I typical have good experiences with Holiday Inn, but my stay in George West was far below expectations. The room that I was assigned had the water shut off. I could not use the toilet, sink, or shower. I reported it to the front desk and they assigned me a new room. I packed everything up and moved to the new room to find that the television was not working in the new room. Sometimes things happen. I get that, but there was no discount offered or any amenities for the inconvenience. I payed a premium price for the room and received a subpar experience.
The one bright spot was the young man who was working the front desk. He was swamped with calls and customers, but he remained very polite and did everything he could to help me out.
Check Out Date:2025-03-11
Reason for Visit:work
Travel Tips:Yes, stay at a different hotel in George West