We rented 2 rooms for a family Christmas gathering. Apparently neither room had been thoughroghly cleaned prior to renting them out. In room 107 all the dishes were dirty and still in the dishwasher not ready for use. In room 106 there was still a plate in the mircowave full of wings and dipping sauce and the rest of the plates were in the dishwasher still dirty. When i went to the desk to tell them about it the offer to fix it was to have the housekeepers to come back. It was Christmas eve at almost 5pm. Had the housekeeping supervisor just done their job and checked rooms we wouldn't have had this problem. No i don't want another families Christmas eve ruined by making a mom leave her kids. I was told U would receive points for the issues in the rooms. Not a price discount but points. Funny thing is I got this email asking for a review but never got any points for staying in 2 dirty rooms for Christmas. As much as I love staying at Candlewoods I would never stay at this one again.
Check Out Date:2024-12-25
Reason for Visit:Family Christmas
Travel Tips:Don't stay here