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    February 14, 2017
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    March 31, 2025
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Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!
 
Overall
1 out of 5
1 out of 5
BEWARE!!!
By ChiTown from Chicago
A/C didn’t work in room so temperatures was over 80 degrees. Only one elevator was working the entire time and it went out partly during our stay. We were on the top floor and had to take the stairs.
Customer avatar
Posted by
onMarch 28, 2025
Hi ChiTown,
We're truly sorry to hear about the issues you experienced during your stay, particularly with the A/C and elevator. We understand how these inconveniences can affect your comfort and overall experience. Your feedback is valuable to us and we'll ensure it's passed on to the relevant teams for review and action. Thank you for bringing this to our attention.
- The Staff at Hotel Indigo New Orleans - French Quarter
0points
0of 0voted this comment as helpful.
 
Overall
5 out of 5
5 out of 5
Great Hotel Great LavazCoffee
By John from Rancho Mission Viejo
A family member recently stayed at VOCO Laguna Hills and had a wonderful experience. The service was excellent, with attentive staff making sure everything was perfect. They especially loved the live music, which created a great atmosphere in the evenings. The in-room Lavazza coffee was a fantastic touch, adding to the overall comfort of their stay. They had a memorable visit and would definitely return!
Customer avatar
Posted by
onMarch 28, 2025
Hi John,
We're thrilled to hear about the positive experience your family member had at VOCO Laguna Hills. It's wonderful to know that our attentive staff, live music, and in-room Lavazza coffee contributed to their comfort and enjoyment. We look forward to welcoming them back for another memorable visit. Thank you for sharing this feedback!
- The Staff at Voco Laguna Hills
0points
0of 0voted this comment as helpful.
 
Overall
5 out of 5
5 out of 5
Hidden Gem
By Gucci the Yorkie’s Dad from Southern California
I 100% recommend this hotel to anyone staying in South OC. My experience has always been absolutely amazing. The staff is always extremely friendly when you check in or need anything from the front desk. The rooms are large and very nice. I would compare these rooms to a higher end hotel for sure, which this location is considered. The bartenders and servers are always extremely friendly, food is good, and love the margaritas. I have a service animal who travels with me and they are very kind to my furry companion. Plenty of parking, and last but not least, the house keeping has always been very nice and if I needed anything for my room, like extra towels or water, they are very prompt on fulfilling my request. Honestly, this is on of my favorite non water front hotels in OC.
Customer avatar
Posted by
onMarch 28, 2025
Hi,
Thank you so much for sharing such a glowing review! We're thrilled to hear that you've had such wonderful experiences with us. It’s fantastic that the staff, rooms, food, and amenities have consistently met your expectations, and we're especially happy that your service animal feels at home here too. We appreciate your loyalty and hope to continue providing excellent service for you during your future stays in South OC!
-The Staff at voco Laguna Hills
0points
0of 0voted this comment as helpful.
 
Welcome to our Texas oceanfront retreat, Holiday Inn Resort at South Padre Island! A full-service beach resort located at the southern tip of South Padre Island, Texas, Holiday Inn Resort SPI is a year-round tropical paradise for families, couples, business travelers & any sun-seekers in need of mental relaxation and tranquil ocean views. Our beachfront resort features a unique mix of complimentary resort amenities inclusive of (3) exterior pools including one heated Palapa Pool + swim-up bar, an onsite bar & grill restaurant – Seaside Bar & Grill, a gaming lounge and activity center, poolside movies, seasonal kid and family friendly activities, and multiple onsite bar options to ensure your business or leisure visit is a memorable experience. Just mere minutes from to the South Padre Island Convention Center, Cameron County Amphitheater-Event Center, SpaceX Launch Facility, and numerous local attractions and restaurants, our beachfront resort offers over 15,000 square feet of flexible meeting space between three venue options to host corporate or social events – on After a day spent soaking up the island sun, choose from our long list of guest exclusive resort activities to further enhance your stay. Between our three swimming pools and two onsite bars, each guest is sure to soak up the resort experience with a cocktail in hand. Once dusk sets, satisfy your palate with a chef-prepared seaside dinner from the oceanside patio of our onsite restaurant, Seaside Bar & Grill.
 
Overall
2 out of 5
2 out of 5
Don’t bring your family in the month of March
By Bobbie829 from San Antonio tx
I brought my children completely unaware this was no longer a hotel in March but instead a raving nightclub until 2 o’clock in the morning. The pool area blared music all night, crowds of sketchy people hanging out everywhere smoking weed and screaming, my children are probably traumatized.
Customer avatar
Posted by
onMarch 28, 2025
Hello Bobbie829,
Thank you for your stay at the Holiday Inn Resort South Padre Island-Beach Front, Texas. I appreciate your IHG One Rewards Platinum Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Balance work and relaxation at the Crowne Plaza® Portland-Lake Oswego hotel with newly renovated rooms, free wi-fi, and easy access to Lewis and Clark College , Portland State University and the Bridgeport Village Mall. Thanks to our prime location along I-5, you can enjoy the charming town of Lake Oswego, visit the Willamette Valley Wine Country with more than 600 prime Oregon wineries, or take a 15-minute drive to downtown Portland for a taste of the city. Plus, hike through the Tryon Creek State Natural Area , or unwind in our heated indoor-outdoor pool. Crowne Plaza® Portland-Lake Oswego is also the ideal event venue for meetings, conferences, beautiful weddings, and it's the perfect place to stay and explore the Portland-Lake Oswego area.
 
Overall
2 out of 5
2 out of 5
Comfortable bed horrible service
By Debbie from California
It was not adequate for use at this time. I would have waited until at least the cable was available, and room service was available.
Customer avatar
Posted by
onMarch 28, 2025
Hello Debbie,
Thank you for your stay at the Crowne Plaza Portland-Lake Oswego, Oregon. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Located just 1.5 miles from Cleveland Hopkins International Airport (CLE), Holiday Inn Express® Cleveland Airport – Brook Park offers a complimentary airport shuttle, Flyte System, and Park and Fly package for a stress-free travel experience. Our convenient location is close to major businesses like the Ford Plant, Southwest General Hospital, GM, and Baldwin Wallace University, as well as top attractions like the IX Center, Rock & Roll Hall of Fame, Cleveland Metroparks Zoo, and downtown sports venues. Start your day with a free breakfast buffet and enjoy amenities like a Fitness Center, indoor pool, meeting spaces, and NFL ticket access. Unwind in our renovated rooms with premium bedding and take advantage of free parking and Wi-Fi for a comfortable stay. Book now for an unforgettable experience where comfort comes first!
 
Overall
3 out of 5
3 out of 5
Experience
By PD2023 from Ann Arbor, Mi
Checked into the hotel late afternoon and was told my room choice was not available and would be given a different room style. With two kids, two queen beds is preferred as the kids are older and it works out better for us. We got a king room with a pull out. Thankfully we got there early as I know how to get everything moved and make up the bed with the supplies in the closet. Only got two towels in the room for a family of 4. Others tried to get more towels without success, but we didn’t try after hearing about others not getting theirs.
Breakfast food was cold, they had a power surge and didn’t realize it tripped all the food to be turned off. This was fixed once brought to their attention.
There was also no water available at night as the machine is in their breakfast area, so plan ahead and bring some. We purchased a $7 bottle from the snack shop.
Customer avatar
Posted by
onMarch 28, 2025
Hello PD2023,
Thank you for your stay at the Holiday Inn Express Cleveland Airport - Brook Park, Ohio. I appreciate your IHG One Rewards Silver Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
At the Holiday Inn Express® and Suites Clearwater/Us 19 N, we are the ideal location for business and leisure travel to the Clearwater / Tampa / St. Pete area. Located at the intersection of US 19 and Gulf to Bay Blvd. , we are an easy drive to area attractions and Clearwater Beach. The hotel's location near Ruth Eckerd Hall, Eddie C. Moore Sports Complex, the Long Center and other Clearwater, FL attractions means you'll spend less time on the road and more time working hard or having fun. Complimentary Wi-Fi throughout the hotel and a 24-hour Business Center help you stay on top of assignments while meeting with clients, such as Costco, Bausch & Lomb, and Rooms To Go. Our convenient address, 15 minutes from the Saint Petersburg / Clearwater International Airport (PIE) and just west of Tampa, coupled with our 5,600 sq. ft. of elegant meeting space , makes us the perfect host for your corporate gatherings. We are within walking distance of BayCare Ballpark, home of the Clearwater Threshers , and local shopping at Clearwater Mall. Since we are centrally located in Clearwater, you can consider taking a day trip to Tarpon Springs, St. Petersburg, Dunedin, and more. This hotel offers perks to help you stick to your regular schedule, from enjoying a free, hot breakfast each morning to working out in a 24-hour Fitness Center and outdoor heated pool .
 
Overall
3 out of 5
3 out of 5
Clearwater
By BobV
Bathrooms were a bit dated. One bath tub leaked water during our entire visit while the remaining bathroom shower exhibited rust on the shower head.
Staff was extremely helpful and friendly.
Customer avatar
Posted by
onMarch 28, 2025
Hello BobV,
Thank you for your stay at the Holiday Inn Express & Suites Clearwater/US 19 North, Florida. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
In the heart of the Cool Springs Business District, just a short stroll from Cool Springs Galleria , and 20 minutes south of downtown Nashville, TN , our hotel puts you in the ideal location for everything from business travel to family vacations. We welcome guests to Cool Springs with clean, comfortable guest rooms and genuine Southern hospitality from check-in to check-out. Within minutes guests can explore an eclectic mix of shopping, dining, and entertainment in Downtown Franklin or Cool Springs area, stroll through peaceful Crockett & Fly Park, or swing by our Onsite Restaurant and Bar and enjoy a Locally Crafted Beer. Head to the Outdoor Seating with your Dog at our Outdoor Pool . Enjoy a leisurely swim and a comfortable gathering area. In the evening, settle into cozy beds with fluffy comforters and your choice of soft or firm pillows. Business guests can utilize work desks with ergonomic chairs, while vacationers watch shows and movies on HDTVs with premium channels. Perfect for families, the suites and king rooms at our pet-friendly hotel in Cool Springs, TN feature pull out sleeper sofas and plenty of room to relax. Each room is equipped with its own Refrigerator and Microwave. We’re also proud to offer over 988 sq. ft. of flexible event space accommodating up to 60 guests, so whether you’re hosting business meetings or graduation party, we’ve got the space and amenities you need.
 
Overall
3 out of 5
3 out of 5
Having problems, hope they fix them
By Jefro from Ohio
Hotel was understaffed, bar was staffed by a person hired for sales, bartending and cooking as well. Out of half of menu items. Poor management.
Customer avatar
Posted by
onMarch 28, 2025
Hello Jefro,
Thank you for your stay at the Holiday Inn Franklin - Cool Springs, Tennessee. I appreciate your IHG One Rewards Platinum Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
This Hotel in Guymon, Oklahoma Is Great for Every Guest Located in the panhandle our hotel in Oklahoma provides comfortable accommodations and great amenities that are sure to please every traveler, whether business or leisure. Business travelers are pleased that our hotel is situated in the heart of Guymon, the largest city in the Oklahoma panhandle. Our Guymon hotel's great location also places corporate guests near business like Seaboard foods, Hitch Enterprises, Guymon Extracts, Mathis Oil Co., and K & J Trucking. A Business Center which features copy, Internet access, and email services is provided for your convenience. Our hotel in Oklahoma features thoughtful amenities for leisure travelers as well. We are located in the bustling town of Guymon, which offers one-of-a-kind places to shop and eat and boasts fantastic local artists. Nearby attractions include Thompson Park and Sunset Lake where you can enjoy great hiking, boating, or the beautiful Oklahoma landscape. Families can also enjoy visiting the Dorothy's House, Mid-America Airplane Museum, and the Cimmaron Heritage Museum. We are proud to provide a complimentary hot breakfast each morning for your convenience. Our Guymon, OK hotel also features an indoor pool which is great for families. Business travelers can enjoy unwinding in the whirlpool after a long day of work. Free high-speed Internet access is also offered throughout the hotel. Make your reservations now.
 
Overall
1 out of 5
1 out of 5
Absent remote-no resolution
By Thunder Fan
Upon check in, I received 2 old remotes with instructions on how to interchange them to function. I tried all combinations and got the tv on, but could not change channels. Since the purpose of choosing this hotel was to watch the NBA all star challenges and game, we proceeded immediately to check out. We didn’t even turn down the beds. The best the reception clerk could do was offer a 10$ knock off. She had no other rooms available except suites. To be fair, she was professional, knowing she didn’t have the authority to offer us a suite. But being charged for that night was unacceptable.
Customer avatar
Posted by
onMarch 28, 2025
Hello Thunder Fan,
We appreciate your feedback. It's great to hear from our IHG One Rewards Gold Elite member. Thanks for your loyalty since 2016 and thanks for always staying with our Holiday Inn Express And Suites.
We always ensure the best hospitality. I am sorry about the issues you had during your stay. I will be sharing your feedback with our hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Guests in Richwood, KY Love Our Hotel's Location The Holiday Inn Express® Richwood - Cincinnati South Hotel boasts a prime location near the energetic Cincinnati area, so our hotel's guests are near the area's popular businesses and attractions, from Paul Brown Stadium to Newport Aquarium. We are proud to offer corporate amenities like an on-site Business Center with print and copy services and an on-site meeting room. Numerous businesses also call Richwood, KY home, and our hotel's near Ebay, L'Oreal and Messier-Bugatti. The Cincinnati - Northern Kentucky Airport (CVG) is less than a 20 minute commute. While in the Cincinnati area, our hotel's guests should take the time to visit Paul Brown Stadium, home of the Cincinnati Bengals. Visitors can spend time at Newport Aquarium viewing the beautiful and varied marine life. After spending the morning at the aquarium, head over to the Kentucky Speedway for an afternoon race, or visit the Creation Museum. The entire family can have fun exploring lively Kings Island Amusement Park, while adults can relax on a Belterra Riverboat cruise in the evening. Before heading out for a busy day in Richwood, KY, visit our hotel's complimentary Express Start Breakfast Bar. At the end of the day, you can surf the free high-speed, wireless Internet access or take a dip in the indoor, heated pool and whirlpool. An on-site Fitness Center is also included. We look forward to seeing you soon!
 
Overall
1 out of 5
1 out of 5
Pretty disappointed with this stay...
By NatashaLyn from Michigan
I was looking for a hotel about halfway through a long drive; this was one of the only Holiday Inn Expresses in the area I was wanting to stop for the night, and had a good selection of food around as well. We checked in around 5:30, and unlike other Holiday Inn Expresses they didn't acknowledge being a Member. We immediately noticed there was a family above us as it was quite noisy. We eventually went to dinner to get out of the room and came back around 7:00 pm. By 7:30 the stomping and loud bangs (sounded like possibly children jumping from furniture) hadn't stopped for more than a few moments and I was in desperate need of sleep after driving the past 8 hours so I went to inquire at the front desk about the possibility of a quieter room; but was met with a "We have families staying here, quiet time is at 10pm" - no remedy or regard for myself and my extremely tired family... The stomping and jumping finally stopped around midnight. Unfortunately that was short lived because at 3 am it started back up. My family tried our best to ignore it, but by 7:30 am it was clear we weren't going to get any more rest. I went back down to inform the front desk that I was displeased as I had already tried to communicate this with front desk and it went no where, I didn't get sleep and still had another 8 hours to drive, this front desk clerk responded with "Oh, that sucks" and went back to sticking things onto pieces of paper. This hotel was also more expensive than the other Holiday Inn Expresses I usually stay at; and so I feel like I got ripped off hoping for a place to get rest, and in the end felt like I should have just continued on and tried to find someplace else or gotten some rest in my car.
Customer avatar
Posted by
onMarch 28, 2025
Hello NatashaLyn,
We appreciate your feedback. It's great to hear from our IHG One Rewards member. Thanks for your loyalty and thanks for always staying with our Holiday Inn Express And Suites.
We always ensure the best hospitality. I am sorry about the issues you had during your stay. I will be sharing your feedback with our hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
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