Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!
Upon arrival our ac in room was broken. Was 89 degrees. Matt fixed it in a timely manner. Our door wouldn't latch properly to lock. It took 2 days of reporting it to get it fixed leaving our things unsecured. On our 4th day the hotel ran out of toilet paper. The reason given by front desk was that there was a marathon in the city that day. When explaining that it was a basic need we were basically brushed off stating that they hope a delivery come in later in the day. The room was run down and not very clean. During our stay only beds were made and fresh towels given daily. No cleaning or collection of garbage was done daily. With the hotels GREAT location it has potential to be fantastic but work needs to be done.
Posted byCorporate
onApril 22, 2025
Hi Andy,
We're truly sorry to hear about the issues you experienced during your stay. We understand how important comfort and security are, and we apologize for the inconvenience caused. We appreciate your feedback as it helps us identify areas where we can improve. We're committed to providing a better experience for our guests and will take your comments into consideration. Thank you for bringing these matters to our attention.
- The Staff at Hotel Indigo New Orleans - French Quarter
InterContinental Seattle Bellevue, an IHG Hotel sets the new standards for luxury and refinement in the region. A destination in its own right, the hotel's prime position within Avenue Bellevue creates a sense of intimacy and scale modeled after the pedestrian-friendly streets in Europe. Guests and locals can experience the best the city has to offer in our sophisticated enclave.
Great location, friendly staff and absolutely beautiful hotel.
ByAdriHfromBoise, Idaho
Our experience here was great. The room was very comfortable, the staff was friendly, everything was very clean and comfortable. I would recommend this hotel.
Posted byCorporate
onApril 22, 2025
Hi,
We're thrilled to hear about your positive experience and appreciate your recommendation. It's wonderful to know that our comfortable rooms and friendly staff made your stay enjoyable. Thank you for taking the time to share your feedback.
InterContinental Indianapolis brings refined luxury, timeless style and famed Hoosier hospitality to downtown. Savor culinary delights with afternoon tea at Serliana, and enjoy prime fare inside the swanky Hyde Park Steakhouse. Upstairs, Astrea Rooftop Bar hosts nightcaps, private dining and dazzling views of Monument Circle. Our landmarked hotel is conveniently located near Indiana’s State House and the Convention Center.
The intercontinental Indy has the potential to be a real gem.
ByMr WayfromWorld Traveler
The hotel is great, but the staff are what makes the stay.
Posted byCorporate
onApril 22, 2025
Hi,
We're thrilled to hear that you had a great stay with us and that our staff made your experience even better. We strive to provide excellent service to all our guests. Thank you for your positive feedback!
Visit the beautiful mountains of Eastern Kentucky at the Holiday Inn Express and Suites Hazard, Kentucky. We are conveniently located off Highway 80 at 192 Corporate Drive, Hazard, Kentucky. With warm, welcoming hospitality and service we are second to none. We are located within walking distance to dining and shopping. Also, located just minutes from our hotel is Buckhorn Lake State Resort Park, which offers beautiful scenic views of the mountains, as well as, boating and fishing for the avid outdoorsman. In nearby Hindman, Kentucky the largest elk herd east of the Mississippi, can be viewed from the mountain vistas. You’ll soon discover why our guests have selected us as their preferred hotel in Hazard, Kentucky.
With our state of the art amenities and large spacious guest rooms, we offer a variety of room types from our Businessman’s Suites to our Family Suites complete with complimentary refrigerators and microwaves. Our hotel offers wired and wireless free high speed Internet access in every guest room. We also have meeting space available to accommodate up to fifty guests, an indoor swimming pool, and a fitness center. Our business center is open 24/7 for your convenience.
Points of interest:
Appalachian Regional Healthcare, Kentucky Community Technical College System, Veterans Administration, Bobby Davis Memorial Park and Museum, Challenger Learning Center and Daniel Boone National Forest
Never Again though Staff tried- Place is Falling Apart!
ByDanBfromRhode Island
I travel all over the country for work and don't usually write reviews unless a Hotel is Exceptionally good or in this case Exceptionally bad/problematic. During my stay which was about two weeks, I had to be moved two times because of plumbing issues (leaky ceilings) and there were always TV issues -remotes not matching TVs might work one day then come back and they would have to be programmed again. A damp Wet/Mold smell was prevalent and one of my rooms on the first floor had brown larger bug that I was told was a water type bug liking the moisture from the pool nearby. The wall paper and moldings are in disrepair, I misjudged my check out date by one. Don't know why they could not reach me but instead they packed most all of my personal belongings and put them in a storage room. How's that for Guest Service. At least I credit Bianca for Finding me a room. I'm told the remodeling keeps getting pushed out, I would not stay there unless you are totally stuck. They have a decent breakfast. Thats about it. Went to use Treadmill ALSO DID NOT WORK!
Posted byCorporate
onApril 22, 2025
Hello DanB,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Hazard, where our guest's needs matter most. We value you as an IHG® One Rewards Silver Elite member and your loyalty to our brands since 2022.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Statesboro-University Area , Statesboro’s exclusive full-service hotel, conveniently located near Georgia Southern University and just minutes from Splash in Boro Water Park! Whether traveling for business or pleasure, we offer the ultimate in convenience, amenities, and relaxation. Our onsite restaurant is open for breakfast daily from 7am-10am.
Conveniently located on the HWY 301 Bypass between HWY 67 and HWY 80, guests have quick access to nearby Claxton Poultry, Milliken, and JTEKT in Sylvania. After your business meeting, explore the S&S Greenway Trail --a 2.75 mile paved walking and biking trail. Families and business travelers alike will enjoy being within walking distance of nearby shopping, restaurants, and a movie theater. If you’re looking to entertain the kids, you will be pleased to find that we are the closest hotel to Splash in Boro Water Park featuring a wave pool and lazy river!
If staying in is more your style, we’ve got you covered with room service from Emmas Restaurant and Lounge and free high-speed Internet access! Once you’re well rested, we invite you to relax at Emmas Courtyard and enjoy a beverage from our Pantry. Guests also appreciate our 24-hour business and fitness centers, 2,300 sq. ft. of flexible meeting space , and catering services .
This hotel is near the bottom of the barrel by IHG/Holiday Inn standards. Read the reviews both here and on Google Maps before booking. If you're a college parent in town for an event, with no other options in hotels, fine. But be prepared to be drastically underwhelmed.
Posted byCorporate
onApril 22, 2025
Hello bcfla,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Statesboro-University Area, where travel is a joy for all. We value you as an IHG® One Rewards Diamond Elite and Ambassador and your loyalty to our brands since 2018.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Experience an effortless and enjoyable stay at Holiday Inn Winter Haven, where comfort and convenience meet outstanding service. Between Orlando and Tampa, our hotel is 45 minutes from the best of both cities. Enjoy attractions like Walt Disney World ® Resort, Bok Tower Gardens, and LEGOLAND®!
We cater our amenities to elevate your stay. Start your day with a complimentary breakfast buffet, and enjoy dinner at Cafe’ Blu, where kids eat free. Stay active in our Fitness Center, enjoy a dip in our outdoor pool, and stay connected with free Wi-Fi.
After a day of work or play, unwind with a drink from our full-service bar before settling into your spacious suite for a well-deserved night’s rest. Check-in and let your Florida adventure begin!
I flew in to this area for the first time to attend a wedding. The hotel seemed great until it wasn’t. I checked in around 2:30 pm on 4/11/2024 and checked out around 11:13 on 4/12/2024. Upon arriving I had about an hour to shower, do my hair and make up and get dressed to head to the wedding by 3:30. I left for the wedding at approximately 3:32 and returned to the hotel around 8:30 pm. I ordered some pizza and some candy and a blanket from Walgreens via DoorDash had it delivered at approximately 9:55 pm. Went to sleep waiting on my order, woke up to retrieve it and went back to sleep. The next morning, I checked out received a message stating thank you for your stay and asking how everything was to which I replied “good”. Now, 3 days later I see a 250.00 smoking deposit on my bill. I have never smoked a day in my life and if I did it sure wouldn’t be in a hotel room hundreds of thousands of miles away from my home in an unfamiliar city. I called the hotel to request an explanation and spoke to a manager named Perry who stated “housekeeping found evidence of smoking in the room” now I’ve been around long enough to know that people leave things behind and housekeeping never does a thorough job of cleaning these rooms. I also know that I’ve never smelled or seen anyone smoking near my room in the few moments that I was in passing. I advised the manager Perry of this and he states there’s nothing he can do about it. This is beyond acceptable to me, a paying patron of this hotel chain. How can one state that they found trash and then pin said trash on a random person with no substantiating evidence. To be racially profiled in this way is disgusting and I will do everything in my power to make sure as many people are aware of what is happening at this hotel as possible. I have made contact with my bank to dispute the charge, but will be taking this one step further. Please do not allow these people to racially profile you and overcharge you without speaking up if you in fact know of your innocence. My voice will be heard.
Posted byCorporate
onApril 22, 2025
Hello Valued Guest,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Winter Haven, where travel is a joy for all. We value you as an IHG® One Rewards member your loyalty to our brands since 2018.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
You’ll feel welcome at Holiday Inn Oklahoma City North Quail Springs, located just off the Kilpatrick Turnpike. From here you can easily visit the Paycom Center sports and concert arena, Oklahoma City Zoo, Oklahoma City National Memorial & Museum, as well as INTEGRIS Cancer Institute and Oklahoma Heart Hospital.
Start your day with breakfast at our full-service restaurant where kids eat free. Fuel up for your visit to the town of Quail Springs, which boasts a Top Golf, Quail Springs shopping mall, and Chisholm Creek shopping center. In addition to our on-site full-service restaurant offering dinner and drinks, you’ll be within walking distance from Pub W, Twin Peaks sports bar, and Mahogany Prime Steakhouse.
Whether you're in town for business, pleasure, or just passing through, you’ll enjoy a seamless stay by taking advantage of our modern amenities like Keurig coffee makers, complimentary Wi-Fi, mini-fridges, indoor swimming pool, 24-hour gym, and a variety of meeting and event spaces.
Nothing good to say about this experience. Staff was far less than helpful and not knowledgeable. Made no attempt to improve our stay. Rooms had no light bulbs and the shower head was broken. No batteries in the tv remote.
Posted byCorporate
onApril 22, 2025
Hello Dustin,
Thanks for choosing Holiday Inn Oklahoma City North-Quail Springs for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards Silver Elite members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R. Case Manager IHG Hotels and Resorts Service
Our business hotel and resort in downtown Chandler, AZ, is a perfect spot to balance work and play. 32,000 square feet of event space inclusive of 16 distinct venues creates a beautiful backdrop for social or business events. Crowne Plaza® Phoenix - Chandler Golf Resort features well-appointed rooms, free Wi-Fi, a sparkling outdoor pool with a jacuzzi, elegant meeting spaces and various amenities. Walk to downtown Chandler, a vibrant community with microbreweries, diverse local restaurants, shops, and live music. Visit Chandler Center for the Arts before teeing off at the adjacent, 18-hole championship golf course - San Marcos Golf Course. Business travelers will be near the Phoenix Convention Center and companies like Bank of America and Intel. Whether you're in town for business or leisure, our pet-friendly resort is the ideal place to relax and recharge.
There are many better places to stay in the area where you will not be threatened with trespassing if you are near the many weddings they will have during your stay. I would suggest if you are going to threaten hotel guests you should at least have signs up.
Posted byCorporate
onApril 22, 2025
Hello Rue rue22,
Thanks for choosing Crowne Plaza Resort Phoenix - Chandler Golf Resort for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R. Case Manager IHG Hotels and Resorts Service
Hotel Indigo Irving – Las Colinas is an elegant boutique hotel situated ten minutes from both Dallas/Fort Worth International Airport and Dallas Love Field Airport, within the Las Colinas neighborhood of Irving, Texas.
The Hotel features 151 impeccably designed guest rooms with four Executive Suites that provide views of the canal and the urban landscape. The accommodations have premium amenities, including plush bedding, spa-like showers, spacious work areas, mini-refrigerators, and 55-inch Smart TVs with cable and streaming capabilities.
The hotel's dining options include Kleo Restaurant, Bar, and Pool Garden, which specializes in Modern Mediterranean cuisine, and La Serie Lobby Café, which offers coffee, pastries, and light meals.
Hotel amenities comprise an outdoor heated infinity pool, a fitness center, tranquil green spaces, lakeside running paths, and gondola excursions on Lake Carolyn. With more than 5,000 square feet of versatile meeting and event space, the hotel is well-suited for various functions, from informal receptions to corporate retreats.
We invite you to book your stay today to experience the distinctive charm of Hotel Indigo Las Colinas in Irving, Texas.
Beware of extra credit card charges. I have been trying to resolve charges for 3 weeks after my stay. The manager refuses to speak to me, doesn’t answer messages or emails. He claims I didn’t cancel a reservation by the deadline and I clearly have email date and time of my confirmation that was made before cutoff. Also I have an extra charge for over $200 with no explanation as to what it is.
Posted byCorporate
onApril 22, 2025
Hello amy789,
I welcome your thoughts, and we are grateful you chose to stay at our Hotel Indigo Irving - Las Colinas, where we make travel inspiring. We value you as an IHG® One Rewards member your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn St. Louis - Downtown Conv Ctr located next to America's Convention Center & Dome , and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment.
Our convenient downtown location is just nine blocks from Busch Stadium , home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center , home of the St. Louis Blues ! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo , and St Louis Union Station , home of the new St. Louis Aquarium .
The Holiday Inn St. Louis - Downtown Conv Ctr features 293 beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed Internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art Fitness Center.
We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
Hotel needs major renovation. Fitness room equipment old and dirty. 1 treadmill worked out of three. Stepper did not work. Missing free weights. No remote to change TV. My room key did not work 2 different times. Had to get new keys. Cable unplugged from TV first night but they fixed it second night. Thermostat is old with no AC or Heat button. I was told to just put it at 50 to get AC. Sink faucet disconnected from counter and had to be fixed 2nd night. Lamp by window worked first night but not the next two nights. Fridge was tiny with no AC or place to put frozen items. Soap dispenser empty by the sink and only tiny bars of soap available. I had to flag down maid to get more bars since they do not refill dispensers I was told. Restaurant not open on Thursday or Friday morning. Bar opened Friday night but was old and dirty. There was some limited free parking but no dedicated parking lot. We came in for hockey championship and it seemed like this hotel was not prepared. To top it off I did not even get a detailed bill only a total when I checked out. I have requested an updated bill. I expected much more for IHG members. A credit for one night would have been nice for all the inconveniences we encountered.
Posted byCorporate
onApril 22, 2025
Hello BB2025,
Thanks for choosing Holiday Inn Saint Louis - Downtown Convention Center for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R. Case Manager IHG Hotels and Resorts Service