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- First review commentFebruary 14, 2017
- Last review commentApril 21, 2025
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Live boldly, work freely, and discover new adventures at Atwell Suites™ Henderson – At the Pass, designed for the modern traveler, our hotel offers flexible shared spaces for meeting, eating, working, socializing, and relaxing.
Discover top attractions near Henderson, including Ethel M Chocolates and its Botanical Cactus Garden, The Pass Casino, and the historic Clark County Museum. Explore Heritage Park, hike the Petroglyph Canyon Trail, or visit the Lion Habitat Ranch. The vibrant Water Street District offers local shops and eateries just moments from your stay!
Enjoy amenities like a 24-hour Fitness Studio, laundry facility, bookable boardroom, 24-hour Beverage Station, Business Center, and Market. Start your day with our complimentary breakfast and unwind in the evening at our lobby bar, serving delicious small plates and cocktails. Relax in our thoughtfully designed suites with a residential feel, perfect for short and extended stays. Enjoy comfort, connection, and convenience at Atwell Suites™!
Overall
5 out of 5
Very nice hotel
By Lars59
from Sacramento, California
Overall, the hotels is very well kept and clean. Staff is friendly and knowledgeable. The room and bathrooms are clean. The only thing is the breakfast. There are no variations if you stayed more than one night. It would be great if the hotel would rotate menu items for the hot breakfast portion of the breakfast.
Posted byCorporate
onMarch 6, 2025
Hi,
We're thrilled to hear that you enjoyed your stay and found our hotel clean and our staff friendly. Your feedback regarding the breakfast menu is appreciated and we understand the desire for variety, especially during longer stays. We'll certainly take your suggestion into consideration as we continually strive to improve our guest experience. Thank you for your review!
- The Staff at Atwell Suites Henderson - at the Pass
0points
0of 0voted this comment as helpful.
Experience Warm Hospitality at our Hotel in Stone Oak San Antonio
The ideal location for both business and leisure travelers. All guests enjoy a contemporary modern appeal from the moment you step in offering the true "home away from home" experience.
The hotel is ideally located near the Ridgeway Business Center and Concord Park boasting companies such as Marathon Petroleum, EOG Resources, Esri, Baker Hughes, Schlumberger, Microsoft, Clear Channel Communications, JP Morgan Chase Regional Operations Center and iHeart Radio just to name a few. North Central Baptist Hospital, Baptist Children's Hospital and Methodist Hospital Stone Oak are within 2 miles of the hotel.
Guests will enjoy full menu options for breakfast or dinner in Kem's Restaurant. Enjoy beverages in our relaxing atmosphere bar or rejuvenate in our indoor heated pool.
We are located an easy 8 miles from San Antonio International Airport and 15 miles from the historic Alamo and downtown River Walk. Attractions such as Six Flags Fiesta Texas, SeaWorld, Schlitterbaun Water Park, TPC San Antonio Golf and Shops at La Cantera are easily accessible.
You'll see just how friendly our entire staff can be when you choose the Holiday Inn N. Stone Oak Area making your stay genuine and a memorable experience.
Overall3 out of 5
Construction Mess
By RedRaider514722
from Coppell, TX
Until the construction is done I would not stay here. The check in staff seemed very stress and there were only three guest waiting to check in. I saw what looked like other staff come behind the counter, but they did not try and help with checking, even though there were two computers. The room was ok, but the temperature control needs to be checked. It was during the cold spell and I had it turned down to 64 and was still a little worm. The distance from the bed to the TV was so large that you could have fit another bed in there. The tub needed to be replaced as it was badly stained where you stand. The smell from the paint and caulking was a little noticeable. The back parking lot where the construction lay down area was needed to be cleaned up. It looked like the dumpster has not been emptied in weeks and there was demoed material just laying all around.
Posted byCorporate
onMarch 6, 2025
Hi RedRaider514722,
Thank you for staying at the Holiday Inn San Antonio North - Stone Oak Area. We appreciate having you as one of our IHG One Rewards Gold Elite members.
Holiday Inn offers business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management to enhance our services and facilities.
We will do our best to provide a better service on your next stay with us.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
The only hotel at MSP International Airport, the InterContinental Minneapolis-St. Paul Airport is a confluence of luxury and convenience. We offer direct access from Terminal 1 and our free 24-hour shuttle expedites transfers from both terminals. Our park & fly packages provide a worry-free, restful night before your flight. And if you’re looking to explore the Twin Cities, our convenient access to the Minneapolis Light Rail public transportation puts you minutes away from it all.
Overall1 out of 5
Book elsewhere
By Scott R
from Mn
Stayed at the hotel Feb 2025. We left our car in the park and fly. We came back and called the hotel to have the shuttle pick us up at the airport. They said 5-10 minutes. Twenty minutes later I called again. They were checking on it. 35 minutes after the initial call they showed up. This hotel is no longer worth the premium costs to stay and park your car.
Posted byCorporate
onMarch 6, 2025
Hi Scott R,
Thank you for sharing your thoughts about your stay at the InterContinental Minneapolis - Saint Paul Airport. We appreciate your loyalty as an IHG One Rewards Platinum Elite member since 2013.
We invite joy by making every stay brighter and full of possibilities. I'm sorry to learn about what happened. I shared your comments with the local hotel management team. I'm confident that your feedback will help us improve. I have sent a private message to discuss this further.
We hope you give us another opportunity to share a more positive experience with you soon.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
As the only hotel situated along the beautiful Niagara River, Crowne Plaza Niagara Falls NY – Riverside is a world-class destination minutes from Niagara Falls. Located a few miles off I-90, eight miles from Niagara Falls International Airport and 25 miles from Buffalo International Airport, we are near breathtaking attractions, picturesque trails with picnic areas and easy access to casinos, fine dining, shopping, and spas. Enjoy upscale amenities designed to elevate your stay like a Fitness Center, indoor heated pool, and delicious all-day dining at Bella Vista Ristorante. Host corporate meetings, weddings, and special events in our versatile venues, and take advantage of onsite parking and free Wi-Fi. Unwind in our non-smoking guest rooms with river or city views, modern amenities, and plush bedding. Wake up to unparalleled views of the Niagara River right outside your window and feel the magic of Niagara Falls!
Overall5 out of 5
Comfortable rooms and great customer service!
By William
from Denver Colorado
recently stayed at the Crowne Plaza Niagara Falls during a business trip, and it exceeded my expectations in every way. As a frequent traveler, I value comfort, efficiency, and great service, and this hotel delivered on all fronts.
The location is unbeatable—just steps away from the Falls, with breathtaking views right from the hotel. While I was primarily in town for work, the setting made it easy to unwind after long meetings. The historic charm of the hotel is well-preserved, but it also offers modern amenities that cater to business travelers like myself. The Wi-Fi was reliable, and the business center was well-equipped, making it easy to get work done when needed.
My room was clean, comfortable, and well-appointed, with a great bed that ensured a good night’s sleep. The staff was professional and attentive, always ready to assist with anything I needed. I also appreciated the on-site dining options—dinner at Prime Steakhouse was a highlight, offering not only great food but also an incredible view of the Falls.
Overall, I highly recommend the Crowne Plaza for business travelers looking for a seamless stay with a touch of luxury. Whether you’re here for work or just passing through, this hotel combines convenience, comfort, and excellent service. I’ll definitely be staying here again on my next trip to Niagara Falls.
Posted byCorporate
onMarch 6, 2025
Hi William,
We're thrilled to hear that your stay at the Crowne Plaza Niagara Falls exceeded your expectations! It's wonderful to know that you found our location, amenities, and service to be top-notch. We're especially glad that you enjoyed your dining experience at Prime Steakhouse. Your recommendation means a lot to us and we look forward to welcoming you back on your next trip to Niagara Falls.
- The Staff at Crowne Plaza Niagara Falls NY - Riverside
0points
0of 0voted this comment as helpful.
As the only hotel situated along the beautiful Niagara River, Crowne Plaza Niagara Falls NY – Riverside is a world-class destination minutes from Niagara Falls. Located a few miles off I-90, eight miles from Niagara Falls International Airport and 25 miles from Buffalo International Airport, we are near breathtaking attractions, picturesque trails with picnic areas and easy access to casinos, fine dining, shopping, and spas. Enjoy upscale amenities designed to elevate your stay like a Fitness Center, indoor heated pool, and delicious all-day dining at Bella Vista Ristorante. Host corporate meetings, weddings, and special events in our versatile venues, and take advantage of onsite parking and free Wi-Fi. Unwind in our non-smoking guest rooms with river or city views, modern amenities, and plush bedding. Wake up to unparalleled views of the Niagara River right outside your window and feel the magic of Niagara Falls!
Overall4 out of 5
Everything was great except no hot water for shower in the morning.
By Who?
from Buffalo ny
There was no hot water for a shower in the morning,so wasn't able to shower
Posted byCorporate
onMarch 6, 2025
Hi,
We're sorry to hear about the issue with the hot water during your stay. We understand how important a hot shower is, especially in the morning. We'll make sure to address this concern with our maintenance team to prevent this from happening in the future. Thank you for bringing this to our attention.
- The Staff at Crowne Plaza Niagara Falls NY - Riverside
0points
0of 0voted this comment as helpful.
The only hotel at MSP International Airport, the InterContinental Minneapolis-St. Paul Airport is a confluence of luxury and convenience. We offer direct access from Terminal 1 and our free 24-hour shuttle expedites transfers from both terminals. Our park & fly packages provide a worry-free, restful night before your flight. And if you’re looking to explore the Twin Cities, our convenient access to the Minneapolis Light Rail public transportation puts you minutes away from it all.
Overall3 out of 5
Bait and switch
By Jennxxrr
from Las Vegas
Booked a king corner with 2 views of runway because we love to watch places take off and land. This is an upgrade and the price reflects that.
Got to room and you can only see the TAXI way to the gigantic maintenance facility at the end of the airport on one side and a sliver of another taxi way on the other side. No planes take off or land at this side. Asked about it at the front desk and was met with attitude and " I'm not sure what it says on the site, but I can email them tomorrow to change it" and after dinner with "we can move you to another regular room (a downgrade) but you got what you paid for".
Neither I'm satisfied with, but we were leaving early in the morning.
If you are booking this room for views, save yourself the trouble.
We were so disappointed and will not be inclined to book this brand again since they lack hospitality and the ability to help a guest who has paid for something they didn't get. No follow up as promised and lack luster attitude at the front desk.
Room was clean and well appointed but that didn't make up the the over all experience.
Got to room and you can only see the TAXI way to the gigantic maintenance facility at the end of the airport on one side and a sliver of another taxi way on the other side. No planes take off or land at this side. Asked about it at the front desk and was met with attitude and " I'm not sure what it says on the site, but I can email them tomorrow to change it" and after dinner with "we can move you to another regular room (a downgrade) but you got what you paid for".
Neither I'm satisfied with, but we were leaving early in the morning.
If you are booking this room for views, save yourself the trouble.
We were so disappointed and will not be inclined to book this brand again since they lack hospitality and the ability to help a guest who has paid for something they didn't get. No follow up as promised and lack luster attitude at the front desk.
Room was clean and well appointed but that didn't make up the the over all experience.
A note, if you are booking this hotel thinking you can walk to the airport in the morning... You can't.
You must take a shuttle in the cold and wake up very early to do that. Apparently they never open the security on that side of the airport. Not the hotel's fault, but it caused a lot of misunderstandings in the shuttle and everyone was complaining it wasn't disclosed when booking.
You must take a shuttle in the cold and wake up very early to do that. Apparently they never open the security on that side of the airport. Not the hotel's fault, but it caused a lot of misunderstandings in the shuttle and everyone was complaining it wasn't disclosed when booking.
Posted byCorporate
onMarch 6, 2025
Hi Jennxxrr,
Thank you for staying at the InterContinental Minneapolis - Saint Paul Airport. We appreciate having you as one of our IHG One Rewards members.
We want our guests to enjoy great experiences that enrich their lives, broaden their outlook, and make the most of their time with us to live the InterContinental life. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management to enhance our services and facilities.
We will do our best to provide a better service on your next stay with us.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
The Hotel Indigo® London Kensington is situated in the heart of the Royal Borough of Kensington and Chelsea, our London hotel blends beautifully into this boutique neighbourhood. We’re also located close to the Earl’s Court tube station, placing all of London’s destinations and major transport hubs like Heathrow (LHR) and London City Airports (LCY) within easy reach.
Overall3 out of 5
Hallway noise was disruptive to sleep and challenges with reservation changes on site
By Dennis from Nova Scotia
from Nova Scotia
Late night and early morning hallway noise disrupted sleep; I was not in close proximity to the elevators.
Bathroom was nice; however, water leakage on floor from shower was significant.
Reservation changes necessitated me calling and engaging staff 5 times to avoid having to switch rooms during my stay. It was finally resolved after my sustained efforts.
Otherwise, nice hotel, friendly staff, great location.
Posted byCorporate
onMarch 6, 2025
Hi Dennis from Nova Scotia,
Thank you for staying at the Hotel Indigo London - Kensington. We appreciate having you as one of our IHG One Rewards members.
We offer a warm and engaging service that ensures there is always something new for guests to discover. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management to enhance our services and facilities.
We will do our best to provide a better service on your next stay with us.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
The Holiday Inn Express Syracuse Airport is perfectly situated for everything you want to see and do in Syracuse, NY. Our team of professionals is ready to make your stay memorable. Conveniently located to Syracuse Hancock International Airport, guest take advantage of a Free 24-Hour shuttle service to make for a stress-free travel experience. Check out our year-round Park-n-Fly hotel packages for any extended stay needs as well!
Traveling by car? We have you covered with easy access off Interstate 81, exit 26, with ample free parking onsite. Guest enjoy our proximity to many area attractions! Catch a game at Syracuse University & JMA Dome, plan a family friendly trip to the NYS Fairgrounds & Exposition Center, or enjoy Onondaga Lake Park and Historic Downtown Armory Square. Whether you are a traveling family or here to see friends, we have you covered!
Business parks and corporations like Lockheed Martin, Eaton Crouse-Hinds, Siemens, Amazon, and JMA Technology center are all within miles of the property. With our top-notch Express Start Breakfast Bar, fast-free Wi-Fi, and accessible in-room amenities, we are an easy choice for the business traveler. We look forward to accommodating you for your next trip to the area! Come experience the warm and inviting hospitality of the Holiday Inn Express Syracuse Airport.
Overall4 out of 5
Nice hotel, right beside hotel and food
By Wilsonc
from Syracuse
Hotel was nice, stayed the night before catching a flight. Right next to airport but was still quiet, good amount of food and gas right across the street
Posted byCorporate
onMarch 6, 2025
Hi Wilsonc,
We're glad to hear that you found our location convenient and our hotel quiet despite being close to the airport. It's great to know that the nearby amenities added to your positive experience. Thank you for your feedback and we look forward to welcoming you back in the future.
-The Staff at Holiday Inn Express Syracuse Airport
0points
0of 0voted this comment as helpful.
Conveniently Located Hotel near San Antonio Airport Whether here for business or pleasure, you're sure to enjoy everything San Antonio has to offer. With a rich and colorful history, San Antonio has established itself as one of the Southwest's top destinations, with tons of shopping, dining, fun attractions, and events. The Holiday Inn Express® San Antonio Airport is an award winning hotel, conveniently located near the San Antonio Airport. With easy access to Loop 410 and Hwy 281, we make sure your commute within the city is quick and convenient! You can even bring the office to you, and host your corporate events in one of our large meeting rooms. There is so much to see and do in San Antonio. Whether visiting some of our more famous landmarks like the Alamo, downtown Riverwalk, SeaWorld, and Six Flags, or journeying to the San Antonio Zoo, Japanese Tea Gardens, or Natural Bridge Caverns, our location is just the place to begin your San Antonio adventure! Our San Antonio hotel is near these many attractions, as well as world-class dining and shopping at places like North Star Mall, the Alamo Quarry Market, and The Historic Pearl. No matter what brings you to this historic city, our North San Antonio hotel's staff and excellent amenities like an outdoor pool, 24-hour fitness center and free hot breakfast will help make your stay comfortable. Make your reservations today to enjoy everything our hotel in San Antonio has to offer!
Overall4 out of 5
Overall comfortable stay
By Amanda
from Montana
Staff was extremely friendly, rooms were clean and conference rooms were great.
Posted byCorporate
onMarch 6, 2025
Hi Amanda,
We're glad to hear that you found our staff friendly and our facilities clean and accommodating. Your feedback is greatly appreciated and we look forward to serving you again in the future. Thank you!
-Our Team at Holiday Inn Express San Antonio Airport
0points
0of 0voted this comment as helpful.
An opulent Dublin Airport hotel with bistro dining and superb conference facilities' Overlooking a serene park, Crowne Plaza® Dublin Airport hotel is only a seven-minute drive away from Dublin Airport (DUB) on our eco-friendly, electric shuttle bus.
We are easily accessible via the M50 and M1 motorways, and Dublin City Centre can be reached in 15 minutes by car. Explore the Guinness Storehouse and enrol in a whisky cocktail-making class at the Jameson Distillery in the city centre. Visit Trinity College Library to admire the Book of Kells. Experience the energy of Gaelic football at Croke Park or an Aviva Stadium concert. Our dedicated Conference and Events Centre offers everything from private boardrooms to a versatile
event suite suitable for a conference, gala dinner, awards ceremony or other events for up to 650 guests. Our experienced Crowne Plaza Meetings Director will ensure everything runs smoothly. At this hotel, you can enjoy free superfast 400mbps WiFi, a complimentary 24-hour airport shuttle bus, and secure onsite parking. Our Touzai Restaurant serves an extensive breakfast from delicious local produce. After dinner, relax with a chilled glass of wine, a refreshing cocktail or a cold pint in the refined Cinnabar Social bar. A great night's sleep is assured with our Sleep Advantage® Programme, featuring premium bedding, quiet zones and guaranteed wake-up calls.
Overall2 out of 5
Great staff and good location away from the hustle.
By Amber
from Colorado
We stayed at this hotel for a little over a week. The staff were phenomenal at making sure we knew how to get around. The room was great until we realized that the door to the room did not lock when leaving. We realized on day 2 and brought it to the attention of the staff. They were unable to fix it so we had to move rooms. We were “upgraded “ but our new room was smaller and had a 4 poster bed that had one of the posters blocking the TV. I don’t know that this room was really any better but our security was better.
Posted byCorporate
onMarch 6, 2025
Hello Amber,
Thank you for your stay at the Crowne Plaza Dublin Airport, Ireland. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
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