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    February 14, 2017
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InterContinental Indianapolis brings refined luxury, timeless style and famed Hoosier hospitality to downtown. Savor culinary delights with afternoon tea at Serliana, and enjoy prime fare inside the swanky Hyde Park Steakhouse. Upstairs, Astrea Rooftop Bar hosts nightcaps, private dining and dazzling views of Monument Circle. Our landmarked hotel is conveniently located near Indiana’s State House and the Convention Center.
 
Overall
5 out of 5
5 out of 5
A beautiful new gem in Downtown Indy!
By Crawfish80 from New Jersey
We got this hotel last minute for a recent convention and what a GRAND SLAM it was! We were able to secure a government rate, which was an added bonus, but every step of the way, we were amazed. You are greeted with super friendly doormen, they help you with their technology driven elevators, and you wind up in this stunning new lobby and clean layout. The front desk was able to get my checked in quickly and guide me on bar and other accommodations with the hotel. The bar beverages were delightful and fresh, the seating was great, and each bartender provided some friendly, but not overbearing, conversation. The room was spectacular and the bathroom was gorgeous. The only 2 things that were not 5 stars, is that you can hear everything in the hallways, and the wifi would often drop between floors, but this is not a dealbreaker. I would go out of my way to stay here again in the future!
Customer avatar
Posted by
onApril 15, 2025
Hi,
We're thrilled to hear that your stay with us was a "GRAND SLAM"! It's wonderful to know that our friendly staff, modern amenities, and comfortable accommodations exceeded your expectations. We appreciate your feedback regarding the hallway noise and wifi connectivity, and we'll certainly look into these matters. We look forward to welcoming you back in the future. Thank you for your review!
- The Staff at InterContinental Indianapolis
0points
0of 0voted this comment as helpful.
 
InterContinental Seattle Bellevue, an IHG Hotel sets the new standards for luxury and refinement in the region. A destination in its own right, the hotel's prime position within Avenue Bellevue creates a sense of intimacy and scale modeled after the pedestrian-friendly streets in Europe. Guests and locals can experience the best the city has to offer in our sophisticated enclave.
 
Overall
1 out of 5
1 out of 5
Over priced and not worth it
By Greg2346 from Boise, Idaho
$7 for a can of Coke. $25 per day charge for the in room coffee, which had a faulty coffee maker. Water pressure is terrible. You can't get your own ice and they will "forget" to bring it to you. Don't stay here.
Customer avatar
Posted by
onApril 15, 2025
Hi,
We're truly sorry to hear about your less than satisfactory experience. We take your feedback seriously and will look into the issues you've mentioned, particularly the pricing and room amenities. We strive to provide the best service and accommodations for our guests, and we apologize if we fell short this time. Thank you for bringing this to our attention.
- InterContinental Bellevue
0points
0of 0voted this comment as helpful.
 
Here at the Holiday Inn Express and Suites, we offer a brand new hotel with several new designs within IHG and many amenities to make your stay enjoyable. We offer a complimentary hot breakfast , an indoor heated swimming pool , an air-conditioned fitness center , 24-hour access to our business center , complimentary shuttle service within a 3-mile radius, a small and large meeting room , and 110 luxurious rooms and suites available .
 
Overall
1 out of 5
1 out of 5
Hotel sucio - carente de limpieza
By Carlos
En 11 días de estadía solo pasan a tender la cama, no limpian la habitación y carece de amenidades, como botella de agua.
Incluso las habitación te la signan y no es del todo limpia.
Problemas en su sistema para pagos, lo que lleva a bloqueos de disponible en tarjetas.
Customer avatar
Posted by
onApril 15, 2025
Buen día Carlos,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Silver Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Holiday Inn Express Ft. Smith - Airport ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
De igual forma, le hemos enviado un correo electrónico en caso de requerir añadir cualquier detalle o asistencia adicional.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Centric Cuernavaca Hotel The Holiday Inn® Cuernavaca Hotel is ideally located to explore the picturesque city of Cuernavaca. Business travelers will find the CIVAC industrial zone and the World Trade Center Morelos just 20 minutes away , as well as a convenient business center and free Wi-Fi Internet access in the hotel. Four meeting rooms and our beautiful gardens, are available and perfect for a trade show, wedding reception or a conference for up to 1000 guests. Less than two miles from downtown , our hotel is a perfect starting point to explore this colonial city and its surroundings. The beautiful Jardín Borda and the famous Palacio de Cortés are just ten minutes away, while many archeological sites and touristic attractions can be found just outside the city, such as Tepoztlán and Lago de Tequesquitengo. Rest in one of our comfortable rooms and relax enjoying our patio with two pools and a Jacuzzi surrounded by beautiful botanical gardens. Exercise at the fitness center, enjoy delicious food at the restaurant and bar and treat yourself to a massage at our Services Spa.
 
Overall
2 out of 5
2 out of 5
Trato
By Beto ra from Mexico
El trato en recepción pésimo el señor de lentes trata a los clientes pésimo mal humor y no dan recibimiento de miembro ihg se le pregunta algo de la estadía y se molesta 😡 pésimo .
Customer avatar
Posted by
onApril 15, 2025
Buen día Beto ra,
Gracias por compartir estos comentarios sobre su estadía. Apreciamos que haya elegido nuestro Holiday Inn Cuernavaca para sus necesidades de viaje y siga prefiriendo a IHG Hotels and Resorts.
Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que en esta ocasión su estancia fue distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Experience an unforgettable stay at the Holiday Inn Dallas Market Center, the preferred choice for Dallas hotel accommodations. Enjoy convenient access to the DART Rail Station, Downtown Dallas, American Airlines Center, Dallas Market Hall, Love Field Airport, Arts District, West Village, Kay Bailey Hutchison Convention Center. Discover our ideal location to the Medical District, UT Southwestern Medical Center, Texas Scottish Rite Hospital, Children's Health Medical Center, Parkland Health & Hospital. Indulge yourself in our spacious rooms & full service amenities. Satisfy your craving at Kem's Restaurant or stop by for a drink at our lounge. Traveling with little ones? Kids stay & eat free, making us a perfect choice for family fun vacations. Are you in town for business? Take advantage of complimentary Wi-Fi internet access, complimentary self-parking and convenience to Downtown Dallas. Discover the many ways the Holiday Inn Dallas Market Center sets the standard of value for all Dallas hotel deals. Swim in our outdoor pool or bring creativity to your next meeting with our on-site event space and catering options. Relax, it's the Holiday Inn. Click or call to make your Dallas hotel reservation.
 
Overall
3 out of 5
3 out of 5
Esperando mi factura
By Almorales
Ya tengo dos semanas que hice check Out y aún no me pueden enviar mi factura de mi hospedaje, lo solicité y todavía no tengo respuesta.
El servicio de Limpieza muy malo, sólo lo pedí un día porque realmente no limpiaron, sólo recogieron basura.
Customer avatar
Posted by
onApril 15, 2025
Buen día Almorales,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Silver Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Holiday Inn Express Dallas Medical - Market Ctr ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Express & Suites Corpus Christi (North) - Your Perfect Destination for a Memorable Stay! Experience the true essence of Corpus Christi hospitality at our award-winning Holiday Inn Express & Suites hotel. Conveniently located in the heart of Corpus Christi, Texas, our hotel offers a prime location for both business and leisure travelers. With our commitment to exceptional service and top-notch amenities, we guarantee a comfortable and unforgettable stay. Relax and unwind in our spacious and well-appointed guest rooms and suites. Wake up refreshed and start your day right with our complimentary hot breakfast buffet, featuring a variety of delicious options to suit every taste. Our hotel is located just minutes away from popular attractions such as the Corpus Christi Bayfront, Texas State Aquarium, USS Lexington Museum, and North Beach. Whether you're here for business meetings, family vacations, or exploring the city's cultural treasures, our hotel's central location ensures you're never far from the action. We are located near several major corporations, making it an ideal choice for business travelers. Within close proximity, you'll find headquarters and offices of prominent companies such as ExxonMobil, Citgo, Valero Energy, Flint Hills Resources, and Occidental Petroleum. Whether you're attending a meeting, conducting business, or seeking corporate accommodations, our hotel offers a convenient base for your activities.
 
Overall
1 out of 5
1 out of 5
HORRIBLE CUSTOMER SERVICE
By BOO BOO from BEAUMONT, TX
ALREADY EXPLAINED IN THE BEGINNING ON HOW AWFUL MY EXPERIENCE WAS
Customer avatar
Posted by
onApril 15, 2025
Hello BOO BOO,
Thank you for your stay at the Holiday Inn Express & Suites Corpus Christi (North), Texas.
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I have also sent you a private message regarding your experience.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Steps from Holiday Inn Lancaster, discover vibrant history, boutique shopping, and a foodie culture. Our prime downtown location gives easy access to unique attractions like Sight & Sound Theatre, Lancaster County Convention Center, and Spooky Nook Sports Center. Enjoy local distilleries and breweries, and savor delicious cuisine at The Imperial Restaurant, our on-site dining venue. With over 24,000 sq ft of versatile event space and 24-hour Business Center, we cater to business and social gatherings. Relax in our updated rooms with thoughtful amenities, free Wi-Fi, an indoor pool, and a 24-hour fitness center. We’re close to Amtrak, local airports, and outdoor activities like hiking, kayaking, and golf.
 
Overall
1 out of 5
1 out of 5
Not ideal location
By DanceMom22 from Pittsburgh
I found this location not ideal due to the numerous people that are unfortunately needing to sleep outdoors on the benches and hand out. The staff was not helpful and the management did not follow up with my concerns related to my stay and my invoice overcharge.
Customer avatar
Posted by
onApril 15, 2025
Hello DanceMom22,
Thank you for your stay at the Holiday Inn Lancaster, Pennsylvania. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I have also sent you a private message regarding your experience.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Extended-stay hotel in Midtown Atlanta Suites Hospitality and cleanliness are guaranteed at the Staybridge Suites Midtown Atlanta hotel. We are committed to cleanliness and open to answering any questions you have about our cleaning procedures. Our spacious suites include full kitchens, flexible workspace, and living area along with all the standard Staybridge Suites services. Perfect for social distancing. With a MARTA transit station steps from the hotel and close highway access, traveling to and from Atlanta’s Hartsfield-Jackson International Airport is quick and easy. Our proximity to local corporate offices such as Norfolk Southern, Honeywell, Southern Company, Coca-Cola Headquarters, and Google ensure your stay is productive. Leisure guests enjoy the benefit of staying in the center of world-famous attractions such as The Georgia Aquarium, Mercedes-Benz Stadium, World of Coca-Cola Museum, CNN Tour, State Farm Arena, The Fox Theatre, and much more. Our hotel is also near parks and many outdoor activities. Whatever brings you to Atlanta, we look forward to having you stay with us.
 
Overall
1 out of 5
1 out of 5
Unexpected
By Jazz28 from Georgia
To start off parking was confusing didnt know the parking garage was across the street with footbridge to get back to the hotel. We got there early so the check in process wasn't long and the front desk staff was nice but don't even try to call if you need something you'll be transferred and placed on hold for a long time. The lobby area tells a different story from the rooms. We got to our floor and stepped out of the elevator, and you could smell that there had been a water leak. We got to the room seems like housekeeping was in a rush with the bedding, no wash towel/rags, halfed used roll of toilet tissue(with no new roll). There was clear signs of patched up water damage throughout the room from the ceiling to the walls. Everything in the room needs to be replaced from furniture to appliances. Sleeping was horrible heard everything during the night due to the the balcony sliding door being bolted locked and not closed all the way. Second issue was the AC it got hot in the room off and on the maintenance man came and offered a fan, to help with cooling the room down. I never expected this experience with the hotel.
Customer avatar
Posted by
onApril 15, 2025
Hello Jazz28,
Thank you for your stay at the Staybridge Suites Atlanta - Midtown, Georgia. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I have also sent you a private message regarding your experience.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Guests Love Twentynine Palms Newest and Nicest Hotel Welcome to the Holiday Inn Express Twentynine Palms/Joshua Tree hotel which is situated along Highway 62 and provides easy access to area attractions. The hotel is located three miles from the Oasis Visitor Center and seven miles from Joshua Tree National Park . The hotel's proximity to the US Marine Corps Air Ground Combat Center (MCAGCC) or 29 Palms Marine Base makes it an ideal choice for those on official or unofficial duty. Business travelers find themselves well accommodated as the hotel's guests. While in 29 Palms, CA, enjoy free high-speed, wired and wireless Internet access and a 24-hour Business Center. You can host meetings in the conference room, which can accommodate up to 45 guests. There is much to see and do in 29Palms . The hotel is seven miles from Joshua Tree National Park where you can hike, mountain bike, climb and more. Be sure to view the colorful murals that paint a picture of the region's history and gave the city its nickname "Oasis of Murals." Escape to sunny Twenty Nine Palms and gamble at the new Tortoise Rock Casino . While the hotel's guests are in 29 Palms, CA, they can take advantage of a sparkling heated, outdoor pool, on-site Fitness Center and free, hot Express Start Breakfast Bar each day. The friendly staff at this AAA Three Diamond, FEMA-approved property looks forward to welcoming you.
 
Overall
1 out of 5
1 out of 5
Uncomfortable bed too much noise.
By Danny from California
Horrible experience at this hotel. Hotel staff was rude . Had to stay in a room with a non working toilet. Brought up to a worker and told me it wasn't his job.
Customer avatar
Posted by
onApril 15, 2025
Hello Danny,
Thank you for your stay at the Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, California. I appreciate your IHG One Rewards Gold Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better. I have also sent you a private message regarding your experience.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express and Suites Red Bluff Our hotel is the newest modern hotel in the Mount Shasta region. Our beautiful 100% nonsmoking hotel is conveniently located off I-5 and within minutes of natural attractions, downtown, popular points of interest as well as a variety of shops and restaurants. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring fresh pancakes and many morning favorites, indoor pool, whirlpool, business center, fitness area, wired and wireless high-speed internet access. Located in beautiful Northern California and nestled at the base of the Sierra Nevada Mountains , we are centrally located between Redding, Sacramento, Chico, Lassen Volcanic National Park, Lake Tahoe, Reno, Redwood National Park and the Shasta National Forest . Our location places give you a short distance from popular area casinos such as Win-River and Rolling Hills Casino . Outdoor enthusiast will appreciate the Sacramento River as well as the abundance of recreational activities that are available, such as skiing, hiking, boating, salmon fishing, camping and biking. We are confident that your stay in Red Bluff will be a pleasant experience, so “Stay Smart®!”
 
Overall
2 out of 5
2 out of 5
Dated and under construction
By Lacie70 from Eastvale, CA
No vending machines at all.
Ceiling above my bed appeared damaged by water leak in the restroom above.
Damaged furniture.
Refrigerator not cold.
2 wash cloths for a group of 4 guests.
Toilet ran, leak inside the tank.
No cups provided for coffee.
Open drink left in the fridge.
Customer avatar
Posted by
onApril 15, 2025
Hello Lacie70,
Thank you for your stay at the Holiday Inn Express & Suites Red Bluff-South Redding Area, California. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
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