Welcome to avid hotel Van Horn in Van Horn, Texas. Only a short drive from Clark Hotel Museum, Municipal Golf Course, and Guadalupe Mountains National Park, our hotel is conveniently located whether traveling for business or leisure.
At avid hotels, we understand what’s important for everyday travel. Enjoy complimentary parking, Wi-Fi, and 24/7 freshly ground bean-to-cup coffee. Find your everyday essentials at our 24hr market. Start your mornings right with our complimentary, high-quality grab-and-go breakfast, offering a variety of options to fuel your day.
Welcome to avid hotels. We focus on the essentials that make a difference. Enjoy your stay at avid hotel Van Horn in Van Horn, Texas.
My husband and I had just had a wonderful five days in Texas after visiting grandkids and seeing bluebonnets. We were headed home to Albuquerque and got as far as Van Horn (where neither of us had ever been). We attempted to check in at the Holiday Inn Express (where we had stayed the previous couple of nights in Dallas and Fredericksburg) but they were completely booked and they recommended the Avid across the parking lot. We have stayed at many IHG hotels during our many years of travel. We are seniors and asked for a senior rate and were told there was not one, and there were only two rooms left for the evening. The Avid is clearly very new. The room was clean and comfortable. We were disappointed in the price (over $300 for one night), the staff was very inattentive (and in some cases rude), there was not even a paper or plastic cup in the room for a drink of water, the breakfast was not up to IHG standards, the coffee and juice machines were both out of order so we could have neither. We even thought the hotel might have just opened the day before given the lack of service and amenities. Needless to say we were very disappointed. BTW the printer at checkout was not working in order to provide a receipt. It finally started working before we left.
投稿者Corporate
対象2025年4月24日
Hi Misa,
Thank you for staying at avid hotels Van Horn and sharing your experience. We appreciate you for choosing IHG® Hotels & Resorts as your travel partner.
We aim to make your stay welcoming by providing excellent service and meeting the highest lodging standards. I apologize for not meeting your expectations. We appreciate any feedback we receive because we know it enables us to fulfill our goal of creating amazing hotels that guests enjoy, and I have sent your comments to the hotel management.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Off I-95, Our Boston area hotel is located in Dedham and is the ideal location for tourists, corporate travelers and families alike!
With our address, you are very short walk to Legacy Place ; which is across the street and features dozens of shops, restaurants and entertainment. Gillette Stadium , home of the New England Patriots , is 19 minutes away. Or take a short trip to Cape Cod from our South of Boston location.
The hotel is conveniently located less than a mile from the Dedham Corporate Center Commuter Rail with train service straight into Boston making this an ideal location to visit the Boston Red Sox at Fenway Park or the Boston Bruins and Celtics at TD Garden .
Bring the family! Our hotel is family-friendly, and our guests love our large, indoor pool! Kids Eat Free* in the Nook Restaurant at the Holiday Inn Boston-Dedham. Bamboo Restaurant is on-site and offers lunch, dinner, and cocktails.
In addition to our ideal location, the Holiday Inn Boston-Dedham offers inviting amenities that appeal to all of our guests-from children to business travelers! Some of our features include complimentary parking, complimentary Wi-Fi, a 24-hour fitness center, mini-refrigerators in all guest rooms and 7 meeting rooms with a total of 8,000 square feet of modern, flexible meeting space. Let our Event Planners assist you with a successful event in a convenient location!
Do not stay here it's a migrant hotel The are weired people in the hotel and the pool is not open for many months
投稿者Corporate
対象2025年4月24日
Hi Kona,
Thank you for staying at Holiday Inn Boston-Dedham Hotel & Conference Center and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Platinum Elite members, and we are grateful for your continued loyalty since 1998.
We aim to make your stay welcoming by providing excellent service and meeting the highest lodging standards. I apologize for not meeting your expectations. We appreciate any feedback we receive because we know it enables us to fulfill our goal of creating amazing hotels that guests enjoy, and I have sent your comments to the hotel management.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Welcome to the top ranking Holiday Inn Express in the state of Kansas!
Wichita's newest and most modern Holiday Inn Express is nestled in the rapidly developing south Wichita area. The hotel is centrally located just minutes away from Interstate 35 and the 135 and 235 interchanges.
Business travelers will benefit from the proximity of our Holiday Inn Express to many nearby companies including, Spirit, Boeing, McConnell Air Force Base, Pepsi Cola, Cessna, Bombardier, Case New Holland and Flight safety.
Our nonsmoking, no pet, Holiday Inn Express Wichita South offers easy access to attractions including the Kansas Aviation museum, Wyldwood Cellars, Kansas Star Casino, Intrust Bank arena and Tanganyika Wildlife Park.
Hotel guests can enjoy a plethora of amenities including family friendly accommodations, indoor pool, sundry shop, flexible meeting space and 24-hour Business Center. Be sure to start each day with Express Start breakfast buffet. Guests can also experience our onsite Fitness Center fully equipped with state of the art designed with your health and wellness in mind. When it's time to get connected we know what you need, free wireless high-speed Internet, cable, sports and movie channels. When those late night cravings hit be sure to visit our sundry shop and grab a treat. At the newly built Holiday Inn Express Wichita South, you can expect more.
Hitel was not maintained well. Dirty and shotty repair all over the hotel. When I checked in the assigned me room 205. We went to our room and walked in and that room was already assigned to someone else sitting in the room relaxing. Kind of scary this could happen. Would not recommend this hotel to anyone. Stay away.
投稿者Corporate
対象2025年4月24日
Hi IHG Gold Member,
Thank you for staying at our Holiday Inn Express Wichita South during your leisure travel. We appreciate you for being one of our IHG One Rewards Gold Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
The Holiday Inn Express San Pablo is your Gateway to possibilities connecting Northern California within reach.
Linked to Interstate 80, the Holiday Inn Express® San Pablo is the Bridgeway to Oakland, San Francisco, Berkeley, Richmond, Vallejo , the world renowned Sonoma and Napa Valley .
Both perfectly suited for business and leisure travelers, guests of the Holiday Inn Express® San Pablo can visit key attractions such as: San Pablo Lytton Casino, Rosie the Riveter/ World War II Home Front National Historical Park and the SS Red Oak Victory Battleship .
Let the Holiday Inn Express® San Pablo provide flexibility for a day excursion. Try Fury Sport Fishing offering Dolphin and Whale Watching Charters or stay in and escape for the day in one of our luxurious spa suites. Did we mention that we're only nine miles to University of California Berkeley ?
Save time and money while attending graduation, a CAL Performance or a top NCAA sporting event. (20+ Sport Teams to be exact.) We love spoiling our guests from the moment they arrive.
Enjoy the benefits of Free WiFi , Our daily complimentary hot Express Start® breakfast bar or unwind in our Garden Courtyard for the evening. Book your room to day to explore the possibilities at the Holiday Inn Express® San Pablo .
Came in from a long day of work to find the elevator was inoperative, I stayed on the third floor, middle of hotel. The hallway to the left of me was under construction and closed off either a big sign (no admittance). Which meant I walked to the left to the other end of the property to the stairs. Once arriving at the stairs I find a sign that says stay out under construction. This left me with no way to get to my room. I then walked back to the front and took the stairs to the second floor, (these stairs go no further), I then proceeded to the absolute other end of the property to finally get to the third floor and then had to walk back to the center of the property (right by the elevator) to my room. Next morning I packed my belongings and found the conditions hadn’t changed.
投稿者Corporate
対象2025年4月24日
Hi James,
Thank you for staying at Holiday Inn Express San Pablo - Richmond Area and for sharing your experience. We appreciate you for being one of our IHG® One Rewards members, and we are greatful for your loyalty since 2021.
We aim to make your stay welcoming by providing excellent service and meeting the highest lodging standards. I apologize for falling short of your expectations. We value any feedback we receive because it enables us to fulfill our goal of creating amazing hotels that guests enjoy, and I have forwarded your comments to the hotel management.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Freshly renovated and stay Inspired at the Holiday Inn Express® Harrisburg NE. The hotel's Hershey-Harrisburg area location lets travelers experience the best of central Pennsylvania from a convenient location. Families love being minutes from Hersheypark. Chocoholics will love visiting Hershey's Chocolate World. Tanger Outlets at Hershey offers world-class shopping for all ages and all interests. Visit the Giant Center, home to the Hershey Bears, for hockey games and for other entertainment. Hotel is close to downtown Harrisburg. Hollywood Casino at Penn National Race Course is minutes away, Gettysburg Battlefield and Amish Country Lancaster are just a short drive away.
Business travelers visiting Harrisburg-Hershey will appreciate the hotel's convenient amenities like free high-speed wireless Internet access, Business Center
The Hershey Foods, Milton Hershey School, Penn State Hershey Medical Center & College of Medicine and other area businesses are also minutes away.
No matter your reason for visiting the Harrisburg - Hershey area, start your day at the free, hot Express Start Breakfast Bar, featuring cinn-a-bon cinnamon rolls and other hot items. Relax in the indoor, heated pool or work up a sweat in the 24-hour Fitness Center.
For comfort, convenience & outstanding customer service choose this Holiday Inn Express® Harrisburg NE hotel.
In our first room, the bathroom doorknob was falling off and it made it very challenging to close the door. When we were able to get it closed, there were two times that the person who was in the bathroom was then not able to get out and someone outside the bathroom had to open the door. We complained the next morning to the person at the desk and we were told a repair man would come during the day to fix it. After being gone all day and getting back late, we went back to our room and discovered it had never been fixed. The person at the desk told us that we could move to the room across the hallway. After we moved all our things and our two young very tired children we discovered that every time the toilet was flushed, water poured out from by the tank and ran onto the floor, causing a large puddle. The shower curtain rod was also partway falling off the wall, making it difficult to keep the shower curtain closed. At that point it was too late to move all our things again and our kids were exhausted so we stayed in the room and complained to the person at the desk the next morning. That person (I believe it was the manager) told us that the person who we spoke to the morning before hadn’t written our complaint down in the notebook where complaints are supposed to be written, which is not our problem. When asked for a partial monetary refund, we were offered 250 IHG points which is essentially worth nothing. In addition to all those problems with the rooms, there were also ants crawling all around the pool. We plan to go back to Hershey again soon but will certainly never stay here again.
投稿者Corporate
対象2025年4月24日
Hi Kim33,
Thank you for staying at our Holiday Inn Express Harrisburg Interstate-81 - Hershey during your leisure travel. We appreciate you for being one of our IHG One Rewards members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Our Lake Michigan Hotel Location is the Best in St. Joseph You can expect a warm welcome, beautiful accommodations and terrific amenities when you choose the Holiday Inn Express Hotel & Suites St. Joseph for a business trip or vacation in Michigan. Overlooking Lake Michigan , our hotel location is ideal. Business guests appreciate being near Whirlpool , Leco , Bosch , Donald C. Cook Plant and Lakeland Hospital . Our meeting rooms are ideal for business, family reunions or seminars. Free Internet access and a business center help you stay productive as our hotel's guest in St. Joseph, MI. Our leisure guests love a vacation in Michigan with us. Family-fun is minutes away with Silver Beach , the interactive Whirlpool Compass Fountain and a Carousel or a trip to Curious Kid's Museum . Stroll through downtown St. Joseph with its sidewalk cafes, art galleries, antiques and shops. We're near the historic North Pier Lighthouse , Four Winds Casino and Notre Dame University . Our hotel's guests can expect the best during their stay in St. Joseph, MI. From a stunning lobby with comfy seating to an indoor pool, you're treated to beautiful surroundings and relaxing amenities. Relax on the terrace, use free high-speed Internet access or savor a free, hot breakfast. Restaurants are just steps away. You'll agree, we are the best among Lake Michigan hotels.
We discovered this property in Feb of 23 and fell in love. We did not realize we were on lakefront and we had a king suite. Was a terrific weekend. We hoped to repeat in April of 25. We arrived excited to see we had been put in the same room as before. When we got to the 2nd floor we walked into construction chaos. boxes and materials everywhere. Barely able to squeeze luggage cart by. Our room and the opposite room were the only rooms on the floor NOT gutted. We could have gotten passed this----but the next morning at 8am when a full construction crew arrived to begin work. It was a SUNDAY! So much for our romantic weekend. I must say the lady at the front desk was compassionate and kind and apologetic. There was a man who said--- it was on the website...you were told at check in that we were in construction---but we neither saw on the site or were told. It was NOT safe to have this floor open at all! They allowed us to check out and we contacted corporate----but were still charged FULLY for the Sat night stay. We will be fighting that for sure! We will def give this property another chance after reno is complete---but this was not the weekend we had imagined or desperately needed!
投稿者Corporate
対象2025年4月24日
Hi Cathy,
Thank you for staying at our Holiday Inn Express & Suites Saint Joseph Lakefront during your romantic getaway. We appreciate you for being one of our IHG One Rewards Silver Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Located in a quiet, yet convenient suburban market, the Staybridge Suites Littleton is conveniently located for many business locations and is minutes from downtown Denver attractions, shopping locations and more. Travelers enjoy this extended stay hotels convenient location in the south Denver area, as well as its spacious suites and extra amenities. Business travelers welcome the hotels proximity to the Red Rocks Amphitheatre, Bandimere Speedway, Aspen Grove Shopping Center and Park Meadows Mall . The Staybridge Suites Littleton location is also close to businesses such as Comcast, Century Link, Great West Financial, Raytheon, Lockheed, Leidos and Kaiser . In addition to beautiful surroundings and a convenient location, the Staybridge Suites Littleton hotel features a host of amenities such as complimentary hot breakfast, great fitness center, complimentary laundry facilities, 24 hour pantry, and a friendly staff to help make your stay a pleasure. Take advantage of the complimentary WiFi access and enjoy this all-suite hotel, which gives guests room to spread out, space to work and a place to relax. There is no patio in the area that boasts the breathtaking views like this hotel does. Grill and chill on our serene patio.
The check in experience was horrible. This lady at the counter was not friendly at all. Not even a normal greeting. I didn't hear the Thank you for being a IHG member, wasn't offer any bottle of water as ammenity, she never looked me in the eye, she had her face all cover by a those kinnda sunhats and a facemask. I could bearly see her eyes, she never did any two part closing like a nornally get from all other places.
投稿者Corporate
対象2025年4月24日
Hi Poncho,
Thank you for staying at the Holiday Inn San Antonio-Riverwalk and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Gold Elite members, and we are grateful for your continued loyalty since 2017.
Our goal has always been to provide our guests with the best hospitality service and exceptional guest experience and I'm sorry for what you experienced during your visit. Every visit should be as enjoyable and relaxing as possible, and we will work with our staff to ensure that best practices are in place.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Welcome to the New Avid Hotel Ocala. Central Florida’s first Avid Hotel located near downtown Ocala and just minutes away from Ocala International Airport-Jim Taylor Field, Silver Springs and the Heath Brook Community.
We are only a short drive from popular attractions like the Ocala Civic Center, Appleton Museum of Art, Silver Springs State Park, Ocala National Forest, and HITS Post Time Farm. Afterall, Ocala is known as the “Horse Capital of the World”. We are close to great local restaurants such as Brick & Iron Café, Ipanema Brazilian Steak House, Ocala Downtown Café, Shuckers and much more! If you are in town for business with General Electric, Amazon or E-One, we are conveniently located 3.5 miles from I-75 & Hwy 200. Just around the corner is Advent Health Ocala and Ocala Regional Medical Center.
When you return to the Avid Hotel Ocala to relax, you will find that we focus on getting the essentials right, every time. You can always expect a sound sleep, with high-quality mattresses, bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay; with plenty of storage, a 55-in HDTV, and free Wi-Fi! In the morning, start your day with our complimentary good all-round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply Grab and Go. Fitness fans can work up a sweat in the gym, go for a run, or relax on the outdoor patio.
Front desk staff needs to be more welcoming and less “robotic”. Hotel is clean and comfortable and a decent value giver other local motels/hotels. Room maid service is as we found out after a 3 night stay, by request only. That is unbelievably the worst response I could have imagined. So I inquired why did I not know that and the response from the front desk was, “you should have been told that at the time if check-in”. I reminded her she was the one who checked us in and the response was; “Sorry for your inconvenience”. Outside of the inconsiderate front desk it is a good place to stay and is a good value for its location
投稿者Corporate
対象2025年4月24日
Hi TomT,
Thank you for staying at the avid hotels Ocala Downtown and sharing your experience. We appreciate your being one of our IHG® One Rewards members, and we are grateful for your loyalty since 2018.
Our goal has always been to provide our guests with the best hospitality service and an exceptional guest experience, and I apologize for what you experienced during your visit. Every stay should be as enjoyable and relaxing as possible, and we will work with our staff to ensure that best practices are in place.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Overlooking The Wharf, Washington D.C.'s vibrant new waterfront district, InterContinental Washington D.C. – The Wharf offers a resort-like retreat with effortless access to the city's most iconic attractions. Enjoy spectacular views of the Potomac River, a remarkable rooftop pool, and a tranquil onsite spa. Explore the nearby National Mall, Washington Monument, and the Smithsonian museums. Rest in splendor in our sophisticated and spacious rooms and suites.
3/5 stars The views and location of this hotel on the Wharf are definitely its strongest features, and most of the staff were pleasant. However, we encountered several issues that made our stay less than ideal.
Upon arrival at 9am, the check-in experience was rocky—we were met with eye rolling and less-than-warm service. The $150 incidental charge per night was expected, but the surprise $35 resort fee (usable only at the bar or minibar) felt unnecessary.
While breakfast was included in our booking, there were billing errors that led to significant overcharges. I had to spend far too much time at the front desk sorting out charges for meals we didn’t have. It was eventually corrected, but it shouldn't have happened at all.
On top of that, 2 out of 3 elevators were out of service, making it inconvenient to get around.
Overall, the location and view are beautiful, but be prepared to keep a close eye on your bill
投稿者Corporate
対象2025年4月24日
Hi Cat162783,
Thank you for staying at InterContinental Washington D.C. - The Wharf and sharing your experience. We are pleased to welcome you as a new member of IHG® One Rewards.
We aim to make your stay welcoming by providing excellent service and meeting the highest lodging standards. I apologize for not meeting your expectations. We appreciate any feedback we receive because we know it enables us to fulfill our goal of creating amazing hotels that guests enjoy. We strive to make each stay as comfortable as possible, and I have sent your comments to the hotel management.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Comfort meets convenience at Holiday Inn Express & Suites Williamsburg, with easy access to I-64, Newport News/Williamsburg International Airport (PHF), and Richmond International Airport (RIC).
We are 10 minutes from top attractions like the College of William & Mary, Busch Gardens, and the historic Colonial Williamsburg. Visit Water Country USA, shop premier outlets, and savor dining within walking distance. Government travelers relish our per diem rates and proximity to military installations.
Enjoy spacious rooms with modern amenities. Stay active at our fitness center, connected with free Wi-Fi, and fuel your day with our free Express Start breakfast buffet. Take a dip in our indoor saltwater pool. Your Williamsburg adventure awaits!
The beds were comfortable and the room was relatively clean. Breakfast options were good. The indoor pool was a plus. The exercise room was small, but adequate. We stayed on the fourth floor. The fourth floor is special because it is only half a floor. All elevators and staircases cannot access it. The most special thing about the fourth floor was there was NO WIFI ACCESS IN THE ROOM! You could get the signal (very weak) if you stood in the hall, but once you entered the room, it was gone. I felt like I was in a third world country. Front desk offered to switch rooms when I told them about it the following morning. I was only staying two nights, so I didn't bother. Now, I only have 10% of my data left and 15 days left in my cycle.
投稿者Corporate
対象2025年4月24日
Hi Dee H.,
Thank you for staying at Holiday Inn Express Williamsburg and sharing your experience. We appreciate you for being one of our IHG® One Rewards members, and we are greatful for your loyalty since 2003.
We aim to make your stay welcoming by providing excellent service and meeting the highest lodging standards. I apologize for not meeting your expectations. We're delighted to hear about your wonderful experience staying with us. Guest satisfaction is important to us, and we try hard to make sure all our guests have a rewarding stay. Your feedback has been documented and shared with the hotel management as a reference for improvements to ensure we offer a better experience for guests in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service