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Experience comfort and convenience at the Holiday Inn® Grand Rapids Downtown, in the Hotel District. Just 15 miles from Gerald R. Ford International Airport (GRR) and near the DeVos Convention Center, we offer easy access to cultural sites like the Grand Rapids Art Museum (GRAM) and the Gerald Ford Presidential Museum. Enjoy entertainment at Van Andel Arena and family fun at the Children’s Museum or John Ball Park Zoo. Business travelers find nearby corporate giants like Corewell Health, Michigan State University, Steelcase, and Founders Brewing Company. Enjoy all-day dining at Burger Theory, our full-service restaurant and bar. Our eco-conscious hotel offers amenities to enhance your stay like free parking and free Wi-Fi, an indoor pool and hot tub, Fitness Center and flexible meeting spaces with full-service catering available. Explore all Grand Rapids has to offer with us as your home base.
 
Overall
5 out of 5
5 out of 5
Great Room Great Hotel
By Squid from Cleveland, Oh
Very clean and nice property. Great location to the museums and the theater.
Customer avatar
Posted by
onMarch 20, 2025
Hi,
We're thrilled to hear you enjoyed the cleanliness and location of our property. It's great to know our proximity to museums and the theater added to your positive experience. Thank you for your 5-star review!
- The Staff at Holiday Inn Grand Rapids Downtown
0points
0of 0voted this comment as helpful.
 
Embark on an enchanting journey at the Holiday Inn & Suites Orlando SW - Celebration Area, where magical moments await just steps away from the charming Old Town in Kissimmee. Nestled less than three miles from the Walt Disney World®, our hotel is not just a place to stay; it's a gateway to unforgettable memories. Picture this: A FREE shuttle whisks you away to the enchanting realms of Disney World®, SeaWorld® Orlando, and Universal Orlando®, sparing you the hassle of parking. As a cherished Walt Disney World Good Neighbor® Hotel, we ensure your family vacation is not only convenient but filled with joy from the very start. Discover comfort and luxury in our spacious rooms and suites, complete with mini-fridges for your favorite treats, inviting flat-screen TVs for cozy family movie nights, and plush bedding ensuring sweet dreams after a day of adventures. Dive into the magic at our outdoor pool, where laughter echoes, and sunsets paint the sky. Our 24-hour game room is a haven for friendly competition and shared joy, forging bonds that last a lifetime. Savor the culinary journey at our inviting restaurants, where each meal is crafted with care and served with warmth – a celebration of family togetherness. Experience exceptional amenities and warm, friendly service at the heart of your unforgettable Orlando family vacation. We're not just a hotel; we're the architects of your cherished memories. Welcome to a world where magic meets hospitality.
 
Overall
4 out of 5
4 out of 5
Communication good
By Chad from Hickory Texas
Was able to talk to someone with knowledge and the ability to communicate that with me. Clearly spoken and courteous. Would recommend to stay here. The facilities were agreeable and clean. Were not too pushy.
Customer avatar
Posted by
onMarch 20, 2025
Hi Chad,
We're glad to hear that you found our team knowledgeable and communicative, and that you appreciated our clean facilities. Your recommendation means a lot to us. We strive to provide a comfortable and pleasant experience for all our guests. Thank you for your feedback!
- The Team at Holiday Inn Orlando SW Celebration
0points
0of 0voted this comment as helpful.
 
Embark on an enchanting journey at the Holiday Inn & Suites Orlando SW - Celebration Area, where magical moments await just steps away from the charming Old Town in Kissimmee. Nestled less than three miles from the Walt Disney World®, our hotel is not just a place to stay; it's a gateway to unforgettable memories. Picture this: A FREE shuttle whisks you away to the enchanting realms of Disney World®, SeaWorld® Orlando, and Universal Orlando®, sparing you the hassle of parking. As a cherished Walt Disney World Good Neighbor® Hotel, we ensure your family vacation is not only convenient but filled with joy from the very start. Discover comfort and luxury in our spacious rooms and suites, complete with mini-fridges for your favorite treats, inviting flat-screen TVs for cozy family movie nights, and plush bedding ensuring sweet dreams after a day of adventures. Dive into the magic at our outdoor pool, where laughter echoes, and sunsets paint the sky. Our 24-hour game room is a haven for friendly competition and shared joy, forging bonds that last a lifetime. Savor the culinary journey at our inviting restaurants, where each meal is crafted with care and served with warmth – a celebration of family togetherness. Experience exceptional amenities and warm, friendly service at the heart of your unforgettable Orlando family vacation. We're not just a hotel; we're the architects of your cherished memories. Welcome to a world where magic meets hospitality.
 
Overall
5 out of 5
5 out of 5
The best place to stay
By Daisy from North lauderdale
It’s the only hotel my family and I will stay.. the best staff and very clean front desk girls are the best..
Customer avatar
Posted by
onMarch 20, 2025
Hi Daisy,
We're thrilled to hear that you and your family enjoy staying with us and appreciate our staff and cleanliness. Your kind words about our front desk team are especially appreciated. Thank you for choosing us as your preferred hotel.
- The Team at Holiday Inn Orlando SW Celebration
0points
0of 0voted this comment as helpful.
 
Experience Southern hospitality and outstanding amenities when you stay at the Holiday Inn Express® Pearl – Jackson-Evers International Airport hotel. We're located within driving distance of the area's major attractions and businesses, and we're only five miles from Jackson International Airport (JAN). When it comes to meeting the needs of corporate travelers, we have what it takes. Our hotel offers a 24-hour Business Center and free wired & wireless Internet access in all rooms. Because we are located near Jackson Airport, our hotel guests can travel in and out of town with ease. Leisure travelers enjoy staying at our hotel's location in Pearl, Mississippi because we're near area attractions and downtown Jackson. You can enjoy activities such as watching a Mississippi Braves game at Trustmark Park, shopping at Outlets of Mississippi featuring over 80 branded stores & Bass Pro Shops, or seeing a concert at the Mississippi Coliseum in Jackson. We are also conveniently located near Jackson State University and St. Dominic Hospital. If you are looking for hotels in Pearl, Mississippi with excellent amenities, consider staying at our Jackson airport hotel. Our guests enjoy perks that include a sparkling outdoor pool, a free full hot breakfast and an on-site Fitness Center. Take advantage of our complimentary airport shuttle.
 
Overall
1 out of 5
1 out of 5
Exercise Room
By Timmy1964 from Alabama
The exercise room has one treadmill. I stayed there a year ago, and the treadmill was not working correctly. I made the management aware of it and now I stay a year later and the treadmill still does not work properly. It will only work on the very lowest speed possible. Holiday Inn is an incredible organization, but for some reason, they cannot fix a simple treadmill. It was very frustrating! Everything else was fine, but I can’t believe a year later the treadmill still does not work.
Customer avatar
Posted by
onMarch 20, 2025
Hello Timmy1964,
Thanks for choosing Holiday Inn Express and Suites Jackson/Pearl International Airport for your business lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
InterContinental Bellevue at the Avenue sets the new standards for luxury and refinement in the region. A destination in its own right, the hotel's prime position within Avenue Bellevue creates a sense of intimacy and scale modeled after the pedestrian-friendly streets in Europe. Guests and locals can experience the best the city has to offer in our sophisticated enclave.
 
Overall
5 out of 5
5 out of 5
Excellent service
By Wendy157 from San Francisco
Service was beyond my expectations, room was clean , modern n comfortable. The only disappointment was the choices at the buffet was kind of limited. Other than that , I really have no complaints, overall , the whole stay was both luxury n enjoyable
Customer avatar
Posted by
onMarch 20, 2025
Hi,
We're thrilled to hear that you enjoyed your stay and found our rooms to be clean, modern, and comfortable. We appreciate your feedback regarding the buffet choices and will certainly take it into consideration. Thank you for sharing your experience and we're glad your stay was both luxurious and enjoyable.
- InterContinental Bellevue
0points
0of 0voted this comment as helpful.
 
Welcome to the newly renovated Candlewood Suites NE Stafford. We offer rooms with modern amenities a countertop stove, fully equipped kitchen with all the utensils you might need, a microwave, and a full-size refrigerator. You can easily do your laundry any time of the day (or night) in our courtesy laundry room, you can also buy detergents, Clorox and fabric softener at our convenient front desk store. Please enjoy our well-equipped gym open 24 hours a day, even on the weekends!!
 
Overall
1 out of 5
1 out of 5
Worst and Filthiest Hotel
By Evi G from Luling, Tx
As soon as we walked into room, which stunk of cigarette smoke and of musky mildew. Looked like bedding had not been changed. We could not stay there. I tried to cancel but was told it was too late to cancel was still charged. Will never stay at this place ever again. Absolutely filthy and can't believe this one is part of IHG.
Customer avatar
Posted by
onMarch 20, 2025
Hello Evi G,
Thank you for your stay at the Candlewood Suites Houston - Stafford, Texas. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I have also sent you a private message regarding your experience.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Amritsar is ideally located in Amritsar’s commercial district, Ranjit Avenue with the famous Golden Temple and Jallianwala Bagh located only a short distance away. Sri Guru Ram Das Jee International Airport and a railway station are both within a 15-minute drive of the property. The Wagah border is just 30 kilometers away from the hotel. Sparkling chandeliers mark an incomparable arrival experience as you escape to the welcoming environment that is Holiday Inn Amritsar. Our stylish and biggest in city guest rooms comes with a media hub and a 32-inch flat-screen LCD. Unwind with a swim in the stunning outdoor pool or relax with a delicious coffee in the Lounge. Local Punjabi favourites and exciting Asian Continental flavours can be found at Ziva all day dining restaurant, while authentic dishes from this famous Asian and European food destination can be found at Bell A Sia, our specialty restaurant. Relax and unwind with delicious food, crafty cocktails and a stellar Rooftop view at Aqua Lounge. Holiday Inn Amritsar’s meeting and event facilities spread over 10300 sq. ft. banqueting space with 3900 sq. ft. of lawn and 2100 sq. ft. pre function area can accommodate 450 guests. In addition to this, the hotel also has 890 sq. ft. stateroom, 2 boardrooms and poolside terrace to celebrate your special occasion. Our diverse function spaces also cater to your conference and meeting requirements with smart, functional technology at your fingertips
 
Overall
1 out of 5
1 out of 5
Poor Reception management with Poor Hygiene
By ajkk99 from Gurgaon
Worst experience never expected this type of poor reception management and poor hygiene with IHG properties.
Fraud in billing regarding dinner buffet
Customer avatar
Posted by
onMarch 20, 2025
Hello ajkk99,
Thanks for choosing Holiday Inn Amritsar Ranjit Avenue for your combined business and leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards Platinum Elite and Ambassador members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Fresh, Modern, and Steeped in History Beautifully renovated, the Holiday Inn Express & Suites Selma offers close proximity to many Selma attractions that chronicle America's Civil Rights history. Old Town Selma , a historically important town in Alabama's largest historic district, is just five minutes from our Selma accommodations. With 1,250 buildings that date back as far as the 1820s, Old Town Selma is a great place to experience old, Southern architecture and style. Other historic venues near our Selma hotel include the National Voting Rights Museum, National Civil Rights Museum and the Slavery and Civil War Museum. Our Selma hotel is conveniently located five minutes from the Carl C. Morgan Convention Center , Bush Hog LLC, and International Paper Company and ten minutes from Craig Industrial Complex . We make business travel easier by offering a modern, sleek meeting room, free Wi-Fi, and a 24-hour Business Center with copy, fax, print and other services. You can expect a comfortable and quiet stay in our clean 100% smoke free Selma hotel rooms. Enjoy the choice hotel amenities you deserve, like a complimentary Fresh Start Breakfast and an outdoor pool.
 
Overall
1 out of 5
1 out of 5
Taken advantage of--overcharged for hotel room
By Ren1 from Hotel is located in Selma, AL
I made my reservation on 7/17/2024 to visit Selma in March 2025. When my roommate backed out, I modified my reservation to change my arrival date from March 5 to March 6. When I modified the reservation, the hotel rate changed from $221/night to $425/night--a $200+/night difference. I called the hotel the same night to try to resolve the issue with no success. When I arrived at the hotel on March 6, the hotel manager alleged that the hotel rate of $425 could not be changed. I filed a complaint with the Corporate Office--employees were of no help & claimed that they could not change the $425/night back to the original rate of $221/night. I looked into changing hotels but could not change hotels without paying the entire room balance ($1736). With the exception of the hotel manager, the staff was great. However, because I had to pay an extra $200+/night for the room, I have no intentions of staying in this hotel again.
Customer avatar
Posted by
onMarch 20, 2025
Hello Ren1,
Thank you for your stay at the Holiday Inn Express & Suites Selma, Alabama. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I have also sent you a private message regarding your experience.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Columbus, Ohio Hotel's Location Can't Be Beat Our hotel is in the heart of the city and currently is ranked number 1! The Holiday Inn Express & Suites® Ohio State University- OSU the only IHG hotel at OSU! We are close to everything, from OSU football to major companies in Columbus, OH. This hotel's location is ideal for business travelers. Riverside Hospital, Battelle and James Cancer Research Institute are all within a quarter mile of the hotel. The Columbus Convention Center, AEP, EWI, Nationwide and many other corporations are just blocks from the hotel's Columbus, Ohio location. With free high-speed, wired and wireless Internet access and a 24-hour Business Center, you'll have everything you need to conduct meetings, fully prepared and ready for success. There's tons of art, culture, entertainment and sports near the hotel, too. The Short North Arts Center is nearby, and the Jerome Schottenstein Center is within walking distance. "Stay Smart" with us in Columbus, OH. With the hotel's heated, indoor pool and a 24-hour Fitness Center, you can unwind with a few laps and stick to your workout schedule. You can satisfy a healthy appetite with the free, hot Express Start Breakfast Bar. Shuttle service to area hospitals and businesses is available Mon-Fri by prior appointment.The shuttle is not available for sporting/special events. Book your stay to enjoy everything in Columbus, Ohio. We look forward to welcoming you!
 
Overall
2 out of 5
2 out of 5
Poor booking experience. Decent stay. Friendly staff.
By Coach155 from Toledo, Ohio
Had a poor experience with manager and my rooms being cancelled. I was able to "re-book" rooms, but at a much higher rate. Key cards kept failing and had to keep returning to front desk for key to be reactivated. Staff was very friendly.
Customer avatar
Posted by
onMarch 20, 2025
Hello Coach155,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express and Suites Columbus Ohio State University Medical Center as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Mirroring the 1920s glamour of its theatrical surroundings, Hotel Indigo® London – 1 Leicester Square draws you into an art deco, glass-and-marble haven. Our bespoke rooms have walls adorned with framed scripts, gently spot-lit by stage lights hanging from rigging. Guests love our central location, forming part of London's infamous Leicester Square. Staying with us means waking up to London's West End, with all the great shopping, theatre, museums, and more just steps away. In the morning, enjoy a hearty breakfast at the Rooftop Bar, overlooking London's iconic skyline. Step out into Leicester Square from our London hotel, and you’re in the domain of red-carpet premieres at world-famous cinemas. Choose a big-name show in a glittering West End theatre or dine in one of London's best restaurants. A highly convenient West End location means you are moments away from Covent Garden, Regent Street, Chinatown, Piccadilly Circus, Buckingham Palace, Trafalgar Square, and Charing Cross. Most of the world-famous Central London museums and attractions are within easy walking distance.
 
Overall
2 out of 5
2 out of 5
well located but very basic for the price. room cleanliness was poor
By Simon from Huddersfield
We had to wait over 20 minutes to check-in due to the system and staff being slow. the lifts to the bedrooms are extremally slow and too full. when we arrived at the vey basic bedroom we found stains on the bedding. we were also looking forward to eating on the rooftop bar as this is one of the reasons we booked the hotel. however, we were told on arrival the area was closed all day. when we left the following morning, there was quite aggressive homeless people on the door step of the hotel which made us feel uncomfortable.
Customer avatar
Posted by
onMarch 20, 2025
Hello Simon,
It's always a delight for us to host your stays. We appreciate you choosing the Hotel Indigo London - 1 Leicester Square as your travel partner. Thank you for being one of our IHG® One Rewards Gold Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
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