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The Holiday Inn Express Los Angeles Downtown West is the newest mid-scale hotel in the LA City Center area. Conveniently located off I-10, I-110 and HWY 101 , our beautiful 100% non-smoking hotel is minutes from Downtown Los Angeles, LA Convention Center, Staples Center, Kodak Theatre, Dodger Stadium, China Town as well as a huge variety of restaurants and shopping . Our modern, sophisticated design offers a plethora of amenities such as spacious guestrooms featuring luxurious new bedding, high speed Internet, hot breakfast, fitness room, business center, meeting rooms and a newly designed Yoga area. Nestled on the Pacific Coast , we are centrally located between Hollywood, Beverly Hills, Malibu, Santa Monica, Pacific Coast Highway (PCH), Long Beach, Burbank, Anaheim, Catalina Island, Disneyland, Universal Studios, Six Flags Magic Mountain, Knott’s Berry Farm, Walk of Fame, Fashion District, USC, Orange County and the Beaches in Redondo, Manhattan, Huntington, Newport, Laguna and San Clemente . Southern California offers many attractions in surrounding cities such as Ontario, Santa Barbara, Riverside, Palm Springs, San Diego, Pasadena, San Bernardino and Irvine . We are certain that your stay in the Greater Los Angeles area will be exciting and pleasurable. So Stay Smart at the Holiday Inn Express Los Angeles Downtown West !
 
Overall
1 out of 5
1 out of 5
Bed ok
By Niecey from Los Angeles Ca
Will not recommend or stay at this location. Horrible location and staff. The staff wasn’t comforting at all. Room was dirty had to be moved.
Customer avatar
Posted by
onApril 1, 2025
Hi Niecey,
We appreciate you for being one of our valued members of IHG® One Rewards and for always staying Holiday Inn Express in your travel plans.
Your feedback ensures we'll provide excellent service in the future. I'm sorry to hear about your recent stay. I will share your concern with our hotel management to help us improve your next stay. I sent you an email to talk about this further.
Looking forward to your next stay with us!
Best regards,
Aly M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Crowne Plaza® St. Louis Airport, where we provide comfort and convenience to make your leisure and business travel seamless. Just five minutes from Lambert St. Louis International Airport, our hotel is the perfect choice for your next trip to the city. As you step into our open lobby atrium, you'll be greeted by modern decor and a warm, inviting atmosphere. Start your day with a delicious breakfast at Clouds Restaurant on the lower level. Looking to host a meeting or event? At 13,500 sq. ft., our meeting room provides the perfect space for a productive gathering. After a long day, unwind with a dip in our refreshing pool or a drink at our Lobby Bar.
 
Overall
2 out of 5
2 out of 5
Dirty “premium exterior balcony room” with outdated and/or broken fixtures
By jb7227 from Missouri
We will not stay at this property again. This property does not even come close to the 3-star IHG properties.
Customer avatar
Posted by
onApril 1, 2025
Hi jb7227,
We appreciate you for choosing to stay at the Crowne Plaza Hotels & Resorts Saint Louis Airport and thank you for being a valued IHG One Rewards member.
Our goal is to help our guests to recharge and feel inspired, and I'm sorry your experience fell short. We appreciate your comments, which we will share with our hotel management for improvements.
We truly value your loyalty to IHG Hotels and Resorts and hope to welcome you again soon.
Best regards,
Lovely D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
An elegant Bahrain business hotel in central Manama, with excellent restaurants, a Club Lounge and versatile Conference Center facilities, Crowne Plaza Manama (Bahrain) is in the heart of Manama’s diplomatic area, close to many embassies, banks and legal firms, as well as city-center shops, sights and the World Trade Center. Only 15 minutes by shuttle from Bahrain International Airport (BAH), we’re an ideal base for professionals or families who are visiting Bahrain’s capital. We’re close to Manama's seafront, home to the avant-garde Bahrain National Theatre and Bahrain National Museum, where you can see ancient Dilmun artefacts. Nearby Manama Souq is a traditional open-air market selling spices, jewelry and perfumes, while The Avenues mall is one of the largest shopping centers in the world. At our five-star Manama hotel, the 278 rooms and suites offer free high-speed WiFi, 42-inch Smart TVs and a Sleep Advantage Program with designated Quiet Zones for maximum comfort. Corporate guests will appreciate the our newly renovated Bahrain Conference Center, which hosts up to 1700 delegates. We have two restaurants, one cafe and a pub for guests to enjoy during their stay. When you're looking to unwind, our health club is equipped with a Jacuzzi, a steam room and gym machines. If you prefer to exercise outdoors, take a dip in the pool, set in landscaped gardens with an impressive skyline view.
 
Overall
1 out of 5
1 out of 5
Lack of Hospitality
By Kaji from Dubai
Lack of Hospitality.
Staff. Poor communication. Not recommended
Customer avatar
Posted by
onApril 1, 2025
Hi Kaji,
We appreciate your Gold Elite membership with IHG One Rewards and thank you for choosing to stay at our Crowne Plaza Manama (Bahrain).
We strive to offer a seamless service. I'm sorry to learn about what happened. I’ve shared this with our local team to enhance the guest's experience. We greatly appreciate your time and valuable insights.
We are looking forward to your next visit so that we can make your stay exceptional.

Safe travels,
Jayford Q,
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the brand-new Holiday Inn Express – Newark Airport; Nestled in Elizabeth, NJ, just off Hwy US-1 in Union County, and one mile from Newark Liberty International Airport. Our location is perfect for the business and leisure traveler alike. Our location is easily accessible to places such as Anheuser-Busch, Bayway Refinery or Newark Beth Israel Medical Center/RWJ Barnabas Health and Rutgers University. Newark is the perfect place to relax and unwind, with culture and history at places such as The Ritz Theatre & Performing Arts Center, Loews Theatre, NJPAC Prudential Center; home of the NJ Devils. Endless shopping is available right at our doorstep at The Mills at Jersey Gardens, and World-Class sightseeing is minutes away in nearby New York City. Cape Liberty Cruise Port is also located just 5 miles from our hotel. While a guest at our hotel, you can start your day with our complimentary Express Start hot breakfast bar or a workout in our Fitness Center. Our Business Center is convenient for finishing up any projects for business, or simply surfing the web. Our meeting rooms will accommodate your function of 2-30 people. We offer shuttle service to and from the Newark Airport. The next time you are in Elizabeth/Newark, NJ, we look forward to welcoming you!
 
Overall
2 out of 5
2 out of 5
Outdated and too expensive.
By mobilmech from Okanogan, WA
This facility is in dire need of a remodel. Definitely not worth $200 per night. Would not recommend to other travelers.
Customer avatar
Posted by
onApril 1, 2025
Hi Mobilmech,
Thank you for choosing to stay at the Holiday Inn Express Newark Airport – Elizabeth and for being one of our valued IHG® One Rewards members.
Our goal is to offer a great place to stay. I'm sorry to hear about your experience. I shared your comments with our hotel management, and I'm confident that appropriate action will be taken to improve customer satisfaction.
We look forward to welcoming you again soon.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
An elegant Bahrain business hotel in central Manama, with excellent restaurants, a Club Lounge and versatile Conference Center facilities, Crowne Plaza Manama (Bahrain) is in the heart of Manama’s diplomatic area, close to many embassies, banks and legal firms, as well as city-center shops, sights and the World Trade Center. Only 15 minutes by shuttle from Bahrain International Airport (BAH), we’re an ideal base for professionals or families who are visiting Bahrain’s capital. We’re close to Manama's seafront, home to the avant-garde Bahrain National Theatre and Bahrain National Museum, where you can see ancient Dilmun artefacts. Nearby Manama Souq is a traditional open-air market selling spices, jewelry and perfumes, while The Avenues mall is one of the largest shopping centers in the world. At our five-star Manama hotel, the 278 rooms and suites offer free high-speed WiFi, 42-inch Smart TVs and a Sleep Advantage Program with designated Quiet Zones for maximum comfort. Corporate guests will appreciate the our newly renovated Bahrain Conference Center, which hosts up to 1700 delegates. We have two restaurants, one cafe and a pub for guests to enjoy during their stay. When you're looking to unwind, our health club is equipped with a Jacuzzi, a steam room and gym machines. If you prefer to exercise outdoors, take a dip in the pool, set in landscaped gardens with an impressive skyline view.
 
Overall
1 out of 5
1 out of 5
Lack of Hospitality
By Kaji from Dubai
Lack of Hospitality.
Staff. Poor communication. Not recommended
Customer avatar
Posted by
onApril 1, 2025
Hi Kaji,
Thank you for choosing to stay at our Crowne Plaza Manama (Bahrain) and for sharing your feedback. We value your business for being a Gold Elite member of IHG One Rewards.
While I am glad you found our hotel in a great spot, I'm sorry to learn about what happened. I have shared your comments with our local hotel team. I am sure they will take the necessary steps to address your concerns.
I hope you will consider staying with us again should your travels bring you back to Manama (Bahrain).
All the best,
Jayford Q,
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
A relaxed airport hotel in Frankfurt-Airport with a 24-hour gym and all day dining Holiday Inn® Frankfurt Airport hotel is just off the A3 and A5 motorways, a three -minute drive from Frankfurt Airport (FRA). We’re close to Frankfurt Flughafen Fernbahnhof station, and trains to Frankfurt Central take 15 minutes. If you’re driving, the city centre is only 20 minutes by car. Explore the charming Old Town along the Main River and discover centuries of European painting and sculpture at the Städel Museum . Football fans can catch Eintracht Frankfurt matches at the Stadium Deutsche-Bank-Park. If you’re here on business, we have six well-equipped meeting rooms for up to 80 guests, and we’re within easy reach of the Gateway Gardens business district and Messe Frankfurt congress centre. At this hotel you can enjoy: - Free WiFi - On-site parking is available for a daily fee - Rollaway beds for families - Kids stay and eat free Our inviting rooms have pillow menus and blackout curtains for a good night’s sleep before your flight. Book an Executive Room for a king-size bed and a Nespresso coffee machine. Select a comfortable seat in the bright Open Lobby , grab a coffee and work on your laptop while charging devices. You can join friends for dinner in The Ramp restaurant and end the day with a nightcap on the terrace or in the Hub bar .
 
Overall
1 out of 5
1 out of 5
Worst Holiday Inn Experience
By Crows Hill
Wow. This was unfortunately the worst holiday inn experience I've ever had. Please be careful.
Started with checking in, they gave me a room that when I entered the room, it had people in it. This was extremely awkward for both parties, most likely embarrassing and terrifying for the other person. Literally my wife's hotel nightmare, apparently a common fear for women when staying at a hotel.
After checking into to a new vacant room, I went down for dinner. Decent fish and chips, although waitress was refusing to let me to pay with cash. Asking that I charge it to my room because the amount of paperwork it creates otherwise is "a lot".
Bed was cozy with windows that open
which was nice.
Breakfast came and I was told I was not on the list, which was dissapointing since the night before I asked for breakfast and asked what time it was served/open more than once. I checked out and ate somewhere else, the offerings didn't look worth the money.
What a great way to end my holiday inn stay. Cheers!
Customer avatar
Posted by
onApril 1, 2025
Dear Crows Hill,
Thank you for being a valued member of IHG One Rewards and for choosing to stay at Holiday Inn Frankfurt Airport.
We are dedicated to providing quality service, and I’m sorry to hear about the concern. I have shared your comments with our hotel management to enhance our service standard, also I sent you a private message to discuss it further.
We appreciate your feedback and look forward to welcoming you again in the future.
Best regards,
Allen Q.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Hotel Indigo Memphis Downtown, a unique property with the best value in Memphis. Now listed on the National Register of Historic Places, our historic hotel was built as a Holiday Inn in 1963 by Merrill G. Ehrman, who also designed Graceland. As the first of its kind in downtown Memphis, it features T.Y. Lin's innovative "Lin Tee" design, known for its structural efficiency. Today, our reimagined building shines with vibrant color, local art, and memorabilia from regional rhythm and blues, rock ‘n’ roll, and soul legends. Ideally situated between the Renasant Convention Center and Beale Street, our downtown Memphis hotel offers 118 renovated rooms and boasts historical features, including a first-floor lobby with a restaurant, parking entrances, and a courtyard. Relax by our retro-themed outdoor pool, enjoy our modern fitness center, listen to tunes on our limited edition jukebox, and immerse yourself in the soul of Memphis.
 
Overall
3 out of 5
3 out of 5
Good Location
By Sumz from St. Louis
Ended up at this location because another IHG location had issues with their air conditioning. Was disappointed to pay more and move to this location to have similar issues.
Customer avatar
Posted by
onApril 1, 2025
Hi Sumz,
Thank you for choosing to stay at the Hotel Indigo Memphis Downtown and for being one of our valued IHG® One Rewards Diamond Elite members.
We want to make each of our guests' stays memorable. I'm sorry we missed the mark this time. We’re committed to making sure your next experience is a much more pleasant one, so I shared your feedback with our hotel management to increase customer satisfaction.
We look forward to your next visit.
Best regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
A welcoming hotel close to Windsor Castle and LEGOLAND® with breakfast included and onsite parking (£15 daily). The Holiday Inn Express® Windsor hotel is in a quiet setting in the centre of Windsor. Trains from Windsor & Eton Central station are a 15-minute walk away and will get you to London in about 30 minutes. Heathrow Airport (LHR) is only 15 minutes by car. Take a stroll through the historic town to Windsor Castle, where you can view opulent gilded rooms, gothic St. George’s Chapel and the remarkable miniatures of Queen Mary’s Dolls’ House. An exciting day out for all the family, LEGOLAND® Windsor Resort offers rides and games, as well as tiny landscapes from around the world at Miniland. If you’re visiting for a thrilling day at the races, Royal Windsor Racecourse and Ascot Racecourse are both a short drive from the hotel. For your business needs, the well-equipped, naturally lit meeting room has space for up to 20 attendees. At this hotel you can enjoy: Free Wi-Fi. Onsite parking £13. A pillow menu. Jump-start your day with the included Express Start™ Breakfast, which offers continental options and hot items, served in the skylit Great Room. Relax over drinks in the sunny courtyard, any time you’re feeling peckish, order a light meal from the All Day Dining menu. Thoughtfully designed rooms include a Smart TV plus blackout curtains for a restful night.
 
Overall
1 out of 5
1 out of 5
Not the best IHG hotel by a long shot
By SteviePD from Milton Keynes
This was a pretty disappointing stay at an IHG hotel. Usually happy to stay at a Holiday Inn but this had limited refreshment choices in the room, no catering available on site and yet i had to pay the full price.
Customer avatar
Posted by
onApril 1, 2025
Hi SteviePD,

We appreciate your membership in our IHG One Rewards program and your choice to stay at the Holiday Inn Express Windsor.

We offer a simple and engaging place to rest. I am sorry to learn about what happened during your stay. I have shared your comments with our local management, and I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message to discuss this further.

We are looking forward to your next visit.
Safe travels,

Jayford Q,
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
At Holiday Inn Express Corpus Christi Beachfront, immerse yourself in a world where coastal beauty meets urban convenience. Just steps from the calming waters of Corpus Christi Bay, our hotel offers a tranquil retreat with easy access to the city’s top attractions, including McGee Beach, Mirador de la Flor, and Cole Park Pier. Whether you’re here for a relaxing getaway or a productive business trip, our hotel meets all your needs with a fully equipped fitness center, complimentary high-speed internet, and our signature breakfast served daily. Let our dedicated staff help make your visit to Corpus Christi as enjoyable and relaxing as possible.
 
Overall
1 out of 5
1 out of 5
Hated the entire stay
By Barbien from New Mexico
The hotel looks new and is very clean but the prices I was robbed here. I was charged $477 and $100 deposit which I didn’t get all back due to parking pees and more fees they deducted from it.
I was given a 249$ price on the phone and upon showing to the property my card was charged over $500 including the deposit. Never again in my life will they see me. Also the beach front of this hotel is garbage it’s in a shaded area and super dirty so if your staying here just for the easy access of the beach section don’t bother bc you’re still gonna have to walk alll the way to the middle of the beach and far from this hotel which means just stay somewhere else all together cheaper and closer than this. I hate when I feel robbed by a hotel. The rooms were not even ready when I arrived to check in which delayed my entire beach enjoyment and ruined it as the sun went down and it became more windy by the time I was able to unload my vehicle and put my stuff in the room.
Customer avatar
Posted by
onApril 1, 2025
Hi Barbien,
We appreciate you choosing to stay at the Holiday Inn Express Corpus Christi - Beachfront and thank you for being one of our IHG One Rewards members.
Our hotel strives to be a great place to rest, and I'm sorry about the experiences you encountered. Our hotel management staff values your input and will use it for future improvements. I also sent you a private message to discuss this further.
We look forward to having the opportunity to regain your confidence in us.
Best regards,
Sarahjane Salvador
eMedia Coordinator
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Semi Truck and Car Hauler Parking Available Located near the Schaumburg area, the Holiday Inn Express & Suites Chicago West-Roselle offers oversized rooms in Chicagoland. Situated off the Elgin-O'Hare Expressway, the hotel is minutes from Bloomingdale, Hanover Park, and Carol Stream and a 40-minute drive from downtown Chicago. Enjoy free parking with your stay then hop on the Metra Train Station, a mile away, to downtown Chicago. Guests enjoy large rooms that offer refrigerator, microwave, free Wi-Fi, flat-screen TVs and Keurig coffee makers. Need more space? Ask about our suites! Other convenient amenities include a free hot breakfast buffet featuring Cinnamon rolls, laundry facilities, 24-hour Fitness, and Business Center. Our heated indoor pool is open at 9AM until 9 PM all year round. The hotel offers a 580 square feet meeting room. If you need more, we are connected to the Pearl Banquet and Conference Center offering 9000 square feet of flexible space. We partner with nearby venues such as Villa Olivia, Barlett or Bloomingdale Golf Club. Business travelers appreciate our proximity to Westrock, UPS, Nestle and Pentair. Walk to nearby restaurants or enjoy our location close to Woodfield Mall in Schaumburg. Other attractions include IKEA, Wintrust Field, Volkening Lake & Morton Arboretum.
 
Overall
1 out of 5
1 out of 5
Disappointed
By Care from Roselle, IL
When we first walked into our room I put our snacks on the table. The table fell over and smashed my finger, it was unbeknownst to me broken and missing a leg. I called down to the front desk and let them know so I wouldn’t be held responsible. There was no apology for the inconvenience or offer to fix it. Then I went into the bathroom and the toilet seat was dirty, I cleaned it myself and then when I went to wash my hands the hand soap was completely empty. Walking back into the main room I saw that there was food and crumbs all over the floor. I called the front desk again and explained about the floor and soap and was told they would send housekeeping up. Again no apologies… That night at about 2 a.m. we were woken up by kids screaming in the hall and running up and down the hallway. This happened multiple times and another guest called the front desk and the front desk came up 2 separate times and knocked on the door where the kids were staying and nobody answered. I don’t know what ever happened with them but they finally didn’t leave their room. The room in general was just not clean or well kept. The carpets were stained, every chair was stained, there were stains on the bedding. The walls were dirty and covered in marks. The hotel itself doesn’t look well kept, with carpet stains, dirty walls etc. I was disappointed and won’t be going back to that hotel in the future. We were there for a family function and other members of my family had rooms too and were not happy with their stay.
Customer avatar
Posted by
onApril 1, 2025
Hi Care,
I appreciate your loyalty to IHG One Rewards as a valued member and for choosing to stay at Holiday Inn Express Chicago West-Roselle. We hope you enjoyed attending your family event during your visit.
We are dedicated to providing a seamless hotel experience, and I’m sorry to hear the concern. I have shared your feedback with our hotel management, and I trust they will take the necessary steps to improve. Additionally, I’ve sent you a private message to discuss your experience further.
We look forward to welcoming you back for a better stay.
Best regards,
Allen Q.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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