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- レビューコメント数76285
- 役立ち度投票数349
- 最初のレビューコメント2017年2月14日
- 最後のレビューコメント2025年4月21日
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Located off I-40, 1.4 miles from RDU, lies the Holiday Inn Raleigh-Durham Airport hotel featuring free overnight parking and airport shuttle. We're 8 miles from Lenovo Center and Wake Med Soccer Park, and Wake Competition Center and Invisalign Arena are just under two miles away. When flying in or out of RDU, you'll rest easy knowing our free airport shuttle will get you to the Raleigh Airport on time (4 am to 1 am daily). Looking for a Park and Fly hotel to save on parking costs? Book our Park, Stay, and Go package or request long-term parking when you arrive for 10 USD per night. Overnight parking for our hotel guests is always free. Amenities at our RDU hotel include an indoor pool, large fitness center, restaurant, and full bar. Rooms offer free WiFi, a microwave, fridge, Keurig coffee maker, and boutique bedding. Sleep soundly with our true black-out shades, a unique feature in every room. Pets are also welcome for a fee. Planning an event? Everything you need is here. From our 1,700 sq ft event space and large pre-function area, to our in-house catering and dedicated team. Business travelers will appreciate that we are near Lenovo, Oracle, PPD, SAS, Glaxo Smith Kline, Cisco, and Bayer. Catch our free shuttle to any RTP business within a file-mile radius. So when looking for a hotel near the Raleigh-Durham International Airport in Morrisville, NC choose the Holiday Inn Raleigh-Durham Airport! Government Travels - FEMA Approved
全体
2 ／ 5
Front Desk Eh..
投稿者 BigDaddy696969
At check in no front desk personnel were present. Finally, after approx. 10 minutes someone finally came. Staff seemed generally unfriendly.
投稿者Corporate
対象2025年4月15日
Hi BigDaddy696969,
Thank you for staying at our Holiday Inn Raleigh-Durham Airport and sharing your experience. We appreciate your loyalty as our IHG One Rewards Silver Elite member since 2023.
We strive to give an impressive hotel experience, and I apologize for what happened during your stay. We value every bit of our guest experience and will notify our upper hotel management team. I assure you that we will take the necessary corrective measures to avoid any issues from occurring again.
You are our most valued guest, and we hope to create more positive memories with you when your travels bring you back to the area.
You are our most valued guest, and we hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
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Discover the vibrant and innovative culture of Midtown Atlanta at our one-of-a kind boutique hotel. Taking its soul-infused design from the Fox Theatre across the street, our Midtown hotel is immersed in the fabric of Atlanta’s arts and entertainment district.
Experience the playful vibe of Midtown as you explore the nearby Atlanta Botanical Garden and the High Museum of Art, find an oasis at Piedmont Park, and taste local flavors at Ponce City Market, along Atlanta’s Beltline. Meet for mouthwatering Southern food and drinks at our music-themed restaurant and bar or discover hip eateries steps away. Relax in rooms with music-inspired décor and views of Peachtree Street and the iconic Fox Theatre marquee. With its artistic style, Hotel Indigo® Atlanta Midtown is no ordinary hotel.
全体1 ／ 5
Don’t stay there . Go to the other Indigo
投稿者 Jay pet
場所 Atl
Too expensive for a tiny bathroom , so many fees that weren’t told , no microwave
投稿者Corporate
対象2025年4月15日
Hi Jay pet,
We appreciate you staying at the Hotel Indigo Atlanta Midtown. Thank you for considering IHG Hotels & Resorts as your travel partner.
We value your support and your feedback matters. I am sorry we were not able to live up to your standards. I have shared your comments with our hotel management. I am confident that they will take appropriate steps to avoid this in the future.
We look forward to having the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
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Discover the epitome of hospitality in the heart of San Diego at Hotel Indigo San Diego-Gaslamp Quarter. Experience our vibrant neighborhood, just steps away from the excitement of Petco Park, where you can catch MLB in action. Whether you're visiting for a convention like Comic-Con at the nearby San Diego Convention Center or exploring the Gaslamp Quarter, our hotel is the ideal spot for a San Diego stay. Renowned for genuine hospitality and pet-friendly enthusiasm, our LEED-certified, award-winning hotel boasts fantastic views, modern amenities, and a premier location, making it the top choice for all your California dreams. Our newly opened Borrego Rooftop Kitchen and Cocktails is a desert-inspired oasis boasting dynamic food and beverage pairings with stunning skyline views.
全体3 ／ 5
Unremarkable but clean
投稿者 Traveller323
場所 London
The hotel is well located for downtown San Diego but the room was noisy, from hearing the lift to people in the corridor, it was hard to get a good nights sleep. The view out of the window was to a service courtyard that was industrial with air con units and other plant equipment. The neighbouring apartments were so close there was no privacy. I got hit with a $32 resort fee per night which was unexpected and the few interactions I had with the reception staff were disappointing, they charged the wrong card and I also got charged for somebody else’s room service. All in all not terrible but a long way short of the other IHG properties I have stayed in before. The hotel was really clean.
投稿者Corporate
対象2025年4月15日
Hi Traveller323,
We value your unwavering support as a member of IHG One Rewards. Thank you for staying at the Hotel Indigo San Diego-Gaslamp Quarter.
We are committed to providing an effortless and authentic service. I am sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I sent you an email to discuss this further. I hope you can read it when you have the time.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
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At Holiday Inn York City Centre , you are conveniently located within the city walls and only minutes away from the heart of everything our historic city of York has to offer. A visit to the famous Jorvik Viking Centre is a must, a popular attraction for adults and kids alike, or take a walk down The Shambles , voted Britain’s Most Picturesque Street. We are also just minutes away from the famous Betty's Tea Room, pop in for an afternoon tea or just grab one of their famous Fat Rascals
. Our hotel has 100 modern bedrooms with free Wi-Fi , comfy beds and walk-in showers. We also offer 3 meeting rooms with free Wi-Fi, accommodating up to 60 guests, and can tailor the layout to best suit your needs.
Start your day with a hot buffet breakfast in our restaurant which is also open for dinner and kid's eat free. In the hotel bar, you can enjoy a snack or unwind with friends or family over a drink. Feel like staying in? Enjoy a meal from the room service menu.
Holiday Inn York City Centre is conveniently located for all of the sights of York, but is also a great base for all the beautiful attractions and scenery in Yorkshire. We look forward to welcoming you.
全体3 ／ 5
Good value for short stay
投稿者 Visiting
場所 London
Good value for short stay , clean friendly although would have been good to be able to open window as heating was too hot
投稿者Corporate
対象2025年4月15日
Hi Visiting,
We appreciate you choosing to stay at our Holiday Inn York City Centre and doing business with IHG Hotels and Resorts.
We are glad you appreciate our efforts to provide a clean space during your stay. Our goal has always been to provide our guests with the best hospitality service, and I am sorry to hear about what happened. I forwarded your feedback to the hotel management to identify areas where we can improve ourselves to prevent similar issues from reoccurring.
Thank you for sharing your thoughts about your stay. We hope to welcome you back.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
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A historic hotel in Sheffield city centre with 105 newly refurbished bedrooms, an elegant Restaurant, all day dining in the Grand Lounge bar with Premium and Suite room upgrades.
The 19th-century Grade II Crowne Plaza® Royal Victoria Sheffield hotel stands in quiet grounds off a private drive in Sheffield city centre. The hotel has 240 car parking spaces on-site. Sheffield's shops, theatres, museums and Ponds Forge water sports complex are within walking distance of the hotel.
Corporate guests enjoy the hotel's business-friendly services, including 24-hour room service and luxurious upgraded bedrooms. All our newly refurbished bedrooms have comfortable double beds, air conditioning, tea and coffee making facilities, mineral water and free Wi-Fi. With a gorgeous Ballroom with a maximum capacity of 400 delegates theatre style, and further 13 meeting rooms, the hotel is an impressive venue for Residential conferences and events. The hotel is located within 10 minutes driving distance from major corporate offices such as HSBC, Home Office, Capita, Virgin Media to name a few.
Take time out in the 24-hour fitness centre with its naturally lit, fully equipped gym and dance studio. Cunningham's Restaurant offers gourmet cuisine in a refined setting with a seasonal changing menu– ideal for a romantic meal or client dinner. With twin fireplaces the Grand Lounge bar is popular for a Cocktail or light meal.
全体3 ／ 5
Just Like A Home Coming!
投稿者 TeamGE
場所 Northumberland
Just like coming home - the Crown Plaza Sheffield is the perfect place to stay when visiting this vibrant city. Room 336 provided spacious comfort with a commanding view with the amenities required to have a splendid experience. The only comment the room needs a full length mirror especially when dressing for an event. Also the inside shower door does not have a handle - difficulty when close safely and securely particularly for a petite female.
Alas the unfortunate incident during breakfast with an unruly discourteous disrespectful resident with her 'feral' offspring running riot (including a small pet in a cage being being placed on surrounding breakfast tables / jumping up and down on the restaurant furniture, running and screaming at each other as well as their parents) rather spoilt our stay. Elaine, my wife whom recently suffered a stroke was extremely dismayed, distressed and unnerved by this very unpleasant experience.
After Breakfast we decided to have a breathe of fresh air to relax having experienced such atrocious behaviour and survey the Remembrance Wall to reflect. Observed were the police outside in the car park engaging in discussions with this family accompanied with the Hotel Management.
Prior to breakfast we discussed staying a subsequent night at the Crown Plaza Harrogate on our journey home. However as Elaine was so distraught decided to travel straight home to Northumberland to recover.
投稿者Corporate
対象2025年4月15日
Hi TeamGE,
Thank you for staying with our Crowne Plaza Hotels & Resorts Royal Victoria Sheffield. We appreciate you as an IHG One Rewards member.
We strive to do everything to help you unwind and rest easier, ensuring a productive day ahead. I'm sorry to hear about what happened I have shared your feedback with our hotel management team, and I am confident they will identify areas for improvement in our service.
On a positive note, I am glad you chose our hotel and appreciate our efforts to provide a clean space during your stay.
We hope to remain your first choice as we do our best to make every moment memorable.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
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Set on 70 acres of manicured gardens with rolling countryside views and the Brokenback Ranges in the distance, wake up in elegant and stylish rooms and suites with picturesque views every day of your stay at voco™ Kirkton Park Hunter Valley.
Sit on sunny balconies overlooking the incredible wine-country scenery with glasses of local wine and delicious cheese boards. Dine at restaurants and bars with a paddock-to-plate ethos that drives the kitchen. Experience one of the best high teas in the Hunter overlooking the roses with glasses of bubbly. Discover stunning garden settings ideal for weekend wedding escapes and successful corporate retreats centred around bespoke experiences for any occasion from pop-up cellar door events in our private gardens to cosy mulled wine evenings around the fire pit.
Our warm intuitive voco™ hosts are ready to tailor-make incredible and memorable wine-country experiences in the heart of Pokolbin close to the Hunter’s best wineries and cellar door experiences.
全体3 ／ 5
Disappointing
投稿者 TiggyP
We last stayed at this property in 2018 and enjoyed the stay at the time. This visit was extremely disappointing, especially for the cost.
The location is stunning and the property itself is beautiful and delightful to wander. Some of the staff are warm and pleasant; others clearly do not have the elan to manage anything going wrong.
The stay was challenging and I expect better from the IHG brand.
• dog policy. Glad they accept dogs; however, the public areas are off limits, which is understandable but a shame. It permitted to leave them in the room in order to have a drink at the bar, so it’s your room only or outside.
• Buffet breakfast - the eggs Benedict were served on un-toasted/cooked English muffins. Not nice.
• much of the hot food was actually lukewarm or cold.
• Any orders for coffee or hot chocolate were incredibly slow.
• The “All Day Menu” (printed at the top of the page) stops half way down and in small writing things like steak etc are only after 5pm.
• Lunch to the room was forgotten. Took an hour to get an order of chips, and we had to call to remind them after the first 25 minutes.
• Late checkout on a Sunday was a negotiation. Accommodated eventually but didn’t feel gracious.
• Pool was nice but couldn’t swim because “somebody” pooed in it and it had to be closed, cleaned and sanitised. The pool was one reason we chose this location.
• In general, the property is showing signs of wear and tear…one or two tiles had fallen off the pool wall for example.
•The ensuite bathroom looked cheap and the taps were not in best working order.
• much of the hot food was actually lukewarm or cold.
• Any orders for coffee or hot chocolate were incredibly slow.
• The “All Day Menu” (printed at the top of the page) stops half way down and in small writing things like steak etc are only after 5pm.
• Lunch to the room was forgotten. Took an hour to get an order of chips, and we had to call to remind them after the first 25 minutes.
• Late checkout on a Sunday was a negotiation. Accommodated eventually but didn’t feel gracious.
• Pool was nice but couldn’t swim because “somebody” pooed in it and it had to be closed, cleaned and sanitised. The pool was one reason we chose this location.
• In general, the property is showing signs of wear and tear…one or two tiles had fallen off the pool wall for example.
•The ensuite bathroom looked cheap and the taps were not in best working order.
• The QR code for ordering room service didn’t work. Quite frankly, it was a pain to have to use ordering through the TV - a personal pet peeve: Not sure I want a modern system in a hertitage property anyway.
投稿者Corporate
対象2025年4月15日
Hi TiggyP,
Thank you for staying at our voco Kirkton Park Hunter Valley. We appreciate your loyalty as an IHG One Rewards Gold Elite member and making IHG Hotels & Resorts your travel partner.
We do our best to provide a comfortable experience every time, and I’m sorry to hear about your recent experience. I have shared your feedback with our local team, and I am confident that actions will be taken to address this.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
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EVEN® Hotel Chengdu Jinniu is an upscale wellness and lifestyle hotel by IHG, The hotel has 186 refreshingly vibrant rooms, including 18 suites. The hotel also features 17 guest rooms fitted with advanced fitness technology through smart mirror-like screens which fires up a regular fitness routine. Check in at the reception lobby on the 33thfloor and be wowed with a sensational view of the city and then head over to the EVEN Table for some natural and healthy food choices, both Chinese and western. Or visit the hotel’s cosy coffee bar for speciality coffees, teas, even signature cocktails!
The Active Studio comes with diverse fitness amenities and there are sports rooms that are multiuse and adaptable for different fitness needs. The meeting room is a flexible space that accommodates business and social activities.
Destinations such as China Lane, Taurus Sports Center, Jinsha Site Museum, and Yipingtianxia Food Street are nearby to help travellers find that elusive balance in life.
全体5 ／ 5
非常好的设施，人员服务和住宿体验
投稿者 tony
在金牛区出差，是第一次住ihg旗下的逸衡系列，对房间的宽敞程度，房间内装潢和整洁，前台服务以及健身设施都非常满意！尤其是健身房的器材，非常的新！房间内的健身器材和等身镜也让人眼前一亮。入住期间所有服务人员的素质和态度都特别好~尤其是27楼的保洁和琼姐，推荐入住体验。
PS:楼下就是天街，购物和交通都很方便
PS:楼下就是天街，购物和交通都很方便
投稿者Corporate
対象2025年4月15日
尊敬的客人，
由衷地感谢您对成都金牛逸衡酒店的大力支持与宝贵点评！我们酒店是洲际酒店集团旗下全面健康平衡的生活方式类酒店，兼具运动时尚，为追求健康品质生活的商旅人士量身打造。在逸衡酒店，健康的运动体验触手可及。景观最好的顶层设有活力馆，配备星驰品牌的健身器械设施，功能分区合区，满足各类健身需求。房间享有约40平米的宽敞空间，专设私人健身区，瑜伽健身器材、健身拉力架等设施齐全，电视可观看专业的健身运动教学视频，方便您随时保持运动习惯。此外，酒店每周定期有专业老师分享瑜伽、街舞等不同的健身课程，住店客人可免费体验，随心而动，让健康活力一整天。随心运动是我们的特色之一，此外我们还有自在食刻、焕活身心等核心特色，帮助旅途中的客人找到一份属于自己的“完美平衡”。值得一提的是，酒店专属私密的观宸中餐厅，艺术风格的茶艺包间以及灵活共享的公共工作空间适应不同商务需求，无论是聚会、讨论或是私享个人时光，都可以私享多变社交空间。成都金牛逸衡酒店期待礼遇您的未来！ 首席健康官 Robin Huang
由衷地感谢您对成都金牛逸衡酒店的大力支持与宝贵点评！我们酒店是洲际酒店集团旗下全面健康平衡的生活方式类酒店，兼具运动时尚，为追求健康品质生活的商旅人士量身打造。在逸衡酒店，健康的运动体验触手可及。景观最好的顶层设有活力馆，配备星驰品牌的健身器械设施，功能分区合区，满足各类健身需求。房间享有约40平米的宽敞空间，专设私人健身区，瑜伽健身器材、健身拉力架等设施齐全，电视可观看专业的健身运动教学视频，方便您随时保持运动习惯。此外，酒店每周定期有专业老师分享瑜伽、街舞等不同的健身课程，住店客人可免费体验，随心而动，让健康活力一整天。随心运动是我们的特色之一，此外我们还有自在食刻、焕活身心等核心特色，帮助旅途中的客人找到一份属于自己的“完美平衡”。值得一提的是，酒店专属私密的观宸中餐厅，艺术风格的茶艺包间以及灵活共享的公共工作空间适应不同商务需求，无论是聚会、讨论或是私享个人时光，都可以私享多变社交空间。成都金牛逸衡酒店期待礼遇您的未来！ 首席健康官 Robin Huang
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Holiday Inn Express Hotel & Suites Tipp City
You can enjoy a comfortable stay at our Holiday Inn Express Hotel & Suites. Tipp City is located just 10 miles from the Dayton International Airport.
Families will enjoy staying at our Tipp City hotel, located off of I-75, which allows easy access to many of the local attractions.
Our hotel has a convenient location to nearby Miami County attractions, like Strawberry Festival, Tipp City Mum Festival, National Air Force Museum, Rose Music Center and the Hollywood Gaming at Dayton Raceway. If you are a nature enthusiast, we do have Brukner Nature Center and Idle Hour Ranch. These are within a 15 minute drive of Tipp City.
During your stay with us, you will enjoy the conveniences of our complimentary Express Start hot breakfast bar featuring our trademark cinnamon rolls and the option to make your own pancakes, free Wi-Fi service throughout the hotel and our meeting room, HD televisions, heated indoor swimming pool, Fitness Center, 24-hour Business Center and guest laundry.
We also have a unique historic district in Tipp City Ohio which offers a wonderful shopping and dining experience.
全体2 ／ 5
Needs improvement
投稿者 Guest318
Rented Jacuzzi suite and excited to find a hotel with one! Jacuzzi was clean, bed was clean and comfortable, fireplace was nice but.......got charged a $50 fee that said was going to be refunded and still haven't seen it on bank statement or explained why with no paperwork to back it, shower walls had not been wiped down, furniture was out dated and had stains, carpet was dirty and also had stains and breakfast was extremely poor!!!!! Staff was very rude!
投稿者Corporate
対象2025年4月15日
Hi Guest318,
We value your unwavering support as a member of IHG One Rewards. Thank you for staying at the Holiday Inn Express and Suites Dayton North - Tipp City.
We are committed to providing ease and comfort through exceptional service. I am sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I sent you an email to discuss this further. I hope you can read it when you have the time.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
EVEN® Hotel Chengdu Jinniu is an upscale wellness and lifestyle hotel by IHG, The hotel has 186 refreshingly vibrant rooms, including 18 suites. The hotel also features 17 guest rooms fitted with advanced fitness technology through smart mirror-like screens which fires up a regular fitness routine. Check in at the reception lobby on the 33thfloor and be wowed with a sensational view of the city and then head over to the EVEN Table for some natural and healthy food choices, both Chinese and western. Or visit the hotel’s cosy coffee bar for speciality coffees, teas, even signature cocktails!
The Active Studio comes with diverse fitness amenities and there are sports rooms that are multiuse and adaptable for different fitness needs. The meeting room is a flexible space that accommodates business and social activities.
Destinations such as China Lane, Taurus Sports Center, Jinsha Site Museum, and Yipingtianxia Food Street are nearby to help travellers find that elusive balance in life.
全体5 ／ 5
非常优秀的住宿体验，人员服务，酒店设施和房间都特别满意
投稿者 tony
場所 Tony
在金牛区出差，是第一次住ihg旗下的逸衡系列，对房间的宽敞程度，房间内装潢和整洁，前台服务以及健身设施都非常满意！尤其是健身房的器材，非常的新！房间内的健身器材和等身镜也让人眼前一亮。入住前前台工作人员贴心打电话问了预计入住时间，还推荐了数款枕头选择。入住期间所有服务人员的素质和态度都特别好~尤其是27楼的保洁和琼姐，推荐入住体验。
PS:楼下就是天街，购物和交通都很方便
PS:楼下就是天街，购物和交通都很方便
投稿者Corporate
対象2025年4月15日
尊敬的客人，
感谢您在众多酒店中选择成都金牛逸衡酒店，分享宝贵的入住体验！我们酒店是洲际酒店集团旗下全面健康平衡的生活方式类酒店，兼具运动时尚，让旅行者以自己的方式，在商务旅行与健康生活中找到完美平衡。酒店严格按照洲际酒店集团清洁宝典的卫生程序进行打扫，入住环境整洁又可靠。除了活力馆配备星驰品牌的健身器械外，我们在客房专设私人健身区，有瑜伽垫、瑜伽球、拉力绳等瑜伽健身设施，电视也可观看专业的健身运动教学视频，让您在私密空间也能享受运动的乐趣。服务在于细节，细节彰显品质，房间内的枕头菜单包含8款枕头可供选择；逸衡定制Sleepace助眠香薰灯一键开启伴睡模式，一夜舒心睡眠为您繁忙的工作注入满满能量。优越的位置也是我们酒店吸引客人的优势，坐落在龙湖西宸天街购物中心，4楼联通客人专属的私密商场直通通道，集餐饮、影院、休闲、购物于一体的商业综合体可提供一站式便利服务；步行至地铁7号线茶店子站仅约5分钟，距双流国际机场约35分钟车程。我们诚邀您再次选择我们酒店，探索更多"随心运动、自在食刻、焕活身心”的逸衡宾客体验！ 首席健康官 Robin Huang
感谢您在众多酒店中选择成都金牛逸衡酒店，分享宝贵的入住体验！我们酒店是洲际酒店集团旗下全面健康平衡的生活方式类酒店，兼具运动时尚，让旅行者以自己的方式，在商务旅行与健康生活中找到完美平衡。酒店严格按照洲际酒店集团清洁宝典的卫生程序进行打扫，入住环境整洁又可靠。除了活力馆配备星驰品牌的健身器械外，我们在客房专设私人健身区，有瑜伽垫、瑜伽球、拉力绳等瑜伽健身设施，电视也可观看专业的健身运动教学视频，让您在私密空间也能享受运动的乐趣。服务在于细节，细节彰显品质，房间内的枕头菜单包含8款枕头可供选择；逸衡定制Sleepace助眠香薰灯一键开启伴睡模式，一夜舒心睡眠为您繁忙的工作注入满满能量。优越的位置也是我们酒店吸引客人的优势，坐落在龙湖西宸天街购物中心，4楼联通客人专属的私密商场直通通道，集餐饮、影院、休闲、购物于一体的商业综合体可提供一站式便利服务；步行至地铁7号线茶店子站仅约5分钟，距双流国际机场约35分钟车程。我们诚邀您再次选择我们酒店，探索更多"随心运动、自在食刻、焕活身心”的逸衡宾客体验！ 首席健康官 Robin Huang
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Holiday Inn & Suites Dubai Festival City offers a dynamic retreat for the global traveller, blending work and play seamlessly. Nestled within one of Dubai’s most sought-after shopping, dining, and entertainment hubs, this contemporary 496-room hotel is the ideal base for exploring the city or enjoying a family staycation. Conveniently located just 10 minutes from major city attractions, the hotel also provides complimentary transport to Dubai International Airport and the nearest metro station. What's more, children aged 12 and under stay and dine for free, making it a perfect choice for families.
全体1 ／ 5
Worst experience
投稿者 Xiao
場所 Dubai
The hotel all staff I met during my stay were cold and unprofessional, and did not give me the care and help I deserved. None of the services were up to 4 star standards, even you could hardly find a bellboy at the concierge. Every service I need to do by myself: follow up my room if it’s ready, carry luggage by myself, wait for my valet parking car ( I called and give ticket number but nothing happened)
投稿者Corporate
対象2025年4月15日
Hi Xiao,
We appreciate your unwavering support as a Diamond Elite member of IHG One Rewards. Thank you for staying at the Holiday Inn and Suites Dubai Festival City.
We strive to uphold a global reputation for service, comfort, and value. I'm sorry we've missed the mark. I shared your feedback with our local team, and I am confident they will review it and take the necessary steps to address the issues. I have sent an email to you to discuss further.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
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