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    February 14, 2017
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    March 20, 2025
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Corporate's Review Comments
 
Welcome to the Holiday Inn Express Hotel & Suites Jackson-Coliseum , conveniently located just off I-55 on High Street - Exit 96B. The Mississippi Coliseum & Fairgrounds are right next door and the Downtown Business District is a few blocks away. The Holiday Inn Express Hotel & Suites Jackson-Coliseum has a perfect, central location for anyone visiting Jackson, Mississippi. We are just minutes away from museums and historic sites, restaurants and nightlife, and shopping and sightseeing. Whether traveling on business or pleasure, enjoy amenities that will keep you productive and comfortable while away from your home and office, such as, Free Wi-Fi access throughout the entire building, refrigerator, microwave and 37-inch HD TV in all guest rooms, complimentary Express Start Breakfast , an on-site Business Center, Fitness Facility, and a seasonal, outdoor swimming pool. The Holiday Inn Express Hotel & Suites Jackson-Coliseum features premium hotel accommodations with 77 guest rooms and 31 deluxe suites, over five floors, all interior corridors and ground-floor meeting space. Our 100 percent smoke-free facility offers complimentary parking . The onsite Magnolia meeting room will hold up to 35 people classroom style. It's the perfect size for corporate meetings, training classes, family gatherings, and receptions.
 
Overall
1 out of 5
1 out of 5
Attention Maintenance Team
By Rigo from San Antonio, TX
Stayed here a year ago, just so happen to stay in the same room and the feedback I left before with broken doors and outlets on lamps not working are still there. Worse actually, and these doors that won’t latch are now a safety concern not being addressed/corrected. Ice machines are broken on both floors and breakfast is limited due to what seemed like limited employment. Just have to catch the items at the right time. So given we didn’t catch the right timing, we were very limited on food items. Overall, it’s was too expensive for our stay for what we received. I could have paid half the price at a hotel and received the same, if not better expectations. Maintenance team here lacks.
Customer avatar
Posted by
onMarch 19, 2025
Hi Rigo,
Thank you for staying with us at Holiday Inn Express & Suites Jackson Downtown - Coliseum and for sharing your experience during your stopover. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Staybridge Suites ® Rock Hill SC. This premiere Staybridge Suites® hotel is conveniently situated on Hwy I-77 at exit 79 in Rock Hill SC. Located in the suburbs, we take you away from the city's hustle and bustle, while keeping you close to important sites like the Galleria Shopping Mall. The Staybridge Suites® hotel is a perfect choice for business, long and short-term stays. We are surrounded by many restaurants and shopping in our backyard. We look forward to sharing with you our community. Here for business? We are close to major manufacturing companies like Atlas Copco, 3D Systems, Atotech, Domtar, McKesson, Daimler, and Schaeffler Group, just to name a few. We're also just minutes from Winthrop University. Leisure guests love the convenience of our hotel's Rock Hill locale. We are close to numerous local highlights, including the Manchester Meadows Sports complex, Novant Health BMX, Glencairn Gardens, Museum of York County, Narroway Theater, and Ebenezer Park on Lake Wylie. Whether business or pleasure brings you to Rock Hill, SC, our hotel has everything you need. Our full kitchens even include the kitchen sink! Our guests will enjoy complimentary hot buffet breakfast and an evening reception Monday, Tuesday and Wednesday evenings with light dinner options. Perfect for the long term stay guest or the business traveler wanting the comforts of home. Welcome Home to Staybridge Suites
 
Overall
2 out of 5
2 out of 5
Dirty
By Bret222 from Pittsburgh, PA
The room I was in had a bad odor and found hairs on bathroom counter and sink, the hotel was very noisy. So basically I slept for 4 hours and left to continue my drive home from Florida. I wouldn't recommend this location.
Customer avatar
Posted by
onMarch 19, 2025
Hi Bret222,
Thank you for staying and choosing our Staybridge Suites Rock Hill. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Hotel & Suites Tipp City You can enjoy a comfortable stay at our Holiday Inn Express Hotel & Suites. Tipp City is located just 10 miles from the Dayton International Airport. Families will enjoy staying at our Tipp City hotel, located off of I-75, which allows easy access to many of the local attractions. Our hotel has a convenient location to nearby Miami County attractions, like Strawberry Festival, Tipp City Mum Festival, National Air Force Museum, Rose Music Center and the Hollywood Gaming at Dayton Raceway. If you are a nature enthusiast, we do have Brukner Nature Center and Idle Hour Ranch. These are within a 15 minute drive of Tipp City. During your stay with us, you will enjoy the conveniences of our complimentary Express Start hot breakfast bar featuring our trademark cinnamon rolls and the option to make your own pancakes, free Wi-Fi service throughout the hotel and our meeting room, HD televisions, heated indoor swimming pool, Fitness Center, 24-hour Business Center and guest laundry. We also have a unique historic district in Tipp City Ohio which offers a wonderful shopping and dining experience.
 
Overall
2 out of 5
2 out of 5
Condition of Hotel
By Carole from Michigan
The hotel was very out dated and needed a major refresh
Customer avatar
Posted by
onMarch 19, 2025
Hello Carole,
Thank you for staying and choosing our Holiday Inn Express & Suites Dayton North - Tipp City. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Hotel Near Medical Center San Antonio & Six Flags Texas is located off Interstate 10 and is 20 minutes away from downtown San Antonio. Our hotel's location and extra amenities create an unforgettable stay for our guests. The Holiday Inn Express & Suites Medical-Six Flags is situated near many of San Antonio’s most popular attractions, medical facilities, and local businesses. Corporate guests will appreciate the convenient access to USAA, Valero Corporate HQ, UnitedHealth Group, San Antonio Medical Center, and the FBI building . Guests will also enjoy access to our 24-hour Business Center with free high-speed Internet and complimentary Express Start hot breakfast bar. Nearby attractions include Six Flags Fiesta Texas amusement park, SeaWorld Marine Park the historic Alamo landmark and museum, the Alamodome multipurpose facility, AT&T Center, San Antonio Zoo and Aquarium , the San Antonio Botanical Garden and the McNay Art Museum . The nearby San Antonio River Walk is one of the city's most popular destinations and features numerous sidewalk eateries, pubs and live entertainment. Our quick access to the University of San Antonio Texas makes it easy to cheer on the Texas Roadrunners. Our hotel is just minutes away from the iconic River Walk and the famous La Cantera Mall.
 
Overall
3 out of 5
3 out of 5
Bed comfortable, roomy. Bathtub though, had dark marks.
By Medical from San Antonio, Tx
Jackhammer noise middle of the night, front desk area looked a bit gloomy, and small. Checkin staff was really friendly, however the "check out person was asleep. Overall, I think photos are nicer than actual hotel.
Customer avatar
Posted by
onMarch 19, 2025
Hi to our Valued Guest,
Thank you for staying and choosing our Holiday Inn Express & Suites San Antonio Medical-Six Flags during your medical appointment. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The brand-new Holiday Inn Express and Suites Queenstown is located in the prime position on the corner of Stanley and Sydney streets in Queenstown, providing close proximity to the city centre shopping, entertainment and outdoor activities. The location also provides easy access to popular ski destinations of Coronet Peak, Remarkables, Cardrona & Treble Cone, and is the gateway city to the UNESCO World Heritage site of Milford Sound. The 227-room, 4 Star hotel features a selection of well-designed hotel room types and suites to cater for all types of travellers, whether that be for work or play. Holiday Inn Express & Suites Queenstown is the smart choice for savvy business and leisure travellers, delivering more where it matters most. The hotel also features a fitness room, sauna, two flexible meeting rooms, self-serve laundry, onsite parking and a free business centre, in addition to well-appointed rooms complete with a power shower, black-out blinds, high-quality bedding with a choice of pillows, uncapped Wi-Fi and a free Express Start breakfast option.
 
Overall
3 out of 5
3 out of 5
Unfriendly staff
By Lei2345789Mitkovs04 from Melbourne
When I asked the front account staff to store my two luggages,she requires me to take the luggages to that store room. I asked a staff to help,he refused.
Customer avatar
Posted by
onMarch 19, 2025
Hi Lei2345789Mitkovs04,
Thank you for staying and choosing our Holiday Inn Express & Suites Queenstown. We appreciate you as one of our guests!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
There's no place like Athens. In a perfect downtown location convenient to restaurants, clubs, and the University of Georgia, Hotel Indigo Athens Downtown University Area is an inspired alternative to your typical stay. Our thriving downtown neighborhood resonates with local color and sound, as does our hotel, offering everything from farm-to-table cuisine at Madison Bar and Bistro to our own art gallery, featuring works by local artists. Relax in our courtyard with a craft cocktail from the bar, or reserve our Rialto Room for a private gathering or event. Our green hotel is LEED Gold Certified, and we’re pet-friendly, with special amenities for your furry friends.
 
Overall
3 out of 5
3 out of 5
Very dirty room.
By Mdt1234 from Ga
Very dirty room. Bed looked that someone was there few minutes ago before we entered the room. AC blows right to your neck. Couldn’t get much sleep. Complained to room service at 1:30pm because our room hadn’t been serviced. Came back from a wedding after midnight and the room hadn’t been serviced! So upset! Complained at ck out. Nothing was said nor done. Bad customer service.
BUT I want to say that the bartenders were amazing!!! Extremely nice, and willing to make my group welcome . We tipped them well, as they went overboard with us and it was very much appreciated.
Customer avatar
Posted by
onMarch 19, 2025
Hi Mdt1234,
Thanks for staying at the Hotel Indigo Athens Downtown - University Area as an IHG One Rewards member. We have valued your loyalty since 2014 and work hard to deliver an exceptional guest experience. I'm sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management, and I am confident that measures will be taken to address the areas you have noted.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to provide a better stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Vicksburg hotel. Our Vicksburg, Mississippi hotel is conveniently located in the heart of the city off I-20 and only minutes from Historic Downtown Vicksburg and the Vicksburg National Military Park. Our flexible meeting facilities can accommodate groups from 4 to 200. Enjoy our indoor/outdoor pool and the 24-hour fitness and business centers. All rooms feature a microwave and refrigerator along with a 32in HDTV. Our Holiday Inn Vicksburg hotel is perfect for families looking for lodging in Vicksburg, MS. Our hotel is convenient to numerous local attractions, including the Biedenharn Coca-Cola Museum and Vicksburg Battlefield Museum. Other nearby attractions include the Catfish Row Children’s Art Park, McRaven Tour Home, and shopping at the Vicksburg Factory Outlets. Business travelers in Vicksburg will be impressed by the comfort and amenities of our Holiday Inn Vicksburg hotel. Our property offers you easy access to local companies including Engineer Research and Development Center, Grand Gulf Nuclear Power Plant, International Paper, Cooper Industries, and the Port of Vicksburg. We look forward to having you as our guest.
 
Overall
3 out of 5
3 out of 5
Frequent IHG
By Adpg from LA
Dated hotel. Breakfast was barely worth the 5 bucks. No variety of breakfast foods. Cranberry, water and coffee was all that was offered. Not quite a “buffet”. Worst breakfast offering I have seen as a diamond elite member with IHG. Desk staff was friendly.
Customer avatar
Posted by
onMarch 19, 2025
Hi Adpg,
Thanks for staying at the Holiday Inn Vicksburg. We appreciate you as an IHG One Rewards Diamond Elite member and your loyalty to our brands since 2013. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry about your breakfast experience during your stay. I have shared your comments with the hotel management. I am confident steps will be taken to improve our guest satisfaction.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
New Paragraph: paragraph Check in and check us out! We are in the heart of Downtown Memphis and the entertainment district! Conveniently located within walking distance to the world-famous Beale Street, AutoZone Redbird’s Stadium, the FedEx Forum, home of the Memphis Grizzlies, and so much more! New Paragraph: paragraph Book your stay for annual festivals such as the International Blues Challenge, and the World Championship BBQ Competition, and the St. Jude Marathon. While you are here, you must walk right across the street to the Peabody Hotel and watch the famous Duck March that is held twice a day. New Paragraph: paragraph We have skyline views, complimentary wireless internet, safe private valet parking, and a 24-hour fitness and business center. Join us at the Downtown Grille, located behind the lobby for breakfast and dinner, seven days a week. We can’t wait to provide excellent customer service while you sit back, relax, and enjoy your stay.
 
Overall
1 out of 5
1 out of 5
Nothing was good about staying here besides the manager trying to get me refunded
By Teee from Houston tx
Don’t stay here, nothing works !!! Bar area never opened, elevator didn’t work, no hot water, no air, had to walk up & down 5 flight of stairs the entire time, was charged twice for my security deposit, this place is a BIG NO!!
Customer avatar
Posted by
onMarch 20, 2025
Hello Teee,

Thank you for staying at our Holiday Inn Memphis-Downtown (Beale Street). We appreciate your business and making IHG Hotels & Resorts a part of your travel.
Our goal is to let our guests experience a relaxing time with us, and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Guests consider Candlewood Suites Home Whether you're passing through, visiting on business or relocating as a student at Middle Tennessee State University, let the Candlewood Suites® Murfreesboro hotel offer you comfort and convenience. This all-suite extended stay property boasts the cutting-edge amenities, dedicated staff and premium location necessary to create an unforgettable stay for guests of any stripe in Murfreesboro, TN. The hotel's proximity to a host of major area businesses ensures a productive and efficient stay for corporate travelers. Nissan, General Mills and Johnson Control Inc are just a few of the nearby corporations. Members of the medical profession also find themselves well situated because Middle Tennessee Medical Center and the Alvin C. York Veterans Hospital are just around the corner from the hotel's location. Vacationers in Murfreesboro, TN find themselves in a prime position to take advantage of all that this area has to offer visitors. Civil War buffs enjoy a visit to Stones River National Battlefield, while shopaholics can get their fix at the state-of-the-art Stones River Mall or the open-air The Avenue. In Murfreesboro, TN, you can "Consider Us Home" thanks to our convenient perks. Stay on top of your e-mail inbox with fast and free, wired and Wi-Fi access. Drop by the Front Desk to borrow a full set of grill tools and put them to use on one of the two gas grills by the gazebo. Call today!
 
Overall
1 out of 5
1 out of 5
Heater Not Working
By Paula from Smyrna TN
We stayed at the Candlewood Suites in Murfreesboro Tennessee. It was one of the coldest nights during winter. The heater in the living area did not work, the one in the bedroom did work. The front desk Clerk came up check the heater and offered us a different room but it didn't have the extra bedroom that we paid for. I declined and said I guess we'll just stay in the bedroom where it's warmer. She offered us comps and a discount. When we checked out the next morning we refused both and said she didn't have the right to offer that. Now they don't want to give a discount. They gave some comps but that was it. I do not recommend this place. IHG has gone downhill in their service to customers. I always stay at an IHG hotel but not anymore.
Customer avatar
Posted by
onMarch 20, 2025
Hello Paula,

Thank you for staying at our Candlewood Suites Murfreesboro. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Candlewood Suites, and I'm sorry to learn about what happened. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express and Suites Monroe, North Carolina! The hotel is the perfect pit stop before heading into the heart of Charlotte. Our 100% smoke-free Holiday Inn Express and Suites - Monroe hotel is just off Roosevelt Blvd Highway 74 and Williams Rd in Monroe. This hotel's location is ideal. Minutes away from Wingate University, and Downtown Monroe where you can enjoy great seasonal events such as Antique Muscle Car Cruise, Music on the Main, and Beach Blue and BBQ. Special events include the Warbirds Over Monroe Air Show and Union Symphony League Showcases. Enjoy ice skating at the Extreme Ice Center. Located just 30 minutes away in the heart of uptown Charlotte you can catch a game or concert at Time Warner Cable Arena, Bank of America Stadium, or enjoy the NASCAR Hall of Fame. Business guests appreciate this hotel's location in Monroe, NC area. We're located near major businesses, such as Harris Teeter Headquarters, Allvac, and Tyson Foods. We cater to the business needs of our corporate Monroe, NC guests with a board room and a conference room that is the largest in town at 1,500 sq ft. Our Business Center provides printing services. And there is free High Speed Wireless and Wired Internet access throughout the hotel. While a guest, enjoy a relaxing dip in the year round indoor pool and fitness center. Enjoy the complimentary, hot Express Start Breakfast Bar throughout your stay at our hotel in Monroe,NC!
 
Overall
1 out of 5
1 out of 5
Experience
By Jacobla
Had a bad experience with the manager at this hotel . He was extremely rude . I have never had a manager speak so inappropriate . The staff was nice just the general manager was the problem.
Customer avatar
Posted by
onMarch 20, 2025
Hello Jacobla,

Thank you for staying at our Holiday Inn Express & Suites Monroe. We appreciate your loyalty as an IHG® One Rewards Gold Elite member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express, and I'm sorry to learn about what happened. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.