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  • レビューコメント数
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  • 最初のレビューコメント
    2017年2月14日
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    2025年4月26日
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The Holiday Inn Express Hotel & Suites Anniston / Oxford features the following hotel amenities: complimentary Express Start breakfast bar, laundry facilities, Business Center with complimentary high-speed Internet access & a printer, 100 person meeting room facility as well as free parking. Additionally, all guest rooms feature a two line phone, free high-speed Internet wired and wireless access, microwave, refrigerator, coffeemaker, hairdryer, iron/ironing board, valet laundry as well as movies & games. All rooms have flat screen televisions. Visit Oxford, AL and Stay Smart at the Holiday Inn Express Hotel & Suites.
 
全体
2 / 5
25
Worst Stay at this Property in Over 27 Years
投稿者 Beameup 場所 Suffolk, VA
My wife and I have coming to this location for more than 27 years to see family since this is her hometown and it has always been a comfortable experience. I can say that this was our last time staying at this location. We arrived after 8pm after a long day of travel from Virginia and the parking lot was quite full. The noise from the work trucks running along with the music playing in the parking lot right below our room, which was on the second floor and the loud talk and yelling was unacceptable. We contact the front desk around 11:30/12am and the commotion didn't stop until 1:30 am. This happened for the next few days along with the dozens of motorcycles drivers revving their engines early in the morning. We are greatly disappointed. Please call this location in advance to see if any events are happening that may affect your stay.
カスタマーのアバター
投稿者
対象2025年4月25日
Hi Beameup,
Thank you for staying at Holiday Inn Express Anniston/Oxford and sharing your experience. We appreciate you for being one of our IHG® One Rewards Platinum Elite and Ambassador members, and we are grateful for your loyalty since 2005.
We understand how important a comfortable and restful environment is to our guests, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your comments with the hotel management, and we will use your comments to coach our team to provide a better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
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Discover all that downtown South Bend and the University of Notre Dame has to offer at the convenient, comfortable Holiday Inn Express & Suites-Notre Dame IN. You are at the heart of everything, shopping, dining, entertainment and the arts. You are a short trip to the University of Notre Dame, Newton Park, downtown South Bend and much more. Getting there has to be fast and convenient too. Only 5 miles from the South Bend International Airport, you’ll spend less time in traffic and more time doing what you came to South Bend to do. And there is easy access to the Indiana Toll Road, 80/90 expressway and a short drive to I-94, only two hours east of Chicago. Whether you’re coming to South Bend Indiana to visit Notre Dame and the Fighting Irish, or for business or just for fun your room at the Holiday Inn Express & Suites-Notre Dame is your personal retreat. You’ll have room to work, relax and make the most of your day. Amenities such as high-speed Internet, indoor pool and hot tub, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. You can relax with a cool one at the Eddie Street Commons many dining choices and when it’s time to dine you can enjoy a dining adventure at Navarre Cafe downtown, one of the area's premier dining options. The best of South Bend and Notre Dame is waiting for you at the Holiday Inn Express & Suites-Notre Dame.
 
全体
1 / 5
15
Water soaked carpet.
投稿者 Scott 場所 IN
My wife & I stayed 2 nights in an accessible room. The 1st night I noticed the carpet around the bed was wet. I thought maybe it had been cleaned & not totally dry. The 2nd night when we returned to our room, the carpet was soaking wet. It was obvious there was water leaking from a maintenance room next door. I told the manager & he came to check. He offered us another room, but said it would not have a roll-in shower (my wife is in a wheelchair). I told him that wouldn’t work & we would just tolerate the water for the night. He dropped our rate for 1 of the 2 nights from $187 to $115. There was also no vertical grab bar in the roll-in shower, which made transferring from a wheelchair difficult. I will not stay there again.
カスタマーのアバター
投稿者
対象2025年4月25日
Hi Scott,
Thanks for staying at the Holiday Inn Express & Suites South Bend - Notre Dame University as an IHG One Rewards member. We value your business with us. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for the conditions you encountered in the room. I have shared your comments with the hotel management and sent you a private message with additional details.
Again, thanks for taking the time to review our hotel. We hope you give us another chance to provide you with a better stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
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We invite you to experience the Holiday Inn Express & Suites Natchez. Located within walking distance of historic downtown Natchez, MS. This quaint Mississippi riverfront town is famous for historic Antebellum homes, civil war history, year round festivals and the Great Mississippi River Balloon Race . The Old South Winery offers a fun and relaxing day followed by riverfront dining and a variety of local pubs with live entertainment. Natchez is quickly becoming a leader in the growing world of green fuel alternatives. Major corporations involved in this venture located near the hotel include Elevance, Enersteel, and Genesis Energy other major corporate partners include the Coca Cola Company, Earnst & Young and the Compass Group. Our limited service Natchez hotel features sweeping landscapes of the Mighty Mississippi River, complimentary breakfast and a relaxing stay. Guests will enjoy our complimentary high speed Internet with both wireless and wired capabilities. The hotel's state of the art 24 hour fitness center allows for guests to maintain their daily routine. All rooms include a microwave and refrigerator and a minimum of 37 inch HDTVs. The Southern hospitality you have come to expect from a historic Mississippi town will be exceeded during your stay at the Holiday Inn Express & Suites Natchez.
 
全体
3 / 5
35
Beds and bathroom
投稿者 Mspeach 場所 Natchez
The service was great! The staff was friendly. Our beds were not made the couple of nights we were there and the trash was not emptied. They gave my mother 2 trash bags and told her she could use them to put the trash in.
カスタマーのアバター
投稿者
対象2025年4月25日
Hi Mspeach,
Thank you for staying at Holiday Inn Express Natchez South sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards members, and we are grateful for your continued loyalty since 2021.
We strive to provide excellent and impressive service to all our guests, and I'm sorry for not exceeding your expectations. We will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Escape to beachfront bliss at Crowne Plaza Ventura Beach with stunning ocean and mountain views. Minutes from downtown Ventura and a short drive from Santa Barbara, our pet-friendly hotel is the only beachfront property directly on the sand in Ventura Beach, making it the perfect home base for exploring the Southern California Gold Coast. Attend an event at the Ventura County Fairgrounds & Event Center, just steps away from the hotel, shop at the Camarillo Outlets, catch the long waves at C Street, stroll Ventura Botanical Gardens, and relax at Moofish Café or Aqua Beachfront Bar with a refreshing cocktail. Take a dip in our heated outdoor pool or enjoy direct beach access. Stay active at our 24/7 Fitness Center, host meetings and events in our 11 dynamic venues, and savor delicious local ocean-to-table cuisine at our restaurants. At day’s end, unwind in spacious rooms with plush bedding, balconies overlooking the Pacific Ocean, spa-inspired bathrooms, and upscale amenities. Your Ventura Beach adventure awaits!
 
全体
3 / 5
35
Nice oceanview but need to invest in hot tubs
投稿者 lovelaac 場所 Bakersfield, ca
Hotel was nice location although alot of homeless. Rooms could have been cleaner. Hated that bathroom door see through. AND HOTEL NEEDS TO INVEST IN GETTING HOT TUBS-A.
カスタマーのアバター
投稿者
対象2025年4月25日
Hi Lovelaac,
Thank you for staying at Crowne Plaza Hotels & Resorts Ventura Beach and for taking the time to share your feedback. We appreciate you choosing IHG® Hotels & Resorts as your travel partner.
We strive to provide excellent and impressive service to all our guests, and I'm sorry we did not meet your expectations. We understand how important a clean and restful environment is to our guests, and we will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
A brand-new central hotel in the seaside resort of Blackpool with an onsite Marco’s New York Italian Restaurant A warm welcome and a smile awaits you at this brand new, modern & stylish hotel centrally located and within walking distance to Blackpool’s seafront & town centre. With a Marco’s New York Italian, Starbucks® Coffee Shop and Bar & Lounge, we aim to ensure you start and end your day with everything you need and more! The Holiday Inn® Blackpool is located in the centre of Blackpool, within easy walking distance to the seafront, town centre and Blackpool’s Winter Gardens. Holiday Inn® Blackpool is central for you to explore this vibrant town, whether you are looking for that beach holiday, fancy the thrill of the Pleasure Beach or attending an event, this spectacular new hotel has it all! Each of the 144 bedrooms are equipped with floor to ceiling windows, free fast speed Wi-Fi, luxury Hypnos beds, powerful shower, 55” Samsung TV, and all equipped with air conditioning. Feeling energetic, then why not complete a workout with the latest cardio, resistance and weights equipment in the hotel’s 24-hour fitness suite! Looking to indulge, then our onsite Marco’s New York Italian Restaurant is ready to welcome you! Serving Italian dishes, from a menu created by Marco Pierre White himself. Then after a fun thrilled day, why not relax in our lounge & bar and enjoy one of our locally inspired cocktails!
 
全体
3 / 5
35
Cannot open windows
投稿者 Lulu 場所 Cumbria
Although it was not possible to open the window the view from the room was great.
I stayed at the side of the hotel which faces the sea.
The music from Ma Kelly’s night club over the road was booming till at least 3am on a Sunday night and the sound proofing was not good enough for the base beat not to penetrate the room.
Didn’t sleep good at all.
Car park not attached to hotel so have to pay in multi storey opposite.
I would only stay again if I went by train and stayed on the other side of the hotel to avoid the noise.
カスタマーのアバター
投稿者
対象2025年4月25日
Hi Lulu,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Blackpool.
We aim to have a global reputation for service to our guests, and I'm sorry to hear about your experience. Our team is dedicated to delivering the highest quality service, so I shared your feedback with our local team so that necessary steps will be taken to enhance our services and elevate guests' overall satisfaction.
We look forward to hosting you again.
Yours in hospitality,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
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A Premier business Hotel in Aerocity Experience a blend of comfort and convenience at Holiday Inn New Delhi Aerocity. Located just minutes from IGI Airport, our hotel offers easy access to all terminals, making it ideal for business travelers. Situated in Aerocity, our hotel is a 2 minute walk from the Aerocity metro station, providing quick access to key locations and convention centers such as Yashobhoomi, Bharat Mandapam, Connaught Place, GMR Worldmark, DLF Cybercity, and Udyog Vihar. Our 265 guest rooms and suites are designed with modern fixtures to ensure a peaceful stay. Our travel desk can help you visit the premier attractions in and around Delhi such as Qutub Minar, Red Fort, Lotus Temple, also the nearby attractions like Taj Mahal in Agra, and the historical palaces and forts of Jaipur. The hotel’s proximity to premium shopping hubs like DLF Promenade and Ambience Mall makes it a preferred choice for discerning business & leisure travelers. Embark on a diverse culinary journey at our onsite restaurants. Enjoy multi-cuisine delights at Viva All Day Dining, award-winning Italian at L’Osteria Bella, aviation-themed vibes at Hangar Lounge and Bar, and sweet indulgences from Airobakes Pâtisserie Enhance your stay with our range of facilities: 24 Hour In Room Dining, Lea Spa and Salon, Fitness Center, Outdoor Pool. Hotel features 8,000 sq. ft. of flexible meeting and banquet space, accommodating up to 400 guests.
 
全体
2 / 5
25
A fairly average stay in all ways!
投稿者 Zhar 場所 Sydney
My stay at the Holiday Inn can only be described as average, in all aspects this includes the food and service.
I was also a little surprised that no transfers were avaialble from and to the airport and these had to be booked and paid for.
As an IHG Platinum member, i was promised an upgrade, which was not given - in addition, for my arrival at about 8am (and departure at 2200 the same day) they had charged an additional amount for early check-in and i had to get one of my people to call and persuade them no to.
The room given to me was below average and was facing a construction site!
I had achosen this Hotel because it was an IHG Hotel and because I am a Platinum Elite member. However, it made no difference and i might as well have chosen a non-IHG Hotel.
カスタマーのアバター
投稿者
対象2025年4月25日
Hi Zhar,
Thanks for staying at the Holiday Inn New Delhi Aerocity. We appreciate you as an IHG One Rewards Platinum Elite member and your loyalty to our brands since 2001. Our guests can count on us to maintain clean hotels, provide friendly staff, and ensure everything is in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better visit upon your return.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
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Welcome to the Holiday Inn Express & Suites Baton Rouge East. Our hotel is located off Siegen Lane near I-10. We are the center for much of what makes south Louisiana truly unique and wonderful.   Our area is home to some of the South’s most interesting and informative tourist attractions including The State Capital, The USS Kidd, Tiger Stadium, Blue Bayou, Raising Canes River Center, Top Golf and local industries. There are many restaurants to choose from in our area offering Louisiana cuisine.   All of our newly renovated spacious rooms include a microwave, refrigerator, and Keurig coffee maker.   Contact us for more information for your next trip to Baton Rouge East! We look forward to having you stay with us soon!
 
全体
2 / 5
25
Unsanitary bathroom
投稿者 Upset
Checked in at 4:45 p.m. to get my room keys only from front desk.
Went to family function in town until about 10:15 p.m. when I returned to the hotel and went to my room for the first time.
Texted my parents that I was safely in the room, got ready for bed, lifted the closed toilet lid and discovered excrement. Flushed the toilet which was about to overflow.
Called front desk with my disgusting discovery. Had to redress from my pajamas and go downstairs to get keys to another room.
Mildew in bathtub of new room.
Didn’t eat breakfast.
カスタマーのアバター
投稿者
対象2025年4月25日
Hi Valued Guest,
Thanks for staying at the Holiday Inn Express & Suites Baton Rouge East as an IHG One Rewards member since 2012. We value your business and work hard to deliver an exceptional guest experience. I'm sorry for the conditions you encountered in the rooms. I have shared your comments with the hotel management, and I am confident that measures will be taken to address the areas you have noted.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to provide a better stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Our property is ideal for both leisure and business travelers. Start your morning off with our free Express Start Breakfast Bar featuring our signature cinnamon rolls, pancakes, and other hot and cold items. Get energized in our 24 hour fitness center, take a refreshing dip into our seasonal outdoor pool , or enjoy a barbecue & utilize one of our outdoor charcoal grills . Imagine having all the business tools you need right at your fingertips. This hotel features free Wi-Fi access and a 24-hour Business Center to help you stay productive. If you need to host a meeting, we have 1,600 square feet of newly remodeled meeting space . With quick access to such businesses as General Electric, Corning, PPD, and Verizon Wireless in the Wilmington area, our hotel offers corporate guests a quick commute. For leisure travelers, our hotel offers easy access to unique attractions and a wide array of restaurants like USS North Carolina Battleship, Airlie Gardens, and the Historic Downtown Riverfront . We are situated just seven miles from one of North Carolina's most beautiful beaches ,Wrightsville Beach. We are also located just near UNC-W . While you stay with us, our staff will make sure that you enjoy every aspect of your stay. Reserve a room with us today, and you'll see why our guests return year after year!
 
全体
3 / 5
35
Overall standard stay; maintenance needed
投稿者 KennyB 場所 Madison WI
Overall decent stay; I had the accessible room on the 1st floor, and it needs significant work. The drywall on the floor by window is crumbling. The bedside lampshades have pretty nasty signs of wear.
カスタマーのアバター
投稿者
対象2025年4月25日
Hi KennyB,
Thanks for staying at the Holiday Inn Express & Suites Wilmington-University Center as one of our IHG One Rewards Silver Elite members. We truly value your business. We are committed to providing a space where guests can enjoy a pleasant lodging experience. I apologize for the conditions you encountered during your stay. I have informed the hotel management of your comments, which will serve as a reference for the hotel's periodic evaluation.
Again, thanks for staying with us. We welcome the opportunity to provide you with a pleasant stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
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Welcome to the Holiday Inn Salem, Oregon! With a perfect location in the heart of the Willamette Valley, guests of The Holiday Inn Salem have access to an array of local attractions and activities. We're only a 1/2 mile from the Oregon State Fair Grounds, 4 miles from the Salem Convention Center, 5 miles to the Hoop Salem, or only a short drive from the Oregon State Capital and Willamette University we are in the central location for all sporting events, winery tours, weddings and more! The Capitol City Grill is our full service restaurant and lounge. We currently serve breakfast, dinner, and the Bar is open for take out or Room Service. We also have a Swimming Pool, Fitness Center and over 10,000 square feet of Banquet Space able to cater to any Food and Beverage service required. The team at the Holiday Inn of Salem looks forward to welcoming you with true hospitality and service with a smile!
 
全体
3 / 5
35
Updated but strange
投稿者 Mike
Room has been updated. Weird, towels for sink are in the toilet shower room, not by the sink Waste basket by sink, none by toilet. Only one bar of soap for sink and shower.
Breakfast used to be included, not anymore.
Service was good. But not sure it's worth the cost.
カスタマーのアバター
投稿者
対象2025年4月25日
Hi Mike,
Thanks for staying at the Holiday Inn Salem as an IHG One Rewards member since 2002. We value your business and work hard to deliver an exceptional guest experience. I'm sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management, and I am confident that measures will be taken to address the areas you have noted.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to provide a better stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Business-friendly hotel close to Lille and the A25 motorway, with free parking and a pool Just off the A25 motorway, Holiday Inn® Lille - Ouest Englos hotel is 15 minutes' drive from both Lille city centre and Lille Airport. The main  Lille Flanders train station  and the nearby Eurostar hub,  Lille Europe station , are 15 minutes' drive from the hotel. The  Old Town ’s narrow streets are lined with charming townhouses, and  Lille Cathedral  houses a sacred art museum. In the nearby Lens, 30 minutes’ drive from the hotel, the  Louvre-Lens Museum has a world-class art collection. For shopping and entertainment, Auchan Englos Les Géants  mall is just a five-minute drive from the hotel. Here on business? You can host events for up to 120 guests in the hotel’s nine meeting rooms , and Eurasanté and EuraTechnologies business parks are within 15 minutes’ drive. At this hotel you can enjoy: - Free WiFi - Free parking - A Business Centre - A mini-gym Air-conditioned rooms offer a pillow menu  to help ensure your comfort, and family rooms  feature sofa beds. Kids stay and eat free . Start your day with a breakfast buffet and savour traditional French cuisine in the hotel restaurant. Enjoy a relaxing stroll in the garden, a dip in the outdoor pool or a workout in the gym. After a busy day, relax with a drink in the welcoming  lounge bar .
 
全体
1 / 5
15
Stay away from this hotel!
投稿者 Oemujie 場所 Milton Keynes, England
I have stayed on lots of IHG hotels over the past decade in many different countries, however this was my worst experience ever. No air-conditioning (even though it's advertised as hiving it) It had heating. I booked the suite as I was traveling with three little kids and was meant to be a short stay to get some sleep as we had onward seven hours travel in the morning. Sadly we hardly had any sleep due to heat, the room service never brought the breakfast until I rang them and I was told I didn't put time on the form! (could have just asked?). Was told onsite parking but told all spaces are full. The lady on reception was very unhelpful and initially said there are not fan and kept repeating "Its still winter in France" despite 29 degrees in the bedroom! Finally after complaining to support line suddenly she managed to find the fan. I have raised a complaint and have case reference number but I still wait to hear from the hotel!
I stayed in Remis on the way to Venice on a holiday in an Appartment which I thought was much better value and host was extremely welcoming. The only pluses was cleanliness and location (make sure you have parking sorted despite of what it says on website).
カスタマーのアバター
投稿者
対象2025年4月25日
Hi Oemujie,
It's always a pleasure hosting you as one of our IHG One Rewards members, and thank you for choosing to stay at the Holiday Inn Lille - Ouest Englos.
Our hotel is known for service and comfort, and I'm sorry to learn about your experience. Your feedback is incredibly helpful, and I've shared it with our local hotel to make the necessary improvements. I’ve also sent you an email so we can discuss your situation further.
We are grateful for the opportunity to be part of your visit.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。