Platinum Elite Member. The overall experience was good as the room was clean and comfortable. What ruined the stay for me was being awakened at 3am by someone trying to enter my room. Luckily I set the latch so they were not able to open the door more an a few inches. I called the front desk a few times and got no answer. In the morning I inquired at the front desk at checkout and was told that it was security who tried to enter and that they had the wrong room. Not sure this makes it any better.