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    2017年2月14日
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    2025年4月23日
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Maryville, Missouri Hotels near Northwest Missouri State Just off US Business Highway 71 and home to Northwest Missouri State University, the city of Maryville offers hotel guests a charming college-town experience with the convenience of an array of area businesses. Guests of the Holiday Inn Express® Hotel & Suites Maryville can relax knowing that they're within walking distance of restaurants, attractions and businesses. Only minutes from companies like Kawasaki, Energizer, NuCor, Deluxe Business Forms, Robbins Lightning Protection and St. Francis Hospital, this hotel in Maryville is ideal for business trips. With 1,000 sq ft of meeting space, we have the perfect accommodations for your next event. Free high-speed, wireless Internet access is available throughout the hotel. In Maryville, there's plenty to see and do while you're here on vacation. Clients and friends love to play a few rounds of golf at the Mozingo Lake Golf Course and enjoy the beautiful scenery. If you're looking for family-friendly activities, then take the kids to fish for largemouth bass, crappie and bluegill at the Bilby Ranch Lake. After your busy day, feel free to take a dip in the indoor, heated pool or enjoy your workout in the Fitness Center. You can fill up at the Express Start Breakfast Bar with a delicious array of hot and cold favorites. Make your reservations to "Stay Smart" at our Maryville hotel today! We look forward to welcoming you.
 
全体
2 / 5
25
Disgusting elevator
投稿者 Traveler 場所 IA
The hotel needs some TLC, detailing, and cleaning. The elevator was disgusting dirty. The TV quit working in the morning. Front desk clerk said it needed to be reboot, but we were checking out. The window sill in the room was dirty.
カスタマーのアバター
投稿者
対象2025年4月23日
Hi Traveler,
We appreciate your business and continued loyalty to IHG One Rewards. Thank you again for your stay at Holiday Inn Express & Suites Maryville. While we're glad to know you found our staff friendly, I'm sorry we missed making your experience seamless.
I've shared your comments with our hotel management. I trust that they'll take the necessary actions to ensure we live up to our customers' desired upkeep and level of comfort.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warm regards,
Alice P
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Holiday Inn St. Louis - Downtown Conv Ctr located next to America's Convention Center & Dome , and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment. Our convenient downtown location is just nine blocks from Busch Stadium , home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center , home of the St. Louis Blues ! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo , and St Louis Union Station , home of the new St. Louis Aquarium . The Holiday Inn St. Louis - Downtown Conv Ctr features 293 beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed Internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art Fitness Center. We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
 
全体
2 / 5
25
Dirty and Needs Major Updating
投稿者 Felicia 場所 New Haven, Connecticut
I’ve stayed at other IHG properties in the past and this has by far been my worst experience yet. When I got to my room I noticed the toilet was running and it would not stop resulting in having to switch rooms immediately. When we got to the room that we stayed in for the duration of the stay it was nothing special. We had an interior room overlooking the indoor pool which was not ideal. With no actual window we ended up keeping the curtains shut for privacy it felt like we’re staying in a box.
The bathroom was by far the worst bathroom I’ve ever had to use at a hotel. The shower curtain was visibly dirty with yellow stains on it, the bowl to the sink was detaching from the countertop, the shower floor was discolored and peeling, to flush the toilet you had to hold the handle down the entire time until the water flushed out otherwise it wouldn’t go down, and the hair dryer had a sticky substance on it. I honestly would have felt cleaner skipping taking a shower.
Other small things in the room like the lamp shades broken and crooked by the bed could have been fixed to improve the visual appearance of the room. It’s the little details that can make or break a stay. It was also disappointing that the hotel bar/restaurant did not have better hours of operation. Overall, I would not recommend this hotel.
カスタマーのアバター
投稿者
対象2025年4月23日
Hi Felicia,
We appreciate your business and continued loyalty to IHG One Rewards. Thank you again for your stay at Holiday Inn Saint Louis - Downtown Convention Center. While we're glad to know you found our staff accommodating, I'm sorry we missed making your experience seamless.
We make an effort to ensure that relevant departments address the issues highlighted. I've shared your comments with our hotel management. I trust that they'll take the necessary actions to ensure we live up to our customers' desired upkeep and level of comfort.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warm regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Fully refurbished Marlow hotel surrounded by countryside with stunning event facilities, indoor pool & Wellness facilities. Crowne Plaza® Marlow offers upscale, lakeside accommodation within 5 minutes' drive of M40 & M4 motorways. There's ample free parking and Heathrow Airport is a 20-minute drive away. Marlow station, 3 minutes' drive from the hotel, connects to London Paddington. The Hotel's 10 flexible function suites offer 75" Samsung TV's with Clickshare Wireless Technology, AV equipment & free Wi-Fi. Winterlake Suite, offering ceiling-mounted laser projectors, state-of-art lighting and balcony area with lake views, caters for up to 450 guests making it ideal for wedding celebrations. There's a lot to explore in the picturesque town of Marlow as well as nearby Windsor, Legoland or Henley-on-Thames. A visit to our 18m indoor pool or fully equipped Life Fitness Gym can help you stay in shape before you relax in the indoor spa pool, steam room or sauna. To spoil yourself, book a relaxing massage or beauty treatment in the tranquil spa. Order from our modern British or authentic Indian menus in the sophisticated AA Rosette Glaze Restaurant. If you prefer, relax in the contemporary Aqua Bar offering quality bar meals. All guest credit cards are pre-authorised in full 24 hrs prior to arrival and 75GBP p/n for incidentals on check in. The original credit card used for prepaid bookings must be presented on arrival for pin verification .
 
全体
1 / 5
15
Appalling
投稿者 Disgusted
Me and my husband went here for our anniversary weekend. We had a lovely weekend until I received an email from this hotel at 3 o’clock on Sunday afternoon when we were nearly home. £150 has been taken out of my bank from this hotel as they had accused us of urinating in the bed. I’m absolutely appalled and disgusted with this accusation despite numerous emails and complaining to IHG who own this hotel I’ve had no joy I haven’t had my money back. They’re calling me a liar and they are now ignoring my emails. I categorically refute the allegations neither me nor my husband urinated in the bed when we left our room the bed was bone dry and the sheets were spotless apart from us having slept in them for one night. Do not use this hotel as the way they treat their client is appalling. Our weekend has now been tainted with this.
カスタマーのアバター
投稿者
対象2025年4月23日
Hello Valued Guest,

Thank you for staying at our Crowne Plaza Marlow. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Holiday Inn St. Louis - Downtown Conv Ctr located next to America's Convention Center & Dome , and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment. Our convenient downtown location is just nine blocks from Busch Stadium , home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center , home of the St. Louis Blues ! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo , and St Louis Union Station , home of the new St. Louis Aquarium . The Holiday Inn St. Louis - Downtown Conv Ctr features 293 beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed Internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art Fitness Center. We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
 
全体
1 / 5
15
Avoid This Hotel – Needs Serious Attention
投稿者 TravelRealTalk 場所 California
From the moment we stepped into our room, we knew we had made a mistake. A strong musty, old odor hit us immediately, quickly followed by the unmistakable smell of urine coming from the bathroom. Before we could even think about unpacking, we had to wipe down every surface with our own sanitizing wipes because everything felt sticky and dirty — as if the room hadn’t been cleaned since the last guests checked out.
The condition of the bathroom was even worse. The tile along the baseboards was coming loose from the wall. Paint around the shower was bubbled and peeling from the ceiling. The vanity had a makeshift plywood front that was broken and hanging off. One of the toilet bolts was missing, and two handrails were so loose they felt dangerous to even touch, let alone use for support.
We informed the front desk immediately and were told housekeeping would come to clean the room. It took three days and a second complaint before anyone showed up. When we asked housekeeping directly, we were told that no service order had ever been created — which explains the delay.
Other issues continued to pile up. The TV in our room appeared to be on its last leg, with large bright circles on the screen making it hard to watch anything comfortably. The elevators were filthy, with one missing a railing that looked like it had been broken off for some time. We also discovered that every single ice machine in the building was out of order — we had to check each floor ourselves to find that out.
The final straw? On our last day, while sitting by the pool, a giant cockroach casually strolled past us. When we alerted the front desk, one staff member admitted that they’d unfortunately seen them there before.
To be fair, the hotel staff themselves were the only redeeming part of our stay. They were kind, fun, and engaging — but even the best staff can’t make up for such a poorly maintained and unsanitary property.
I would not recommend this hotel to anyone, under any circumstances. There are too many issues here to overlook. Spend your money somewhere else — this place is in desperate need of a complete overhaul.
カスタマーのアバター
投稿者
対象2025年4月23日
Hello TravelRealTalk,

Thank you for staying at our Holiday Inn Saint Louis - Downtown Convention Center. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the newly renovated Candlewood Suites NE Stafford. We offer rooms with modern amenities a countertop stove, fully equipped kitchen with all the utensils you might need, a microwave, and a full-size refrigerator. You can easily do your laundry any time of the day (or night) in our courtesy laundry room, you can also buy detergents, Clorox and fabric softener at our convenient front desk store. Please enjoy our well-equipped gym open 24 hours a day, even on the weekends!!
 
全体
2 / 5
25
Great hotel, great location but bad customer
投稿者 Jean 場所 Atlanta, NY
Hotel is in an amazing location. Everything nearby. But the staff will ruin your stay. They are extremely cheap.
カスタマーのアバター
投稿者
対象2025年4月23日
Hello Jean,

Thank you for staying at our Candlewood Suites Houston - Stafford. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
Our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center. Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina. The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events. We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
 
全体
3 / 5
35
Did not meet my Holiday Inn expectations
投稿者 Scott s 場所 Houston, TX
Upon arrival, I wasn't sure where the check-in desk was. I entered through what I thought was the front door but it was a side entrance. The lobby is very nice and well decorated. I was not greeted at the front desk-had to wait for the next available staff person. He was friendly enough. Another young lady helped me check in and was somewhat friendly. The room was clean but the bath could have used a little TLC. I forgot my shampoo and the ones provided in the room were skimpy at best. The shower could have been cleaner and better taken care of. AND, I had to pay for parking in the attached garage. No available free parking that I could tell.
カスタマーのアバター
投稿者
対象2025年4月23日
Hello Scott s,

Thank you for staying at our Holiday Inn Corpus Christi Downtown Marina. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Discover the perfect blend of style and convenience at Holiday Inn® Chicago O'Hare – Rosemont, a dual-brand hotel with Staybridge Suites. Located near O’Hare International Airport, our award-winning hotel offers easy access to Downtown Chicago, exceptional dining, major event venues, and top attractions like Allstate Arena, Donald E. Stephens Convention Center, The Dome at Parkway Bank Sports Complex, Rivers Casino, and Rosemont Theatre. Plus, our complimentary airport shuttle makes travel effortless. Savor classic Midwestern dishes at Land & Lake Rosemont, our full-service restaurant, where kids under 12 eat free, enjoy an afternoon pick-me-up at our coffee bar, or opt for “Knock and Drop” room service. Take advantage of exceptional on-property amenities, including a heated indoor pool, fitness center, lobby “Living Room”, and free Wi-Fi. Our event facilities provide the perfect setting for corporate gatherings, family reunions, and elegant weddings, with expert planning and catering services. At the end of the day, unwind in spacious guest rooms with premium bath amenities. Whether traveling for business or leisure, we provide everything you need for an elevated stay in Rosemont.
 
全体
3 / 5
35
Pay for food and parking
投稿者 K Cummings 場所 Omaha, NE
Misleading online description. Rooms need maintenance. Check-in got messed up by clerk so then in the middle of the night security came. Just a mess. Not like other holiday inns.
カスタマーのアバター
投稿者
対象2025年4月23日
Hi K Cummings,
Thank you for staying at Holiday Inn Chicago O'Hare – Rosemont. We truly appreciate your business and your continued loyalty to IHG One Rewards. We strive to meet the level of convenience every guest expects from an IHG® Hotels & Resorts property. I am sorry your stay was not as expected.
Your feedback is important to us, and I noticed you submitted two reviews regarding your stay. I’ve shared your comments with our hotel management team and also sent you an email to further discuss your concerns. We trust the team will take the appropriate steps to address the issues raised and ensure a better experience moving forward.
It was a pleasure hosting your visit, and we hope to provide you with a more positive stay in the future.
All the best,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Discover the perfect blend of style and convenience at Holiday Inn® Chicago O'Hare – Rosemont, a dual-brand hotel with Staybridge Suites. Located near O’Hare International Airport, our award-winning hotel offers easy access to Downtown Chicago, exceptional dining, major event venues, and top attractions like Allstate Arena, Donald E. Stephens Convention Center, The Dome at Parkway Bank Sports Complex, Rivers Casino, and Rosemont Theatre. Plus, our complimentary airport shuttle makes travel effortless. Savor classic Midwestern dishes at Land & Lake Rosemont, our full-service restaurant, where kids under 12 eat free, enjoy an afternoon pick-me-up at our coffee bar, or opt for “Knock and Drop” room service. Take advantage of exceptional on-property amenities, including a heated indoor pool, fitness center, lobby “Living Room”, and free Wi-Fi. Our event facilities provide the perfect setting for corporate gatherings, family reunions, and elegant weddings, with expert planning and catering services. At the end of the day, unwind in spacious guest rooms with premium bath amenities. Whether traveling for business or leisure, we provide everything you need for an elevated stay in Rosemont.
 
全体
3 / 5
35
5 star lobby, 3 star room
投稿者 K Cummings 場所 Omaha, NE
Hotel details are misleading. You will pay for food, parking. Lobby is nice but room was not up to date. Cleaning staff cleaned the room well but maintenance needed done. Of booking got messed up. Instead of one reservation, there was 2. In the middle of the night security knocked on our door and opened it. Thankfully it was clipped up top. Woke up my kiddos. Then they called 3 times in the middle of the night to get a credit card number even though we already gave them it multiple times the night before and day we checked in (yes we had money. It was due to them not checking us in correctly) Just very stressful trip. Not like other holiday inn stays. Which I could get a refund.
カスタマーのアバター
投稿者
対象2025年4月23日
Hi K Cummings,
We appreciate your business and continued loyalty to IHG One Rewards. Thank you again for your stay with us at Holiday Inn Chicago O'Hare - Rosemont. We take pride in making your stay inviting and memorable. I am sorry we missed making your experience seamless this time.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warm regards,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the new Holiday Inn Express and Suites Carrollton , Georgia. Carrollton’s newest and most modern hotel is nestled among the best shopping and dining in town. The hotel is centrally located just minutes from the University of West Georgia and Historic Downtown . Continue your journey by attending an event at The Maurice K. Townsend Center for the Performing Arts . The proximity of our Holiday Inn Express and Suites is ideal for our business travelers to access many nearby companies including Southwire, Greenway, Tanner Health Systems, Pilgrim Pride and Decostar . For those thrill seekers, we are a mere 12 miles from Historic Banning Mills, which has the world’s highest climbing wall and the longest zip line course in Georgia. During your stay, venture out to Little Tallapoosa Park where you will find 256 acres to explore. Break out your hiking boots and challenge yourself to cover almost 7 miles of natural trails. Our free hot complimentary breakfast features the delicious pancakes and the awesome world famous cinnamon rolls. Guests can also experience our onsite health club which is fully equipped with state of the art equipment. This newly designed conditioning area was developed with your health and wellness in mind. Our friendly and courteous staff will do whatever it takes to make your stay at Holiday Inn Express and Suites Carrollton a relaxing and memorable one.
 
全体
3 / 5
35
More qualified staff or training regarding the money
投稿者 Diane Russell 場所 Phenix City Alabama
Would like answers on my money
Our visit to Carrollton was coordinated for us. Although the staff was polite, they appeared to be inexperienced. The manager notified us of a $50 holding fee, would be credited at checkout, which was not reimbursed at checkout. There is currently a pending payment of $201 that I do not owe on my bank account. The staff claims they are unable to remove the charge, stating it is not visible on their system. This experience is not representative of the typical Holiday Inn standard. As a Gold IHG member, I would appreciate confirmation of whether my stay was credited. Could you please look into this matter and provide a status update?
カスタマーのアバター
投稿者
対象2025年4月23日
Hi Diane Russell,
We appreciate your continued loyalty to IHG One Rewards. Thank you for your stay with us at Holiday Inn Express & Suites Carrollton West. We aim to offer an engaging place to rest and recharge. I am sorry we missed the mark this time.
I've shared your feedback with our hotel management team and have taken steps to ensure the appropriate departments address the concerns you’ve raised. Also, I've emailed you to discuss the matter further.
Pleasure once again to host your visit. We look forward to sharing a more positive experience on your next stay.
All the best,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
The smartest travel plans begin with our renovated Formula Blue design Dieppe hotel. Experience renovated accommodations at our Dieppe hotel near the Greater Moncton International Airport (YQM) with a completely new look. Our guest rooms include a 42” flat screen LED TV, new carpeting, dressers, furniture, high quality bedding, pillows and safes. Within five kilometers of our hotel in Dieppe are Caledonia Industrial Park and Dieppe Industrial Park, which are home to a number of different corporations and businesses. Other businesses, including J.D. Irving, Master Packaging and Imperial Manufacturing, are less than a kilometer away. Our Dieppe airport hotel offers easy access to some of the area's biggest attractions. Magnetic Hill Zoo, Capital Theatre and the Casino NB are less than 18 km away . You can enjoy a relaxing day at USVA Spa or go shopping at Dieppe's finest shopping mall, Champlain Place. Both are within ten kilometres of our Dieppe hotel. Enjoy a day trip to Fundy National Park within 90 km, the park showcases a rugged coastline which rises up to the Canadian Highlands, the highest tides in the world. Our hotel offers a free 24-hour airport shuttle service. We feature an indoor Salt Water Mineral pool with no added chlorine, as well as Fitness and Business Center. Stay Smart with us to see why the smartest travel plans begin with our Dieppe hotel.
 
全体
1 / 5
15
shuttle issues, staff indifference
投稿者 MilSt
Called twice for shuttle pick up from airport (2 km distance), On second call, person responding ( who didn't even identify the hotel on picking up) claimed shuttle had already picked up another passenger and had waited ~10 min. Did not see vehicle at any time at pick-up area. Staff said shuttle would return within 10 min. Left airport by taxi 15 min later no shuttle (at ~ 1 am, empty airport).
Staff on check in disinterested, no queries on client issues or concerns, no recognition of RC status or benefits. Same indifferent attitude by other staff on check out, only question was whether I wanted my invoice or not.
カスタマーのアバター
投稿者
対象2025年4月23日
Hi MilSt,
Thank you for staying at our Holiday Inn Express & Suites Dieppe Airport. A pleasure having you as one of our IHG One Rewards Gold Elite members since 2009.
Providing excellent service and accommodations is our priority. I’m sorry for the issues you encountered during your stay. I've communicated your feedback to our hotel management and trust that this will be discussed with the team to identify the areas that require improvement. I have also sent you a private message to discuss your experience further.
Again, thanks for the feedback. We hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。