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- レビューコメント数76428
- 役立ち度投票数349
- 最初のレビューコメント2017年2月14日
- 最後のレビューコメント2025年4月22日
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The Holiday Inn Express & Suites Utica is the perfect place to stay for business or pleasure. Located right off Exit 31 on the NYS Thruway. Our hotel is right next to the exciting upcoming HARBOR POINT PROJECT and less than ½ mile from downtown Utica.
Corporate travelers will appreciate the stress free commutes to Utica's exciting new construction projects which include the MVHS HOSPITAL and the CREE INC Chip fab. Utica and Hamilton Colleges are located minutes away along with SUNY POLY and MVCC college.
DELMONICO'S STEAKHOUSE and the TAVOLO restaurant which feature the world-famous Utica Greens are next door along with other great walk-able venues. After a productive day at work stretch out in our spacious rooms featuring King and 2 Queen Bedroom suites, enjoy our free complimentary internet and expansive hot breakfast. Maintain your fitness routine by running or walking on the nearby NYS Canal trail or relax in our large indoor heated pool.
全体
1 ／ 5
poor value, owe me money
投稿者 Mike26
場所 Minnesota
This review is written from personal experience. Avoid TD Travel. I had to stay at Holiday Inn Express and Suites in Utica New York. The room was booked through... The total was $1100 for four nights. Nothing special about this hotel, the room was tiny. I am owed at least one nights refund. The travel service said the hotel would take care of this, the hotel manager said to call TD Travel. Ha!
投稿者Corporate
対象2025年4月22日
Hi Mike26,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Utica for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Enjoy Gorgeous Waterfront Views of Charleston Harbor. Our beautiful Charleston, SC hotel is conveniently located off Savannah Highway and overlooks the Ashley River. Our location is perfect for guests looking for accommodations near Charleston’s best attractions. Charleston is known for its amazing history, restaurants, and shops. We offer a shuttle service to the historic Downtown Charleston area for your comfort and convenience.
Looking to enjoy a day in the sun? Folly Beach, Sullivan’s Island and Isle of Palms are all within a short drive of our amazing downtown Charleston hotel. Be sure to visit nearby attractions such as the South Carolina Aquarium, Fort Sumter, Magnolia Plantation and Gardens, Charleston City Market, or the USS Yorktown. We are conveniently located only ten miles from the Charleston International Airport. The Holiday Inn Charleston Riverview hotel provides guests with great amenities such as an outdoor pool, 1200-sq ft meeting room, Executive Board Room, a newly renovated Fitness Center, and 24-hour Business Center. Don’t forget to grab dinner and drinks at our on-site Harborview Restaurant and Lounge, located on the top floor of this 14 story Charleston hotel. You are sure to enjoy our spectacular panoramic views of the Charleston city scape and harbor.
全体1 ／ 5
Wanted This To Be Good
投稿者 Makenna
場所 Greenville, SC
We were so excited to find a spot located so close to Downtown. Unfortunately, we were met with constant smells of marijuana, mildew, and must. Our room was FULL of mold - which we only discovered once my asthma began getting bad, which never happens. We ended up finding mold covering the air vents, all over the walls, etc. Disappointed that this stay wasn’t simply more clean and pleasant! Will definitely never stay here again.
投稿者Corporate
対象2025年4月22日
Hi Makenna,
We appreciate you joining the IHG One Rewards program and thank you again for your stay with us at Holiday Inn Charleston-Riverview. We are committed to providing a memorable and inviting stay. I am sorry to learn about your experience.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
All the best,
Alice P
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Indianapolis Hotel's Convenience is Unmatched When you need more than just a bed, you'll love the convenience of the Candlewood Suites® Indianapolis Northwest hotel. Located one block east of I-465 in the city's largest business park, the hotel's suburban surroundings give you an escape from the busy city center while still providing easy access to the most popular destinations in Indianapolis, Indiana. The hotel's location is close to several area businesses like UnitedHealth Care, St. Vincent Hospital and Hewlett-Packard. Work day or night with free printing and fax services at the 24-hour business center after preparing for that big meeting in your suite. This hotel's location in Indianapolis is in Park 100, so you'll be nestled in a suburban business park and still be only minutes from downtown Indianapolis, Indiana. The hotel's neighborhood is also great for families and leisure travelers. Take the kids on a picnic in Eagle Creek Park or see where the Colts play at Lucas Oil Stadium downtown. The hotel's proximity to three major malls also means you'll enjoy premier shopping nearby. After a long day, you'll love coming back to a cozy suite. The hotel's amenities make Indianapolis a great place to call home while away on the road. Stay fit with the 24-hour fitness center. Free high-speed internet access means you'll stay connected. Plan your stay today, and "Consider Us Home."
全体1 ／ 5
Bad service.
投稿者 Mother of groom
場所 Wisconsin
No front desk attendant when major issues occurred. Room cancelations that were incorrect. Ants in rooms. Smell in hallways.
投稿者Corporate
対象2025年4月22日
Hi Mother of groom,
Thank you for staying and sharing your experience at our Candlewood Suites Indianapolis Northwest during your son's wedding. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Welcome to the Holiday Inn Express & Suites in Sulphur Springs, TX. Our hotel is located in the heart of the city, surrounded by various industries, including agriculture, manufacturing, and healthcare. Sulphur Springs is home to companies such as Grocery Supply Company, Morningstar Foods, Christus Health Hospital, and Saputo Cheese USA.
The Holiday Inn Express Sulphur Springs is within walking distance of the Hopkins County Civic Center, which hosts various events throughout the year. It is also close to the Sulphur Springs Downtown Square, where guests can enjoy shopping, dining, and entertainment. The square includes restaurants such as The Oaks Bed and Breakfast, The Corner Grub House, and The Coffee Off the Square.
The Holiday Inn Express Sulphur Springs is easily accessible from I-30. The hotel is just a few miles from Cooper Lake State Park, Coleman Park, and Southwest Dairy Farmers Museum. A short drive to the south will take you to Lake Fork, where guests can enjoy fishing, boating, and other water activities.
No matter the reason for your visit, our Holiday Inn Express & Suites is an excellent choice. We're pleased to offer modern décor, a convenient location, and great amenities, including a complimentary, hot breakfast bar, 24-hour Fitness Center, and an outdoor pool. Stay Smart when you stay with us!
全体3 ／ 5
Good for Location
投稿者 LM41525
場所 Texas
Decent hotel for a small town. Service was not always at the desk so sometimes it was hard to get things done.
投稿者Corporate
対象2025年4月22日
Hi LM41525,
Thank you for staying at the Holiday Inn Express Sulphur Springs and sharing your experience. Hosting one of our IHG® One Rewards Platinum Elite members is a pleasure, and we appreciate your loyalty.
Our goal has always been to provide our guests with the best hospitality service and exceptional guest experience and I apologize for what happened. We offer brilliant basics and a little more where it matters most, and we will use your review to implement improvements to ensure we offer a better experience for guests in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
Case Manager
IHG® Hotels & Resorts Service
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緑はどこへようこそテキサス州ボーモント旅館！ホリデイイン、プラザホテルとスイートボーモント分は、心臓からテキサス州ボーモントの上州間10 。新しく改装楽しみいただけカスケード滝のホテルでも、私たちの間でくつろいでアトリウムガーデンします。私たちの広い客室を含めると私たちの無料のワイヤレスインターネット接続には、冷蔵庫や電子レンジエグゼクティブスイートます。緑の食事をして、どこの子供たち12歳以下のいつも食べて無料です。
このボーモントホテルでのi - 10は現在、全面的に改装してから、客室公共スペースが必要です。ボーモント、プラザホテルの会議室の最大の特徴ホリデイインボーモントスペースを入れています。を超える2.2万平方フィートの会議に出席し、事前に柔軟な機能は、宇宙ホリデイインボーモントプラザ処理することができグループ10〜1500ます。周辺のホテルポートアーサー、ガルベストン、ルイジアナ州カジノ分から、これを続けてボーモントホリデイインサウスイーストテキサス州の中心にします。ビーチテキサス州、テキサス州博物館、および国家間のアクセス-私たちはすべてのこと！緑色のコールボーモントホームinsuresご宿泊ホテルに無料の交通機関を無料で心配ボーモント空港
全体2 ／ 5
In dire need of a Front Desk hiring overhaul.
投稿者 Trey
場所 Houston
Hotel itself was lovely but that was the extent of the positive. Front desk staff were unprofessional, unfriendly, lazy, and untrustworthy. I did not receive one single smile from front desk staff the entire 5 days of my stay. I was not greeted as a Platinum Rewards member and was not given the 500 bonus points I asked for. The staff were slow to respond, carrying on unprofessional and personal conversations during the check-in process. One staff member felt compelled to apologize to me stating, "I'm sorry, we ghetto over here." I frequently caught front desk staff taking naps at the desk when I needed assistance. I had to wake them up on 2 occasions. There were many parties of unruly children making noise and banging on doors late into the night and front desk staff did nothing to keep the hotel quiet. I requested a late check out on my last day. The first front desk staff member did not even make a note of this, yet assured me that I was taken care of. Not trusting her, I asked another desk worker after returning from my errand. This worker seemed to annotate my request in the computer. However, I was still disturbed twice by housekeeping on my last day which left me tired on my return drive home.
投稿者Corporate
対象2025年4月22日
Hi Trey,
I am glad to have been a host to one of our valued IHG® One Rewards Platinum Elite members. Thank you for staying at the Holiday Inn Beaumont - Plaza (Interstate 10 & Walden) for your trip and for sharing your thoughts about your stay. I trust that all is well.
Holiday Inn hotels strive to provide business and leisure travelers with dependable services, modern and attractive facilities, and excellent value at convenient locations worldwide. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring.
If you find your travels bringing you back to the area, we hope that we can have the opportunity to welcome you back!
Yours in hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Holiday Inn® York offers the perfect blend of comfort and convenience, situated less than two miles from the vibrant city centre and right next to York Racecourse, with complimentary on-site parking. With easy access to the A64 and M1, you’re just a short, 10-minute drive from iconic landmarks like Clifford’s Tower.
For an unforgettable experience, immerse yourself in York’s rich history at the York Dungeon’s thrilling live shows, only seven minutes away. History buffs will also enjoy Barley Hall, where you can step back in time and admire the detailed costumes from The Tudors and The Six Wives of Henry VIII. For those who crave outdoor adventure, the stunning Howardian Hills are just a 40-minute drive away, offering beautiful walking trails and breathtaking scenery.
Business travellers are well catered for, with three modern meeting rooms equipped with free Wi-Fi, flexible layouts, and custom catering options. In the Open Lobby, you can savour a variety of meals throughout the day, unwind with a Starbucks coffee while catching up on the latest sports events, or simply bask in the inviting atmosphere.
全体3 ／ 5
Location and Access
投稿者 Noddy1951
場所 Kent
Location for York City bus service and local pub for food were good.
投稿者Corporate
対象2025年4月22日
Hi Noddy1951,
I am glad to have been a host to one of our valued guests. Thank you for staying at the Holiday Inn York for your trip and for sharing your thoughts about your stay. I trust that all is well.
I'm glad you enjoyed your time at our hotel, even though I'm sorry we didn't meet all your expectations. The relevant groups are pleased to learn this and eager to improve and explore potential improvement opportunities. I have conveyed your feedback to the management of our hotel, and I am confident that they will always make every effort to improve your experience and serve our guests.
If you find your travels bringing you back to the area, we hope that we can have the opportunity to welcome you back!
Yours in hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Holiday Inn® Lancaster hotel is just off the M6, with easy access to the Lake District. The shops and attractions of Lancaster are a 10-minute drive away. Alternatively, leave the car in the hotel's free car park and catch a bus to the town centre from the stop outside the hotel. Lancaster Station is served by direct trains to Manchester. Blackpool Airport (BLK) is 40 minutes' drive from the hotel.
The hotel is just 20 minutes' drive from the scenic Lake District National Park. A 10-minute drive from the hotel, the 12th-century Lancaster Castle is surrounded by parkland. Nearby, the riverside Lancaster Maritime Museum occupies a former warehouse. Morecambe Bay, 20 minutes' drive from the hotel, offers coastal walks and seafront cafés. Lancaster University is easily accessible and only a 15 minutes' drive from the hotel.
Business guests are 20 minutes' drive from Heysham Power Station. At the hotel, you can host meetings for up to 100 people in seven flexible conference rooms with AV equipment and free WiFi.
In the relaxed restaurant, start your day with a buffet breakfast, or enjoy an evening meal with family or colleagues. A visit to the well-equipped gym or indoor pool helps keep you fit, before relaxing in the steam room or sauna. The hotel also has a fantastic outdoor playground to entertain younger guests.
全体1 ／ 5
Room 225 never again. Useless customer service.
投稿者 Marek
場所 Bath
There is nothing what worked properly. Fine room was not ready but offer a free drink and then waitress asked as to pay....there is nothing more embarrassing as explaining to the waitress that guy at desk told us that it's for free. Moreover I had to go to the desk and talk to him to sort it out. Worst think is that we was not even asking any expensive drinks or so just coffee or chocolate for kids ... And sleep absolute nonsense, noisy doors etc..never again this hotel
投稿者Corporate
対象2025年4月22日
Hi Marek,
Thank you for staying and sharing your experience at our Holiday Inn Lancaster. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
voco® Lythe Hill Hotel & Spa is a historic country house hotel set in 22 acres of picturesque countryside.
Whilst you’re here, relax and unwind at voco® Lythe Hill Hotel & Spa with one of our [ comfort zone ] treatments, or rejuvenate your senses in our leisure facilities.
Where corporate meets country! Whether you're simply looking for a venue to host a business meeting or are wishing to impress your guests, we have everything you need and more, voco® Lythe Hill Hotel & Spa is always a great choice for your conference, meeting, team building and away days.
The hotel is located just an hour from central London, 35 miles from Gatwick airport (LGW) and 10 minutes off the A3 motorway. Haslemere train station is 1.5 miles away, with frequent trains to London and Portsmouth.
全体3 ／ 5
Leisure centre spa
投稿者 Luuuu
場所 Bromley
Spa was not nice - very dated and I wouldn’t call it a spa. Sauna broken. No availability on treatments.
投稿者Corporate
対象2025年4月22日
Hi Luuuu,
I am glad to have been a host to one of our valued guests. Thank you for staying at the voco Lythe Hill Hotel & Spa for your trip and for sharing your thoughts about your stay. I trust that all is well.
We strive to offer a reliably different experience. I am sorry to learn what happened during your stay. I've shared your concern with our hotel management team for review to ensure necessary action to prevent the same issues from reoccurring.
I hope to get another chance to host your next stay, as we promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Wake Up Refreshed in the Heart of Austin
Start your day energized and ready to explore the vibrant city of Austin, Texas at the Holiday Inn Austin-Town Lake. Nestled along the scenic shores of Lady Bird Lake, our hotel boasts a premier location—less than a mile from the Austin Convention Center and just steps from the famous Rainey Street Entertainment District. Whether you’re here for business or leisure, you’ll love the convenience and charm of staying with us.
Breathtaking Views & Unmatched Comfort
Our smoke-free property offers stunning views of Lady Bird Lake (formerly known as Town Lake) and the downtown skyline. Business travelers appreciate being close to major companies like Oracle, Intel, the Texas State Capitol, and the Convention Center. Looking to balance work and play? Enjoy nearby outdoor adventures like biking, hiking, or kayaking—or take time to explore local landmarks like Zilker Park, the State Capitol, and the LBJ Presidential Library.
Thoughtful Amenities to Enhance Your Stay
We’re proud to offer complimentary high-speed Wi-Fi, free garage parking, a fully equipped Fitness Center, Business Center, and flexible meeting space for up to 200 guests. Take a dip in our rooftop outdoor pool while enjoying panoramic views of the lake. And when hunger strikes, The Boathouse Grill has you covered with a delicious breakfast and dinner menu designed to satisfy every appetite.
No matter what brings you to Austin, let Holiday Inn Austin-Town Lake be your comfortable
全体1 ／ 5
Uncomfortable, unclean, unfriendly
投稿者 AC1984
場所 Austin, Texas
It took over 40 minutes to check in (there were only 2 people ahead of me). I was not acknowledged at all during my wait. I was told I owed one amount but was charged another. There are two sets of elevators on opposite sides of the hotel that lead to different room numbers... they are unmaked and the check-in staff did not direct me as to which to use. The beds are SUPER hard; I felt like I was sleeping on the floor. The room was not anything like the photos... not even with comparable furniture. The staff were generally rude and unhelpful.
投稿者Corporate
対象2025年4月22日
Hi to our Valued Guest,
Thank you for staying and sharing your experience at our Holiday Inn Austin-Town Lake. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
Welcome to the Holiday Inn Express & Suites Parkersburg East, where you will find our hotel features the innovative Formula Blue concept. We are located right off Interstate 77 on Emerson Ave (St. Rt 2), making us the most conveniently located hotel for travelers in the Ohio River Valley.
Wood County, WV is home to many attractions and businesses! DuPont and the US Treasury Departments & Bureau of Public Debt are a few of the major employers in the community. With our central location, you'll find that we are just minutes away from many medical campuses such as Camden Clark Medical Center, a subsidiary of WVU Medicine.
You will also find that Parkersburg is rich with historic culture. You can dine while taking a ride on a historic Sternwheeler or go back in time at the Oil and Gas Museum and the Veterans Museum of the Mid-Ohio Valley. There are endless possibilities for the outdoors enthusiast in Parkersburg area including the many state parks such as Ohio River Islands National Wildlife Refuge, Northbend State Park, Mountwood Park and Wayne National Forest, which are only a short drive away.
Our guests will enjoy numerous amenities and accommodations including a variety of room types, an indoor pool and hot tub, on-site laundry, complimentary Wi-Fi and Express Start breakfast. Each of our rooms contains a microwave and refrigerator to make your stay more relaxing.
全体1 ／ 5
Very noisy
投稿者 Scott
場所 Lexington
I don’t know if this is an every weekend deal or not but when I was there, it was packed full of children, I could not even enjoy the pool because the children monopolized, screaming, running through the halls after 10 PM all night, stomping in the rooms above, not much
投稿者Corporate
対象2025年4月22日
Hi Scott,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Parkersburg East during your business trip. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to address this accordingly. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。