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Chance
 
 
 
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  • First review
    February 23, 2025
  • Last review
    February 23, 2025
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Chance's Reviews
 
The Holiday Inn Express Gulf Shores is conveniently located 1.5 miles from the beautiful pristine sugar white sand beaches on the Gulf of Mexico! We are also only 2 miles from the Gulf Shores Sports Complex and 3 miles from the Orange Beach Sports Complex. We are within a short drive of all the main attractions in the area including OWA Amusement Park and Entertainment destination, Waterville USA, Tanger Outlet Center, Gulf Shores Zoo, Lambert's Cafe, The Track, Adventure Island, Gulf State Park, The Bon Secour National Wildlife Refuge, Fort Morgan and The Wharf. But if you don't feel like going very far, we've got you covered with a complimentary breakfast served each morning. After breakfast, feel free to indulge in our pool and complimentary fitness center! We also offer complimentary WiFi and free on site parking.
 
Our three day experience
Overall Experience 
2.0 / 5
2.0 / 5
PostedFebruary 23, 2025
Customer avatar
By
fromNashville TN
Age:35-49
Traveler Type:Combined Business and Leisure
Reason for Visit:Business and pleasure
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
2.0 / 5
2.0 / 5
Room Cleanliness 
3.0 / 5
3.0 / 5
Sleep Quality 
2.0 / 5
2.0 / 5
Variety of Breakfast Choices 
4.0 / 5
4.0 / 5
Able to Relax 
1.0 / 5
1.0 / 5
No, I do not recommend this property.
The hotel was moderately clean, staff was very friendly and tried to be helpful. The bed was comfortable. WiFi would not work during our entire stay, I did try to alert staff and he apologized for the situation but was unable to fix the issue. Begging early room service would begin cleaning rooms, which I understand. But they would block the doors with the door locks and as they would enter and leave the room the doors would slam against the lock preventing us to get any rest once they began cleaning. I did see roaches in the stairwell, bathrooms were moderately clean.
Reason for Visit:Business and pleasure
ProsLocation, recognition for ihg rewards club members
ConsRoom Cleanliness, Atmosphere
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