Share Corporate's profile
 
Facebook Twitter LinkedIn
 
 
Corporate
 
 
 
Corporate's stats
 
Reviews
  • Review count
    0
  • Helpfulness votes
    0
  • First review
    None
  • Last review
    None
  • Featured reviews
    0
  • Average rating
    0
 
  • Review comment count
    74263
  • Helpfulness votes
    344
  • First review comment
    February 14, 2017
  • Last review comment
    April 2, 2025
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
Answers
  • Answer count
    0
  • Helpfulness votes
    0
  • First answer
    None
  • Last answer
    None
  • Featured answers
    0
  • Best answers
    0
 
Stories
  • Story count
    0
  • Helpfulness votes
    0
  • First story
    None
  • Last story
    None
  • Featured stories
    0
 
Stories comments
  • Story comment count
    0
  • Helpfulness votes
    0
  • First story comment
    None
  • Last story comment
    None
  • Featured story comments
    0
 
 
Corporate's Reviews
 
Corporate has not submitted any reviews.
 
Corporate's Review Comments
<<prev 1 ... 7384 7385 7386 7387 7388 ... 7427 next>>
 
Enjoy a Comfortable Stay at Our Hotel Near Houston Hobby Airport! Our Houston hotel is perfectly located right off of I45 and Airport Blvd, putting us just minutes from the William P. Hobby Airport. Business travelers looking for a hotel near Texas Medical Center, Port of Houston, IBM, and NASA Johnson Space Center have come to appreciate our hotel in the Houston area. Keep in touch at our 24 hour business center with free Wi-Fi access or take advantage of our meeting space with room for up to 50 guests. Traveling for fun? We are just a short drive from all of the best things to do in Houston. Check out Historic Heights, spend the day exploring the Houston Museum District, and end the day checking out the nightlife in Downtown Houston. Maybe you are planning a trip to Houston to see the Houston Rockets or Houston Astros play. Sports fans love our hotel’s location near Toyota Center, Minute Maid Park, NRG Stadium and the BBVA Compass Stadium. Staying in? Enjoy a dip in our outdoor pool or stay on track with our onsite fitness center. Whether visiting for work or leisure, make it a rewarding stay at the Holiday Inn Express & Suites Houston – Hobby Airport Area.
 
Overall
1 out of 5
1 out of 5
Room not ready
By Traveling from Houston
I been a member for over 15 years. March 19th was the first time in over 5 years that I stayed at Holiday Inn Express to have a horrible experience. I booked my room well in advanced. Requesting for connecting rooms. I traveled all day for the front desk to tell me sorry no connecting room.
After fighting that battle and still not honoring my request I came back at 4pm because I arrived at noon and she reminded me checking was at 3pm. I get back at 4pm tired, exhausted. I checked in, paid only for the front desk to tell me (same exact lady from the morning) MY ROOM NOT READY and I have to wait. I paid, and was ready to go lay down. The reason given was we have 500 rooms. Well all 500 rooms were not checked out and. They barely had rooms checked out all night. Just horrible experience.
Customer avatar
Posted by
onMarch 30, 2025
Hello Traveling,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Houston - Hobby Airport, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Dallas NW-Farmers Branch. We’re located in the heart of Dallas FT Worth metroplex, off I-635 W, and nine miles from Irving Las Colinas. Our premium location provides easy access for both business and leisure travelers to DFW Airport and Dallas Love Field. The Holiday Inn Express & Suites is a favorite among business travelers due to our proximity to many Fortune 500 companies including IBM, AT&T, & Verizon. Our clients can also enjoy access to our private boardroom for small meetings. Visitors coming into the area can experience the best of Texas through exciting activities, from shopping at the Galleria or Dallas Market Center to catching a concert in the entertainment district. Looking for high energy sports, you can catch a great game any time of the year watching the Cowboys play at AT&T Stadium, catching a Rangers game at Globe Life Park, or watching the Dallas Mavericks or the Dallas Stars play at American Airlines Center. While you are here, don’t forget to check out the incredible dining options at the great restaurants nearby. Start your day at the Express Start® breakfast bar or relax by our outdoor pool. Don’t want to miss your daily workout? Check out our 24-hour Fitness Center to stay in your daily routine. You'll feel like royalty with our outstanding customer service. Don’t wait! Book your stay with us today!
 
Overall
1 out of 5
1 out of 5
Cleanliness
By DAC 61 from Lubbock TX
Stayed the weekend here March 14 and 15 th for colored competition. We arrived late Friday night. Room looked good. Wife went into the bathroom. There was hair in shower. In the sink. On the floor. Called the front desk and explained that we were not showering tonight, could they make sure it was cleaned up Saturday. Guess what. Didn’t get cleaned up. Called down again. Very apologetic. Will have manager call you. Will give you extra points since you areDiamond Elite. None of that happened. Not impressed with this location at all. I don’t recommend.
Customer avatar
Posted by
onMarch 30, 2025
Hello DAC 61,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Dallas Northwest - Farmers Branch, where our guest's needs matter most. We value you as an IHG® One Rewards Diamond Elite member and your loyalty to our brands since 2013.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Chantilly - Dulles Expo (Arpt) is conveniently located just 6 miles from Washington Dulles International Airport, and only 24 miles from downtown Washington, DC. Here you'll find a thriving business community and friendly faces. The Westfield's business complex, which is just 1 mile away, is home to the National Reconnaissance Office. Staying at our hotel in Chantilly also puts you near companies like HP, Engility, CH2M Hill, General Dynamics, Leidos, TASC, Aerospace, Lockheed Martin, Boeing, and Northrop Grumman. We're sure you'll value our 24-hour business center and six well-equipped meeting rooms that comprise over 2,500 square feet of event space. If leisure brings you here, you'll love all the shopping and great restaurants Chantilly has to offer, including Wal-Mart, located on site of the hotel. You can walk to the Dulles Expo Center to attend a flea market, trade show, clothing sale, or other consumer show. Because our hotel is so near to D.C., museums and national monuments are a short drive away. Closer still is the Udvar-Hazy Center of the National Air and Space Museum, located just two miles away. The Holiday Inn Chantilly is 100% smoke free. Our hotel's friendly staff, great amenities and excellent location make it a great place to stay. Make reservations today, and enjoy the large outdoor pool, 24-hour fitness center and on-site restaurant, Bob O's, at our hotel near D.C.
 
Overall
2 out of 5
2 out of 5
Would give this a better rating if I had hot water
By david5656 from chantilly va
For the most part the hotel is great. I was here for two weeks on business and other than the occasional kids noise, which was not a dealbreaker because they settled down after 10pm, my only complaint is that I did not have hot water in my shower. At first the staff was prompt in attempting to fix the issue, which lasted about a day, then they were willing to let me shower in another room. When I re-addressed the issue with a staff member that the issue continued, her response was a little calaice, stating that they couldn't keep allowing me to shower in another room. Fine, it's not exactly convenient for me to do, so either fix the issue so I can take a hot shower or let me continue to shower in another room, which is part of what I pay a hotel for. geez.
Customer avatar
Posted by
onMarch 30, 2025
Hello david5656,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Chantilly-Dulles Expo (Airport), where travel is a joy for all. We value you as an IHG® One Rewards Gold Elite member and your loyalty to our brands since 2010.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Cleveland Clinic. Located on the campus of the prestigious Cleveland Clinic, travelers appreciate our finer touches that make comfort and convenience a top priority. Complimentary shuttle service is provided to all major buildings on the Cleveland Clinic campus. 15 miles from Cleveland Hopkins International Airport with access from I-77 and I-90 and just 4 miles from downtown Cleveland. The Holiday Inn Cleveland Clinic provides clean, comfortable and affordable accommodations and personalized service. Your home away from home. This Cleveland hotel will help you maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or relax in our dry heat sauna. Moce Cafe and Bar serves breakfast, lunch and dinner daily or, for your convenience, we offer in-room dining. Unwind with our nightly drink specials in the Moce Bar with outdoor patio. Our event space and outstanding service makes Holiday Inn Cleveland Clinic the place to meet for corporate and social events. Our sales and catering staff will coordinate every detail making us the clear favorite for meetings, rehearsal dinners and family reunions. Businesses near hotel: University Hospital, Case Western Reserve University, General Electric, Dealer Tire Attractions near hotel: Rock & Roll Hall of Fame, Cleveland Botanical Garden, Cleveland Museum of Art and MOCA.
 
Overall
2 out of 5
2 out of 5
Wouldn’t recommend this hotel except for the breakfast buffet
By Jennifer from Chicago, il
Our room was filthy with stains on the sheets a stinky bathroom, no towels or coffee or heat and condensation around the windows. It took 3 days to get our room cleaned and the supervisor to find someone willing to clean around a service dog (shihtzu). The rental car when leaving had a huge dent in the hood which wasn’t there prior to valet parking. The only recommendation is the breakfast and fish & chips at the bar for dinner. We had to ask daily for towels, cups and coffee and it’s not cheap. It’s the cheapest on Cleveland Clinic’s campus though which is why I chose it. It was a long walk to the clinic for all the appointments but faster than the shuttle.
Customer avatar
Posted by
onMarch 30, 2025
Hello Jennifer,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Cleveland Clinic, where travel is a joy for all. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Discover the Secrets of Pendleton, Oregon Our hotel's nestled in the heart of the Real West, where adventure and history meet. Breathtaking mountain views and mysterious underground tunnels surround the Holiday Inn Express® Pendleton hotel. We're located just off I-84, so it's easy to get around from our hotel's location in Pendleton, Oregon. Business guests lodging with us always satisfy by our customer service, facilities and location. Need to get some work done? The Business Center is open 24 hours and offers printing, copying and faxing services for our hotel's guests. In Pendleton, Oregon you can visit Blue Mountain Community College, St Anthony's Hospital and the Pendleton Convention Center. If you're looking for something to do, you won't be disappointed in Pendleton, Oregon. Our hotel's guests are only two miles from Pendleton Round-Up, the area's premiere Rodeo arena. Downtown has the Children's Museum, the Woolen Mill and tours of the historic, fascinating underground city. Don't forget Wildhorse Casino just 15 minutes away! We're more than just a great location; our smoke-free, dog-friendly hotel also has award-winning service and facilities.
 
Overall
2 out of 5
2 out of 5
Comfortable beds No interest in providing a decent breakfast
By John from Boise
Disappointing compared to other HIX or Hamptons. Weak coffee. Rubbery eggs. Poor choice of yogurts
Even the cinnamon rolls were dry. Wow
Customer avatar
Posted by
onMarch 30, 2025
Hello John,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express Pendleton, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Our clientele will experience true Southern Charm and Hospitality at its finest, here at the Holiday Inn® Rock Hill . We are located right off of I-77, and Dave Lyle Boulevard. We are a full-service hotel, and proudly entirely non smoking. Perfect for leisure as well as corporate travelers, we are conveniently located near Manchester Meadows, Winthrop University, and great local attractions. While staying with us, enjoy dining at our on-site restaurant Kems or discover the many other dining options within walking distance of the hotel. On your free time, take a stroll over to Rock Hill Galleria Mall located right behind the hotel, or take a trip back in time by exploring historic landmarks such as Historic Brattonsville, or the Museum of York County.
 
Overall
3 out of 5
3 out of 5
Room
By Roger from OH
The hotel is under renovation. Our room was updated but not completed. It was lacking a setting chair, floor lamp, desk lamp, toilet paper holder, and a full length mirror.
Bed pillows were comfortably.
Customer avatar
Posted by
onMarch 30, 2025
Hello Roger,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Rock Hill, where travel is a joy for all. We value you as an IHG® One Rewards Gold Elite member and your loyalty to our brands since 1991.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Seize the day and enjoy your stay at one of Manila's premier business hotels. Crowne Plaza Manila Galleria is at the centre of Ortigas, a bustling business and commercial district that includes multinational firms, government agencies and major financial institutions. With our topnotch amenities and direct connection to one of Ortigas' biggest shopping malls, Robinsons Galleria; Crowne Plaza Manila Galleria is the ideal work play destination for connected travelers. Experience productivity and relaxation in our well-appointed renovated guest rooms, with luxurious beddings, soft furnishings, technology and the finest amenities to refresh you upon arrival. As a club guest member, enjoy our exclusive Club Lounge on the nineteenth level with quiet workspaces, complimentary snacks, beverages, and charming city views. Gastronomic journeys await our all-day dining restaurant, Seven Corners, where you can enjoy an elevated dining experience inspired by the world's top cuisines. Or rediscover Chinese cuisine at the award-winning Xin Tian Di and savour the best culinary creations from the orient. From small gatherings to major business conferences, let our dedicated events colleagues make your next event a dream come true. Our flexible meeting, conference and event spaces, including our pillarless grand ballroom, offer as much as 34,000 square feet to accommodate up to 1,500 guests.
 
Overall
3 out of 5
3 out of 5
Good Location and some amenities closed
By Jack7812 from Australia
Good Room and location for our visit
However disappointed Amenities were closed and not advised until just prior to our arrival.
Customer avatar
Posted by
onMarch 30, 2025
Hello Jack7812,
I welcome your thoughts, and we are grateful you chose to stay at our Crowne Plaza Manila Galleria, where we make business travel work.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Hotel Indigo Brussels City is centrally located within walking distance of major tourist attractions and the business district. Inspired by the nearby Botanical Gardens, our hotel features 284 uniquely designed rooms and suites that embrace tropical, herbal, and floral themes. Guests enjoy complimentary access to our fitness area, which includes a fully equipped gym and sauna. On the ground floor, SERRA serves as a tranquil oasis in the bustling city, featuring Urban Picnic for all-day dining and the Garden Kitchen restaurant offering a seasonal, eco-conscious menu focused on innovative, plant-based cuisine made from locally sourced organic ingredients. Escape the everyday routine and discover moments that inspire you at Hotel Indigo Brussels City!
 
Overall
3 out of 5
3 out of 5
Few things to improve
By Corien21 from Breda
Overall fine stay but a view things to improve on behalf of a former IHG front desk employee. The check in did not run smoothly, the tall guy couldn’t find my reservation and there was no flowing story during the check in about explaining information about our stay and the hotel. And even that there was no small talk or smooth story during the check in, the guy asked me a strange question out of no where about playing sports. There was also no recognition about being IHG club member only that I booked the room with points.
Our room was great and we got an upgrade, so thanks for that but next to our door there was laying a towel or something for the whole day…
During the check out the same guy couldn’t find our reservation again and he said that we were put in the system as a no show??? As an employee you can see that in the system but why would you say that to a guest if you checked them in the day before as well, so now that it is a mistake.
The hotel is very beautiful but there are definitely some things to improve and be professional.
Customer avatar
Posted by
onMarch 30, 2025
Hello Corien21,
I welcome your thoughts, and we are grateful you chose to stay at our Hotel Indigo Brussels - City, where we make travel inspiring. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Superior, Wisconsin Hotel's Guests Stay Smart Situated just moments from the shores of Lake Superior, the Holiday Inn Express® Hotel & Suites Superior boasts an excellent location close to fun attractions, big businesses and the University of Wisconsin. The hotel's location near Duluth, MN makes it easy to explore the Twin Ports area. Traveling for work? We cater to corporate travelers by offering complimentary high-speed, wireless Internet access and a Business Center. In addition, companies like Husky Refinery, Enbridge Energy, BNSF Railway and Canadian Pacific Railway are moments from our property in Superior, WI. Lodging with us also means you can take advantage of the meeting facilities, which can seat up to 30 people. Leisure travelers find plenty of sights to see, too. Because the hotel's address is near Duluth, MN, visiting Canal Park and Spirit Mountain is a breeze. If you enjoy history, set aside a day to visit Fairlawn Mansion & Museum and SS Meteor Maritime Museum and the Richard I. Bong Veterans Historical Center, which is literally right around the corner. We take pride in providing everything you need for a comfortable stay in Superior, WI. When lodging with us, patrons enjoy great features, such as an indoor pool and whirlpool, and we have a Fitness Center to help you keep up with your workout routine. Call today and stay with a name you can trust at a price you can afford on your next trip to Lake Superior.
 
Overall
1 out of 5
1 out of 5
Poor cleanliness, run down property.
By Less than Superior from Marshfield, WI
I will preface this review by saying that Holiday Inn Express is my usual go-to hotel as I am a rewards member, thus I have stayed at a number of different properties. I will absolutely not stay at this property again. The property from the outside to the inside is dirty and ill-kempt. My room's bathroom I personally had to sanitize and wipe down as dirt, hair and dust in corners of floors. Obvious missed areas with debris of vacuuming carpet if you moved furniture/chair. Beds were comfortable (main reason I stay at Holiday Inn Express), bedding appeared clean. Throughout remainder of hotel and especially in the dining area the floors were extremely dirty and covered with crumbs and debris, obviously from a number of days due to the amount. Windows, walls, doors and entranceways were extremely dirty, food splatter in dining area walls and windows, and windows needed a good scrubbing. To say the least, I was extremely disappointed in the cleanliness of this hotel and its appearance.
Second area of disappointment was unfriendliness of staff, particularly front desk staff. Myself and family walked by staff at front desk on a number of occasions without a hello or even an acknowledgement of presence; seemed more interested in staying in the locked room off the main desk than to be readily available at the front desk. Highly unusual as at other Holiday Inn Express stays the staff have been very gracious and welcoming.
A word of caution to those looking to stay at this location. As stated, I will not be returning to this property nor recommending it under any circumstance.
Customer avatar
Posted by
onMarch 30, 2025
Hello Valued Guest,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Platinum Elite member. Thanks for your loyalty since 2014 and thanks for staying with our Holiday Inn Express And Suites.
We always ensure the best hospitality in town. I am sorry about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Relaxation awaits you at the new Holiday Inn Express & Suites Memphis Airport Graceland Area. Conveniently located a half mile off I55 Exit #5 providing easy access to the Memphis International Airport, FedEx Hub and Elvis Presley's Graceland Mansion. Surrounding cities in the tri-state area make our location a center for much to do while in Memphis. Families will enjoy staying at our Memphis hotel location offering close proximity to many area attractions, including Memphis' Beale Street, FedEx Forum for Grizzly Games & concerts, Bass Pro Shops at the Pyramid, & Redbirds Stadium, & the Memphis Zoo, all 10 minutes away. Southland Greyhound Gaming is just across the bridge in AR (15 minutes) & Tunica, MS Casinos are a short 30-minute drive. Liberty Bowl Stadium is 12 minutes. Nearby are FedEx World HQ, St. Jude Children's Research Hospital, University of Memphis, University of TN HSC, Desoto Hospital, Methodist South, Smith & Nephew, Medtronic, Service Master & International Paper along with many more corporations. Our travelers will appreciate the comfortable accommodations at our hotel and our hotel lobby invites a social atmosphere where connecting is easy. We serve fresh baked cookies daily at check-in. Complimentary airport shuttle. While visiting us, you can enjoy amenities including outdoor pool & patio, fitness Center, & hot breakfast bar. Book now & save wIth our new hotel deals.
 
Overall
1 out of 5
1 out of 5
Contaminated water, Horrible customer service at front desk
By Dolly from Kansas City
Had to have bottled water to brush teeth due to contaminated water.
Front desk refused to give hard copy receipt.
This is because they knew they messed up. I ended up being charged twice for our 1 night, 1 room. Do not stay here.
Customer avatar
Posted by
onMarch 30, 2025
Hello Dolly,
We appreciate your feedback. It’s great to hear from our valued guest. Thanks for your loyalty and thanks for staying with our Holiday Inn Express And Suites.
We always ensure the best hospitality in town. I am sorry about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Corporate's Questions
 
Corporate has not submitted any questions.
 
Corporate's Answers
 
Corporate has not submitted any answers.
 
Corporate's Stories
 
Corporate has not submitted any stories.
 
Corporate's Story Comments
 
Corporate has not submitted comments on any stories.