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    February 14, 2017
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Enjoy Hotel's Ideal Location in Port Allen, Louisiana Treat yourself to a comfortable and convenient stay at the Holiday Inn Express® Port Allen hotel. Whether you're here for business or leisure, our location off I-10 and in close proximity to downtown Baton Rouge and the Mississippi River provides quick and easy access to all you need while in Port Allen. Hotel guests save time thanks to our location just minutes from companies like ExxonMobil Pipeline, Dow Chemical, Placid Refinery, state government offices and Blue Cross Blue Shield of Louisiana. In addition, our 1,064-sq-ft meeting room with audio/visual equipment, catering services and helpful meeting professionals can accommodate up to 50 of your guests. From sightseeing at the Mississippi River Outlook to trying your luck at Belle of Baton Rouge or Hollywood Casinos, you'll find that activities abound near our hotel's address in Port Allen. You can drive to downtown Baton Rouge to tour historic homes and buildings or to cheer for the Tigers at an LSU football game. Here at our Port Allen hotel, we want your trip to be unforgettable, which is why we offer quality amenities, including an indoor, heated pool, free high-speed, wireless Internet access and an expanded and well-equipped Fitness Center. Also, be sure to start each morning with the free Express Start Breakfast Bar, which features hot items. Our Port Allen hotel staff looks forward to your next visit!
 
Overall
2 out of 5
2 out of 5
Bathroom conditions were terrible.
By Disappointed Guess from Port Allen, Louisiana
Caulking around tub and toilet was bulky and dirty, looked like a 3 year old put it down. The bathroom floors were sticky and felt grimy. The overall maintenance of the hotel was in poor condition. It definitely looked like the maintenance staff was inexperienced or non existent. The front desk were very helpful and aware but seemed like it was out of their control. Definitely poor management.
Customer avatar
Posted by
onApril 18, 2025
Hi Valued Guest,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Express & Suites Baton Rouge-Port Allen.
Our goal is to offer an ideal place to unwind and recharge after a long day, and I'm sorry to hear about what happened. We are committed to ensuring that your next stay is much better, so I've shared your feedback with our hotel management to improve customer satisfaction.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
"Stay Smart" at our Holiday Inn Express Kearney, NE! Whether you are coming to Kearney for business or pleasure, you can find all the comforts of home at our Holiday Inn Express. Besides top-notch services & amenities, we offer easy access to I-80 at one of the most convenient locations in the Midwest. Our Holiday Inn Express is the ideal choice for business travelers. Our beautiful accommodations are near many area businesses, including Parker Hannifin, Eaton Corporation, Inter-Motion Manufacturing, West Pharmaceutical Services, Good Samaritan Hospital and Kearney Regional Medical Center. We also offer convenient business amenities like Free high-speed Internet access, and a 24-hour Business Center. Our Holiday Inn Express is just a short drive from many local attractions, such as the Great Platte River Road Archway Monument, the University of Nebraska at Kearney, Fort Kearney State Recreation Area and the Museum of Nebraska Art. Our Guests have the opportunity to enjoy a heated indoor pool and whirlpool, fitness center and a complimentary hot breakfast bar, featuring our signature cinnamon rolls! Free parking for all guests with plenty of space for cars, trucks and buses. Whatever the reason for your trip to Kearney, Nebraska, our hotel is sure to have exactly what you need for a carefree stay.
 
Overall
3 out of 5
3 out of 5
Nice room horrible breakfast
By Maxwell from Chicago
Clean room great bed worn out shower horrible food burnt eggs filled the pan to the point of overflowing with a hundred dried biscuits next to a dried out gravy
No bananas that were edible looked like plaintains instead
Ran out of coffee nothing here is tasty or fresh except the pancake machine even that they screwed up no warm syrup ?
This is a display of waste and excess food galore not prepared properly but just thrown out there like your feeding the prisoners not a hotel guest this is a hotel experience I will remember and go past to the next one if you have taste buds skip this and go elsewhere
Customer avatar
Posted by
onApril 18, 2025
Template
Hi Maxwell,
Thank you for staying and sharing your experience at our Holiday Inn Express Kearney. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express & Suites Houston North Intercontinental is conveniently located off I-45. Our central location provides easy access to a number of recreational activities and shopping. Cool off at Six Flags Hurricane Harbor SplashTown Water Park , watch the horses race at Sam Houston Race Track or stroll through all the shops in Old Town Spring. The Woodlands Mall & Riverfront is just a short drive away. The beaches of Galveston Island and the excitement of Downtown Houston are just two places in the Houston area not to miss while visiting. Business travelers will appreciate that we keep you connected with our free wireless high-speed Internet access in our guestrooms, as well as copy and fax services in the 24-hour Business Center. TAS Commercial Concrete, UFCW, Clock Springs, Ashley Furniture, Amazon, Exxon-Mobil and United Airlines are just a few of the companies that call North Houston home. Relax in your own elegant room featuring stylish décor and enjoy a complimentary full hot breakfast buffet. If you’re hungry, you can head to one of the many restaurants within walking distance. Enjoy a swim in our crystal-clear outdoor pool and spa or energize in our Fitness Center. We’re here, ready with all you need to make your trip to the Houston North-Intercontinental Airport area a success.
 
Overall
3 out of 5
3 out of 5
Not so much
By Dago from Houston north
Outdated and dirty. Mold in shower. Chair looked like it was very “used”. Probably won’t be back
Customer avatar
Posted by
onApril 18, 2025
Hi Dago,
We appreciate you taking the time to leave an honest review.
We work hard and strive to provide a great place for our guests to rest, and I'm sorry to hear about your experience. We promise to continuously improve our services, so I shared your comments with our hotel management so that they can take the necessary steps to address your feedback.
Again, thank you for choosing to stay at the Holiday Inn Express & Suites Houston North Intercontinental and for being one of our IHG® One Rewards members.
We look forward to hosting you again.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to The Holiday Inn Express & Suites. Set in the city where the slogan "Come and Take It" was born. You’ll find comfort and modern luxury at one of the most convenient locations in Gonzales. Contemporary hospitality and central Texas excitement are waiting for you.Gonzales is home to many museums and historical sites; public and state parks; antique and boutique shops; historical homes and churches; many local and national companies; also both the San Marcos and Guadalupe Rivers.
 
Overall
3 out of 5
3 out of 5
Stay somewhere else!
By Krissy from Kountze Texas
Our family typically tries to stay on Holiday Inn properties. However, this was the worse experience I have had by far. The property is falling apart, smells terrible, the rooms were not clean. My daughter room had to be cleaned a second time while she watched and bedding changed, because it was all stained and gross. Fortunately, it was only one night, especially since this property allows no cancellation. I will Stay elsewhere if I am ever in the area again. Absolutely shameful this terrible stay cost me so much. Expensive mistake!
Customer avatar
Posted by
onApril 18, 2025
Hello Krissy,
Thank you for choosing to stay at the Holiday Inn Express & Suites Gonzales. We appreciate you being one of our valued members of IHG One Rewards.
Our goal is to leave our guests with irresistible smiles during their stay, so I’m sorry to hear about your recent experience. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to our hotel in Southgate, Michigan, just minutes away from the heart of Detroit. Our hotel offers everything you need for a stress-free stay. Enjoy a dip in our heated indoor pool, break a sweat at our fully equipped fitness center, and gather with friends in our comfortable lobby. When you stay with us, you’ll enjoy easy access to all the attractions that make Detroit vibrant. The Henry Ford Museum of American Innovation and charming Greenfield Village are just a short drive. Other attractions such as Belle Isle, Comerica Park, Detroit Metropolitan Wayne County Airport, and downtown Detroit are, too. After a day’s adventures, you can retreat to your thoughtfully designed room. From plush beds and in-room Keurig coffee makers to ergonomic workspaces and comfortable lounge chairs, your room is a home away from home. Enjoy our fresh, hot breakfast, free parking, and friendly staff that will round out your experience. We can’t wait to meet welcome at Holiday Inn Express & Suites Southgate - Detroit Area.
 
Overall
3 out of 5
3 out of 5
Ok
By I want to be hot from Wisconsin 20 below
Please update
Handicap room.
Beds are too high.
It's hard to get in from
Wheelchair.
Please also extend breakfast. Most go till 10. This ends at 930
Customer avatar
Posted by
onApril 18, 2025
Hi to our Valued Guest,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Southgate - Detroit Area during your family visit. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary steps will be taken to address this accordingly.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The hotel is conveniently in the heart of Covington, Georgia, famously known as the "Hollywood of the South." Holiday Inn Express & Suites Covington is your gateway to local businesses and iconic attractions. Nestled near Three Ring Studios, off I-20, our hotel is a stone's throw from the filming locations of popular TV series like Vampire Diaries and Sweet Magnolias. Explore Historic Covington Square and dine at Mystic Grill. Take a short drive to Downtown Atlanta to explore the Georgia Aquarium, CNN Center, World of Coke, and Stone Mountain Park. Business travelers enjoy proximity to Hartfield Jackson International Airport and companies including Facebook Data Center, Takeda Pharmaceutical, Michelin, Becton Dickinson, Rivian, General Mills, and Emory Oxford University. Start each day with our complimentary breakfast buffet, stay active in our Fitness Center, and unwind in our outdoor pool. From meeting spaces to free Wi-Fi and free parking, we offer everything you need for an unforgettable stay in Covington, GA!
 
Overall
1 out of 5
1 out of 5
Bed bugs
By Yolanda from Florida
I stayed at the holiday inn in Covington Georgia the worst experience I ever had. The air conditioning made such a loud noise no one in our room slept. To too it off we got bed bugs. When I got home I had to through things away. I called the hotel the person that answered told me the manager would call me never did.
Don’t stay here
Customer avatar
Posted by
onApril 18, 2025
Hi Yolanda,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Express & Suites Covington.
We aim for an efficient stay by providing the services our guests need, and I'm sorry to hear about what happened. Your satisfaction is our top priority, and we're committed to listening and adapting to your needs. I've shared your feedback with our hotel management to uphold the hotel standard. I sent you a private message to discuss this further, and I hope you can have a chance to read it at your convenience.
We can't wait to welcome you back for your next visit.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Enjoy your stay near the Port of Miami The Holiday Inn Port of Miami-Downtown is the perfect place to stay for your next trip to Miami. Located just six minutes from the Port of Miami, our hotel is close to all the major attractions in the city. Within walking distance of our hotel, you'll find Bayside Marketplace, the Kaseya Center, & the American Airlines Arena. Bayside Marketplace is a must-visit for any shopper, with over 150 stores and restaurants. The Kaseya Center is a hub for technology and innovation, and the American Airlines Arena is home to the Miami Heat basketball team. The Metromover station behind our hotel makes it easy to get around Downtown Miami & Brickell. The Metromover is a free elevated train that connects major points of interest in the area. After a long day of exploring, return to our hotel to relax in our modern accommodations. Our rooms are spacious and comfortable, with free Wi-Fi, blackout shades, HDTVs with streaming capabilities, & a mini fridge. We offer specials & packages designed to make your stay even more enjoyable, & we have a variety of onsite amenities. Downtown Miami is a vibrant & exciting place to be, & it's known for hosting a variety of special events throughout the year. Some of the most popular events include the ING & Mercedes-Benz Marathon, Market America, Miami Film Festival & Book Fair, Art Basel, & Ultra Music Fest. Whatever brings you to Miami, enjoy your stay at The Holiday Inn Port of Miami-Downtown.
 
Overall
3 out of 5
3 out of 5
Comfy beds, dirty rooms and great location
By Bill from New Hampshire
This hotel is located in an excellent place to visit the Bayside shops. We enjoyed being so close to the food, bars and shopping. We did not like the cleanliness of the room, the old dilapidated building especially as it relates to being competitively priced with other more lucrative and updated hotels in the same block.
Customer avatar
Posted by
onApril 18, 2025
Hi Bill,
Thank you for staying at our Holiday Inn Port Of Miami-Downtown during your cruise layover. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver cleanliness and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Experience re-imagined opulence at InterContinental Bangkok Sukhumvit blending contemporary design with Thai-inspired elements. Situated in Sukhumvit's trendiest district, enjoy access to top attractions, & vibrant nightlife. Savour all-day dining at AVA Brasserie, and cocktails at The Lobby bar. Unwind at our indoor infinity pool, workout in our 24-hour gym, and relax at The Spa by HARNN. Elevate your Bangkok stay with exclusive access to our Club InterContinental Lounge.
 
Overall
3 out of 5
3 out of 5
4th time coming but with some disappointment this time
By Queenie from HK
Love the welcome and hospitality. Amenities and facilities all good. But shortly after check in, I spotted some sticky dirt that looks like human fluid on the bedsheet and bedding, which was very gross. Immediately called for help and change of bed.
The hotel staff apologized but I must stress that this is far from ideal - safety and cleanliness comes first. I was not 100% sure if I came into contact with that dirt but it seemed that I didn’t, out of luck.
If not for the major disappointment this time, everything would have been great! I did not ask for compensation because I don’t know how I can be compensated for the trauma. Would love to hear from the management about how this would have happened…
Customer avatar
Posted by
onApril 18, 2025
Hello Queenie,
Thank you for choosing to stay at the InterContinental Bangkok Sukhumvit. We appreciate you being one of our valued members of IHG One Rewards.
Our goal is to leave our guests with irresistible smiles during their stay, so I’m sorry to hear about your recent experience. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Poised as the gateway to the Rio Grande Valley, the Holiday Inn Express® & Suites Edinburg/McAllen is situated in the lovely Rio Grande Valley, placing visitors near attractions in the U.S. and Mexico. Business travelers looking for hotels in Edinburg, Texas are pleased to learn that we offer over 1,200 sq. ft. of event space, as well as a Business Center. We're located near several business hubs, including the Hidalgo County Court House, Doctors Hospital at Renaissance / Driscoll Children’s Hospital / Joslin Diabetes Center at Doctors Hospital at Renaissance, United States Border Patrol-Rio Grande Valley Sector, UTRGV, Vipers NBA Development League Arena.
 
Overall
1 out of 5
1 out of 5
Bad service from Jorge Vazquez
By Marco from MX
Hotel general manager was rude and it seems he has an inferiority complex.
On the check inn I asked if possible to register a late check out and it was confirmed for 13hrs. by hotel staff.
On the check out he kick me out at ~11am, arguing that I should leave “his hotel”, because no late check out was booked or reflected on his system. Any way I was leaving at that time, but it was first time I experienced this on a IHG Hotel.
More details on the report 10564329283.
Customer avatar
Posted by
onApril 18, 2025
Hi Marco,
Thank you for staying at Holiday Inn Express Edinburg-McAllen Area and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Gold Elite members, and we are grateful for your continued loyalty since 2017.
Our goal has always been to provide our guests with the best hospitality service and an exceptional guest experience, and sorry for what happened during your stay with us. I have shared your comments with the hotel management and will use your review to help us improve our service and keep developing ways to prevent any issues from recurring. I have also sent you a private message to discuss this further.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Our Hotel's Harrison, Ohio Location Will Impress The Holiday Inn Express® Hotel & Suites Harrison is within minutes of the CVG Airport, so you can travel into and out of Greater Cincinnati with ease. And, since we are right off I-74, the top corporations and attractions in the West Cincinnati market are just minutes from our hotel's front door. We proudly offer free Wi-Fi access throughout the building. Our modern facilities also boast a business center with copy and fax services. In addition, Cincinnati Incorporated, JTM Food Group, American Watchmakers Institute and The Hubert Company are nearby. Since our hotel's situated in Harrison, Ohio, you can easily visit the beautiful Miami Whitewater Forest Park. Cincinnati is just a short drive away, so be sure to visit the city and catch a game at the Great American Ballpark or beautiful Paul Brown Stadium. Families can't miss exploring the Cincinnati Zoo & Botanical Gardens or the Newport Aquarium. Other nearby sights include Perfect North Slopes and Kings Island. Thanks to our on-site fitness center, it's easy to keep to your running or workout routine. Relax in our indoor pool to refresh and unwind. The tastiest perk is the Express Start Breakfast Bar, which features our delicious cinnamon rolls and is free to our hotel's guests. In Harrison, Ohio, you "Stay Smart" when you stay with us.
 
Overall
3 out of 5
3 out of 5
It was fine, just seemed outdated
By Hoosiermark44 from Carmel IN
Everything was fine, just seemed dated compared to what one would expect of Holiday Inn Express expectations. The room was more updated than that lobby/breakfast areas are. The breakfast was good, good selections and up to date. Price seemed a little high for an older hotel. I could be wrong, that could just be market pricing in the area.
Customer avatar
Posted by
onApril 18, 2025
Hi Hoosiermark44,
We would like to take a moment to thank you for being a valued IHG® One Rewards member and for choosing to stay at the Holiday Inn Express & Suites Harrison.
We strive and work hard to provide a relaxing atmosphere and exceptional amenities to our guests, and I am truly sorry to hear about your experience. Your feedback is important to us, so I've shared it with our hotel management, and we will use it to address your comments to uphold the hotel standard.
We can't wait to welcome you back for your next visit.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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