Guests Love Modern Round Rock Hotel's Full-Service As one of the nation's fastest growing, best managed and safest cities, Round Rock tops the chart as both a business and leisure destination. For excellent service and modern perks, guests look to the Holiday Inn® Austin North - Round Rock hotel's facility. Whether staying in Round Rock to be near the outlet mall or businesses like Dell Headquarters, or Teco, guests benefit from being 20 minutes from downtown Austin. Use the 24-hour Business Center to prepare for events at Texas A&M Health Science Center and Cedar Park Event Center or meetings at IBM, IKEA, Westinghouse and Semiconductor manufacturers. Free wired and Wi-Fi access is available throughout the hotel, and an elegant ballroom, versatile pre-function space and a boardroom have A/V equipment and catering options for the hotel's perfect events. While in Round Rock, you can stay near the outlet mall, Dell Diamond and Old Settlers Park, so there's something for everyone. Shop at Round Rock Premium Outlets, and spend the afternoon fishing or sunbathing at Lake Travis. With downtown Austin just down I-35, the Texas State Capitol, museums and unique restaurants are a great day trip. We want you to enjoy your stay and encourage you to stay active and relax with a 24-hour Fitness Center, an indoor pool. Enjoy your favorite dishes at the Red Rock Cafe after Happy Hour in the bar. We look forward to welcoming you!
Temperature control takes a long time to start after making a change. Check with front desk and told wait 10-minutes for it to start. No HOT water only warm. Front desk moved us to a different room. Following night, (reported 14-year old) basketball players were staying. They were running up and down the halls occasionally pounding on doors. Confronted them to complain. Adult showed up and said they were 14. Adult made it appear that we were in the wrong. It was 10 PM local time at night. Complained to front desk about the children not behaving. IF it were not for the problems, this was the nicest appearance Holiday Inn (or express) that I had stayed at in the past 7 nights.
投稿者Corporate
対象2025年4月25日
Hi Gary,
We appreciate you choosing to stay at the Holiday Inn Austin North - Round Rock, and thank you for being one of our IHG One Rewards members.
We strive to offer our guests friendly services and modern facilities, and I'm sorry to learn about the situation. I've shared your comments with our hotel management, and I'm confident your feedback will be used to make the necessary improvements.
I sent you a private message to discuss this further. I hope you read it at your most convenient time.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
A modern hotel refurbished in 2024 located near the train station in central Swindon, with a free hot breakfast and free Wi-Fi.
Holiday Inn Express® Swindon City Centre hotel is in the centre of town and a quick walk from restaurants and bars, as well as shopping at the McArthur Glen Designer Outlets. We have a small car park on site and alternative car parking at preferential rates within a 1-minute walk from the hotel.
Business guests are a short stroll from the local corporate headquarters of Zurich, Nationwide, GWR and Network Rail. Back at the hotel, three fully equipped state-of-the-art meeting rooms with free Wi-Fi are a convenient place to hold a workshop or seminar for up to 25 delegates.
Fishing and watersports are just a 30-minute drive away at the Cotswold Water Park and the ancient Ridgeway route offers plenty of opportunities for hiking, cycling and horseback riding. Further afield, history lovers will delight in Barbury Castle, the remains of an Iron Age fort, and world-famous Stonehenge. The city of Bath, with its Roman ruins, is just half an hour away by rail. Or why not visit Longleat? Perfect for kids’ days out.
Start the day with the hotel's Express Start Breakfast, featuring pastries, a pancake machine, continental items including natural yogurt and fresh fruit, bacon, sausages, scrambled eggs, hash browns, tomatoes and beans, and end it with a nourishing evening meal or kick back with a refreshing drink in the hotel bar.
Checked in, toilet out of order (didn’t flush) changed room, room very dirty: carpet was stained with mud in few places, one mattress protector was dirty and stained, when asked reception to replace it with a clean one, they told us that they didn’t have another clean one available and they provided an extra sheet instead. Kettle out of order as well (yes, we tried everything including inserting the card in its slot) reception promised to replace it in about an hour’s time but that never happened. We had no bedside tables/shelves and two of the lights didn’t work (one night lamp and the bed-top lamp) The air conditioning unit was very noisy, staff told us “they’re all the same in all rooms” Utterly disappointing!
投稿者Corporate
対象2025年4月26日
Hi Eddy,
It's always a pleasure hosting you as one of our IHG One Rewards members, and thank you for your stay at the Holiday Inn Express Swindon City Centre.
We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn about the situation. I have shared your comments with our hotel management for reference and improvement, and also sent you a private message to discuss your experience further.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
The Holiday Inn St. Augustine World Golf , conveniently located off I-95, 15 minutes south of Downtown Jacksonville, and just a short 15 minute drive to the St. Augustine Historic District .
The Holiday Inn St. Augustine World Golf has everything you need for a fun, getaway to the heart of the nation’s oldest city. Take a city tour with Old Town Trolley, or Ripley’s Red Train. Enjoy a stroll through the galleries, museums, and bistros along St. George Street. Enjoy the thrill of the canons at Castillo de San Marcos and climb the steps to the historic St. Augustine Lighthouse. Enjoy the day with Arnold Palmer, Jack Nicklaus, Sam Snead, Gene Sarazen and many other golf professionals at the World Golf Hall of Fame. Take in a round at the World Famous Slammer & Squire Golf Course or King & Bear Golf Course . Also located within 20 minutes of six other Florida’s First Coast of Golf’s Golf Courses. You can always add in a round or two at THE PLAYERS Stadium Course at TPC Sawgrass or St. Johns Golf Club. Ready to enjoy that Florida Sunshine? Take a short drive, and enjoy the day at Vilano Beach, St. Augustine Beach or Anastasia Island State Park. One day is never enough in St. Augustine . Add a few days on to your vacation and make sure to take a tour of Flagler College, zipline over alligators at the St. Augustine Alligator Farm Zoological Park, swim with the dolphins at Marine land, and make memories at the Bridge of Lions.
The lobby and the hotel were very clean. They use a paint to rejuvenate bathtub. It was peeling . The jets on the tub were broken and didn’t work. There was a giant whole filled with a towel behind the toilet. Very poor upkeep. And the big bonus $16 extra for a continental breakfast that is complimentary at every other hotel. The staff was extremely friendly.
投稿者Corporate
対象2025年4月26日
Hi Charles,
Thank you so much for staying at the Holiday Inn Saint Augustine - World Golf. We appreciate your loyalty as an IHG One Rewards member.
We strive to offer genuine hospitality, I am sorry to learn that some aspects turned out differently. Your feedback means a lot to us, I've shared it with our hotel team for future improvements. I also sent an email to discuss the situation further.
We’d love the chance to welcome you back and make your next stay a fantastic one.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Welcome to Fredericksburg's Holiday Inn and Conference Center, located just off Interstate 95. We have a lovely hotel that is ideal for resting in between Richmond and Washington, DC. It is ideal for everyone, whether you are visiting on business or for pleasure. If you're in the mood for live entertainment, go over to the nearby Riverside Center Dinner Theater.
We are within a short distance from Historic Downtown Fredericksburg, a wonderful location to learn about the Civil War's history, visit a battlefield, and take a trolley trip. Families can go go-karting at Fun Land, jumping at Sky Zone, escape room, bowling, watching movies, visiting various restaurants or winery, and shopping close to the Central Park exit.
GEICO, Marry Washington Hospital, Quantico Marine Base, USDA, VDOT, and many more commercial locations are all conveniently located. Our hotel has excellent meeting rooms for small and even large gatherings of up to 400 persons. Enjoy your evening at the hotel's restaurant and bar.
The Holiday Inn Fredericksburg offers all the amenities under one roof!
the GFI outlet in rm444 did not work nor did the thermostat controlling the AC - it would shut the AC off during the evening. Suffering through this on the first day I asked in the early morning that both be repaired. nothing happened. By afternoon nothing had happened so I asked again at the front desk. Nothing happened. Second day, outlet still not working, AC still shutting off at night, so I made a third request to fix - still nothing. I checked out on day 3 of our 5 day stay and went to a diff hotel. Unfortunate because it is a quiet hotel with comfortable bed. Oh that reminds me, the hot water circulation pumps did not seem to be working either because we had to run the hot water for 5 min or so before we got any hot water. Huge waste of water.
投稿者Corporate
対象2025年4月26日
Hi dfhij,
It is a privilege to host one of our IHG One Rewards members, and we truly appreciate your recent stay at the Holiday Inn Fredericksburg Conference Center.
Our hotel is known for service and comfort, and I'm sorry to learn about your experience. Your feedback is incredibly helpful, and I've shared it with our local hotel to make the necessary improvements.
We eagerly look forward to welcoming you back and providing a significantly improved experience during your next visit.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
The Holiday Inn Resort Big Bear Lake is a unique and amazing experience conveniently located in Southern California. Our Holiday Inn Resort Big Bear Lake prides itself on being one of Big Bear's most desired hotels. We are located 7,500 feet above sea level in the heart of the San Bernardino Mountains, yet within a short scenic drive from Los Angeles, Riverside, San Diego, Las Vegas and Phoenix. Experience Big Bear's first-class skiing, snowboarding, fishing, golf, shopping and endless outdoor adventures, all minutes and often simply steps from our Resort.
Located in the quaint and historic downtown of Big Bear Lake, you are within walking distance of shopping, restaurants, the Lake Boardwalk and local specialty shops! The Holiday Inn Resort is unique to the Big Bear experience with every room and suite offering quality service and highly desired mountain cabin atmosphere, yet with all the modern conveniences of free WiFi, fitness facilities, event and banquet facilities, Rental Car counter as well as the inventive and renowned Stillwells Restaurant. After a long day of being outdoors or shopping, relax in our seasonal outdoor pool and hot tub. Our unmatched service and mountain lodge inspired wedding and meeting facilities accommodate up to 400 attendees for your special occasions.
This is the second time I've stayed at this property when the pool and hot tub were closed even though there was no mention of this on their website. Pretty disappointed in the grounds of this property. There is a very nice patio to enjoy the outdoors here but there was absolutely no furniture out until we had to ask and got the runaround several times before the pool furniture came out. I understand it was between seasons but those are easy problems to fix
投稿者Corporate
対象2025年4月26日
Hi Chris,
We appreciate you choosing to stay at the Holiday Inn The Lodge at Big Bear Lake, and thank you for being one of our IHG One Rewards Silver Elite members.
While we strive to offer our guests friendly services and modern facilities, I'm sorry to learn about the situation. I've shared your comments with our hotel management, and I'm confident your feedback will be used to make the necessary improvements.
We are grateful for the chance to be part of your stay.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Come visit, stay and enjoy Holiday Inn Express®, Winfield-Teays Valley Come and enjoy Hurricane West Virginia!! Centrally nestled in Putnam County, between the two busiest cities in West Virginia! Located just 20 miles from Charleston or Huntington, Holiday Inn Express Winfield /Teays Valley is minutes away from I-64!! Business travelers find our location convenient and relaxing! We offer outstanding corporate services; our 24 hour business center offers computers, internet access, copying and printing. Our large meeting space offers 1000 square feet of space that can accommodate up to 50 guest, for business, showers or parties. The smaller Board room offers 330 square feet of space to accommodate up to 16 people. Leisure travelers find comfort and safety with our small town charm!! There are plenty of things to explore with our central location! You can tour the best of West Virginia, with easy access of downtown Charleston and Huntington! We are minutes away from the Valley Park, where you can take part in Disc Golf, trails, and enjoy sports such as baseball and soccer. We are also close to the new Shawnee Sports complex, and are hosts to guests at the Winfield Riding Club! When you are ready to relax, our friendly staff has prepared everything that you need, and are awaiting your arrival! Take a dip in the indoor heated pool, or relieve some stress in our 24 hour Fitness Center! Our Express Start Breakfast starts at 6 a.m.
Bathroom exhaust was not working thus causing a lot of humidity in bathroom and room. Room 222. Room condition was average. Breakfast was decent.
投稿者Corporate
対象2025年4月26日
Hi MDMD,
Thank you for being a loyal IHG One Rewards member. We appreciate you choosing the Holiday Inn Express Winfield - Teays Valley for your recent stay.
Our goal is to provide a comfortable and restorative environment, and I'm sorry to hear that your experience didn’t reflect that. Your insights are important to us, and I have shared your feedback with our hotel management to consider for enhancements.
We deeply appreciate your trust in us and hope to have another chance to serve you better in the future.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service