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    February 14, 2017
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    April 22, 2025
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Corporate's Review Comments
 
Holiday Inn Express & Suites Greenville Airport is your perfect home base, ideally between Greenville and Spartanburg, SC, and steps from Michelin North America Headquarters. You'll easily access major companies like BMW, GE, UPS, and Fluor here. After work, unwind with a round of golf at Top Golf or head to the BMW Performance Center to fuel your car enthusiast spirit. Shopping lovers can explore Haywood Mall, while outdoor enthusiasts can hike in nearby Paris Mountain State Park. Our Greenville, SC, hotel's location offers convenience and comfort, with everything you need for a productive stay. Take advantage of our complimentary shuttle to and from Greenville-Spartanburg International Airport (GSP), less than 10 minutes away. Enjoy our indoor pool, fitness center, and free Wi-Fi. Plus, start your day right with our Express Start™ Breakfast, featuring a variety of hot and cold options. Stay smart and enjoy a memorable visit with us!
 
Overall
3 out of 5
3 out of 5
Hotel was under upgrading at time of stay
By Ftw69512 from Columbia sc
Decent hotel stay, staff was friendly , was worth the cost of the stay
Customer avatar
Posted by
onJanuary 7, 2021
Dear Ftw69512,

Thank you for sharing your impressions of your recent stay with us.

I am very happy that our service and our rooms met your expectations. We strive to provide the best possible service as well as experience and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment about our breakfast, we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again thank you for choosing to stay with us. We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The newest addition to the Gateway to the Cumberlands, and home to the University of the Cumberlands, is the Holiday Inn Express Williamsburg, Kentucky! We are located off Interstate 75 exit 11 , near the Kentucky/Tennessee border. We welcome you to experience our hotel and its beautiful surroundings. Perks like our complimentary hot Express Start Breakfast Bar , free high speed WIFI throughout the building and wired Internet in all rooms, microwave and mini fridge in all rooms, indoor heated pool and fitness room facilities all undoubtedly enhance your visit.
 
Overall
3 out of 5
3 out of 5
Nice hotel but...
By Sleepless from Michigan
Hotel overall is very nice. My only issue was attempting to get sleep in a corner room. The room was fantastic but unfortunately very loud due to it being located next to the laundry and stairs. If you decide to stay here make sure you do not get a corner room.
Customer avatar
Posted by
onJanuary 7, 2021
Dear valued Guest,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay due to the sleeping quality in our room. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff and the cleanliness in our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express & Suites Cincinnati Newport SE We offer amenities such as Indoor Pool, a complimentary hot breakfast bar and a 24-hour Business Center for your convenience, along with a well-equipped Fitness Center. Free high-speed Internet access is also available throughout the hotel. Located just three blocks from Newport on the Levee, this Holiday Inn Express Hotel Cincinnati Newport SE offers you convenient access to the Newport Aquarium and Downtown Cincinnati Ohio. You can go shopping, see a movie or check out one of the many restaurants that Cincinnati USA has to offer. Also nearby is BB Riverboats, which offers a variety of different cruises on the Ohio River. From these riverboats, you can see the Cincinnati skyline while enjoying great food and music. For sports fans, you can catch a Cincinnati Reds baseball game or a Cincinnati Bengals football game. The Holiday Inn Express & Suites Cincinnati Newport SE is within minutes from downtown Cincinnati. Our Holiday Inn Express & Suites is just minutes away from major corporations like Proctor & Gamble and Great American Insurance Headquarters.
 
Overall
3 out of 5
3 out of 5
Good and Bad
By Grandma from North Carolina
Front desk staff were great! Cleaning staff were poor.
Customer avatar
Posted by
onJanuary 7, 2021
Dear Grandma,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards Club member since 2018 and for attaining Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to our cleaning staff. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff and the variety of breakfast choices was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express Philadelphia NE - Langhorne Hotel is located less than one quarter mile from Sesame Place and easily accessible from both I-95 and U.S. Hwy 1. New Hope, Peddler's Village, Philadelphia Mills Mall, and historic Philadelphia are all just a short drive away. Our Langhorne hotel offers a variety of amenities including free Wi-Fi, complimentary USA Today, an outdoor seasonal pool, and 24 hour Fitness Center. Experience our freshly designed rooms featuring HD TVs, microwaves, refrigerators, coffee makers, and hair dryers.
 
Overall
3 out of 5
3 out of 5
250 deposit to much
By Dwash from Langhorne pa
I was charged a 250 accidental which is in heard of for a holiday inn express. 4 days later and still haven’t received my deposit bank into my account yet!
Customer avatar
Posted by
onJanuary 7, 2021
Dear Dwash,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest IHG Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
-1point
0of 1voted this comment as helpful.
 
Our new Grandview-Kansas City Hotel Offers Grand Access to Kansas City Just 15 minutes from downtown Kansas City, our easily accessible Holiday Inn Express Hotel and Suites of Grandview-Kansas City offers comfort with a feeling of home. Centrally located within a half-hour of many of the greater Kansas City area's attractions, this hotel is a great place to have your perfect Missouri trip. If you're in town for business, you'll find our Grandview hotel is only 10 minutes from the Kansas City Convention Center . We're also conveniently located near many of the area's major businesses, like the corporate headquarters for Hallmark, Sprint, Applebee's and H&R Block. If you need to have a business meeting during your stay, our Grandview hotel offers two meeting rooms with over 1,000 square feet of space. Sports fans appreciate our Grandview hotel's close proximity to Arrowhead and Kauffman stadiums, where they can cheer at a Chiefs football game or see a Royals baseball game. Additionally, Worlds of Fun and Oceans of Fun amusement parks are both 15 miles away. The Sprint Arena and the Kansas City Power and Light District offer other live entertainment options near our Kansas City hotel. Our Kansas City, Missouri hotel features a heated, indoor pool and keeps you connected with our free high-speed Internet access. You are sure to have a comfortable stay at our Grandview hotel outside of Kansas City.
 
Overall
3 out of 5
3 out of 5
Noisy room
By Zimmtown from Canada
The room was very clean and had a comfortable bed. This would have been a 5 star rating but there was a loud exhaust/fan type noise running constantly. Breakfast options were ok.
Customer avatar
Posted by
onJanuary 8, 2021
Dear Zimmtown,
Thank you for sharing your impressions of your recent stay at our Holiday Inn Express Kansas City-Grandview and for being our Rewards Club member since 2016.
I am very happy that the cleanliness and comfort of our room met your expectations. I also take note regarding your comment about the loud exhaust fan. I apologize for the inconvenience. Please be assured that I will share it with our hotel management for betterment.
Thank you once again for your feedback and we would be delighted if you visit us again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express and Suites Atlanta East-Lithonia . Ideally located 20 minutes east of Atlanta, the Holiday Inn Express and Suites is close to many of Atlanta's attractions. Area attractions include Georgia Aquarium, Zoo Atlanta, Stone Mountain Park, National Center for Civil & Human Rights, Centennial Olympic Park, The New World of Coke, and the Stonecrest shopping center . The local area provides a variety of championship golf courses, parks, and outdoor recreation. Several restaurants, sports bars, and specialty shops are in the Stonecrest vicinity and are even within walking distance. With the hotel's ideal location in Lithonia, a variety of local businesses are within a short drive of the hotel. These local businesses include Baxter International, Georgia Pacific, Volume Transportation, International Paper, and BIO labs . All guest rooms are oversized and include a microwave and refrigerator. Enjoy an Express Start Breakfast every morning including hot and cold items and our world famous cinnamon rolls. Whether traveling for business or pleasure, the Holiday Inn Express and Suites Atlanta East-Lithonia is located in the perfect location to make our hotel your home away from home. Our inviting accommodations and customer service will make your stay memorable.
 
Overall
3 out of 5
3 out of 5
2020 Christmas
By Bonita20 from Dayton, OH
My stay was a bit uncomfortable. For the most part I imagine because of COVID the rooms could not be cleaned on a daily basis. That was no big deal but after being there for three nights I had to ask for service which she handed me a bag of towels. I also asked to have the shower gel container refilled and my bed made. I don't believe I was unrealistic in my wants, but none of my requests were filled. The breakfast and coffee thing was a bit unrealistic. One guy at the breakfast room filling a bag of three items and handing it to you. No self serve coffee or coffee available. The desk clerks every single day and shift had parked under the veranda by the front door so customers could not move easily in and out of the hotel. It is by far not a customer service type of location. I will go often to Lithonia to visit my daughter and stay at this location. I may have to find another. It is unfortunate because there are beautiful amenities surrounding it.
Customer avatar
Posted by
onJanuary 8, 2021
Dear Bonita20,
Thank you for choosing Holiday Inn Express Atlanta East - Lithonia, for being our Rewards Club member since 2013 and for attaining the Gold Elite Status.
I would like to apologize for any inconvenience caused by the variety of our breakfast served and that your requests were not fulfilled. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Clear Spring! The Holiday Inn Express in Clear Spring, Maryland is just as restful as home, but better, in a location that makes it easy to travel; our hotel is located near Interstate 70 near the Hagerstown Speedway . We are also near: Fort Frederick State Park, Hagerstown, Antietam National Battlefield and Whitetail Ski Resort & Golf Resort . The Holiday Inn Express offers a simply stylish sanctuary inspired by nature to refresh and relax. You can take care of business needs with access to a meeting room and copy and fax services or relax in the indoor heated pool . Additional hotel amenities include: free hot breakfast, free WiFi, free coffee 24 hours a day, guest laundry facilities, and exercise room . Our affordable hotel offers warm, modern design elements in our guest room that will let you rest and unwind. Room amenities include flat-screen TVs, hairdryers, Keurig coffee makers, irons and iron boards, microwaves, and refrigerators . The Holiday Inn express comes together in an environment that's uplifting by design - to put a smile on your face and a spring in your step. Holiday Inn Express in Clear Spring is the perfect location for any guest. Book now!
 
Overall
3 out of 5
3 out of 5
Please clean the shower
By Niecey from Annapolis,MD
Our shower had a lot of hairs and dust all over the inside of it. This made me doubt the cleanliness of everything else.
Customer avatar
Posted by
onJanuary 8, 2021
Dear Niecey,
Thank you for your comments about your recent visit to our hotel and for being one of our newest IHG Rewards Club members.
I sincerely apologize for the inconvenience that you have experienced due to the cleanliness of our room. Be assured that we will take care of these problems.
We hope to see you soon again to offer you our usual quality of services.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Situated off Highway 210 in the charming town of Campbellsville, Holiday Inn Express® Campbellsville is surrounded by natural beauty and outdoor adventure. Visit the nearby Campbellsville University, explore Green River Lake State Park and Tebb's Bend Battlefield, or hop in the car and take a day trip to the awe-inspiring Mammoth Cave. Visit distilleries and the historic downtown, and embrace Kentucky's bourbon and horse racing traditions. Business travelers enjoy proximity to Cox Interior, Ingersoll Rand, Murakami, Amazon, and Taylor County Regional Hospital. Our hotel is designed for comfort and functionality, offering versatile meeting spaces perfect for conferences, training sessions, and social gatherings. With over 2,000 square feet of flexible event space, we can accommodate groups of up to 150 people. Our meeting facilities are equipped with state-of-the-art audiovisual technology, high-speed Wi-Fi, and custom catering options to elevate your event. Whether you're planning a corporate meeting, a training seminar, or a special celebration, our dedicated team will work closely with you to ensure a seamless and productive experience. In addition to our meeting amenities, guests can also enjoy our well-appointed Business Center, free parking, indoor pool, and 24-hour Fitness Center. Start every day with our complimentary breakfast buffet and sink into plush bedding in our spacious guest rooms every night.
 
Overall
3 out of 5
3 out of 5
Holiday inn express
By little bit
There was construction at 8:00 In the morning, our door wouldn't close properly, but other that that everything was ok.
Customer avatar
Posted by
onJanuary 8, 2021
Dear little bit,

Thank you for sharing your impressions of your recent stay with us and for being one of our newest IHG Rewards Club members.

I am very happy that the cleanliness and comfort of our room met your expectations. We strive to provide the best possible service as well as experience and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment that our door wouldn’t close properly, we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again thank you for choosing to stay with us.

We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
-1point
0of 1voted this comment as helpful.
 
 Crowne Plaza Hotels & Resorts Chennai Adyar Park
Crowne Plaza Hotels & Resorts Chennai Adyar Park
Welcome to Crowne Plaza Chennai Adyar Park. Chennai's premier business hotel located in the heart of Chennai City a mere 25 mins drive away from Chennai International Airport and Chennai Trade Centre and in accessible proximity to the US, Australian, German, Singapore, Japanese, Thai and Korean Consulates along with reputed healthcare facilities such as Apollo Cancer Institute & Hospital, Apollo Proton, Kauvery Hospital, Fortis Malar to name few among others. Our Hotel is an ideal five-star business hotel for corporate travelers with its location advantage to commercial districts like OMR & Rajiv Gandhi IT Expressway. Nearby, other Chennai-must see beckons MA Chidambaram Stadium (Chepauk), Marina Beach, Santhome Church, Little Mount Church, Kapilashwar Temple. The hotel is also in close proximity to numerous cultural attractions, such as Mylapore Temple, Mahabalipuram, and Dakshin Chitra. The hotel boasts 287 guest rooms, with classic accommodations in the Park Wing or modern aesthetics in the refurbished Towers Wing. Plan your company event with us and let it be held in the newly refurbished conference rooms and large banquet halls. Treat yourself to a variety of cuisines served in our on-site "restaurants", The Residency, Cappuccino, Dakshin and On the Rocks. Witness a relaxed evening at the "Connexions" a hi-tea lounge or slip into a relaxed evening at the Westminster Bar with the best selection of beverages from around the world.
 
Overall
3 out of 5
3 out of 5
Sleep quality is really good.
By Yash
Over all I would say this time stay in this property was shocking. First of all there weren’t enough staff In the reception, no designated check in for ihg members. There was only one at the reception, so had to wait and there was a co confusion regarding the bill, but the manager sorted it out really quick.and tgere was a cockroach in the room. The linen of the comforter and the bedspread are really old, they are not smooth at all.
Customer avatar
Posted by
onJanuary 12, 2021
Dear Yash,
Thank you for choosing Crowne Plaza Chennai Adyar Park, for being our Rewards Club member since 2017 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the comfort of our bed, your check in experience and that there was a cockroach in the room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
As a Universal Partner Hotel, Holiday Inn & Suites Across from Universal Orlando is your family-friendly gateway to fun! Take advantage of our scheduled shuttle service to Orlando’s popular theme parks. Steps from Universal Orlando, Universal Islands of Adventure, Universal Volcano Bay, Universal Studios Florida, and Universal CityWalk, we are just 15 minutes from SeaWorld® Orlando, Discovery Cove®, and Walt Disney World Resort®. Shop the mall at Millennia and I-Drive. Three miles from the Orange County Convention Center makes us ideal for business travelers. Plus, we offer meeting and event venues and a 24-hour Business Center. Enhance your stay with top-notch amenities like an outdoor pool and Fitness Center. Kids 11 and under eat free at TGI Fridays, onsite at our hotel, specializing in an early breakfast buffet, lunch, dinner, and happy hour options. Your pet will enjoy our Bark Ave dog park, while your kids will love our splash zone and 24-hour Arcade. Our property is secured by parking gates, parking rates apply. Stay with us and make your Orlando adventure unforgettable!
 
Overall
3 out of 5
3 out of 5
Needs better cleaning
By Unikorns63 from Georgia
Suite was nice. However the common areas were never cleaned. Elevators dirty for our entire 3 day stay.
Nice pool and Fridays Restaurant was convenient for Food. Great location, walking distance to Universal.... took us about 15 minutes.
Customer avatar
Posted by
onJanuary 12, 2021
Dear Unikorns63,
Thank you for your kind review of your stay with us at our Holiday Inn Across From Universal Orlando and for being one of our newest IHG Rewards Club members.
We appreciate your very positive comments regarding the location of our hotel and the comfort as well as the sleeping quality in our room. I will gladly share your laudatory review with our personnel. I have also taken note of your review about the cleanliness in the common areas. Please be assured that I will recommend it to our management for betterment. I apologize for the inconvenience.
I would be pleased to welcome you back soon and I am happy to assist you for any further concerns and requests.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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