comment as helpful.
 
Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!
 
Overall
3 out of 5
3 out of 5
Great location, nice staff, old hotel.
By George from Texas
The location was good. The rooms are quite small, which was not a problem, just a note. We did not use the dinning room but did go to the bar once. The bartender was helpful and knowledgeable, but it closes at 10pm for awareness. The hotel is rather old and the elevators were broken most of our three day stay which made our 10th floor room less than optimal. We were stuck in the elevator twice during our stay, as well (bad luck on our part I guess). Air conditioning was functional but the room did get warm in the middle of the night regardless of the AC setting. Despite being older, it was very clean, the water hot and everyone was very nice. A very small thing, but there was only one coffee pod in the room each day even though there were two guests. It would be nice to both have a cup in the morning.
Customer avatar
Posted by
onMay 21, 2025
Hi George,
Thank you for taking the time to share your experience with us. We're glad to hear that you appreciated our location and found our staff to be helpful and knowledgeable. We apologize for the inconvenience caused by the elevator issues and the air conditioning not meeting your expectations. Your feedback is valuable to us as we strive to improve with each and every stay. We also appreciate your suggestion about the coffee pods and will take it into consideration.
- The Staff at Hotel Indigo New Orleans - French Quarter
0points
0of 0voted this comment as helpful.
 
Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!
 
Overall
5 out of 5
5 out of 5
Loved Indigo in NOLA P
By Booty from Virginia
Loved the convenience to everything. Room was so peaceful slept like a baby. Staff was friendly and the drinks at the bar was AMAZING. Definitely will return when in NOLA again.
Customer avatar
Posted by
onMay 21, 2025
Hi Booty,
We're thrilled to hear that you enjoyed your stay with us and found our location convenient. It's wonderful to know that our peaceful rooms, friendly staff, and amazing bar drinks contributed to a memorable experience. We look forward to welcoming you back on your next visit to New Orleans.
- The Staff at Hotel Indigo New Orleans - French Quarter
0points
0of 0voted this comment as helpful.
 
Stay Smart at our Contemporary West Houston Hotel You'll enjoy the time you spend at the newest west-side hotel in Houston, the Holiday Inn Express® Hotel and Suites Houston Energy Corridor-West Oaks. Just off I-10 and Addicks Howell Rd, we feature quality, convenient accommodations. If work brings you west, our business oriented hotel in the Houston Energy Corridor is a great launching point for visiting BP, CITGO, Conoco Phillips, Exxon Mobil, Shaw Group and Shell. This west Houston hotel's onsite perks include an unstaffed Business Center with fax and copy machines as well as 874 sq ft of meeting space. Guests staying west of Houston love our hotel's proximity to various attractions. Outdoor aficionados enjoy the Addicks and Barker Reservoirs in nearby George Bush Park and Nature Preserve. Shopaholics can visit neighboring West Oaks Mall. We're conveniently close to other top sights, as well, including Reliant Park, home of pro football's Houston Texans. Whether business or pleasure brings you west of Houston, our hotel's amenities will satisfy your travel needs. If you need to connect with colleagues and family, you can use our free high-speed, wireless Internet access. Afterwards, take a break beside our sparkling outdoor pool or work up a sweat in the state-of-the-art Fitness Center. Best of all, each morning you'll get to savor omelets, fruit and more at this Houston, Texas hotel's delicious Express Start breakfast bar.
 
Overall
1 out of 5
1 out of 5
Not recommended
By GJ11 from Boston
I convinced my peers to stay at this hotel as i usually look to stay on IHG, however it was embarrassing, the hotel is old, the pool was dirty and the breakfast horrible. I wasn't greeted as gold member nor I got a first floor room, the room looks old and not well maintained and the toilet was loosed, not to mention I ran out of body wash and soap as I was taking a bath. The cleaning wasn't done daily either.
In summary the worst experience I had so far, makes me reconsider being a gold member.
Customer avatar
Posted by
onMay 21, 2025
Hello GJ11,
We strive to offer friendly and responsive service. I am sorry to hear about your experience during your stay at our hotel. I have sent you a private message to discuss this matter further.
Thank you for staying at our Holiday Inn Express & Suites Houston Energy Corridor-West Oaks. We appreciate you as our valued Gold Elite member of IHG One Rewards.
We hope to have the pleasure of hosting you again.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express® Baltimore at the Stadiums . Our hotel's facility is ideal for sports fans, tourists and business guests alike, as we are next door to the Horseshoe Casino, four blocks from the Ravens' M&T Bank Stadium, five blocks from Camden Yards home of the Baltimore Orioles, five minutes from Baltimore's Inner Harbor and six miles from the Baltimore/Washington International Airport (BWI). Our hotel's location ensures easy access to the best of Baltimore. Sports enthusiasts appreciate being just minutes from Camden Yards and M&T Stadium; while corporate travelers are close to numerous Fortune 500 Companies that call Baltimore home. Our hotel's guests are also near Johns Hopkins and University of Maryland hospitals and colleges, as well as the University of Baltimore. With a complimentary hot breakfast and WiFi throughout the hotel, along with our 24-hour fitness center and business center, over 1800 sq ft of meeting space and our seasonal outdoor pool we have everything you need for a productive meeting or relaxing stay. Leisure travelers to Baltimore enjoy our Inner Harbor hotel's location near Baltimore National Aquarium, Baltimore Zoo and Maryland Science Center. Popular attractions, including Hippodrome Theatre, Gallery Mall and Fort McHenry, are nearby, too. With great amenities, including free hotel-wide Wi-Fi access, 24-hr Fitness Center and free hot breakfast, this Inner Harbor hotel's services are hard to beat!
 
Overall
5 out of 5
5 out of 5
Great value; newly renovated
By Jack from Western PA
Enjoyed our one night stay. Excellent location for our cruise out of Baltimore. Hotel was reasonably priced and not far from both stadiums. Hotel and room were clean and newly renovated. Staff was helpful and friendly. I'd stay there again.
Customer avatar
Posted by
onMay 21, 2025
Hi Jack,
It's wonderful to hear that you enjoyed your stay with us and found our location convenient for your cruise. We're pleased that our clean, renovated rooms and friendly staff met your expectations. We look forward to welcoming you back on your next visit to Baltimore.
- The Staff at Holiday Inn Express Baltimore at the Stadiums
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express® Baltimore at the Stadiums . Our hotel's facility is ideal for sports fans, tourists and business guests alike, as we are next door to the Horseshoe Casino, four blocks from the Ravens' M&T Bank Stadium, five blocks from Camden Yards home of the Baltimore Orioles, five minutes from Baltimore's Inner Harbor and six miles from the Baltimore/Washington International Airport (BWI). Our hotel's location ensures easy access to the best of Baltimore. Sports enthusiasts appreciate being just minutes from Camden Yards and M&T Stadium; while corporate travelers are close to numerous Fortune 500 Companies that call Baltimore home. Our hotel's guests are also near Johns Hopkins and University of Maryland hospitals and colleges, as well as the University of Baltimore. With a complimentary hot breakfast and WiFi throughout the hotel, along with our 24-hour fitness center and business center, over 1800 sq ft of meeting space and our seasonal outdoor pool we have everything you need for a productive meeting or relaxing stay. Leisure travelers to Baltimore enjoy our Inner Harbor hotel's location near Baltimore National Aquarium, Baltimore Zoo and Maryland Science Center. Popular attractions, including Hippodrome Theatre, Gallery Mall and Fort McHenry, are nearby, too. With great amenities, including free hotel-wide Wi-Fi access, 24-hr Fitness Center and free hot breakfast, this Inner Harbor hotel's services are hard to beat!
 
Overall
4 out of 5
4 out of 5
Maintenance
By Natty from TO CANADA
Shout out to Al who went over and above with our microwave. Al with his friendly and supportive service delivered a new microwave and ensured it was working before he left. Now that’s great service. Thanks AL
Overall great. In need of a pool and hot tub tho.
Customer avatar
Posted by
onMay 21, 2025
Hi Natty,
We're pleased to hear that Al was able to provide you with exceptional service. Your kind words will be passed along to him. We appreciate your feedback regarding the pool and hot tub, and we'll take it into consideration as we continually strive to improve our guest experience. We look forward to welcoming you back in the future.
- The Staff at Holiday Inn Express Baltimore at the Stadiums
0points
0of 0voted this comment as helpful.
 
Enjoy the Best Among Mystic, Connecticut Hotels When it comes to convenient and affordable accommodations, you can have it all at the Holiday Inn Express® Hotel Mystic . Located just off Interstate 95 at Exit 90, our Mystic, Connecticut hotel's just the place for business and leisure travelers in New England. Our hotel's near the Mystic Seaport and adjacent to the Mystic Marinelife Aquarium, providing fun for the entire family. Feel free to enjoy the various sea life exhibits at the aquarium before you take a stroll through the Olde Mistick Village for a glimpse of historic New England life. Adults can also make plans to test their luck at the Mohegan or Foxwoods casinos while visiting us in Mystic, Connecticut. Our hotel's corporate guests love our finely appointed business center. We provide e-mail, fax, copy and print services, so feel free to catch up on some work outside of the office. In addition, we offer free high-speed Internet access throughout the hotel, allowing our guests to surf the web from anywhere in the building. Other hotel's amenities near the Mystic Seaport just can't compare to our list of complimentary perks. A well-equipped fitness center is available if you want to burn off extra calories, along with a relaxing indoor pool. Be sure to stop in and fill up with our free Express Start hot breakfast before you head out for a day of sightseeing. "Stay Smart" when you stay at our Mystic, Connecticut hotel!
 
Overall
5 out of 5
5 out of 5
Nice hotel
By Mike from New England
Nice hotel to stay at that is close to the many local attractions in Mystic, CT. Clean property, free parking, full breakfast, friendly staff. Many local options for lunch and dinner. Have stayed here a few times over the years and would recommend to those who plan to visit the area.
Customer avatar
Posted by
onMay 21, 2025
Hi Mike,
It's wonderful to hear that you enjoyed your stay with us and found our location convenient for exploring Mystic. We're pleased that our clean property, free parking, full breakfast, and friendly staff met your expectations. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit to the area.
- The Staff at Holiday Inn Express Mystic Groton Area
0points
0of 0voted this comment as helpful.