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Mari
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- First reviewMarch 20, 2025
- Last reviewMarch 20, 2025
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- Average rating3
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Mari's Reviews
Welcome to Torchbearer Award Winning Hotel The Holiday Inn Express & Suites in Wheeling, West Virginia is conveniently located off I-70 at Exit 10 Cabela Drive and close access to many delicious restaurants like The Texas Roadhouse, Cheddars, Primanti Brothers, Quaker Steak and Lube, and Chick-fil-A to name a few. We are located at The Highlands and just minutes from WesBanco Arena home of the Wheeling Nailers and also very close proximity to the Wheeling Hospital . During the Holiday Season, people from all around come to enjoy the Wheeling’s famous Festival of Lights which is a very popular event. Located just minutes away is Wheeling Island Casino where you can enjoy a gambling night of fun! Our guests will enjoy many of our on-site amenities and accommodations including a variety of room types, an indoor heated pool and hot tub, on-site laundry, complimentary Wi-Fi and our new Express Start Breakfast! Each of our rooms contains a Keurig, microwave, and refrigerator along with very comfortable beds!
Lots of little things.
Overall Experience
3.0
/
5
PostedMarch 20, 2025
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ByMari
fromMorgantown WV
Age:35-49
Traveler Type:Leisure
Check Out Date:2025-03-19
Reason for Visit:Concert in town
Staff and Service
3.0
/
5
Room and Comfort
3.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
3.0
/
5
Variety of Breakfast Choices
5.0
/
5
Able to Relax
4.0
/
5
Yes, I recommend this property.
The hotel overall looked nice and was clean when I first walked in there was nobody at the front desk another guest had been waiting for a while he went and had to track her down. As a matter of fact every time I went out to the front on afternoon shift there was no one out there. When I checked in I asked if I could have a room in a different location because it was right by the elevator and the bathrooms and where I knew a lot of noise would be and she said that they were pretty full and couldnt but I'm pretty sure she just didn't want to get in the computer and change the locations because we were an earlier arrival lots of people had not checked in yet and wasnt sold out but I didn't want to argue. In the room the toilet rocked so bad it wasn't just it needed a new wax ring it was like barely bolted down. The remote was all gunked up. The beds were really hard but I know that's not something management controls. Every morning all we heard in the hallway was housekeeping and maintenance yelling back and forth right outside our room so that was pretty aggravating. I asked for a noon check out on the second day we were there and someone was pounding on the door from housekeeping right at 11:00 so that information didn't get relayed. Overall the property was great but it was just so many little things.
Check Out Date:2025-03-19
Reason for Visit:Concert in town
ProsAmenities, Room Cleanliness, Location
ConsRecognition for IHG® Rewards Club Members, Sleep Quality
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