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    2017年2月14日
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    2025年4月3日
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Guests Love Twentynine Palms Newest and Nicest Hotel Welcome to the Holiday Inn Express Twentynine Palms/Joshua Tree hotel which is situated along Highway 62 and provides easy access to area attractions. The hotel is located three miles from the Oasis Visitor Center and seven miles from Joshua Tree National Park . The hotel's proximity to the US Marine Corps Air Ground Combat Center (MCAGCC) or 29 Palms Marine Base makes it an ideal choice for those on official or unofficial duty. Business travelers find themselves well accommodated as the hotel's guests. While in 29 Palms, CA, enjoy free high-speed, wired and wireless Internet access and a 24-hour Business Center. You can host meetings in the conference room, which can accommodate up to 45 guests. There is much to see and do in 29Palms . The hotel is seven miles from Joshua Tree National Park where you can hike, mountain bike, climb and more. Be sure to view the colorful murals that paint a picture of the region's history and gave the city its nickname "Oasis of Murals." Escape to sunny Twenty Nine Palms and gamble at the new Tortoise Rock Casino . While the hotel's guests are in 29 Palms, CA, they can take advantage of a sparkling heated, outdoor pool, on-site Fitness Center and free, hot Express Start Breakfast Bar each day. The friendly staff at this AAA Three Diamond, FEMA-approved property looks forward to welcoming you.
 
全体
2 / 5
25
clean rooms but terrible breakfast
投稿者 mals1463 場所 CT
The room was clean. The hot tub wasn't working during my two night stay...very disappointing. The breakfast was the worst breakfast I have had at a Holiday Inn. There were no signature cinnamon buns. The only yogurt was plain. The bagels were not fresh. There were only a few muffins, bread, and stale bagels. One flavor of coffee creamer ran out the first morning and wasn't replaced. There were no stirrers for the coffee and lids for the coffee also ran out the first day and not replaced. Toppings for oatmeal were literally one handful of cranberries and was not filled and there was brown sugar and cinnamon.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi mals1463,
Thank you for staying at our Holiday Inn Express Twentynine Palms Joshua Tree and sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
While I am glad you appreciated the room's cleanliness, I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
You are part of it all when you stay at the Holiday Inn Express and Suites Kingston Central, located 10 minutes away from historic and eclectic Downtown Kingston. With easy access to the 401 and centrally located between Toronto, Montreal, and Ottawa, our hotel features a combination of engaging and fresh elements created to meet the needs of our leisure and business guests. Our vibrant neighbourhood situates you steps away from the Kings Crossing Shopping Outlets, several retail and convenience shopping options, Landmark Cinemas, and countless delicious dining choices. Local attractions include the Kingston Penitentiary Tours, Fort Henry, Little Cataraqui Creek Conservation Area, and 1000 Islands Cruises. Other major sites nearby include Queens University, Kingston General Hospital, and CFB Kingston. We feature 88 well-appointed guestrooms including 24 suites, an indoor pool and whirlpool, a fitness centre, and ample parking. Recharge in our recently-renovated rooms, begin your day with our complimentary breakfast, featuring a full range of fresh, hot and cold options, and stay connected during your stay with our complimentary high-speed Wi-Fi. We look forward to welcoming you as our guest at the Holiday Inn Express and Suites Kingston Central.
 
全体
1 / 5
15
Do not stay here!
投稿者 Jackie 場所 From Ottawa and was in Kingston
The hotel staff did nothing while kids ran around the lobby in bare feet yelling and scream screaming. No other patrons were taking into consideration. This was brought to the staff’s attention and they just said they were doing their best. You cannot do your best when you’re not even trying to say anything to these kids and parents. Not very relaxing, doorbells were being rung throughout the evening and into the morning. this is not acceptable and when brought to the managers attention for some sort of compensation, all they offered was points, which does mean no good when I do not want to return to this hotel.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Jackie,
Thank you for staying at our Holiday Inn Express Kingston Central and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
ビジネスや観光旅行でもティファナはご滞在に最適です。あなたは娯楽、芸術、文化、最高の雰囲気があります。 ホリデーインティファナ、サンディエゴ、カルフォルニアとの国境から5分の場所に位置し、私たちのすべての旅行者のための最良の選択肢となり、市内の主要な産業とビジネスエリアへの迅速なアクセスを持っています。 我々はソナリオとして知られている金融•商業地区にあるため、ビジネス客には、理由ティファナ私たちの場所を私たちを好む ホテルには最大400人のための4室の会議室があります。 プレゼンテーションの内容を精緻化する必要がある場合には、ハードな一日の仕事が来た後のリラックスに最適なその天然温泉で有名です私たちのスパへの訪問をスケジュールすることができ、リラックスするために開いた24時間の時間を私たちのビジネスセンターを利用することができます。
 
全体
1 / 5
15
Banquet manager tricks
投稿者 sanjosesharks
Banquet manager ruined our stay by blocking our room from being reserved while it appeared available on IHG.com
Then she claimed room was never available, while multiple staff confirmed before it was available.
This hotel does not respect rules of IHG program, should not be part of this chain. Disgrace
カスタマーのアバター
投稿者
対象2025年4月2日
Hi sanjosesharks,

Thank you for staying at our Holiday Inn Tijuana Zona Rio and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Diamond Elite members.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about your experience. We received your initial review, and an email has been sent to discuss the matter. I have shared your additional comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Hi. We’re EVEN® Hotels. As you’re about to see, we’re not like other hotels. We’re energetic, revitalizing, and we focus on helping you stay balances and on track. We’re designed to help our guests maintain a healthy lifestyle while traveling. Enable wellness in travel, on your terms. EVEN Hotel Suzhou Grand Canal ® is located in Suzhou High-tech Zone, covered by Metro Line 3.&Line 5 to Taihu Lake in Xiangshan,Yangcheng Lake and Suzhou Industry Zone etc . It is only 15 minutes' drive from Suzhou Railway Station. It is connected to Xihuan Elevated Road in the east and Youxin Elevated Road in the south. Geographically, the hotel is adjacent to the Hanshan Temple, Lingering Garden, Canglang Pavilion, Suzhou Garden and other Internet celebrity check-in places such as Huqiu Mountain Scenic Area. The hotel has 207 rooms and 5 meeting rooms. All hotel in-house guests can participate in hotel health courses for free, bringing a new experience of business travel and vacation and leisure for travelers who advocate health. With more than 100 years’ history, InterContinental Hotels Group (IHG) manages franchises, leases, or owns more than 5,600 hotels and 840,000 guest rooms in more than 100 countries, with approximately 1,800 more hotels in its development pipeline. EVEN® Hotels, a new brand from the IHG family with has just made its debut in Greater China, offer a fresh perspective on travel, helping guests to maintain a youthful, boundless energy while they travel.
 
全体
5 / 5
55
Good location nice environment
投稿者 Max Ma 場所 Chicago
Nice surroundings, restaurants around. Easy access to subway and the rivers
カスタマーのアバター
投稿者
対象2025年4月2日
Dear Guest,
Thank you for choosing EVEN Hotel Suzhou Grand Canal for your stay in Suzhou! As a dynamic new brand under the InterContinental Hotels Group (IHG), EVEN Hotels is designed for wellness-minded travelers, offering a lifestyle-focused experience that helps you maintain a healthy and balanced routine while on the go.
Our prime location is another key advantage. The hotel’s B1 level provides direct access to Metro Lines 3 and 5, making travel effortless. Surrounded by shopping malls, attractions, and close proximity to Suzhou Railway Station, getting around the city has never been easier.
Here, you’ll find cutting-edge fitness facilities, nutritious and wholesome dining options, and serene spaces to unwind. Our team, passionate about wellness, is always ready to provide attentive service tailored to your needs.
We look forward to welcoming you back to EVEN Hotel Suzhou Grand Canal soon!
Warm regards,
Chief Health Officer Helen Mao
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Holiday Inn Express® located in the heart of Dublin City Centre on O'Connell Street. The Holiday Inn Express® is a modern, stylish and welcoming hotel offering competitive rates and is the obvious choice for business and leisure guests. With 198 bedrooms and 3 air-conditioned meeting rooms, the hotel provides free breakfast for all guests, along with free Wi-Fi throughout the hotel. The Holiday Inn Express® is just 20 minutes' drive from Dublin Airport – take any Aircoach, Airlink or 747 bus to our central location on O’Connell Street. The Luas Tram stops right across from the hotel and provides the ideal way to explore the capital city and surrounding areas. Whether it’s a Dublin business trip, a Dublin family break, a girl’s weekend, a sporting events or concerts in Dublin, the Holiday Inn Express® Dublin City Centre is the perfect base, offering easy access to The 3 Arena, Convention Centre Dublin, Croke Park, the Aviva Stadium and the buzzing nightlife of Temple Bar. The Holiday Inn Express® Dublin City Centre enjoys a fantastic location close to the city’s best shopping, a three-minute walk to Henry Street , or a short walk to Grafton Street, Dublin city centre’s other principal shopping street. For lovers of culture and the arts The Hugh Lane Gallery and The Gate Theatre are a two-minute walk away.
 
全体
1 / 5
15
Bag Stolen
投稿者 Kieran 場所 London, UK
My Brother had his bag stolen at reception on check out. Security I am told was on a break. Dublin is joke. Garda contacted but no crime number issued. Hotel staff completely useless on the situation.
All captured on the Hotel CCTV.
We were just left to accept the situation and no feed back from the Hotel or the Garda.
In short avoid Dublin, as this can not be the first time this has happened, despite being told by the Hotel it was. If so why are security on the door.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Kieran,
Thank you for sharing your thoughts about your stay at our Holiday Inn Express Dublin City Centre. We appreciate you choosing the IHG Hotels & Resorts properties as your preferred choice for your travel needs since 2022.
We offer an efficient and frictionless experience for guests on the move. I understand your expectations, and I am sorry to learn about the issues encountered during your visit. I distributed your comments to our local area managers to monitor and improve the quality of our service. I have also sent you a private message to discuss your experience further.
We hope you allow us to share a more positive experience soon!
Always,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
モンテレーで最高の出会いの場所。 我々の経験で歴史的なモンテレーのベスト・オプション! コンスティテルシオン・アベニューの隣で、主な企業、病院、領事館、コンベンションセンター(CONVEXとCINTERMEX)に簡単に行けます。我々のエグゼクティブ階では朝は朝食、午後はカナッペを食べることができます。 北メキシコの最大ホテルで、403の快適な部屋があり、1200人まで入れる15サロンもああり、高速インターネットもあり、コングレス、コンベンション、博覧会、懇親会、ソーシャル・イベントには絶好。食べ物、飲み物、宴会サービすでソーシャルやビジネス・イベントが必ず大成功。 我々のソラリウム・クラブではジャグジー、屋内プール、テニス・コート、ジム、ビリヤード、スパ、サウナを楽しむことができます。 我々のレストラン、ラス・ベンタナスのビュッフェサービスではお客様の好きな食べ物をお客様のお好みで、そのときに作ります。国際、オリエンタル、イタリアン、シーフード、テックスメックス、ブランチ、料理の種類が多くて、アラカルトとルームサービスもあります。我々のロビー・バールにも素晴らしい雰囲気が楽しめます。
 
全体
2 / 5
25
Wouldt come back for pleasure
投稿者 Danikno 場所 Monterrey, Nuevo Leon, Mexico
The service was acceptable but I felt somewhat discriminated, as if just because I was going to a wedding, staying for 2-3 days, I wasn't considered a normal guest.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Danikno,
Thank you for sharing your thoughts about your stay at our Crowne Plaza Monterrey. We appreciate you choosing the IHG Hotels & Resorts properties as your preferred choice for your travel needs.
We offer an efficient and frictionless experience for guests on the move. I understand your expectations, and I am sorry to learn about the issues encountered during your visit. I distributed your comments to our local area managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon!
Always,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to Crowne Plaza Pune City Centre, ideally situated in the heart of the city, offering a strategic location near the airport and railway station for convenient access. Our hotel boasts 173 spacious rooms designed for comfort and relaxation, along with a range of amenities including a swimming pool, spa, and gym to ensure a rejuvenating stay. Indulge your taste buds at Mosaic, our multi-cuisine restaurant that offers a culinary journey with food options from around the globe, prepared by our talented chefs. Experience the breathtaking panoramic view of the city at Evviva, our sky lounge. Enjoy a variety of cocktails, delicious food, and a vibrant atmosphere with multi-genre music to enhance your evening. With meeting and banqueting spaces spread over a total area of 11025 square feet, we offer versatile options for your events. Whether you're planning a corporate event or a wedding, our dedicated events team is here to assist you in creating a memorable and successful occasion. Come and experience the warm hospitality and exceptional service at Crowne Plaza Pune City Centre.
 
全体
3 / 5
35
Great service with scope of improvement on amenities
投稿者 Busfreqtrav 場所 Bengaluru
Commendable service. Some of the staff are only reason for me to go back. Otherwise there are short comings and scope of improvement.
1. Despite of requesting / bringing to notice / mentioning in review, 2 of 3 thread mills in gym is still not working
2. Soap bars instead of body gel were requested many times and so far not fulfilled
3. Laundry quality is average
4. No amenities as swimming pool is not technically usable mostly , no board games or pool table or table tennis or any activity
5. Old room fittings
6. Al-la cart requests are not accepted even for regular guests who opt for buffet
I hope at least the low hanging points will be addressed positively for better experience.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Busfreqtrav,
Thank you for sharing your thoughts about your stay at our Crowne Plaza Pune City Centre. We appreciate you choosing the IHG Hotels & Resorts properties as your preferred choice for your travel needs as our valued IHG One Rewards Diamond Elite member.
We offer an efficient and frictionless experience for guests on the move. I understand your expectations, and I am sorry to learn about the issues encountered during your visit. I distributed your comments to our local area managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon!
Always,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
We are proud to showcase our brand new hotel & to allow you to experience our superior levels of service. Located in the heart of southern Jacksonville’s most desirable area, we are conveniently located just minutes from Baptist Medical Center South, Citibank, Siemens, Ernst & Young, and GE. Centrally located to St. Augustine & Downtown Jacksonville, our modern design brings together a focus on essentials & comfort. We focus on clean, consistently friendly, & comfortable stays. Whether it be business or leisure, our proximity to the JT Butler Blvd/FL 202 & Interstate 95, will take you just minutes from your next destination. Our Express Start Breakfast includes all the best offerings like egg white omelets, made to order pancakes, & our breakfast secret weapon, cinnamon rolls. At the brand-new Holiday Inn Express & Suites South/Bartram Park, guest experience is our top focus. With Express Recharge, we’ve focused on pillows, power & playtime with triple layered bedding, industry leading mattresses & your choice of soft/firm pillows. Charging stations abound. Our staff is very excited to welcome you to the newest hotel in Bartram Park, the Holiday Inn Express & Suites South/Bartram Park.
 
全体
3 / 5
35
Only 1 night, or else…
投稿者 Pshearer82 場所 Mauldin, SC
… I would have checked out and went somewhere else. My initial room had a foul smell. I went downstairs to the front desk to ask for a different room. The people that had checked into the room next to mine were ahead of me getting the last available room on different floor. The person at the front desk was very helpful and understanding found another room a few doors down from my original room. It also had a smell but not as bad, So apparently several rooms have the same problem on this top floor. Once in my new room with the air conditioner and fan running the smell was still lingering so I drove to Home Depot and bought some Febreze and some canisters of odor absorbing gel. Those items made the room tolerable. But if I wasn’t just staying one night I would’ve demanded a refund and went somewhere else. I did say something to the front desk when I was checking out so hopefully the rooms on the top floor have been taken care of in the last month a coworker and I were traveling this week and we shared some of our recent stories. I had not left a review earlier, but he said if I didn’t, how would other people know what they might expect? I would still recommend this place because after I checked out, I was talking to other guests that had checked out with me and I asked them about their room on the same floor and they said there was no foul smells on their side of the hallway.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Pshearer82,
Thank you for being one of our valued IHG® One Rewards Diamond Elite members and for choosing to stay at the Holiday Inn Express Jacksonville South Bartram Park.
We aim to champion smart travel for our guests, and I'm sorry to hear about your experience. We ensure that our hotel rooms are always clean, so I shared your feedback with our local management so they can take the necessary steps for our housekeeping team to address the concern.
We look forward to welcoming you again soon.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Holiday Inn Express & Suites Savannah W - Chatham Parkway Savannah's newest place to Stay Smart! Come experience a memorable stay at our new and modern Holiday Inn Express and Suites North hotel. Our hotel's location in Savannah is just off I-16 and Chatham Parkway, minutes from Historic Savannah , River Street , the Savannah International Airport (SAV) and the Savannah / Midtown District. We provide a name you can trust with the service you deserve at the price that fits your budget. With us, you "Stay Smart." Our Savannah, GA hotel's address is within easy driving distance of several major businesses, including Gulfstream , Georgia Pacific , Georgia Ports, Flight Safety and International Paper . Complimentary high-speed Internet access, a 24-hour Business Center make conducting business easy when you stay with us in Savannah, GA. Our hotel's location is ideally situated giving you easy access to historic Savannah's River Street and the City Market. After a trolley tour, carriage rides and exploring, spend the day on Tybee Island , shopping at one of the malls. We offer guests an array of complimentary amenities to guarantee a fantastic stay, including a Free hot breakfast, fitness center and an indoor non-heated pool. You'll find modern accommodations and quality amenities when staying at our Holiday Inn Express and Suites Savannah West.
 
全体
2 / 5
25
Worst IHG hotel we’ve ever stayed in!
投稿者 Sailorgirl 場所 SC
After arriving at 3 a.m. we were told they had overbooked and didn’t have a room available. Finally the night desk person found us a room but couldn’t make us a key due to key machine not working. Never got one, so one of us had to stay in the room at all times to open the door. We asked for late check out to avoid severe storms and were told 30 minutes no more! The morning desk person would not even talk to u to discuss it! We definitely will never stay at this Holiday Inn Express ever again!
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Sailorgirl,

It's always a pleasure assisting our Silver Elite members of IHG® One Rewards. Thank you for your business. We appreciate your stay at Holiday Inn Express & Suites Savannah West - Chatham Parkway

We aim to add thoughtful touches along our guests' journeys, and I'm sorry about your experience. We take reviews seriously. We appreciate you bringing this to our attention. I have shared your comments with our hotel management so that they can look into the areas to improve.

Your continuous trust in us is highly appreciated.

Best regards,

Aly M.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
A warm welcome to the new Holiday Inn Express & Suites in Ely, Nevada! Ely’s newest and most modern hotel is nestled in the beautiful mountains of Eastern Nevada. The property is centrally located on Highway 93 near Route 50, the ‘Loneliest Road in America.’ It’s the closest hotel to the area’s top attraction, the Ghost Train of Old Ely, as well as an 18-hole golf course, airport and hospital. Great Basin National Park and the Lehman Caves are an hour away. The non-smoking, family and pet friendly Holiday Inn Express & Suites offers several state-of-the-art amenities. Relax your body and mind in our eucalyptus steam room, indoor pool and spa. Also, check out our large workout facility. The hotel also has a sleek meeting space, business center, DIRECTV and free WIFI. Plus, our complimentary breakfast will not disappoint! In addition, we offer an off-site casino, restaurant and lounge just steps away. Stay with us, breath in the crisp mountain air and enjoy the journey to your next destination!
 
全体
3 / 5
35
Wonderful Stay - Terrible Streaming
投稿者 Bachkr55 場所 Traverse City, MI
We had a great room and the staff was very helpful. However, our streaming experience was terrible. After a long day on the road we just wanted to relax and watch the series we had been watching. However, the streaming service would not work. We were given the phone number of the company who provides the service and talked to someone there 3 times, each time saying they were bumping us up to a higher level as the person on the phone could not figure out the problem. The 4th time the company called back I didn’t return their call as we were only there 2 days and did not have the time to deal with this on our vacation
カスタマーのアバター
投稿者
対象2025年4月2日
Hello Bachkr55,
Thank you for staying at Holiday Inn Express & Suites Ely. We appreciate your loyalty to IHG® One Rewards since 2017.
We value your feedback, and we try hard to meet your expectations. I am sorry if we missed a mark this time. We care about your feedback. I appreciate you taking the time to let us know. I have sent your comments to our dedicated hotel management for service improvements.
We look forward to seeing you soon.
Aly M.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
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