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Hotel Indigo New Orleans - French Quarter

Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!

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2 ／ 5

Stay if you don’t expect much from the rooms.

投稿者 Awalsh226 場所 Tennessee

The rooms were not up to date. The lighting was bad. There was no workspace.

投稿者Corporate

対象2025年3月31日

Hi Awalsh226,

We're sorry to hear that your experience didn't meet your expectations. We value your feedback regarding the room conditions and lighting, and we'll certainly take it into consideration as we strive to improve our services. Thank you for taking the time to share your thoughts.

- The Staff at Hotel Indigo New Orleans - French Quarter

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Hotel Indigo New Orleans - French Quarter

Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!

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4 ／ 5

Nice location, Resturant and bar is excellent

投稿者 Paul 場所 Louisiana

Stayed 3 nights at this location it a very short to everything to do in the French Quarter only downfall was the bed was not fitted with a fitted sheet, stayed on 2nd floor with a balcony this room is very noisy due to the street noise, 3 elevators provided only one worked. Overall I will stsy here again but on a higher floor.

投稿者Corporate

対象2025年3月31日

Hi Paul,

We appreciate your feedback and are glad to hear that you enjoyed our prime location. We apologize for any inconvenience caused by the bedsheet and noise. Your comments about the elevator have been noted and will be addressed. We look forward to welcoming you back on a higher floor for a more peaceful stay.

- The Staff at Hotel Indigo New Orleans - French Quarter

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Hotel Indigo La Paz Puerta Cortes

Discover an oasis where the desert meets the sea at Hotel Indigo La Paz Puerta Cortés. Take in spectacular views of the sparkling Sea of Cortés and La Paz Bay. Relax on our white-sand beach or paddleboard over crystal-clear waters. Explore charming downtown La Paz and take a 45-minute boat ride to Isla Espiritu Santo, an uninhabited island nestled in the turquoise sea. You can experience it all from our boutique hotel in La Paz, Mexico, with rooms designed to deliver all the comforts of home—and then some. After a perfect night's sleep, tee off at our signature golf club, El Cortés, or enjoy bold flavors at our onsite restaurants, Cardon and Barco. No matter how you spend your days here, you're sure to delight in a true Mexican and Baja experience.

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5 ／ 5

Beautiful hotel and excellent staff

投稿者 Mdreed 場所 MN

The hotel was great - everything from the room to dining to the staff. Valet service was fast and easy. Very accommodating to special requests such as towels to borrow for external beaches.

投稿者Corporate

対象2025年3月31日

Hi Mdreed,

We're thrilled to hear that you enjoyed your stay, from the room to the dining and our staff. It's great to know that our valet service and accommodation of special requests added to your experience. We look forward to welcoming you back in the future. Thank you for your positive feedback!

- The Staff at Hotel Indigo La Paz Puerta Cortes

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Hotel Indigo Old Town Alexandria

Welcome to Alexandria’s premier waterfront hotel, perfectly situated in the heart of Old Town. Immerse yourself in the charm of America’s historic district, featuring cobblestone streets, historic townhouses, and a vibrant waterfront just a stone's throw from our front door. Located just 10 minutes from Ronald Reagan Washington National Airport (DCA), our hotel offers easy access to King Street’s 200+ restaurants, shops, bars, and nightlife. Explore George Washington’s Mount Vernon estate and visit numerous museums and art galleries. Plus, enjoy the proximity to all the attractions Washington, DC has to offer, just across the river. When you’re not exploring, relax in our boutique hotel’s inviting spaces. Enjoy a quiet moment or a game of chess in the Chip Carlin Library or have a cozy chat with friends on the stylish sofas in our lobby. Indulge in sea-to-table cuisine at Hummingbird Bar & Kitchen, our on-site restaurant, with stunning views of the Potomac River.

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5 ／ 5

Fabulous friendly service

投稿者 Special K 場所 Dayton, Ohio

Friendly, helpful staff and exceptionally clean hotel with good amenities and great comfort. Great location for walking to local shops and dining.

投稿者Corporate

対象2025年3月31日

Hi Special K,

We're thrilled to hear that you enjoyed our clean facilities, convenient location, and friendly staff. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us and we hope to welcome you back soon!

- The Staff at Hotel Indigo Alexandria

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voco Saranac Lake NY - Waterfront

Welcome to voco™ Saranac Lake NY - Waterfront, your perfect retreat in the heart of the Adirondack Mountains. Nestled on the shores of Lake Flower’s, our unique boutique hotel invites you to experience adventure, relaxation, and lakeside charm. Wander through Saranac Lake's vibrant community, local shops, and historic downtown. Set out for year-round adventures, from paddling quiet waterways and hiking nearby peaks to exploring Lake Placid's Olympic history and skiing Whiteface Mountain, all just a short drive away. Enjoy amenities like our meeting and event space, indoor pool, and hot tub at our dog-friendly hotel. After a fun-filled day, gather lakeside for craft drinks at The Boathouse, our onsite restaurant, then unwind in our thoughtfully designed, spacious, and well-appointed guest rooms. Wild at heart. Rich in history. Where the Adirondacks feel like home. Your next great story begins here.

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5 ／ 5

First Time at a VOCO

投稿者 GJM NH 場所 Northern NH

I was working in the area and decided to try this hotel. It was very nice and close to where I was working. A beautiful hotel right on the Lake. I mot likely will head back here this Summer for a vacation.

投稿者Corporate

対象2025年3月31日

Hi,

We're thrilled to hear that our location was convenient for your work and that you enjoyed your stay. It's wonderful to know that our lakeside setting added to your experience. We look forward to welcoming you back for your summer vacation. Thank you for your positive feedback!

- The Staff at Voco Saranac Lake NY - Waterfront

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Hotel Indigo New Orleans - French Quarter

Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!

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2 ／ 5

If only we know before booking

投稿者 LeJen82 場所 Kissimmee, Florida

Checking took a minute because the information was incorrect and still don’t know who was at fault. With us being over 60yr old having 1 out 3 elevators were working but even that 1 kept breaking down with people getting stuck on top floors, or waiting until someone was call to fix the problem took a while. Luckily we were on the 2nd floor with both having bad knees we only had to go up and down one flight, family (50+) had to travel up and down 8 flights,
Rooms were not cleaned throughly sometimes not towels, had to call to get them, sometimes late after being out all day and ready to shower and relax. Bed was too soft for me, wife was fine but did notice stains on the pillowcases. Bathroom is too small especially for a big man or woman for that matter, having the door right at the toilet is a squeeze.
The food was not worth the money (a cup of plain tea $4.40), a for service the waitress on first day (sorry for got her name) very young girl was attentive, efficient and helpful, service was good and gave us recommendations of places to go but all others we had to flag them down to order or even to pay, service was very slow even when it was very few people dining.
Wife is an IHG rewards member did not recognize we always travel together only need one

投稿者Corporate

対象2025年3月31日

Hi LeJen82,

Thank you for taking the time to share this detailed feedback. Ensuring a smooth and comfortable stay for all guests, especially those with mobility concerns, is a priority, and the elevator issues are truly concerning. Safety and accessibility should never be compromised, and this matter will be addressed immediately. Housekeeping inconsistencies and delays in service do not reflect the high standards we strive to uphold, and these concerns will be reviewed with the team.

The dining experience should always feel welcoming and efficient, and while it’s great to hear one of our team members provided excellent service, it’s disappointing that others fell short. A rewarding stay is essential, particularly for IHG Rewards members, and the lack of recognition is not acceptable. Someone from our management team will be reaching out directly to discuss these concerns and work toward a resolution. Thank you again for your honest input—it’s truly valued, and steps will be taken to improve.

- The Staff at Hotel Indigo New Orleans - French Quarter

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Hotel Indigo New Orleans - French Quarter

Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!

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2 ／ 5

DO NOT STAY HERE

投稿者 SD12 場所 PA

I am a long-time IHG customer, and I'm sorry to say this was my worst experience. Everything was broken at the hotel - the elevator jammed multiple times a day (often with someone in it), there were issues with the dryer, so we had one to zero towels regularly over a 4 night stay. No coffee in the lobby in the morning. Tiny rooms with small windows. No conditioner in the shower. No apologies from the staff.

The women at the front desk were doing their best, and should be commended, but I would absolutely recommend against staying at this property - especially for over $300 per night on the weekend (and not a holiday or special event).

投稿者Corporate

対象2025年3月31日

Hi SD12,

Thank you for sharing this honest feedback. As a long-time IHG guest, expectations for quality and service should always be met, and it’s deeply disappointing that this stay fell short in so many areas. A fully functional and safe environment is non-negotiable, and the recurring elevator issues, along with the lack of essential amenities and housekeeping inconsistencies, are unacceptable. These concerns are being taken seriously and will be addressed immediately.

It’s appreciated that the front desk team did their best, but no guest should have to endure multiple service failures without acknowledgment or resolution. Every stay should be seamless, comfortable, and reflective of the high standards expected from an IHG property. Someone from our management team will be reaching out directly to discuss this further and work toward a resolution. Thank you again for bringing this to our attention—it’s invaluable in making the necessary improvements.

- The Staff at Hotel Indigo New Orleans - French Quarter

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Holiday Inn Express Ardmore

Welcome to the Holiday Inn Express & Suites Ardmore! Our location is key, as we are located in the hustle and bustle near the Ardmore business district with plenty of restaurants, shopping, and entertainment just a short walk or drive. During your stay, enjoy all the amenities that we have to offer. Wake up to a wonderful hot breakfast daily. Keep connected with free Wi-Fi. Stay on top of your game at our Business Center, or squeeze in a workout at the Fitness Center. Unwind with our year-round indoor pool and hot tub, where you can enjoy a refreshing dip. Guests can pick up the essentials at our Sweet Shop convenience store, available 24/7. Each of our non-smoking guest rooms feature a mini-refrigerator, microwave, Keurig Coffee Maker, a sleek work desk with ergonomic chair and a large flat screen HDTV. Our executive one bedroom suites offer a separate living area, and Junior Suites offer a sleeper sofa bed. During your stay, don't forget to check out the Ardmore Convention Center, Hardy Murphy Coliseum, and Greater Southwest Historical Museum, all less than 3 miles away. Business travelers love our hotel and convenience to oil refineries like Valero Oil Refinery and GE Oil and Gas. Less than 2 miles to Michelin Manufacturing, Flying J Travel Center and Mercy Hospital. Groups and Weddings love our location because we are less than 4 miles from every wedding and event venue in town. We look forward to seeing you soon!

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1 ／ 5

Sorry but I

投稿者 ggasman 場所 Weatherford Texas

If you have a choice pick a different location. Worst IHG property I’ve visited and I’m a Diamond Elite customer

投稿者Corporate

対象2025年3月31日

Hi ggasman,

I am glad to have been a host to one of our valued IHG® One Rewards Diamond Elite members. Thank you for staying at the Holiday Inn Express Ardmore for your trip and for sharing your thoughts about your stay. I trust that all is well.

We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.

I hope you allow us to turn things around the next time you stay with us.

Kind regards,

Grace L.
Case Manager
IHG Hotels & Resorts Service

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Holiday Inn Express Sacramento Airport Natomas

When you visit Sacramento, you'll find everything you need at our newly renovated hotel. The Sacramento International Airport is only 4.5 miles away, which makes us the closest hotel. Our free, Airport Shuttle service (based on availability) is just one of the great perks we offer our guests. Corporate guests love our great location just off I-5, between downtown Sacramento and the Sacramento Airport, because our hotel's location makes it easy to avoid traffic and get to business meetings on-time, especially if they're at the Convention Center, just seven miles away. In addition, we have a 24-hour Business Center with copy, fax, and print services, as well as free Wi-Fi access. Leisure guests can visit everything from the Sleep Train Arena and Discovery Park to the Sacramento Zoo and the Sacramento Railroad Museum - all less than eight miles away. And when visiting Sacramento, California, our hotel's guests are encouraged to discover the history of Old Town Sacramento and everything else California's state capital has to offer. When you're staying at our hotel near the Sacramento Airport, you'll not only enjoy easy access to this beautiful city but unexpected amenities and excellent service. We offer 100 well-appointed rooms that are an oasis of comfort. There is a lovely outdoor, heated pool and spa and a well-equipped Fitness Center. Make the smart choice in Sacramento, California by choosing our hotel.

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1 ／ 5

Awful

投稿者 PH34

I stayed at this hotel last year and had the best experience. This stay we had two different rooms. The first room had an awful stench so we asked to be moved. Won’t go back. This was our second stay in a week.

投稿者Corporate

対象2025年3月31日

Hi PH34,

I am glad to have been a host to one of our valued IHG® One Rewards Silver Elite members. Thank you for staying at the Holiday Inn Express Sacramento Airport Natomas for your trip and for sharing your thoughts about your stay. I trust that all is well.

We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.

I hope you allow us to turn things around the next time you stay with us.

Kind regards,

Grace L.
Case Manager
IHG Hotels & Resorts Service

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Holiday Inn Express Suffolk

Suffolk, Virginia hotel is close to the home of Planter's Peanuts. Just off the coast of Virginia, Suffolk is a town with a large number of modern businesses in a historic setting. With our convenient downtown location, you can get to your destination quickly and easily from the Holiday Inn Express Hotel and Suites in Suffolk, VA. With Norfolk just a half-hour away, our Suffolk hotel is close to many government facilities and corporate headquarters. The Joint War fighting Center is just 16 miles from the hotel, while the military port of Portsmouth is just 15 miles away. Also nearby are a Target Distribution Center and a QVC Distribution Center, both of which are four miles from our hotel in Suffolk. The corporate headquarters for Planter's Peanuts , which was founded in Suffolk, is just two miles from our Suffolk accommodations. A premiere location offers leisure travelers convenient access to downtown Suffolk's shopping and restaurants. Our Suffolk hotel is also just two miles from the Planter's Peanuts Center , which offers a look at the history of this favorite American food. For outdoor enthusiasts, the Great Dismal Swamp National Wildlife Refuge and Lone Star Lakes Park are less than fifteen minutes away. Our hotel in Suffolk provides a number of choice amenities, including an outdoor pool and sauna, fitness center, 24-hour business center, and a free hot breakfast bar. Stay Smart at our choice hotel in Suffolk, Virginia.

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1 ／ 5

Gross bathroom shower pan. No towels or toilet paper and our trash cans were not emptied the mgr said we needed to put our own bag in the trash cans.

投稿者 Cyn rod 場所 San Antonio

Gross bathroom shower pan. No towels or toilet paper and our trash cans were not emptied the mgr said we needed to put our own bag in the trash cans. What the heck am I now working for IHG

投稿者Corporate

対象2025年3月31日

Hi Cyn rod,

I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Suffolk for your trip and for sharing your thoughts about your stay. I trust that all is well.

We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.

I hope you allow us to turn things around the next time you stay with us.

Kind regards,

Grace L.
Case Manager
IHG Hotels & Resorts Service

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0人中0人がこのコメントが役に立ったと投票しています。