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The newest addition to the Gateway to the Cumberlands, and home to the University of the Cumberlands, is the Holiday Inn Express Williamsburg, Kentucky! We are located off Interstate 75 exit 11 , near the Kentucky/Tennessee border. We welcome you to experience our hotel and its beautiful surroundings. Perks like our complimentary hot Express Start Breakfast Bar , free high speed WIFI throughout the building and wired Internet in all rooms, microwave and mini fridge in all rooms, indoor heated pool and fitness room facilities all undoubtedly enhance your visit.
 
Overall
3 out of 5
3 out of 5
Difficult Stay due to loud noise from room above
By Mr Palm from Ohio
Stated to staff that running and door slamming till late in the night, including 4am. Was told children rarely assigned top floor (4th). I was on 3rd, #317.
In addition, went to use bath towel and as I unfolded it, there was long matted hair stuck in the towel and a dark stain as well. Had to wear earplugs just to try and get rest. Worst stay I've had in years.
Customer avatar
Posted by
onApril 25, 2025
Hi Mr Palm,
Thank you for staying at the Holiday Inn Express Williamsburg. We appreciate having you as one of our IHG One Rewards members.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management as a reference to enhance our services and facilities.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Express of Naples conveniently located off of I-75, exit 101. The location allows our corporate travelers and vacationers easy access to our many Collier County attractions. The Naples hotel is 35 minutes south of SW (RSW) Regional Airport and minute’s away from the Naples Airport. You are only 5-25 minutes away from Olde Naples, North Naples, Golden Gate, Golden Gate Estates, Marco Island, Everglades City and Ava Maria . The hotel is also close to all the attractions such as the Everglades, Rookery Bay National Estuarine Research Reserve, Conservancy Nature Center, Audubon Corkscrew Swamp Sanctuary, Naples Botanical Gardens, Collier-Seminole State Park, Florida Sports Park, Picayune Strand State Forest, Naples Municipal Beaches and Fishing Pier, Tigertail Beach, Philharmonic Center for the Arts, Edison Community College Collier Campus. You will find several golf course from 3 to 5 miles away from the hotel. The Physicians Regional Medical Center and Hospital a short 5 minute drive from our hotel. Nearby the hotel we have many dining options and only minutes away from the upbeat downtown dining district. We offer free hot Express Start Breakfast, wireless high-speed Internet access. Unwind at the end of your busy day at our outdoor pool or use the 24-hour fitness center to get a complete workout. Make a reservation today at the Holiday Inn Express in Naples FL!
 
Overall
3 out of 5
3 out of 5
Ok but won’t go back
By Rich rich from Crystal River, Florida
When we first got into our room, we noticed a funky smell. We reported it and the girl on duty (Tia) checked it out and agreed there was a smell. She offered to spray deodorizer or get us a different room. We chose the room. We moved rooms and it was better. The room was not cleaned very well and the toilet had issues flushing. The ice machine on our floor was not working. We reported all of these. The room was small and tight. Tia did a great job and was super friendly.
Customer avatar
Posted by
onApril 25, 2025
Hi Rich rich,
Thank you for staying at the Holiday Inn Express Naples South - Interstate 75. We appreciate having you as one of our IHG One Rewards members.
At Holiday Inn Express, we deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management as a reference to enhance our services and facilities.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Comfort meets convenience at Holiday Inn Express Romulus/Detroit Airport with a free 24-hour shuttle service. One mile from Detroit Metropolitan Airport and a short 20-minute drive from downtown Detroit, our hotel is the ideal choice for a quick stopover or a family getaway. Make travel easy by taking advantage of our 8-and 16-day Park Stay Go Packages. Dive into the city's vibrant food truck scene, visit the Henry Ford Museum, explore Lower Huron Metropark, or catch a game at Ford Field. Start your day with our free Express Start™ Breakfast, stay active in our Fitness Center, and enjoy free Wi-Fi. At the end of the day, unwind in comfortable rooms with plush bedding and soothing Dove products. We’ll make your Detroit stay unforgettable!
 
Overall
3 out of 5
3 out of 5
Can Do Better
By Betz from Kalamazoo
We have stayed at this property multiple times using their Park N Ride pkg which is reasonable. The evening check-in help are fantastic. The day shift very laid back including the dining room. They spent a long time sitting and chatting in the morning even when the coffee ran out. On top of that, when I informed the desk upon check out that our bathroom would be wet as there wasn’t a a shower curtain, she said oh, I’ll let housekeeping know or
some such thing. Think she could have been more professional or offered additional points or something.
Customer avatar
Posted by
onApril 25, 2025
Hi Betz,
We appreciate your continued loyalty to IHG® One Rewards and thank you again for your stay at Holiday Inn Express Romulus / Detroit Airport. We aim to offer an engaging place to rest and recharge. I am sorry we missed making your stay seamless this time.
I've shared your comments with our hotel management. I trust that they'll take the necessary actions to ensure we live up to our customers' desired hospitality and level of comfort.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Extended-stay hotel in Midtown Atlanta Suites Hospitality and cleanliness are guaranteed at the Staybridge Suites Midtown Atlanta hotel. We are committed to cleanliness and open to answering any questions you have about our cleaning procedures. Our spacious suites include full kitchens, flexible workspace, and living area along with all the standard Staybridge Suites services. Perfect for social distancing. With a MARTA transit station steps from the hotel and close highway access, traveling to and from Atlanta’s Hartsfield-Jackson International Airport is quick and easy. Our proximity to local corporate offices such as Norfolk Southern, Honeywell, Southern Company, Coca-Cola Headquarters, and Google ensure your stay is productive. Leisure guests enjoy the benefit of staying in the center of world-famous attractions such as The Georgia Aquarium, Mercedes-Benz Stadium, World of Coca-Cola Museum, CNN Tour, State Farm Arena, The Fox Theatre, and much more. Our hotel is also near parks and many outdoor activities. Whatever brings you to Atlanta, we look forward to having you stay with us.
 
Overall
2 out of 5
2 out of 5
Room was not clean
By King89 from Charleston,SC
The room was not clean including the bathroom, the kitchen and the bed itself. The staff was nice but the hotel quality was subpar.
Customer avatar
Posted by
onApril 25, 2025
Hello King89,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and thanks for staying with our Staybridge Suites.
We always ensure the best hospitality in town. I am sorry about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Whether you're chasing fresh powder, summer trails, business goals, or quiet moments with someone special, Holiday Inn Express & Suites Fraser – Winter Park Area is your ultimate launch point for a Rocky Mountain adventure. Nestled in the scenic Fraser Valley—part of Colorado’s Favorite Playground—we’re just 67 miles from Denver and only 4 miles from world-class skiing at Winter Park Resort. With over 600 miles of nearby trails and three stunning golf courses, outdoor fun is never far. We’re also within walking distance to local restaurants, shopping, and the Fraser Amtrak Station. Explore beyond with a short drive to Grand Lake, Colorado’s largest natural lake, and the western entrance to Rocky Mountain National Park—perfect for hiking, wildlife spotting, and soaking in iconic views. For added convenience, the Lift Shuttle stops at our front door, offering free rides to downtown Winter Park and the ski area (November–April). Enjoy spacious rooms with mountain views, mini-fridge, microwave, and select suites with sleeper sofas, private bedrooms, and balconies. Hotel amenities include an indoor pool and spa, outdoor fire pit, Fitness Center, ski lockers ($10/night), guest laundry, high-speed Wi-Fi, and a 24-hour Business Center. Start each morning with our complimentary Express Start™ Breakfast Bar featuring hot and cold options and fresh-brewed Smart Roast™ coffee.
 
Overall
3 out of 5
3 out of 5
Good Times
By Moss from Fla
Some staff was awesome. Some staff was not breakfast was all right. They always had coffee and hot water which was very nice. The two front staff guided me on where to go around the town. Could’ve been a little cleaner and things could’ve been working a little better or an outside light on my balcony would’ve been nice, the bed was comfortable and the channels were fine. My shower still had hair in it before we even took a shower so that was gross.
Customer avatar
Posted by
onApril 25, 2025
Hi Moss,
Thank you for staying at the Holiday Inn Express & Suites Fraser - Winter Park Area. We appreciate having you as one of our IHG One Rewards members.
At Holiday Inn Express, we deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management as a reference to enhance our services and facilities.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Enjoy our centrally located Washington, PA, hotel, located just off Racetrack Road in the heart of the beautiful Washington-Meadowlands area. We are conveniently located to all the area has to offer, including access via I-79 to Morgantown, Southpointe and Pittsburgh. You’re less than one mile away from the Tanger Outlets, The Meadows Racetrack & Casino, the Pennsylvania Trolley Museum and Washington County Fair Grounds. Primanti Bros., Bistecca, Olive Garden, Max & Erma's, and many more restaurants are all a short drive away. We also offer a free shuttle service to the local area. Sarris’ Candies, Washington’s own chocolate factory, will give you and your family something to talk about after sampling their famous candies and ice cream. While you’re in the area, catch a Pirates’s game at PNC Park or a Steelers’ game at Heinz Field. Also, be sure to visit all Pittsburgh has to offer, from Station Square to the nightlife and restaurants. Our convenient location near Meadowcroft Village and The Bradford House tops the list when it comes to historic sites. Plenty of shopping and attractions are all nearby, including Kennywood Amusement Park, Ohiopyle and Washington Wild Things Baseball for your next getaway.
 
Overall
3 out of 5
3 out of 5
Property is loud and beds uncomfortable
By Reaper2003 from St. Louis, MO
I will start with good first. Property and rooms were clean and the staff was nice. The bad is that the property is super loud until 2:00am. Doors slammed, people leaving and coming, can hear the elevator clearly from your room, you can hear all outside noise clearly. I guess at 2:00am though everything quites down because then I could finally get to sleep. The second huge issue is the beds. Beds are hard as rocks and my back hurt really bad afterward. Finally, I don't expect much from the breakfasts at Holiday Inn properties, but this was by far the worst I have ever had. The potatoes tasted not like potates and more like fish and the orange juice tasted spoiled. Everything else was kind of standard for Holiday Inn. But to wrap up, the hotel is really clean but I just wouldn't expect to get a good night sleep.
Customer avatar
Posted by
onApril 25, 2025
Hi Reaper2003,
Thank you for staying at the Holiday Inn Express & Suites Washington - Meadow Lands. We appreciate having you as one of our IHG One Rewards members.
We continue to push the boundaries of simplicity and friendly and responsive service when you need it. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management as a reference to enhance our services and facilities.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Hamburg - Berliner Tor offers 316 modern air-conditioned rooms in the inner city area of Hamburg, a great starting point for sightseeing. Our hotel is also ideal for business meetings as we offer 5 meeting rooms for this purpose. The short distances to the public transport make this the ideal hotel for business and leisure travellers. If you are looking for a quiet area to do your emails and use our free Wi-Fi, or prefer a conversation with friends or colleagues, our spacious Open Lobby allows for all this in a relaxed atmosphere, while enjoying a drink or a meal anywhere, at any time. Guests who would like to keep in shape, can use our fully equipped in-house fitness 24/7.
 
Overall
3 out of 5
3 out of 5
short stays - 1 night
By Lakp from Taufkirchen
I stayed at the hotel for one night. The room was a good size and quiet. What was completely unacceptable was the high price and the breakfast. Breakfast for €29.00, and by 7:15 a.m. the buffet was almost empty and only rarely refilled. The staff also barely cleared the tables. A horrible breakfast at an expensive price.
Customer avatar
Posted by
onApril 25, 2025
Hi Lakp,
We appreciate your business and Gold Elite membership with IHG® One Rewards, and thank you again for your stay at Holiday Inn Hamburg - Berliner Tor. We take pride in making your stay inviting and memorable. I am sorry we missed making your experience seamless this time.
I've shared your comments with our hotel management. I trust that they'll take the necessary actions to set the proper expectations of our guests and ensure we live up to our customers' desired hospitality standards.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and mini fridge, Keurig coffee maker, and 40” mounted flat panel LCD TV. Whether you are staying with us for business or leisure, take time to relax and enjoy our complimentary hot Continental breakfast, business center, and wireless internet access in all public areas and state of the art fitness center. Points of interests Companies: Humana, UPS, Ford Motor Co., LG&E Hospitals: U of L, Norton Healthcare, Norton Children’s, Veteran's Administration Universities: University of Louisville (U of L), Sullivan University, Spalding University & Bellarmine University. Local Attractions: Louisville Slugger Museum and Factory, Louisville Slugger Field - Home of the Louisville Bats (Triple-A affiliate of the five-time World Series Champion Cincinnati Reds), YUM! Center, Frazier History Museum, Kentucky Museum of Arts and Crafts, Muhammad Ali Center, Kentucky Center for the Performing Arts, Speed Art Museum, Fourth Street Live!, Mercury Ballroom, Kentucky Science Center, Louisville Glassworks, Belle of Louisville, Angel's Envy Distillery, 502 Winery, Churchill Downs, Kentucky Derby Museum, Cathedral of Assumption, Louisville Mega Caverns, and Kentucky Kingdom. “Stay smart” at the Holiday Inn Express & Suites Louisville Downtown.
 
Overall
3 out of 5
3 out of 5
Nice hotel, bad staff
By Steve C from Dallas, Tx
This is a nice hotel but staff is lazy and breakfast is typical boring stuff. The rates are too high for location and hotel quality.
Customer avatar
Posted by
onApril 25, 2025
Hi Steve C,
Thank you for staying at the Holiday Inn Express & Suites Louisville Downtown. We appreciate having you as one of our IHG One Rewards Silver Elite members.
We provide quality essentials delivered with depth and highlighted with purposeful detail for your stay. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management as a reference to enhance our services and facilities.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to voco Beirut Central District, the perfect base for exploring Beirut. Just steps from Zaitunay Bay, the Corniche and the iconic Raouche Rocks,our prime location invites you to admire stunning sea views, exceptional dining, and world-class amenities. With attentive and personalized service, we cater to every need. Enjoy our outdoor pool, our fully equipped gym, and versatile meeting rooms. voco Beirut embraces sustainable practices to enhance your stay while protecting the environment.
 
Overall
3 out of 5
3 out of 5
Nice property terrible service
By WM1010
It’s a shame the hotel is fully refurbished the room design is very nice and location is fantastic but the service is non-existent.
At check in i asked for an extra towel and slippers never received them after a 2 day stay . The hotel doesn’t have in house pressing and they don’t have an iron in the room !
Housekeeping turned up at 5 afternoon , express check out is weird they followed me to my car to settle $5 balance so what’s the point of express !? They only have one person at the desk so check in/out tales a while although i must say the young lady at check inwas super nice ….it was one thing after the other .
The positives , room is well appointed so is the bathroom, mattress comfortable pillows so-so but overall has a great potential if they fix the service . People need proper training for sure.
Customer avatar
Posted by
onApril 25, 2025
Hi WM1010,
We appreciate your business and continued loyalty to IHG® One Rewards. Thank you again for your stay at our voco Beirut Central District hotel. We aim to deliver an uplifting and relaxing experience. I am sorry your stay was not as expected.
I've shared your comments with our hotel management. I trust that they'll take the necessary actions to set the proper expectations of our guests and ensure we live up to our customers' desired hospitality standards.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Located in the heart of "The Princess City" Indiana's 2nd largest shopping district, the Holiday Inn Mishawaka/South Bend - Conference Center is the ideal hotel for your Notre Dame Football and Mishawaka Fieldhouse reservations, extraordinary eats, or small/large gathering. Join us at The Douglas Kitchen & Bar our own branded on-site restaurant serving the best in American-style dining with Mexican & Italian flare. The fully stocked bar features 12 beers on-tap which are rotated seasonally, the area's best wine selections, along with the best in top-shelf made-from-scratch cocktails. Looking for function space for your next business meeting? Reunion? Wedding? Or another special event? With 10,000+ square feet of meeting and convention space, The Saint Joseph Conference Center staff look forward to serving groups of all sizes. Our amazing sales and catering staff can coordinate every detail from start to finish for any size event. Order from our catering menu or let us help you create the perfect dish for your perfect event. The team of chefs will go to work ensuring every detail is executed to the fullest for a picture-perfect presentation and crowd wowing taste.
 
Overall
3 out of 5
3 out of 5
Expected a better experience
By Michigan2025 from Chicago
I expected a better experience based upon other reviews. Hotel needs better maintenance and better staff.
Customer avatar
Posted by
onApril 25, 2025
Hi Michigan2025,
We appreciate your business and continued loyalty to IHG® One Rewards. Thank you again for your stay at our Holiday Inn Mishawaka - Conference Center hotel. We are committed to providing a memorable and inviting stay. I am sorry your experience was not as expected.
Your feedback regarding our upkeep and overall service has been shared with our hotel management team. I trust they will take the necessary steps to address your concerns and enhance the guest experience moving forward.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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