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    2017年2月14日
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    2025年4月24日
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Let us show you what True Hospitality is all about! As an IHG 2024 Torchbearer Award winner we can provide you with a night of rest & relaxation or somewhere to regroup as you head out to one of the many cultural / sporting events happening in Lakeland. Come and enjoy what Holiday Inn Express & Suites - Lakeland South has to offer. We are at the center of it all. With easy access to I-4 and all main highways in the Lakeland, Winter Haven, & Metro area, we are sure to provide an excellent location for all your needs. Lakeland South will surely welcome you with all the expected amenities that make a great Holiday Inn Express & Suites. From our fresh and exclusive Cinnamon Rolls to our complimentary IHG Rewards wireless internet, we are equipped to accommodate both our business travelers and leisure guests. Within 45 minutes or less, you will find access to some of the world’s biggest and best amusement parks like Walt Disney World, Busch Gardens and Legoland. The Lakeland Downtown area will favor foodies offering a variety of excellent restaurants with al fresco dining, fusion cuisine or food truck rallies. If treasure hunting is more to your liking there are plenty of antique stores to visit and enjoy. Sporting enthusiasts can be part of the many events and competitions held at the Lakeland Center or the Joker Marchant Stadium including the Spring Training season for the Detroit Tigers.
 
全体
1 / 5
15
Way way way too much fragrance in the entire hotel.
投稿者 Tan123 場所 Florida
Stay away unless you enjoy sleeping while getting suffocated with VERY heavy toxic perfume smells. I have been a member for a while and this must be a new thing that ALL Holiday Inn’s have started to do, but frankly it’s become too annoying for myself and my family. We will no longer stay and support hotels that poison their guests. The second you enter the Holiday Inn you get slapped with a heavy cheap smelling perfume. You enter the room and it’s the same story, even worse, there are absolutely no windows for you to get any fresh air. We did not get any rest as I was swallowing perfume all night long and my husband’s throat was irritated. How can one relax at your hotel when their eyes and throat burn from your “scents” that’s you’re spraying in through the vents?! The manager stated that the level of perfume they spray is “as per their hotel guidelines.” The manager was very polite and helpful, she got us another room, but it smelled just as bad. Nothing the staff can do since this is out of their control. If the head owners read this comment, my questing to you is why would you poison your guests like this? What’s the goal here? It’s not relaxing, it’s not therapeutic and ITS NOT NECESSARY. You’re disrupting everyone’s hormones and health. Shame on you. After leaving the hotel, the scent continued to linger in my nose, throat and entire body for the remainder of the day, anything I drank had a hint of the hotels perfume. Worst stay ever. Definitely don’t recommend.
カスタマーのアバター
投稿者
対象2025年4月24日
Hello Tan123,

Thank you for staying at our Holiday Inn Express & Suites Lakeland South. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and I'm sorry to learn about what happened. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Blend work, travel, and culture seamlessly at Crowne Plaza® Milwaukee South, located just off I-94, less than three miles from General Mitchell International Airport and 10 miles from downtown. Stay close to top area attractions like the Milwaukee Art Museum, Grant Park Beach, and the Harley Davidson Museum. Attend major events and music festivals like Milwaukee's Summerfest and the Wisconsin State Fair, minutes from our hotel. Our luxury accommodations are perfect whether you are traveling for business or leisure. Plan events in 22,885 sq. ft. of event space with 11 distinct spaces and a two-hour response guarantee. We offer upscale amenities like a free airport shuttle, an indoor pool, a Fitness Center, a 24-hour Business Center, and Crowne Plaza's Sleep Advantage® Program.
 
全体
2 / 5
25
Customer service
投稿者 Bebo 場所 Milwaukee
They greeted OK lady recognized me as a rewards member
カスタマーのアバター
投稿者
対象2025年4月24日
Hello Bebo,

Thank you for staying at our Crowne Plaza Milwaukee South. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Our Pampa, Texas hotel provides excellent facilities . Welcome to our choice Holiday Inn Express Hotel & Suites Pampa, 100% non-smoking, located right next to the Pampa Regional Hospital. Vacationing families will love staying at our hotel in Pampa, Texas, located just off Highway 70, because we are convenient to several local attractions. The Gray County Fairgrounds, the White Deer Land Museum and Hidden Hills Public Golf Course are all nearby. Other activities include the Recreation Park Lake, Harvester Lanes and the Gray County Wildlife & Birding Trail. Business travelers will appreciate the close proximity of our hotel located near National Oilwell Varco. Situated in a peaceful area central to the oil industry, our Pampa, TX hotel offers a great location near many large businesses. Nearby companies include Halliburton, Pampa Regional Hospital, Celanese Chemicals Division and the Cabot Corporation. In addition, we provide a business center with a fax machine, copier, printer, an available computer and free high-speed wireless Internet access, so you can stay in touch while on the road. During your stay at our Pampa, Texas hotel, enjoy our quality amenities, including a heated indoor pool with spa, a modern fitness center and the delicious complimentary hot breakfast bar. Book your reservation now to take advantage of our great Pampa hotel deals and rates. We look forward to seeing you.
 
全体
2 / 5
25
Overall 1 star
投稿者 Dakota Butler 場所 Berryville, AR
There is several issues that I am not pleased with for the money. Water pressure was bad. The shower head was falling out of the wall. The faucet to send water to the shower head was leaking so bad it wasn't able to make it up to the shower head most days. The pillows that said soft on the pillow case were hard as a rock. The pillows with firm on the pillow case were also hard as they should. The alarm clock buzzed all night. I ended up unplugging it from the wall. An outlet with four plug ins at the desk was falling out of the wall. The room window whistled so bad from the winds, that it made it hard to sleep.
カスタマーのアバター
投稿者
対象2025年4月24日
Hello Dakota Butler,

Thank you for staying at our Holiday Inn Express & Suites Pampa. We appreciate your loyalty as an IHG® One Rewards Platinum Elite member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Proudly introducing the brand new Holiday Inn Express & Suites Brandon. Our beautiful hotel is in the heart of Brandon, MB, Canada. Conveniently located across the street from Keystone Center, Brandon’s major convention and exhibition centre. We are steps away from many businesses, shopping and a great variety of restaurants. Our central location awards guests easy access to all Brandon has to offer. Guests can enjoy a wide range of amenities including complimentary hot breakfast. Featuring our signature cinnamon rolls, world famous pancake machine, indoor pool, Fitness Centre, guest laundry, Business Centre and complimentary high-speed Wi-Fi. Holiday Inn Express & Suites Brandon has everything you need to get out there rested, refreshed and ready for anything. Stay Smart and get ready to be your best.
 
全体
3 / 5
35
Clean, comfortable, friendly staff.
投稿者 Passingthru 場所 Manitoba
Lovely hotel. Very clean rooms!
I was surprised to find that the toilet paper is VERY low quality. This may sound petty, but it is something that can easily be fixed. Considering the rates, I feel this should not have been an issue.
There is definitely a problem with the television, that we did mention to the front desk. The attendant was very kind and came directly to our room to check it out but was unable to fix the problem because the settings on the tv are locked and apparently, the hotel does not have access to the code.
Again, this issue could have easily been dealt with, if we could have accessed the "settings" on the television.
The continental breakfast "looked" amazing! 😋Unfortunately, there was some kind of sports tournament happening on the weekend of our stay, so we were unable to access/enjoy this amenity.
We came down for breakfast and they had completely taken over the area! It was a challenge to actually get close to the counter. EVERY table was taken by someone in their group. They were completely spread out across the entire dining area. 2 children sitting alone, at a table that seats 4. 3 adults sitting at a table that seats 6. Adults with their feet up on an empty chair. Almost every occupied table had empty seats at them, so technically we could have sat down to eat at a table, but we would’ve had to sit separately, with strangers. No thanks. (we ate in the entrance beside the check in desk, bent over, eating on a side table)
We observed other guests entering the dining area and then just leaving because there was no room to sit together.
It is unfortunate that these adults were not considerate enough to realize there were other guests in the building (this seems to be their general mentality).
Again.... there is a simple solution to this problem. The hotel knows how many guests in their group, and could suggest that they occupy a specific area. The hotel could place some sort of reserved signs on a few of the tables, so that other patrons could actually enjoy the continental breakfast as well. 🤷‍♀️
I understand that the location of this hotel is ideal for groups like this one, that being said....
We paid the same rates for our room as they did.
We should be allowed to, comfortably, take advantage of the same amenities the hotel has to offer.
Loved the hotel, but in the future, I will definitely inquire if there are any large groups in the hotel, before booking a room.
カスタマーのアバター
投稿者
対象2025年4月24日
Hi Passingthru,
Thank you for staying at our Holiday Inn Express Brandon and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
While I am glad you appreciated the room's cleanliness, I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Newly Renovated Holiday Inn Express Winchester S, Stephens City, VA is open and we are here to accommodate you with our new modern facility that focuses on your real world needs. Nestled in the heart of Virginia’s Shenandoah Valley, our convenient and accessible location puts you in the mix of all area industry, recreation, academics (Shenandoah University and Lord Fairfax Community College), and dining. Located directly off interstate 81, we are in walking distance to local restaurants. Whether you are visiting the Warren County Power Station, Virginia Inland Port, Stowe Woodward, Carmeuse Lime and Stone, Thermo Fisher Scientific or another local industry you will find our hotel to be the perfect host location. Situated amongst the peaks of the Beautiful Blue Ridge Mountains the scenery itself is breathtaking. With deep historical roots, we are home to country singer Patsy Cline, multiple of the most notable battlefields of the Civil War and the private office of Founding Father George Washington. Enjoy one of the five golf courses located only minutes from the property or enhance your palette at one of Virginia’s award winning wineries. With over 100 attractions near the hotel we are your vacation headquarters. We Are More Than A Hotel… We Are A Partner In Business, Family, and Fun!
 
全体
3 / 5
35
Hotel is rundown and needs to be updated. Bed was comfy but pillows were flat and lifeless. Bathroom fixtures are also old and tired to include crac
投稿者 vinnievincent 場所 Bedford, NH
Hotel is old and tired and needs to be updated. Breakfast was sparse - the normal hot food was there but the sides were sparse and the pancake machine was dead.
カスタマーのアバター
投稿者
対象2025年4月24日
Hi vinnievincent,
Thank you for choosing our Holiday Inn Express Winchester South Stephens City and for sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Platinum Elite members.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
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Welcome to the Holiday Inn St. Louis - Downtown Conv Ctr located next to America's Convention Center & Dome , and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment. Our convenient downtown location is just nine blocks from Busch Stadium , home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center , home of the St. Louis Blues ! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo , and St Louis Union Station , home of the new St. Louis Aquarium . The Holiday Inn St. Louis - Downtown Conv Ctr features 293 beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed Internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art Fitness Center. We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
 
全体
3 / 5
35
Great location
投稿者 Domino Da Diamond Prince 場所 East Saint Louis
The rooms were beautifully decorated, tho extremely too small for cost. the breakfast was delicious, and the location was perfect for exploring the city. We especially appreciated the helpfulness of the front desk staff. The only minor drawback was some street noise coming from the nearby Washington Ave night. It was terribly loud, but we didn't find it too distracting. Despite this, we would highly recommend
カスタマーのアバター
投稿者
対象2025年4月24日
Hello Domino Da Diamond Prince,

Thank you for staying at our Holiday Inn Saint Louis - Downtown Convention Center. We appreciate your loyalty as an IHG® One Rewards Silver Elite member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Stay Smart at Our Hotel Near Nellis Air Force Base At the Holiday Inn Express® hotel in Las Vegas, we make sure you have everything you need to enjoy your trip. Conveniently located outside Nellis Air Force Base, our beautiful accommodations offer comfortable amenities and professional service, perfect for all travelers. Our Las Vegas hotel's location is near several area businesses, including Boeing, SAIC, Bechtel, Western States and Frehner Construction. We are also close to North Beltway Business Park and Raceway Business Park. You can stay connected with great business amenities like free high-speed Internet access and a business center, and you're welcome to utilize the 850-square foot-meeting room, which is ideal for any events or meetings in Las Vegas. This hotel's close proximity to local attractions makes us the perfect choice for leisure travelers, as well. We are just three miles from the Las Vegas Motor Speedway, and we offer truck and RV parking at no extra charge. Guests will also find other popular attractions near our location, including the Las Vegas Strip, Sunrise Vista Golf Club and the Las Vegas Premium Outlets. During your stay, be sure to take advantage of all the conveniences available at our hotel in Las Vegas. Get an invigorating workout in our fitness center or enjoy a relaxing swim in the outdoor pool. And, in the morning, come to the lobby to try our complimentary Express Start Breakfast Bar.
 
全体
3 / 5
35
Dated hotel
投稿者 Moneyman 場所 Indianapolis, IN
Room very dated, poor condition (wallpaper peeling), mediocre breakfast, although breakfast room itself was good. Location good for Nellis AFB but nothing else. No good restaurants around, neighborhood a bit rough. Staff was good.
カスタマーのアバター
投稿者
対象2025年4月24日
Hello Moneyman,

Thank you for staying at our Holiday Inn Express Las Vegas-Nellis. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Relax + Recharge at our Grapevine TX Hotel Welcome to the Holiday Inn Express & Suites DFW Airport-Grapevine hotel! We look forward to making your visit memorable and stress free. Business travelers can enjoy the convenience of proximity to nearby companies including CAE Training Center, Flying Food, Eaton Corporation, and CEVA Logistics. Our 100% smoke-free hotel is great for corporate and leisure travelers due to ease of access to the Dallas/Fort Worth International Airport , accompanied by complimentary shuttle service. Centrally located between Dallas and Fort Worth, Grapevine is the perfect place to stay! Enjoy free breakfast and parking, complimentary Wi-Fi and a 24 hour Business Center can keep you productive while away from the office. Our Grapevine hotel is near great entertainment, such as Main Event, Cinemark , amazing stores at Grapevine Mills Mall , as well as delicious dining in historic downtown Grapevine . From wine tastings at 8 of the different wineries in the area and sports fans enjoying AT&T Stadium , leisure travelers never have a shortage of local attractions. Once you're ready to relax, we offer an outdoor pool, whirlpool and children's pool, and a 24 hour Fitness Center with state-of-the-art equipment, along with our suite shop with drinks, snacks, & items for your convenience. Come enjoy what Grapevine and the Holiday Inn Express – DFW Grapevine has to offer!
 
全体
3 / 5
35
Housekeeping
投稿者 Sd3205 場所 Trophy club tx
I like this hotel because it's one of the very few that actually have jetted tubs in the rooms and a hot tub outside that works but I'm giving the review I am simply because if you plan on sleeping in don't go here check out is at 11:00 right I didn't ask for a late check out nothing like that 11:00 is when I'm expecting to leave at 9:00 a.m. housekeeping starts knocking on the door open in the door and they came back every 30 minutes housekeeping I'm like I'm still here hello way to have the initiative but at least make sure your guests are gone before you start knocking on their doors and trying to enter the room 2 hours before check out come on
カスタマーのアバター
投稿者
対象2025年4月24日
Hi Sd3205,
I appreciate you being one of our valued IHG One Rewards members. Thank you for choosing our Holiday Inn Express DFW Airport Grapevine and for sharing your feedback. I trust that all is well.
We always want to offer top-notch service and accommodations. I'm sorry to learn about your experience. I have informed our hotel team regarding your post. I am sure they'll use this as a coaching point to provide better service and use this as a reference for improvement.
I hope you can give us another opportunity to provide you with the best customer service that you deserve.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to voco Manchester - City Centre, where thoughtful touches and modern charm meet in the heart of one of the UK’s most vibrant cities. Whether you’re here for business, leisure, or a bit of both, our 189 stylish bedrooms are designed to provide comfort, convenience, and a touch of luxury. Our unstuffy approach ensures your stay is as relaxed as it is memorable. Dine on seasonal British cuisine with a creative twist at Runyon’s Restaurant, or unwind in the bar with a signature cocktail or a quiet coffee. Our versatile spaces adapt seamlessly to your needs, from casual catch-ups to focused work moments. Step outside, and you’ll find Manchester’s best at your doorstep. Explore Canal Street and Sackville Park, both just 100 meters away, or head to the Northern Quarter for live jazz, eclectic dining, and late-night venues. Spinningfields offers a stylish alternative, perfect for a leisurely stroll or an alfresco meal. With Manchester Piccadilly Station just 500 meters away and easy access to Manchester Oxford Road and Victoria stations, getting around is a breeze. Plus, three large public car parks within a two-minute walk make arriving by car equally stress-free. At voco Manchester - City Centre, we blend convenience, charisma, and comfort to make every stay extraordinary.
 
全体
2 / 5
25
The overall experience was serviceable, but the execution lacked the polish I’ve come to expect from voco.
投稿者 JackA
Chose it for the brand and the location. I’ve stayed at voco hotels before and had wonderful experiences, so I came in with high expectations. Unfortunately, this experience was a bit complicated.
Check-in: Efficient and my IHG status was acknowledged, but the reception felt notably colder than other voco stays - less personable, more procedural.
Room: The room was well-lit, but the toilet hadn’t been flushed before I arrived, and the kettle had visible scale. The beds were two singles pushed together, and the duvet was zipped in the middle. I'd say it was functional and reasonable, but not exactly comfortable.
Dinner service was a mix: the wait was long, but once seated, staff were attentive and double-checked dietary notes, which I quite appreciated. Still, the food was overly salty, and the Caesar salad variation (Parma ham instead of bacon) felt heavy and unbalanced.
Breakfast service was slow both mornings. Ordered the egg royale, but it was so salty to finish it, with large crystals of salt on the smoked salmon. Additionally, after switching tables to avoid noisy neighbours, I kept getting brushed by a staff member passing behind me, it was a small but frustrating detail.
Some small incidents were fixed well: On my second day, housekeeping took the card I left in the power slot (it wasn’t a spare), removed the water from the kettle and coffee machine, replenished pods but not tea bags. Plus, there was left in-room dining trays from other guests in the hallway for hours. I also got trapped in the shower room once due to the door that jammed shut. After reporting the issue, it was repaired quickly, and I appreciated the front desk staff for resolving it efficiently and professionally.
Checkout: smooth and warm.
Overall, the inconsistency in service and attention to detail made this stay fall short of voco’s usual standards. I’d prefer to see improvements if I visit Manchester again at some point.
カスタマーのアバター
投稿者
対象2025年4月24日
Hi JackA,
Thank you for staying at our voco Manchester City Centre and sharing your feedback. I appreciate you being one of our valued IHG One Rewards Silver Elite members. I trust that all is well.
We aim to elevate our guests' experience by providing attentive service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni. Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar. Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space an 17 function rooms, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
 
全体
1 / 5
15
Not worth your money
投稿者 Kris 場所 New York
Do not stay at this hotel. Room had no hand soap or body wash. No refrigerator, no microwave. Could not get anyone to bring me soap. No ice. The only positive is its proximity to MARTA station and Georgia Tech.
カスタマーのアバター
投稿者
対象2025年4月24日
Hi Kris,
Thank you for staying at our Crowne Plaza Hotels & Resorts Atlanta Midtown and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Silver Elite members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。